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    Courtyard by Marriott Charlotte Lake Norman

    2.4 (22 reviews)
    Open Open 24 hours

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    Missing smoke detecter.
    Lowrey T.

    Wow! Where to begin... This place is a hot mess. The portico at the entrance was falling down, perhaps instigated by a oversized vehicle. There was only one hostess working the counter (she was polite, though). Our room was next to a loud, drunken party. We asked for another room, only to get one with a busted up desk, cracked shower stall, missing refrigerator, and a missing smoke detecter. Plus, the ice maker wasn't working. Our third room option was passable, but I had to move the desk to plug in the TV. Really? The pool water-level was down a couple feet and had the creamy pallor of Mountain Dew, and there is only one, sad looking elevator for the whole building. My advise?... try elsewhere.

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    Sweet Magnolia Estate

    Sweet Magnolia Estate

    (7 reviews)

    My husband and I got married at this venue on October 5, 2024. We toured this venue on March 19,…read more2023. When we had first toured the venue we were told that the base price was 7900 which included the day of one hour rehearsal, and set up of tables for reception and ceremony when we had toured the venue it was a seemingly nice venue, family owned and very communicative. After we had chosen this venue for our wedding day and put down our deposit we were then told that we would not be able to schedule our wedding rehearsal until the week of the wedding, this came as a shock since we were not told this when we had first toured the venue. As time went on, I would frequently message and email the person I had toured with which was Kerry the woman who owns the venue. Whenever I reached out or asked a question there was a very late response, short response or no response at all. The only time that the people from the venue were responsive was when it came to money. Also, when it came to money, they recommended that we paid everything in cash in which we did I would follow up, always asking for some sort of receipt or documentation in which they never provided any. Finally, when the wedding came, we were able to book the rehearsal a few days before the wedding. We also had to do our bar services through the venue since they do not let you provide your own alcohol or your own bartenders. You have to do a package through the venue. The day of the wedding was fine, but there were a few things that I would like to note. The bar staff came right before the bar opened at seven and nothing was prepared. They served warm beer and barely had any mixers. The wedding guest complained about the drinks, the service and the lack of accommodation. For example, we had to provide our own water so my mom went and bought 6/7 cases of water which they did not give to guests so at the end of the night she just ended up taking them home. The father of the groom even went up to order at one point and was not serviced right away, even though there were three bartenders and no one in line for the bar. For bar services we paid over $6000 for three hours of open bar for 150 guests. I also want to note that prior to the wedding. I had reached out to Cody (son of Kerry) who also works for the venue and asked if the caterer that we hired would be able to serve beer/wine which he had quickly responded with a yes, when the day of the wedding came, the bartender said they would not be able to give the beer or wine to the waitresses due to, the possibility of it being served to people under 21. Also, during the ceremony we had popped some confetti made out of paper. Quickly after the manager, that was there came up to some of our guests/ wedding party that had popped the confetti and had asked them to immediately clean it up rather than asking them to do it at least by the end of the day. There was also a situation with the projector, not working. We had made a slideshow to show our guest and the projector was not working properly. After the wedding, I followed up with the venue to let them know about my experience which I spoke with the owner and she had excuses for why she was absent and just reiterated how great their venue is despite our experience. I'm writing this review to warn others who are looking into finding a venue for their special day. I would not recommend working with this venue, considering they are unresponsive, not accommodating, sketchy. Not sure who all this situation is relatable for but I hope no one else has to experience this type of unprofessional service.

    This family run business has gone above and beyond for my fiance and I. I have used this venue for…read moreChristmas parties, Birthday parties and now my wedding reception. The family truly cares about your experience. You can feel that with every thing they do. 12/10 recommend! Its a beautiful facility PLUS you can bring in all your own vendors (except for the bar, but even that is SUPER reasonable for costs) and its super spacious. Did I mention their gardens? The magnolia trees are what dreams are made of.

    Courtyard by Marriott Charlotte Lake Norman - hotels - Updated May 2026

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