I'm very impressed and I have purchased a few homes in the past 40 years. Not only is he thorough…read morebut his report is presented in a very logical, easy to understand format. Then there is his timeliness - excellent. He made it a point to get to the request quickly, make his report and get it in my hands asap. So that i may pursue it before meeting with him in two days. I've never had a home inspector do that before met with me afterwards.

Duke's inspections are very thorough. He also went above and beyond by having to deal with snow…read moreconditions. He kept me updated on the timeframe of when he could get to the property to complete his inspection. He also adds little tips for the homeowner in his report about items that need periodic maintenance and how to winterize a home to prevent broken pipes. As a Realtor for over 40 years, I've had several different home inspectors but Duke is now my "go-to" inspector.

Outstanding inspection by Adora today. Her communication throughout the process was fantastic and…read morewe felt like she cared deeply about us and the work she performed. We felt taken care of and appreciated. Thank you, Adora!

Very thorough and committed to all aspects of the inspection. Super helpful and communication was…read moregood on what the findings were.

We highly recommend Bob. He was not only pretty thorough in his inspections but very patient and…read morehonest to go over everything he had seen. We are realtors and deal with inspectors all the time and have to say this was a very enjoyable experience. From what we have heard around the mountain there are only two inspectors that you should really call and Bob is definitely one of them.

I recently got an offer accepted for a home in Big Bear Lake. I'm not from the Big Bear area but I…read morewas recommended a home inspection company who I felt did a decent job but since they're not from the area either, I was concerned with how much they understand the details of mountain homes and how the altitude, weather, slope/foundations, plumbing, etc., can impact the home. I was googling home inspectors in Big Bear and I came across Bob Cherry on yelp. He had really good reviews so I messaged him over the weekend about getting a second opinion on plumbing and inspecting our property in general. He called me back Monday morning and was an absolute pleasure to speak with. Let me explain: Right away I could tell Bob was an expert in the area. He mentioned that he has been doing inspections in Big Bear for 37 years and he brought up terms and situations (weather specific) that were very insightful. He spoke with me about 20 minutes about the home inspection report from the other company. He did not have to do this but his genuine concern for my home buying situation was sincere. What was really cool about my conversation is I asked Bob if he'd be willing to inspect my property and give me his opinion on the total condition. He said that he would be happy to but he then offered to meet me at the property and just give tips without any fees (for free)! I was so shocked by this that I felt completely happy to leave this review and also I will be recommending him to everyone I know that needs an inspection in Big Bear. If you are considering hiring a home inspector, I would highly recommend interviewing Bob to see if he is the right fit for you.

We had a fantastic experience with Tom Sergent at Inside Out Property Inspection in Big Bear…read more Tom was able to get us scheduled and complete the inspection the very next day, which was hugely helpful in keeping everything moving. He was also very fairly priced, which we really appreciated. He did an incredibly thorough and professional inspection and took the time to explain everything in a clear, honest, and easy-to-understand way. He was extremely detailed, patient with our questions, and very fair and balanced in how he presented the findings. He did not try to scare us, but he also did not sugarcoat anything, which we really appreciated. The report was very well organized, easy to read, and gave us exactly what we needed to make informed decisions moving forward. Thanks to his work, we were able to confidently focus our repair requests only on the important safety and major system items. If you are buying a home in Big Bear and want someone who is responsive, thorough, fairly priced, and truly looking out for your best interests, we highly recommend Tom Sergent and Inside Out Property Inspection. We would absolutely use him again.

Not as thorough as we believed. Usually we attend home inspections, we were not able to come up to…read moredo the inspection with Thomas, so we were relying on his expertise. Less than a week after closing, we pulled up the carpet in the main bedroom and found water damage. And after the storm last night, there is fresh water in the home. The wood framing the door is obviously water damaged and it was not mentioned in the report. Water was found under the kitchen sink. The wood beneath was warped, but dry. Rat droppings in a baking pan that was in the oven and droppings on the carpet in the living room.

We needed a house inspection for a home we were purchasing in Placentia. Jordan was punctual,…read moreprofessional and very thorough! He spent over 3 hours to inspect the house inside and out. He also explained everything very well in person and then sent us a detailed report and summary ( easier to understand) report on each aspect/item about every little concern he may have with the house. He was very responsive via phone and text for any follow up questions as well. The cost was more than reasonable so we were really fortunate to have Jordan help us out . We would recommend him for any home inspection needs!

Awesome experience... Buying a camp on the backside of big bear and he was so thorough and the…read moreinspection report was awesome... Thank you so very much. Appreciate you. I would use you for any home or property accusation in the future.!!!

My RE Melissa Gile referred Highlander Inspections to me and I am very glad she did. The initial…read morephone call was a breeze and they were able to connect me with one of their home inspector RED. RED was so awesome to work with, he was very detailed and answer all of our questions. He also waited for us so that he could say hi to us and explain everything in person. Thank you so much!

My family and I have used their services twice. Once for a purchase that fell through because of…read moreissues with the house. We were so impressed with them we called when we found the place e we ended up purchasing. Loch and Red were amazing, their reports are through easy to read and include images of issues. However when looking beyond the inspection portion of their job, Red is a personable guy who went above and beyond to make us feel comfortable. He made sure to explain everything in a way my wife an I understood. He was patient and willing to take as much time as was necessary to make sure he answered all of our questions. We would definitely use them again and would recommend them to everyone looking for a place in the mountains.

Came highly recommended and didn't disappoint! Dale was professional, thorough, friendly, and made…read morehimself available to us for any questions after the fact. He also is able to do mold testing and was able to do one on the spot when a mold-like substance was uncovered in the home we had inspected. He clearly knew what he was doing, put together a great report for us the same day as the inspection, and instilled confidence for us as we moved forward with the home buying process. He's also well respected by real estate agents up here, and, according to all the agents I've asked, is considered the best inspector in Big Bear. All in all, very satisfied and grateful our real estate agent connected us to him.

As a realtor, I've witnessed lots of inspections - some good, some bad. We chose Dale Estes when…read morepurchasing a home for ourselves in Big Bear. It was the first time using him (since I don't do transactions in that part of California) and he was excellent. I've been to several inspections where I was pointing out problems to the inspector! Not here! Dale was very thorough and explained many things that we would need to know about having a home in the mountains. He explained some local code differences as well. He wrote a very clear inspection report for us and I had no problem using it to negotiate with the sellers. I highly recommend him!

As a first-time homebuyer, I couldn't have asked for a better home inspector. They were thorough,…read moreprofessional, and took the time to explain everything in a way I could understand. Their attention to detail gave me confidence and peace of mind throughout the process. I highly recommend them!

Jimmy did a great job, report was written well so we could understand it. We would recommend Jimmy.read more

Eric was very thorough in checking every aspect of this home. I feel safe enough to go thru with…read morethe sale. Eric lists each problem and a suggestion on how to proceed giving me, an elderly lady, some comfort in not getting in over my head with unknown surprises. I had used Green Valley two times previously and their inspection helped me make an informed decision. Highly recommend...

My agent set up our inspection with Green Valley. John arrived on time for the inspection and was…read morevery pleasant. I thought everything went well but some costly issues were discovered right after closing. I believe these issues should have been discovered in the inspection. 1. The upstairs bathtub was not filled and tested. After the first shower, water was leaking into the downstairs ceiling. 2. The washer and upstairs bathroom drains were not inspected and water was leaking out of the sewer pipe under the house. John sent a robot under the house but didn't run the water while it was there and he didn't physically go under the house so the leak was missed. 3. The dryer vent was never tested. It was completely clogged and blocked which is one one the leading causes of household fires. My agent contacted the owner who was completely unhelpful and unsympathetic to our complaints.

I'm incredibly disappointed. I had hired this company for the inspection of two homes one purchased…read morein 2019 and one in 2021 but built in 1979. Recently, this past fall, one of my properties was found to have an electrical panel that is a fire hazard confirmed by 2 electricians. This should have been caught on inspection prior to purchase. Now I wonder what else was missed.

Hired them to do a home inspection for a house I purchased. Great job, easy communication.read more