I didn't have an appointment, I just walked in on a Saturday morning and Mr. Marshall and his wife…read morewere very kind and they said that they will start working on it for me immediately. I was pleasantly surprised with the efficiency and reasonable prices. Thank you again Mr. Marshall, and of course I will be back.

The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.

Steve and team are great to work with, fast, reliable, and make you feel like family friends. If…read morefeels like I have my very own mechanic.

Kingdom Mobile is great! I'd recommend them to anyone. They worked me into their schedule on short…read morenotice and had my radiator replaced in less than two hours, and I didn't even have to leave the house! They're incredibly knowledgeable, reasonably priced, and professional. The whole experience was convenient and hassle-free. I've definitely found my new mechanic!

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

One of the best experiences that we've ever had with an unfortunate problem. Engine in our son's…read moreExplorer seized and Mark Sr. and Mark Jr. were absolutely incredible with how they worked with us to get the problem solved. There are all kinds of details that I could go into on this review, but let's just suffice it to say that they now have a customer for LIFE! Thank you gentlemen!

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

I can't say enough good things about Hobbs and Sons. They go above and beyond in every aspect. I…read morehad my floodlights replaced and while they were replacing them they noticed my front bumper was very loose. They took it upon themselves to fix this for me which was so kind! Apparently it was hanging by a thread. There's no telling when it would have fallen off! They treat you like family and their pricing is extremely fair. I will be returning to Hobbs & Sons for all of my future auto needs!

They were very pleasant and handled a lot of customers quickly and efficiently. They put a list of…read morethe things I needed checked out and I left for a while. A couple hours later they called me and explained what needed to be done and how much it would cost per item. I told them what to work on and what nonessentials could be put off. I agreed on there pricing and go ahead. I left the car over the weekend and they called me Tuesday and said everything is complete and tested out. I was pleasantly surprised that they finished the work so quickly as they had to order parts. Everything is working great. It was a very positive experience.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

This is the best place to go to with any car troubles! Joe and the rest of his team were so…read moreefficient, communicative, and helpful when I had to bring in my Jeep. I'll be recommending Phoenix Auto to everyone! Thank you again!

. Checked local vw TDI recommended mechanics and found European Motorworks…read more VW are "special" and if you find your non-dealership repair team - you become loyal fast. ISSUE: Our 2012 glow plug AND engine light was lit. Shop diagnosed recommended repairs - we agreed upon the repairs and expected to get our vehicle back drivable. We picked up the vehicle- 15 minutes later the engine light coded AGAIN and we spent allot of money only to return the vehicle for diagnosis. Owner recommended we attempt VW and second diagnosis was diesel particulate- how can this be? We spent allot of time and money to get the vehicle in drivable (ie no check engine light) condition- owner suggested another new equally expensive repair - Had enough run around and brought car to the professionals who was our trusted repair team and got a repair list a mile long that European never shared or reported to us. We should never have had the glow plug repair done and we should have driven vehicle straight to a junkyard A professional will admit his errors and apologize but based on the reviews we know he will become defensive, immature, and confrontational about a review that isn't positive Beware bringing your vehicle here - it's sad when people air their opinion in public and the owner, rather than take ownership, responds like a child

As an update to my earlier post, my check engine light came on THE DAY AFTER I picked up my truck…read moreand paid the additional $$$$. When I called to schedule an appointment to have the truck serviced under the warranty they provided as part of their "service", I was transferred from Trish to the "owner" of the garage , who proceeded to yell and curse me (and yea, I yelled and cursed back), but he REFUSED to honor the warranty and told me to "go fck myself and find someone else to fix your piece of sh#t": Based on what other customers say about this place, it's a decent shop as long as they don't really have to work to fix a problem that a backyard mechanic could handle. I will again state that they do not do business above board and will look to wring the most amount of money out of their customers for the least amount of work. I have better things to do with my time, but I will be filing suit against them for failing to honor their warranty just because I hurt their feelings with a negative business review. Sad business practice

Thank you doing well. Air conditioning works good. Thank…read moreyou for the reduction in cost.

UPDATE: The issue has been resolved. They were friendly and accountable. They went out of their…read moreway to make me feel special on a day where I wasn't feeling very special, and that meant more to me than the car. I'm glad I don't have to go looking for a new car person now.

Kevin is a hard-working, honest, and very affordable repairing brakes. I have a 2024 Range Rover…read moresport with only 32,000 miles on it and I was already getting a warning indicated that my brake pads needed to be serviced. I went to the dealer it was $2500. Kevin did it for $350. They were perfect and he was able to reset the sensor with a lot of people can't do. Highly recommend.

Kevin was extremely professional, knowledgeable, and helpful. We had an issue with not having the…read morelock key set for my car so Kevin helped get the issue resolved and came to my house several times while we worked to get the right lock key. I plan to use Kevin anytime I need a mechanic. His prices are fair and he is a trustworthy person. Highly recommend!