We stayed here for a couple of weeks. The staff is really friendly and helpful. Any questions that…read moreI had they were always helpful. The place is clean, you don't get your neighbors making noise It's quiet. I would stay here again.

I would strongly recommend staying away from Hilton Home2 Suites Belmont…read more My family and I stayed at this hotel for nearly 12 weeks due to a plumbing leak at our home. I'll start with the one positive: the housekeeping staff is excellent--very kind, hardworking, and our room was clean upon check-in. Unfortunately, that is where the positives end. At check-in, we were told extended-stay guests receive housekeeping three times per week and were asked which days we preferred. That schedule never happened. Our room was repeatedly skipped or pushed back due to staffing shortages, with priority given to check-outs. This is not the fault of the cleaning staff, who are clearly overworked, but rather a management issue. This Hilton-brand hotel frequently did not have enough linens to service all rooms. On multiple occasions, staff had to ask guests to turn in dirty towels just so more could be washed. There were also times when kitchen dishcloths and towels ran out before they reached our room. In December, a Hilton brand inspector visited, and management clearly knew ahead of time--there was sudden cleaning and painting. One concerning issue involved breakfast sanitation. Normally, there was one shared gallon of milk for all guests. The day before the inspector arrived, this was replaced with individual milk bottles, only to return to the shared gallon a few days later. Management claimed this was a coincidence, which raises concerns about consistency and sanitation standards. There are many transient workers who stay here, and it appears to be the primary clientele the hotel caters to. If that suits your needs, this may work for you. However, if you expect consistent Hilton standards, I would recommend considering the Holiday Inn Express or Fairfield Inn in Belmont instead.

We stayed overnight at this hotel when we attended an event in the area. When we initially arrived…read morethe two front desk staff weren't really personnel. We saw another employee in the elevator and he was very friendly. The evening employee was also nice. Our room was clean, the AC worked well, & the water pressure was good in the shower. There was access to showtime & other channels in the room. You do have to pay $10 for self-parking here. There is breakfast available here for a fee. Overall we enjoyed our visit here.

I finally checked in after a long day of traveling. The front desk staff was exceptionally…read morehospitable and friendly. The check-in process was quick and easy; I simply provided my ID and received my key. Once I entered my room, I was pleased to find it spacious and clean. I loved the sky view from my window. The restroom was spotless, and the entire hotel had a wonderful aroma upon walking in. My bed was incredibly soft, and once I went to sleep, I felt like I was in heaven. Additionally, there is a bar and a restaurant downstairs, and the smells from that area were amazing. Valet parking is on point and they don't take long to deliver your vehicle.

Yes. Stayed for work. Super friendly staff. Close to airport. Rooms were nice and breakfast was…read moregood.

Great stay at Aloft! The staff were all super friendly & accommodating. Hotel is clean & modern…read more Only negative was the water pressure in the shower. I will definitely stay here again!

We booked this hotel for our daughter's wedding in Charlotte. WOW!!! I dealt with Deborah to…read morearrange the lodging, she was very professional and responded quickly. Had several rooms booked and had to change plans last minute with a few people not being able to make the wedding. It was never a problem and was handled professionally by the staff. Staff working the front desk were top notch in every aspect. Lamar and Sheila went above and beyond and made a stressful time more pleasant for us and our family. Thank you! The hotel was exceptionally clean and breakfast was fresh and hot each day. The breakfast staff were all kind and helpful as well. They stayed busy stocking the bar and keep the dining room clean. When I am in Charlotte this will be my go to hotel. Very convenient off I-85. Thank you again for such a great stay and professionalism showed to our family and friends.

What an immense disappointment!…read more I stayed at this hotel about two weeks ago, and I am still traumatized by my experience at this location. Only being open for 45 days when I checked in, I figured this would be a relaxing and enjoyable experience. Unfortunately, that was not the case. The hotel decided to place everyone on the same side of the building (so much for social distancing). My mother and I had separate rooms with another room in between us. The first night the guests in the middle room decided to play their Playstation game system extremely loud (maximum volume) until about 3:30 am. I was too tired to complain, but I also thought I was dreaming. On the second night, the guests decided to play their TV loud again, I called to complain, and they turned it down. The next day, the guests checked out, and of course, the hotel placed another couple in that room. On the third night, again the same thing, a loud TV. I called the front desk three times, and the TV was still loud like I heard everything from the movie they watched. The first call - It seemed as if the TV became louder The second call - 15 minutes later - same issue The third call - the front desk agent assured me she would call the room. TV was still loud. Eventually fell asleep. The next morning, my mother and I both were awakened by a strong odor of marijuana from the same room with the loud TV. Pros: Great location Free parking Brand new Cons: Staff needs more training Walls are thin Social distancing was not the best (on the floors) Enhanced policy on noise restrictions Not a relaxing location Bagged breakfast was trash Outdoor and indoor seating areas were basic

Quality airport hotel. I'd recommend staying here. I was upgraded to a king suite. It was plenty of…read moreroom for myself and my parents. I slept on the couch and was comfortable enough not to pull the bed out. Bathroom was great, no blemishes, cracks or stains. The room felt like it was recently remodeled but I know it wasn't. It's a well-maintained property and it shows throughout the hallways, restrooms and facilities. My only gripe is having to pay for parking. Why...

I love that the pool is open early and stays open late. My child was able to enjoy that perk while…read moreon our stay. We plan to make this a regular stop for my family at least monthly. It was clean and I love the set up of the bedroom having a door and the living room having a pull out for privacy from the children.

We had reservations for 2 rooms. When we check in, there's a puddle of blood in the foryer. We had…read moreto walk through a puddle of water to get to our rooms. Half of the outlets in the rooms wouldn't work. The tub and sink drains were broken and the rooms were dated. At breakfast, someone left a couple of pills on the table. The attendant wiped off the table beside them, but left the pills. We threw them away before any children could get them. While we were at breakfast, house keeping had entered our rooms and was stripping beds before we had even checked out. As we are checking out, there was still dried blood on the floor. There was obviously little to no effort to clean it up. If they can't clean up blood borne pathogens in a highly trafficked area, what exactly do they clean??

Enjoyed our stay! Located not far from restaurants to grab a quick bite to eat! Only a few minutes…read moreaway from the concert we went to! Bed was very comfy, and the room was very clean!

There are some good things about this hotel. It's generally clean and well maintained. The front…read moredesk folks are generally friendly and helpful (with one exception we'll get to in a minute). It's within walking distance to a lot of restaurants and attractions, and very close to multiple bus lines and the blue line train. There's a lot of storage and space in the room, and having a kitchen is super convenient (don't count on the dishes being clean though, you'll want to re-wash them yourself). The fitness center is very nice and has a lot of options - treadmills, rower, Peloton bike, free weights, etc. And the breakfast area has plenty of seating, so even during crowded times you can find a table. My boyfriend and I were in town to run a race that started and finished at First Ward Park, which is just a couple blocks away, so that was super convenient. But then there's the not so good - the annoying, the bad, and the really bad. First the annoying - you'll notice in the marketing materials for this hotel the frequent appearance of waffles. On the booking site, in photos in the elevator, and even on the walls in the breakfast area. And multiple waffle makers seem to have a permanent place on the counter in the breakfast area. Based on that you would assume there would be waffles at least sometimes at the provided breakfast. You would assume wrong. After being disappointed in the lack of waffles two mornings in a row, and hearing other people ask about them each morning, we asked the breakfast attendant when there might be waffles. Her exact answer: "We have waffles on Fridays and Mondays." Except we there on both a Friday and a Monday, and no there wasn't. Not a single waffle on any of the four mornings we were there. Waffle makers, yes, but never batter to put in them. So if you're deciding between this hotel and another and those photos of waffles at breakfast are luring you into choosing this hotel, beware - there will never be waffles. The bad - the beds aren't great. My boyfriend and I had a king bed, which was handy since we needed the extra room to avoid a spring poking up on one side. And instead of a few different firmness options for pillows they were all the same thin at bedtime and flat as a pancake by morning variety. As a side sleeper, I found one way too thin, and even stacking two together was uncomfortably flat by morning. The comforter and top sheet also barely covered the top of the bed, so with two people underneath it it didn't even fully reach the edges. But then we get to the bathroom. My blood pressure is rising just thinking back to the bathroom. The three lights in the bathroom (over the sink, over the toilet, and over the shower) are all on a motion sensor that you cannot turn off or disable in any way. So if you get up to use the bathroom in the middle of the night and don't want the lights on to wake you up, too bad. They're all going to come on blindingly bright and jolt you wide awake. But then in the morning, when you'd like them to stay on while you're in the shower, too bad. The sensor apparently doesn't reach the shower end of the bathroom, so your options are either showering in the dark or opening the shower door to wave your arm out to re-trip the sensor every 60 seconds. And you're going to be in that shower for a while, because the water pressure is not great. Slightly more than a trickle, so washing the conditioner out of your hair will take multiple rounds of arm waving if you don't want to be in the dark. And you're going to need to sacrifice one of your hand towels to put at the bottom of the shower, otherwise the trickle of water hitting the metal drain under the showerhead is going to drive you crazy. You can't move the showerhead away from it, and it sounds like someone is banging non-stop on a metal pan right in your ear. And whoever you share a room with can witness all this, since the sliding door to the bathroom has a good inch of a gap between it and the wall and you can see right in when you walk past. We stopped by the front desk after our first night to ask if there was some trick we hadn't discovered to turn off the motion sensor for the lights at night. The reaction of the woman behind the desk? She laughed. Apparently many people have complained about this, but instead of trying to make the situation better they think it's a funny joke? Not the reaction we were expecting. So, despite the good things this hotel has going for it, the main two things I want out of a hotel are good sleep and a good shower, and I didn't get either here. I definitely won't be making a return stay the next time I'm in Charlotte.

We had a great time during our stay at this hotel. The kitchen was an added bonus to our room and…read morehelped with our short stay. Room was clean. It is conveniently located to places within walking distance. Staff were wonderful and their complimentary breakfast selection was good. We would stay here again when in town.

The room was very nice (clearly a brand new hotel) and clean when I entered. I thought the extended…read moreview was lovely, even though I was just on the 3rd floor. The bathroom was very spacious and the shower stall (no tub, but I prefer the stall) was extremely roomy for me as a big person. The shower head was a rainfall water design, which was cool because I've owned one of those in the past and they're great. My room came with a king size bed, a desk area, a small side couch that was comfortable to relax on right in front of the AC vent after coming in from the humid Charlotte summer heat. I never tested it the TV, but it was very large. I'm sad I didn't plan ahead for the pool or exercise room, but I walked past them briefly and they both looked inviting! Overall the staff was very cordial with the few requests I had (I couldn't immediately figure out how to open the safe and my room didn't have a hair dryer when I first checked in). Special shout out to Paris B at this property for going above and beyond voluntarily to help me secure my stay at this hotel during a very special trip for me. I know staff at hotels these days are getting some egregiously rude clients, so I've tried to be low key and unassuming with all sorts of service professionals (another shout out to Chris at the Golden Owl Tavern!) these days, but Paris had such a warm openness that you'd never have guessed anything was amiss in the world. I would have stayed at this property due to proximity to my ultimate destination, but if I had a selection of other properties for another trip in the future, I'd call ahead and gladly spend market price at whichever property Paris is at!

Valet is cool. Love the bar. No food today due to loss of power in the kitchen. Beautiful clean…read moreproperty