I was extremely disappointed with this hotel's handling of the legitimate weather emergency currently in the state of North Carolina. My husband and I had to change our travel plans to avoid the severe storm. We called the hotel four times over the course of four days leading up to the storm and each time we were informed that there was no manager in so they cannot process the request. We will not be booking with Hilton in the future and genuinely hope you take this lack of empathy into consideration, when looking for places to stay. read more

We've stayed here a few times now on our way to & from FL. Every time has been a great experience w/no issues. We'll be back!

Me and my family went homeless during the month of July 2024 until the month of April 2025. We went from hotel, to the rest area, to AirBnB, back to hotels. So this was probably our fifth hotel, we looked into online and seen it had an apartment layout with the rooms. So we book the room, we first got there there was a misunderstanding because we used Hilton points, we were told to pay full price because there system was down mind you the front desk clerk was very accommodating and he told us instead of booking in person book online so that we know for sure our points was accepted and there was documentation showing we booked and paid. The next day we are told we owe a balance on the because of there system failure and that we are not supposed to be in a room, mind I work my siblings were working and going to school at This time so we needed a place to reset, shower, study. But it felt like these people were determined to get us out. So we paid that balance that was due because we really needed a place so after paying we asked to upgrade thankfully they accommodated. But yet someway somehow there was always a $100 fee or $150 fee or even a $300 fee and so we asked where are all these fees coming from they kept saying well your money was not there at the purchase and they kept telling us our system is showing that you haven't paid since you been here. So long story short this place was nice but the staff and the "system" was very rude and Nasty and we had to leave because they were draining our pockets with unnecessary fees that should be disclosed up front, but never were. Food was amazing rooms were semi clean we had to continually wash our sheets again whenever we got a new set because they were dirty. Staff watched us like policeman as we came in and out. It was a very hard time for us and we didn't ask for sympathy we just booked it as though we were on vacation so that we didn't seem sketchy to them. But staff was still rude even management was nasty. read more

My husband and I stayed here for 3 nights. Housekeeping came one time and picked up the towels on the floor but didn't replace them. Didn't leave coffee. Didn't make our bed. Didn't even pretend to clean the rest of the place. What's the point of them? Ridiculous. read more

Customer service was really good. Currently Under going a renovation but overall service from the breakfast staff to the front desk was excellent. This location will be even better once Reno is complete. Great location for the cost and to some of the local Davidson restaurants. read more

Terrible experience. To keep it short and sweet I had to walk down to the front desk 3 times to get things corrected. 1st time: Went straight to my room upon arrival because the front desk confirmed that my digital key would work.it didn't, It gave me an error. No worries, stuff like that happens. After getting a physical key I unlock the door and walk into trash everywhere, bed isn't made, bathroom is dirty. I'm livid at this point. I have a cranky 3 year old, bags, food, drinks so walking down again is so incredibly annoying. I get that situation corrected, head to the other room and the electronic door is broken. My physical key or digital key would not work. So I head down AGAIN to resolve the issue. We finally get to our room and it's so dingy, grit on the floor, dust everywhere. Do yourself a favor and pick another property! read more

See all

Two water bottles and two Hershey kisses chocolates in a brown paper bag branded Hilton as a welcome gift to the Hilton Honors Silver status guests at the reception, a mini-store by the reception, pristine fitness club with clean white towels, complimentary appetizing breakfast with fresh fruits, breakfast bars, oatmeal served in a spacious pristine dining and bar area, comfortable pillowy bed, plush white bath towels, easy to park, complimentary social hour activities from 5:00 pm to 7:00 pm from Mondays to Fridays, shower with a strong pressure to deliver warm water, etc. It was practical a fridge, toaster, microwave, dinnerware, dish washer, kitchen towels and small kitchen/ office table were available in the room. The fitness club had two treadmills, a weight rack, a stationary bike, exercise balls, etc. My room was located on the fifth floor and facing the street. The fifth floor was their highest floor. The points of improvement would be: - The window treatment didn't close totally. Thus, it didn't preserve fully privacy. If your room were to be located on the ground floor, it could be an inconvenience. - The air conditioning system in the bedroom was extremely noisy most of the time. It made it difficult to have a restful sleep and relax or work in your room. Thus, I turned off the air conditioning system and wore a light sweater. I like my hotel room to be quiet while rejuvenating or working. - The sound insulation from the street noise could be further improved. Next time I will be in this area, I will try to find a quieter hotel with a more modern and silent air conditioning system and better sound insulation from the noise of the street. While booking online to get the best pricing, you can not specify not to have a room facing the street. Some of my work colleagues had also an extremely noisy room facing the street on the fifth floor. They complained about the noise to the staff at the reception. The staff didn't do anything about it and didn't seem to care. The staff didn't take any notes about those grievances. The Hilton auditor Rebecca also acted annoyed when someone asked her to check whether their Hilton Honors program number was on their bill prior to print it at checkout. read more

See all

If the discount rate for the smallest room wasn't about $130, I might have rated it higher. The breakfast, at least in these pandemic days - is VERY limited and just as tasteless. Scrambled eggs that were so salty I couldn't eat them, sausage that was very difficult to cut, or biscuits and gravy. Or some cold cereals, yogurt (an hour before closing time one morning, they were out of it), a few wrapped pastries,... The utensils, even for plastic, were laughable. They shut down early if they feel like it. My toilet broke, they had NO MAINTENANCE STAFF ON AT NIGHT to fix it or anything else. Including my television when it lost its connection. And there is no channel guide for the TV. Even when you are on a channel, it will not say what you are watching. In-room movies are about $22. We asked at around noon to have a large trash bag sent up (there are no large trash cans and we were having a party) and some tape to attach it to the wall so it could be used easily. At 6, I called again and finally got them sent up. I was paying for one night, one was comped, and my brother paid for one. I had to check out and back in each night. And no one even told me that. The literature you get on checkin says when you open an Internet browser, a page will come up for you to enter the info they give you to connect wirelessly. It didn't. I called the desk, they said it should come up. I said well, it didn't, and they said to bring it down and they'd try to fix it. They did, but still... There was no housekeeping done at all. Which would be okay IF THEY TOLD YOU THAT and you could get it if we asked. Nope. The trash just kept piling up... We had a lovely view of the parking lot. Everyone in our group did. And we could not close out the view because only the sheer curtains closed completely. The blackout ones - you know, the ones that shut out the light since, on vacation, you might want to sleep in - cover only the outer 25% on each side of the window and could not be closed any further. read more

Prepaid the reservation for one night, got to Hotel and was informed that it was a smoking room. I said I booked a non smoking room. She stated can't change reservation. I asked if they had any non-Smoking rooms, yes we have available. But I would have to charge you full price for another room. So let me get this straight, you have rooms available, but because I prepaid room you can't switch me to the same room non-smoking. WTF, she told me to call Hilton reservations and see what they can do. Long story, Hilton told me to tell desk person to switch it, she did stating no charge. Next morning same desk clerk charged my credit card, then apologized and said she would reverse it. But could not print out the document stating that. No name badge on her, no manger at night or morning... sadly frustrated- I blame manager for very poor training on customer service. Over all hotel clean, nice and comfortable. read more

Homewood Suites by Hilton Davidson - Front of hotel - Hotels Near Me - Davidson, North Carolina

We were here 20 minutes and regretted our decision to stay here . How I wish I read the reviews BEFORE we booked for 5 days. The suite looks nothing like the online photos. It's a small cramped space that to call a suite is a misnomer. The hotel is in desperate need of a makeover. Almost impossible to find with all the traffic circles. The hotel signage is poor. And the constant noise is wearing after awhile. Breakfast is pathetic , Bagels were still semi-frozen. Juice never replenished. The attendant is nasty and thinks she's a warden in a prison. We requested housekeeping , never arrived. We went to the desk to get towels and toiletries just be to be told the room had housekeeping. The nourishment suite offerings are stale. The Keurig was dirty and not working properly, as it never heated. This is a poor excuse for a Hilton. We can't wait to leave and we would but the hotel does not allow cancellations. read more

Great location. Super nice people. Lots of breakfast choice. Perfectly fine hotel thank you

Delicious complimentary breakfast, dinner during the week, and wine and beer is included? Color me happy. Though we only stayed for about 15 hours, this Homewood Suites location didn't disappoint any of us in the group. We enjoyed a suite with a king bed and two queens in two separate rooms which shared a living area. The rooms were spacious and the air conditioners powerful, both essential in a quality hotel room. As far as beds go, these were like sleeping on clouds. Billowing pillows, warm blankets, no scratchiness to be found. The pressure in the showers was grade-A and the bathroom amenities (soap, shampoo, conditioner) smelled fresh and pleasant. I will say that one of the two rooms had a strange positioning of the sink in the bathroom, making it impossible to access without shutting the bathroom door. Weird, but only a minor inconvenience. The free office/business center printed our boarding passes quickly and there was no need to log-in. The free wifi was consistent and fast, and took care of all of our needs. The eggs at breakfast were a little runny for my tastes, but the other options (sausage, toast, bagels, cereal, potatoes) were all tasty. We would stay again in a second, this is definitely the most convenient Davidson spot to visit my little brother in the future! read more

Nice hotel with the bonus of being situated near a wedding the girlfriend and I attended. The hotel itself is nestled into a small neighborhood that houses some other townhomes and some retail spots like Subway, Citgo, and other small food joints. The rooms were very clean and plenty of space, hence the 'suite' designation. Honestly I like the room separation you get at hotels like this but the most important bonus is the mini-kitchen that comes along with it. It's a nice thing to be able to keep drinks cold or have the use of a microwave even. read more

BEWARE!!! Housekeepers don't clean out your sheets and they do not wipe off the counters. I came back to my room to find my sheets just re organized, counter tops dirty, missing shampoo/conditioner, and towels a dirty kitchen towel left on the counter. I immediately called the front desk which offered no help except that their housekeeping has gone home for the day AND that they only clean out your sheets if you are here more than 4 days(GROSS). Housekeeping had just come into my room to empty my trash and re shuffle my sheets! This by far, hands down the WORST experience I have had at any hotel or motel. read more

this place is so good they have good food good breakfast good outdoor airey gas station is nice hotel is nice not good stores there but i would recmond come back read more

Our stays were great until the hotel our room was infested with ants. I was only told that they are not sure how that could happen. No apology, no response from manager to email, called corporate not apology. Then a form letter 2 weeks later thanking me for being a loyal customer and no response to the complaint. read more

Gorgeous hotel, beautiful and clean. Absolutely loved staying here. Only had issues with the front desk clerk this morning. He was very rude to my husband. I was also pretty disappointed that they actually ran out of breakfast bags. I understand the situation of COVID-19 messed everybody up, but a hotel of this caliber I would expect they wouldn't run out of supplies. Either way, we'll be back. Just hope the front desk clerk will be more polite next time. read more

Very nice home-away-from-home suite-style hotel. I have stayed in ALL of them (Fairfield, Springhill, Residence inn, etc.) and this place is my favorite so far. Rooms have a small kitchen, flat-screen TV, free wi-fi, free breakfast, coffee maker (microwave and in-room bag of popcorn) fitness center, indoor pool and super-duper comfy beds. There were 6 fluffy, comfy pillows, and the bed was medium firm and not lumpy or squeaky. I was impressed with the free dinner offered in the downstairs lounge. The offerings change nightly and there is only 1 choice for the main course and side each night but the dinner that I had was good and satisfying (small salad bar, cheese tortellini with chicken breast slices and alfredo sauce, garlic bread and peas for a vegetable). read more

Overall not a bad hotel. The staff was very courteous. My only real complaint is the free breakfast which is overpriced. There was very little variety. The eggs and sausages were very cold and the coffee was very weak, even the dark roast. Also would've been nice to have a larger pillows in the room. read more

Nice hotel very convenient to Davidson. I've stayed here a couple times for business. The rooms have flatscreen tvs with some HD channels, but the tvs are small. Overall, this Homewood is a great place to stay. read more

Love this place. Rooms are nicely done. Furniture is comfortable and beds are great. Get the double queen room if you don't need a king. These rooms are on the end away from the road and typically with a view of the lake. read more

The front desk was unhelpful. The fan in our room made a terrible knocking noise when it ran. I asked the front desk to send someone to fix it for our second night, but when we returned the fan still made the terrible noise. When I told the front desk I was disappointed they acted indifferent. read more

It's nice. All the rooms are tiny suites small kitchens. The place is clean and feels rather new.

Overall okay. Two biggest complaints are 1) climate control is very loud 2) pillows are way too small, I think about 12" X 12".

Breakfast was okay. Bed was comfy and room was clean. Only complaint was the guest above us woke me when he came in and in the a.m. before the alarm went off. We stayed on the first floor. There is very little sound insulation in the ceiling. Other than being awakened twice, it was a good stay. read more

At first we were not too sure about our room because we had been "upgraded" to the King suite with a board room. It was weird having a full size conference room in our room but we warmed up to it since it gave us an extra bathroom and space to put our luggage and eat as a family. There is a subway across the street. The room was clean and the staff very friendly. We had an issue with the door not wanting to close easily but that was fixed by the next day. The breakfast was good. The hotel was a little dated but I would still recommend it. read more

The location is great if you are checking out Lake Norman and Davidson. The rooms are nice and clean. It's right by the Davidson campus, so if you're checking out the school it's probably optimal to stay here. There's the North Harbor Club nearby if you are interested in a good view of the lake and some fresh seafood. read more

SUPER DUPER desk manager Dave not only let me out of my reservation after the cancellation deadline, but found me a room in a neighboring Hilton property after I decided I wanted to stay in the area another night and the Homewood was booked. !!! You just don't get better customer service - even as a Diamond HHonors member this was above and beyond. Dave seemed like a genuinely nice guy who was just out to do a customer a solid. I'm in the area doing some genealogical research and you better believe I'll be back to this property, probably within the next few months. I see the hotel is highly rated and I can guess why - good management. THANK YOU! read more

Stayed at the hotel for a company meeting. Small group that had one of the meeting rooms. Staff extremely friendly and very helpful. Meeting room was clean, cool and well lite. The room was clean and spacious. Bed and pillows first class. Bathroom was spotless. Breakfast bar was inviting and area was kept clean and well stocked. Very nice hotel and would stay there anytime. read more

Today, three colleagues and I traveled from Boston, MA to Davidson College for a conference. Our admin booked individual suites for each of us four months ago, and I called personally a week prior to check in date. I was ensured everything was all set. Upon arrival, we were told they overbooked themselves, and our reservation, the one booked months in advance, was the one to be altered. Amidst severe disorganization, they offered a few dismal options, leaving us to find our own accommodation during a busy timeframe with zero notice (as we declined to stay in a poorly rated Clarion farther from our conference site or cram into one suite - again, this is a work trip). This lack of professionalism and poor prioritization is beyond disappointing and left us in a vulnerable situation hundreds of miles from home. read more