Keller Properties is terribly unresponsive to homeowners needs. They always have excuses and…read moresugarcoat problems that you report to them that need fixing. The subcontractors they hire to maintain lawns and common grounds areas are worse than bad. They have had a way over the past 20 years of manipulating our homeowners board of directors to get away with terrible service, and just say things like, "well you know it's difficult to grow grass in your townhouse area." When you want to talk to the HOA board of directors, you must first contact Keller, and they filter the information that goes to the board. If you have a complaint about Keller, you have to send Keller an e-mail first before it goes to the board. When I asked for contact information for the HOA board, their response is "Well they are only volunteers and can't be bothered." They lose e-mails and don't respond for MONTHs. When they finally do respond and say they will fix the problem, afterwards they never ask you if the problem was really fixed. You contact them about issues, and they say they need to talk to the HOA board of directors. After a decision is made, they do not tell you what the resolution is. They made an announcement at the annual meeting that they were "finally" going to fix a problem. A year went by and it wasn't fixed and they never said why it wasn't going to be done. At the next annual meeting I asked about it and they said "there wasn't any money in the budget", and the problem that THEIR subcontractors created is STILL not fixed. The financial information they supply to homeowners is incredibly vague. They waste money on projects that don't need doing, while spending money on issues to keep their subcontractors happy. Snow removal and yard cleanup are a joke.

Keller manages settlers ridge court townhomes in Burnsville, MN. Extremely terrible management…read morebased on vendors, additional charges applied to homeowners after stating they "fix" something and don't, winter snow issues with vendors, just all up terrible management choices and charges they won't refund. Lesson for new homeowners: never live somewhere that uses an HOA.

I don't know where to start with how awful this company is. My girlfriend and I moved into a place…read morethat they manage in June of 2018 and have had literally nothing but problems from that day forward with this company. They decided to switch our contact and who we were dealing with to get keys and to let us into the building. We had a plan in place to show up at a certain day, get keys, and move small items in. Of course when they switched people they neglected to tell us this and we were left waiting at the townhouse with no keys and no representative from Vibrant. When we moved in the townhouse was an absolute pigsty. There was dust on the main ac vent at least 4 inches thick, all of the screens were either filthy or had multiple holes in them, multiple holes were left in the walls, multiple light bulbs were burned out and multiple items were left by the previous tenant. They then took any and all paint and wall repair items because "oh our wonderful handyman can take care of this". Keep in mind they had two months to clean all of this up and have it taken care of before our move in date, but chose not to do that. As if moving day isn't stressful enough these people decided it'd be a good idea to replace the refrigerator and microwave on our first day of moving in. You would think this would take about an hour or two at most but their "stellar" handyman took about six hours to do this all while we were trying to move in. They also snuck into the lease (which we didn't get until the second day of moving in) that we had to pay for the home service plus plan to cover the appliances even though we're the renters and not the owners which is another $45 a month. At this point we should have not signed the lease and tried to live somewhere else but didn't really have a choice. They refuse to send the handyman to the unit unless someone is home so if you need anything at all you have to take off work because he won't come outside of normal business hours or let himself in unless someone is home. It took about 2 months of living there for these incompetent morons to even schedule a window cleaning that should have been done before we moved in. They also are in the stone age when it comes to accepting rent. They'll only take it in check form and even if you date it the 5th they'll cash it the 1st which should be illegal. They've "tried multiple online payment options" all of which are unheard of and completely asinine compared to a simple paypal or venmo account. The garage is a nice plus but you better hope you never lose power or you won't be able to get in. There is supposed to be a key that will release a latch in the garage in the event of a power issue, but this God awful company isn't willing to spend $100 to get a replacement unit/key even though one was never provided to us. Even with all of this absolute absurdity and hassle my girlfriend and I liked the location and actual townhouse enough to want to live there another year. In April of this year we asked about getting a lease renewal since you're basically required to give a 2 months notice here. We got the lease sometime in mid June - approximately 2 months after we asked for it and after our current lease had expired. This is basically the norm for this incredibly incompetent company. Don't expect a response via e-mail or a call back in a timely manner or any amount of time short of at least 2 weeks. They then decided to sneak in a section at the end covering maintenance even though they told us the lease would remain the same. They now want to charge us a trip charge if this "handyman" that can barely rip open a wet paper bag comes to the unit, then charge for time and materials. We also are required to rent a carpet cleaner at the end of the lease and send in a receipt to them. Never in my life have I seen someone place such unfair and unrealistic expectations on the renters of a unit. The whole point of renting is to not pay for those things since it isn't actually any of your things in the unit. This company apparently can't seem to understand why that's unreasonable. We waited a bit to sign the lease which my girlfriend did electronically. They never actually sent me the lease however and I've asked about it a few times since in the last few weeks. I've gotten maybe one response that they sent it over and to check my spam folder. I've been checking my spam folder and e-mail in general meticulously the past two weeks looking for this lease and lo and behold nothing has showed up. It finally did show up after waiting a couple weeks. This is hands down the absolute worst company I think I have ever dealt with, not only for renting but just for anything in general. They have so much turnover that every time you talk to them it's someone new either e-mailing or calling you. This company has single handedly caused so much hassle, frustration and irritation it's almost unfathomable. Avoid this incredibly awful company at all costs.

Very thankful for this company. I had hard time finding a place to rent considering it was my first…read moretime renting and they made the process so easy and were very helpful through the whole time. Will be coming back when it's tome for me to move again. Highly recommended!(:

Terrible company here. Does minimal maintenance yet increases your dues every 6 months. refused to…read moreanswer email or address concerns.

From the owner: Hands-On Personal Service for all of your Property Management Needs…read more Thank you for considering Network Management Co. We offer service to the residents of Valley, MN. Our goal is to meet your service needs with the highest quality service. Please call us today for more information.

We bought a house in Washington state and asked the realtor who helped us buy our home how to find…read morea good realtor to help us sell our Eagan home. He recommended Wendy for her record in selling homes in our area, her record of selling homes for over 20 years, and her affiliation with highly professional real estate associations. Wendy responded very quickly after we contacted her. She walked through our home and gave us advice on placement of furniture, removal of some furniture, and improvements needed to make our home more attractive. Wendy provided us with a very well researched presentation of a proposed listing price. She provided us with names of people who helped prepare the house for sale and even suggested an organization geared to helping us relocate by sorting and packing our goods. Wendy moved very quickly to get the house listed and generated interest in the home by mailing information about the coming sale to people in the area. Within three days of our listing we had multiple offers. Wendy explained the pros and cons of each offer and was able to secure an offer well above the listing price. We very much appreciate her expertise and professionalism, as well as her quick responses to any questions or issues we had.

Wendy is trustworthy, knowledgable, and a thorough communicator. She didnt want us to hurry up and…read morebuy a home; she took time to really understand and show us the pros and cons of every home we saw. Every step with her was so thorough! We can't imagine ever choosing a different realtor. Wendy is the best!

Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

Our realtor recommended Complete Management Services to help us find tenants for our townhome 2…read moreyears ago. My wife and I wanted to handle the management of the property ourselves, but definitely needed help finding renters and drafting a lease. Jenney Larges not only found us renters inside of a week, she provided us with the tools and information we needed to function as landlords. She was quick to respond to our calls and emails, and answered every question we threw at her. Jenny's knowledge and expertise were matched only by her friendly, yet professional, demeanor. We had such a great experience with the first time around that we did not hesitate to call her when we needed to find new tenants this year. As before, she found us a great tenant as expeditiously as possible. I would recommend Complete Management Services to anyone needing assistance with their rental properties.

I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

Parallel Realty has not been following through on maintenance requests for almost a year now since…read moremy apartment was transferred to this company. This is illegal because I am paying rent and complying with the terms of the lease and they are not. They are either completely incompetent or else intentionally gas-lighting me and the other tenants, probably both. I would do 0 stars if that was an option. This company is a predatory company making money off of me and my neighbors while negatively affecting our lives, well-being, and safety. Examples: They have not fixed our washing machine for 8 months now and every time I contact them about it they ask what is wrong with it because they "already came out and fixed it." They have not fixed our windows, including one that broke a few months ago. They have not fixed our lock which gets stuck sometimes so we cannot enter the apartment.

I can honestly say that Parallel Realty is one of the most genuine and down to earth places to…read morework. I have personally seen management go out of their way to reply or handle any requests after hours and on weekends, and I know they genuinely care for each and every one of the tenants that comes through the door. This family owned business handles every situation with integrity, honesty, and care. After working with Parallel, I can honestly say that I would never want to work for or with anyone else when it comes to managing or buying/selling properties.

Talked with Jelou Quillan. He was very helpful and patient…read more He took the time to make sure I understood what he was telling me and was very polite and informed. Sincerely Phyllis Edwards

I had questions and they were answered genuinely! Great and friendly staff, they were able to…read moreexplained what I needed!

update: My claim was settled outside of court and I was given my full deposit back. I think the…read morecompany went bankrupt so luckily no one else ever has to deal with them

I am a landlord. I have two units which are managed by Real Time/ Pure Property. I think after…read morereading the number of negative reviews, that I needed to speak up. I have found this management company although not flawless to be better, prompter with maintenance requests and more meticulous in their book keeping than our last management company. . We keep a high end maintenance unit and my tenants have had very little need to call for assistance. However, on the times that I have called, I have found Christian to be prompt in finding me assistance. My only complaint would be that I was not given a heads up on the change-over with staff last year. I am still feeling that this company is trying to make their goal excellent service for tenants and landlords. Thank you for the forum to speak up.