I called Ideal Appliance Solutions yesterday about my Frigidaire refrigerator, and Sebastian was…read moreremarkably knowledgeable, kind, and generous with his time. He listened carefully to what was going on, quickly identified the actual issue (not what I mistakenly believed), and gave me clear, straightforward guidance on how to handle it. Finding someone in home service who operates with this level of honesty, integrity, and genuine dedication to helping people is rare. His rates seem fair and his availability great, but above all, his willingness to go above and beyond for a customer is what truly sets him apart. Btw, rates are listed right on the company website. Wow! This kind of transparency is unusual and a time-saver too! I will absolutely be contacting Sebastian for all my appliance needs and cannot recommend Ideal Appliance Solutions and him highly enough!

Did a great job communicating with scheduling and providing price options and explaining the scope…read moreof work. I appreciate how quickly they responded and made the repair on my refrigerator seamless. Definitely recommend them for any appliance repair. Great business!

This appliance repair shop is the best. I think the technician's name is Ryan. In any case he was…read moresuper knowledgeable and helpful in letting me know my washer was toast and would be best to replace instead of repairing it. My washer was under warranty and I appreciate him being candid with me and not trying to sell me on an expensive repair. I called and he came out the next day and submitted the claim for me to get it worked out. They have in stock a bunch of parts, so if you're fortunate to need a replacement part, they may have it immediately and you won't have to wait for it to be ordered. I've also used them for other appliances and every time I've been very satisfied. They're efficient and skilled and it's a small shop, so you talk to a real person and a short turnaround for a service appointment.

Ryan diagnosed our washer's problem and ordered the necessary part. The part arrived and was…read moreinstalled 4 days later. The repair cost was much less than a replacement. Ryan is a friendly guy and very experienced in appliance repair. We have used All Appliance Parts in the past and will do so again for any future appliance repairs. Highly recommend.

Yelp reviews have been a consistent source of good referrals. This was another good referral…read more I had trouble finding someone who would work on a vent hood. One of the reviews for EEJ Appliance Repair mentioned a vent hood, so we gave them a call. The project ended up being much bigger than we anticipated. Thankfully, Miki stuck in there and now we have a working vent hood again. Other things to note: Miki gave us a time when he would arrive. He texted when he was on his way. He did a great job on a very difficult project.

I've used EEJ in the past, and I still find his service reliable & prompt. Prices are fair and…read moredryer repair was quick. I highly recommend!

Brandon came out today and was excellent! We had a leak in our fridge water line. He was able to…read morefind the issue and have it fixed in under 15 minutes! He was very polite and explained the issue before fixing it. He & their office admin both called ahead of time to let me know he was on the way.

8/24/23 Unit quit working, opened the freezer and the Ice Cream was melted. Removed all the food…read moreand freezer out of the unit. Haier Refrigerator Model #HRQ16N3BGS Ser# B70U00E9P00BFK2J0025 Called Tru Blue Warranty 844-868-5817 - 2 Talked to Josh on 1:15 PM 8/24/23. Claim #3154389-2. Technician schedule @1-5 PM 08/25/23 Settings at the time upper setting thirty-seven actual forty-seven, lower 03 actual nineteen reading. 8/25/23 GE/Service Unit not working. Cleaned out coil and said that should fix it. 8/26/23 Unit stopped working Second time. After the repair. Was operating for 35 hours. Called Tru Blue Warranty called the second time. Tru Blue ordered a new compressor with other parts. Arrived at my hours over 5 days and three different boxes, with no invoice to let me know all the parts were here. 8/27/23 GE/Same guy came out to change all the parts that were here, and it was running for about 30 hours and stopped. GE Claim# 070054629 9/15/23 12:30 PM Called Tru Blue Warranty Unit not working and is tripping off the GFI. Reset GFI and hour later ripped the GFI a second time. 9/18/23 talked to Fergusion and advised them of the performance of their warranty company, they were going to investigate it. So far, no response. 9/19/23 The technician, not from GE, but was scheduled by Tru Blue, showed up at 11:30 AM, worked for an hour and said he had checked everything and left at 12:30PM. 2:00 PM unit set of GFI again. 9/19/23 Called Tru Blue Warranty (Josh) On Hold 45 minutes. They are sending out another technician from GE this time on 9/25/23. Asked to talk to a supervisor and ended call. The supervisor has not returned my call. 9/25/23 10:30 AM GE, new guy came out. And called GE and unit is non repairable. I should get a call withing 24 to 48 hours. 9/27/23 8:00 AM Called True blue again and their computer system was down, and they are checking on it. And then received an email stating it would take 5 days to review. I still don't have a working refrigerator.

Best appliance repair person I have ever dealt with in my 30 years of being a landlord and having…read moreto repair a ton of appliances over the years. He serviced my salon washing machine in January 2026 and my salon dryer in June 2026. I've insisted on keeping my w/d set going even though they're old...like really old...and he keeps them ticking. Never upsells, asks me a ton of questions assessing my needs, repairs on the spot. Hands down...the fastest, highly skilled, and reasonably priced Austin appliance repair person. Super grateful, Bernard. ~Sovay

Bernard is great. Quick. Honest. Reliable. Don't look any further, Service Today Appliance will…read moretake good care of you.

Our dryer was knocking and banging so I thought for sure the worst!…read moreWe asked around for the best and we found Balcones , he came out and diagnosed the bad part and fixed our dryer immediately! He definitely knows his stuff and is a great people person! We won't call anyone else in the future because he will handle all of our appliance needs.

I called Balcones appliance repair on a Monday since our dishwasher quit working and didn't have…read morethe tools to diagnose electrical. Michael came out and diagnosed why my dishwasher wasn't powering up. He had to order a thermal fuse and took a couple of days to come in. By Thursday he was back and installed and it's running like new! He is very prompt, polite, honest, and outgoing and his fees were very reasonable.....so this is why I rate Balcones Appliance Repair 5 stars and highly recommend!

Just finished up my visit from Tim and have to say what a pleasure it is to work with him and Roni…read more They're just the nicest people and really try to provide the best service possible. He's helped me with my appliances at my house and my mom's over the past few years, and we've been very happy with his service. They try really hard to be accommodating, and I've appreciated that. Usually when an appliance goes out, there's a slight panic, because food is going bad, you can't cook, etc. I've attached a picture of my latest oven igniter that he replaced. Yay! Tim is also great about explaining what the problem is and what the possible solutions are. I've definitely learned a few things from him. I highly recommend T&P!

Always a pleasure to business with this company. I have used them for years. It is nice to work…read morewith honest people when it comes to repairs... If it can be fixed they fix it if not they let you know it's not worth fixing .. Thanks

Our new house came replete with issues, one of which was a new-ish refrigerator that had been…read moreseverely neglected by the previous owner. The ice maker had been crudely removed from the unit which had caused the control panel to malfunction. The fridge constantly ran too cold as a result and we would get ice throughout the unit. John came out to our house next day to diagnose the problem, and help us price new parts for the fridge. He was nice enough to reset the control panel free of charge and ordered a new ice maker. John's price was more than reasonable and he was patient with us as we had to wait a pay cycle to take care of this unexpected expense. He made himself available on the weekend to come out and do the ice maker repair. It is so nice to do business with a local professional who obviously takes pride in his work. John provided top notch service while being personable, knowledgable and getting bonus points for being really friendly to our pets. We now have an ice maker that works, a control panel that we can set to our preference and a refrigerator that doesn't freeze and thaw at random. While I hope we don't need John's services anytime soon, I'm glad to know we have a go-to repairman that can fix all manner of appliances in the kitchen and laundry room. I could not recommend John enough for fair and honest work!

We have had a HORRIBLE experience with John's appliance and repair…read more We had a new washer delivered, and the rental management company that takes care of our rental property hired John's appliance to move the new unit up the stairs, replace the old washing machine unit with the new one, and repair the belt of our dryer, and to replace the broken water collection tray under the units. The first time they came out, Alex and another young man spilled stagnate water all over the carpet on my stairs and living room floor without offering to clean it up. The house smelt like sewage for the rest of the day. They needed a part for the dryer, so they were unable to fix it at that time. However, the next day when trying to run a load, we discovered the new washing machine shook and danced around the laundry room with the dryer on top of it. The dryer almost fell on my daughter, who tried to stop it and would have if she hadn't screamed, causing me to run up the stairs just in time. The SECOND they came back out, Alex replaced the belt on the dryer and "leveled" the Washer. Alex was rushing to leave, but I asked him to stay for a load to see if it worked. I made the mistake of not putting any clothing in for the test, and it looked okay; I told him it might run differently with the weight of a load in it, but he was in such a hurry that I let him go. When we tried to run an actual load, it danced and tried to shake off the washer again. Again we told the management company, and this time we immediately texted Alex too. He asked me to take a picture of the back, but I couldn't at the moment, and then he ghosted me (like in other reviews) for multiple days. After the management company contacted John, they were promised to send someone out either that night or the following day to fix the issue. That Monday, Alex said he would come by the next day and get it fixed. He said he "forgot to take the shipping screws out" On Wednesday, after several attempts by myself and the management company, we finally got ahold of them, and Alex said he would come by. When he arrived the THIRD time, Alex still did not have the replacement tray and gave me attitude when I questioned him about it. After about five minutes of working on the washing machine, he was leaving and about to head out the door when I asked him... "Hey, can you please stay until I run a load, so we can ensure it runs properly like you had agreed to with the management company?" That set him off, and he raised his voice and said, "Why are you acting like I didn't stay the last time?" "You did stay the last time, but the management company already talked to you guys about staying this time, so we can make sure it is working." He rolled his eyes, and we went back up the stairs. I said, "I'm sorry; I'm a little frustrated because you have been telling me every day this week that you were going to show up and then ghosted me when it came time to do the job." "I never said I was going to come to fix this." He replied "Would you like me to show you the text messages you sent me?" I asked "YOu know what Im out of here!" He yelled and left. I called the management company and told them what had happened. They called John's appliance.... It turns out that he did get the washer working, but he did not connect the dryer exhaust to the hose, so the hot air gets put outside. The management company says he will come back. He comes back, but he does not say a word to me. I direct him to the problem. After about ten minutes, he starts to leave again. "Are you finished?' I ask "Yeah," he says as he exits the door. I decided to check his work. The picture below is what he left us with. While I'm taking the picture, my wife went out to stop him. I don't know exactly what was said, but he said that's the best job he can do and called my wife crazy. KEEP IN MIND The picture included with this review is the "BEST" they can do. I am completely appalled by our experience.