Working with Alisa Burditch at HRG has been a wonderful experience. Her communication is exceptional, and she does a brilliant job explaining all the procedures clearly. She is solid, dependable , and always goes the extra mile to help out. Thanks to Alisa's incredible expertise and seamless handling of all matters. I will gladly refer anyone looking for property management to HRG! read more

Zero stars! Extremely disappointed with HRG property management 'service', namely from Alyssa Burrditch. Shes so condescending & void of mindfulness and empathy towards how her contemptuous attitude & wreck less words affect others. Rather than working toward a solution, it was as though I was an inconvenience-- I was shamed and dismissed, as she quickly redirected the issue back to me as though I'm the problem. She lacks class and professionalism in her communication. Not sure how HRG can stay in business with her as property mgr. read more

It seems I don't need to add much to what others have already said--but I will: do not use this management company. HomeRiver Group rented our Boise home to delinquent tenants who trashed the property and caused thousands of dollars in damage. Their communication and follow-up were virtually nonexistent. We cut ties with them two years ago, only to now receive a surprise bill for $9,000. I've worked with rental management companies before and know they can be hit or miss, but this has been by far the worst experience I've had. read more

Profoundly dissatisfied! We have used HomeRiver Group for a few years as a landlord. Time after time we tried to take the high road; without fail we ended up in the same place; getting nickeled & dimed at every turn or just not getting what is owed us. Project managers change constantly which means we are repeating ourselves with no real update or change. I rarely ever got my full rent due to their "book keeping". I shutter to think what it was like for my renters but I can only hope it was a little better. They are more then happy to talk with you, but vigorously defends their book keeping but at the end of the day we are left short not them. Huge was of time, lack of organization, not transparent. Use them at our own risk and own expense! You have been warned! read more

We rented through them for 3 1/2 years in Kuna. Never really had any issues and when they did come up they were responsive. We got our deposit back in a timely manner. read more

These guys managed my property in Idaho Falls, well they were caught charging me for fall lawn care 50.00 and not performing the work. Then when confronted I was informed it was for fertilization they could not come up with a contractor, someone in house, or product used. The back yard on this property is inaccessible without permission, just straight lied. You are putting a lot of trust in a property management company, and these guys I might as well rented the property myself. The tenants moved out and my property manager reviewed the property to assess what the tenants should receive back on their deposit, he said 100% return well that's not what they received. Very untrustworthy, when I tried to contact the property manager after tenants moved out - Crickets - no follow up he even left the key box on the doorknob- I still have it a year later. read more

I am on my 2nd lease with this company and let me just say they are absolutely awful to work with. I've had a downed tree in my yard for months, I can never get ahold of my property manager. Everytime I call they say "oh we will contact her and she'll have 24-48 hrs to respond", she never does. They are trying to charge me fees that don't coincide with the lease that I've signed. They even raised my rent but can't even take care of the simplest things. They charge way too much for the rentals and give below the minimum of effort. I called today asking for a better fix for my problems and he literally asked me if I could hang up the phone, then proceeded to just be silent and not answer any of my questions. This company is completely unprofessional. If you can rent from another management company but this one, unless you like unsolved issues and consistent headaches. read more

I am a current resident at one of their properties, moved in about 6 weeks ago. I was never given a mail key and I have been trying to contact them since I moved in, no response. If you call their "local" number it's redirected to a call center of people who can't even help you. I have tried messaging through my tenant portal multiple times and they just say they are trying to get my property manager to reach out to me. This entire company is a joke, DO NOT RENT FROM THEM! Also the day we were supposed to move in, I had to call around for hours to get our code for the lockbox to get into our townhouse, then we find the unit we signed a lease for hadn't even been cleaned from previous tenants. Didn't have access to a livable property until almost 7pm even though we had to pay rent and utilities for the whole day. read more

Monday March 27 at 3:38 my neighbors house caught fire due to their neighbors trailers catching fire and spreading. Not only did the fire take out the fence for their dogs, but it burned the roof, their siding from the front of the garage to the back of the house off, burned up the siding wood, and tresses in the attic. The roof is visibly bowed on the back side and evident smoke damage and fire damage to all vents from the middle of the dining room to the edge of the house where the fire was. Luckily myself and another neighbor were able to get their 9 year old and dogs out of the home safely and fire crews were able to save their house from a total loss unlike the other house could be saved. The issue is no one has come out to inspect or look at damages to report back to the owner (which is YOUR JOB) so the owner can push for the other home owners insurance to cover repairs so the rental is SAFE to live in. The burned tresses, siding and roof are unstable when they endure that amount of heat an fire damage. That's basic common sense knowledge. Photos have been sent, calls were made and tenants hung up on Monday and Tuesday by your staff after tenant tried explaining multiple times the urgency of the situation to have someone come look and get their own information to the owner in California!! There's Holes in the outer walls where birds can get in and nest, causing issues, as well as water damage since we are in Rain season with an abundance of storms rolling through right now and yet, the owner and management feel there's no issue or reason to fix anything. The more water the damaged wood takes on, the more unstable it will become and the quicker it will crumble and cause more issues! Y'all really aren't too smart if you can't comprehend basic common sense of how fire damages wood and weakens it and how adding water makes it even less stable. the roof can give and cave in. The wall can crumble and who knows the extent of damage behind the siding wood that the frame has taken? No one knows cause y'all are too lazy to send anyone out to inspect for safety reasons! You just want your money for a house that's not livable. money isn't everything folks. You need to learn that real quick. How can you say, based on photos of your rental, that it is fully livable and worth the price they're paying? No fence, no siding, unstable roof, smoke damage, holes inviting more damage and hazards, an unusable garage due to smoke damage.... You should ALL be ashamed and a lot more urgent on rectifying this situation that was out of your tenants control. You were called and didnt Care about anything but the burned up AC unit. you didn't care that your tenants had an unsafe house to pay for. You just cared about getting your money. read more

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Nothing but issues with Homeriver from the start. Their Maint staff caused a water leak when repairing a toilet. They bid for repairs, they selected the bidder, then they proceeded to take over 8 months to repair the damage leaving us without the use of our Master Bathroom. We had an issue with the locks on our home not working. We had to use the automatic garage door as our only form of security when we left the home. Legally this has to be fixed in our state within 48 hours, HomeRiver took over 2 weeks for a date to have someone come to fix the locks, then canceled that date due to the maintenance worker calling in sick. We were resigned to fix the issue ourselves for concerns of our safety and never refunded our cost. We complained about a 20 foot sick tree in the back yard inches from our bedroom window, when an arborist finally did get there said it was dead and they could not do anything about it. They then declined to remove the dead tree. The first time our lease was up they contacted us within 2 weeks of the lease end to ask if we were going to extend our lease. We submitted the paperwork within 2 days after getting it signed and everything then even after our lease was documented by both groups they still charged us an extra 500$ for 2 months as a month to month rent. Most recently our lease was up on April 1st we gave them a 30 day notice that we were not intending to continue the lease and the vacate date was accepted. Without anyone calling us to inform us that this was an issue on HomeRivers side; we vacated the home and now they are charging us an EXTRA 15 days saying we needed to give them a 45 day notice. No one from Home river asked us if we intended to stay past our lease, no one from HomeRiver contacted us to tell us we were in violation of 15 days. We could have extend our rental time with them, (this would have been easy to do in our situation); instead they tricked us to get the house early, plus and extra 15 days of rent. read more

Impossible to contact. Posts pictures of units in good condition to trick people into signing a lease, and then actual unit you end up with will be trashed. Only solution offered was a pushed out move-in date 3 weeks from original one read more

Homeriver group isnt great. Not absolutely horrible, but not great. Not very responsive. I moved in during the pandemic and had to drive from Boise to their locked Nampa office and look under a potted plant to get my laundry room and mail keys. But some of the newer maintenance and home inspection people are fantastic, they communicate well and are easy to work with. John B*******e(censored for privacy reasons) for example is very friendly and personable. He clearly explained what he needed to do to make necessary repairs, and he did a great job. read more

We were double charged in September. I was charged late fees for not paying the second rental charge. The second charge was removed, but not the late fees this caused. October we were charged late fees for not paying the late fees. We moved the first week in November and could not get a final amount because the accounting and property manager could not figure out the amount owed for the late fees. After a month I received a $300 refund from our deposit. They did not refund the late fees after saying they would and I have two rental charges for the last 7 days on my charge explanation. This is the 2nd time I was mischarged. The first time took 8 months to correct. We also had our fridge go out. The company did not refer us to maintenance for over two weeks and it was past three weeks before we got it fixed. We lost all our food because of this. I would advise not to rent from this company. Luckily they sent a new lease in August ( even though ours ends in April) so I was able to do a month to month option so I could leave. This was a nightmare. read more

HomeRiver Group - Some of the emails with finance trying to contact the property manager also. - Property Management Near Me - Meridian, Idaho

Too many red flags. It's impossible to talk to a real person if you have questions about the lease. There is added fees for things you really don't need and they wanted me to sign the lease without seeing the property in person when I live five minutes away, that's a big NO! read more

They ask for everything from you, your ssn card, ask you to link you bank account... they just took the 75 dollars application fee and ask for everything. That's ridiculers to send my ssn copy for renting. Me and my wife pay 150 dollars for application. And they said my identity cannot be verified and ask both my wife and my ssn card. read more

We rented from Home River group for a year. We left that place extremely clean and did our best to leave it better than when we got it when we moved in. When we got our security deposit back, they listed that we left everything dusty and said that they had to scrub the floors and baseboards due it being "still pretty dirty" with a variety other comments that didn't match how we left it and the photos taken to prove otherwise. We left that place near spotless and CLEAN. It said that the fridge wasn't clean and needed to be wiped down. See photos... I bleached it twice and took out all drawers and scrubbed them in the sink. have rented from many places over the years and every single time get my full security deposit back. Apparently being a decent tenant and spending days cleaning everything doesn't matter since you won't get much of your deposit back. Do not rent from this company's as they will screw you over on your security deposit and not do a damn thing when your neighbors are partying it up until 4 a.m. Nor will anyone get back to you about maintenance concerns or other issues if any arise. Don't expect them to have the common decency to tell you rent will be increasing... as they will just increase your rent $200 plus with when they issue you a new lease. read more

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UNPROFESSIONAL & HEARTLESS. I have not experienced such a level of UNPROFESSIONALISM in a property management company as HOME RIVER. Home River is comparable to an AUTOMATED Artificial Intelligence (AI) ROBOTIC SERVICE. If you are a renter OR property owner STAY AWAY from HOME RIVER. LESS than 48-hours (31 hours to be exact) PRIOR to my signed contract & move-in date, HOME RIVER informed me that my unit was NO LONGER AVAILABLE and the next move-in they had was the following week. Without a PHONE CALL or a simple "I apologize for any inconvenience, we caused, as you move in from out-of-state, it is NO WONDER they are transitioning OUT of this specific property and a new company is taking over!!! Additionally, I was not able to get into my unit's lockbox and naturally called their 24-hour service number. The following day I was informed to NEVER call their 24-hour service UNLESS my home was on FIRE or FLOODING. NO offense BUT if my home was on FIRE, I would MOST likely call 911!!! Just Saying... Perhaps HOME RIVER should CLARIFY that their 24-hour service is to only be used if your home is on FIRE/FLOODING. Home River Boise has been reported to the Better Business Bureau 26 times with AWFUL reviews where their management continues to DEFEND their unprofessional employees, NOT hearing their clients' legitimate concerns. HOME RIVER CLEAN UP YOUR ACT, TAKE RESPONSIBILITY FOR YOUR MISTAKES, & TREAT PEOPLE WITH COMPASSION. After all, you have a delightful job of matching individuals to where they consider HOME. read more

Took them to small claims and got all my money back! Don't let this scum company keep your money. They keep no records the managers aren't prepared. Take them to court and get your money back! read more

BE CAREFUL. These guys never get back to you about any properties! They are very quick to take a $50 fee. Which BTW 3+x more than all the others we tried to contact to apply for rentals. Be wise and just go to another company. They are not an honest company. read more

Unbelievable service. All automated calling, no person-to-person interaction. We've been inquiring about multiple locations and they won't respond/say they're too busy. Went to view one place today, they gave us a lockbox code and the lockbox was dead. Thankfully we were already in the area or it would have been a complete waste of time. We tried calling and no one would answer, again, multiple times. Ridiculous, and their pricing and deposit is completely extreme. read more

Waiting (4 days as of today) for the snow berm to get removed from my apartment complex entrance. Unable to safely leave the property without assistance. read more

I am an owner of a home that was managed for a year by HomeRiver Group in Boise, Idaho. I was extremely unimpressed with the lack of communication. We had a tenant issue that was not resolved. They promised well screened tenants, quick response a tenant didn't pay rent, etc. They then forgot to winterize the sprinkers and many fees for evictions, repairs, etc. When we parted ways, HomeRiver shut off the electricity on a day that was 12 degrees in Boise without informing us this would happen which put the home at risk to freezing/cracked pipes. I would encourage investors to avoid HomeRiver Group. read more

ABSOLUTE WORST!!! If you even take the time to read the comments like I have, you will know even more than you want to. Sounds like we aren't the only ones to deal with dog crap all over the ground outside with no one to do anything about it, even after complaining and sh*t customer service from the management. RENT SOMEWHERE ELSE!!!! read more

Worst property management group ever. If you ever have a maintenance issues you, prepare to wait for it to be fixed. I had an issue with my sink and I tried to reach out to my property manager to have it fixed due to it almost over flowing. They told me it would be a few days til it got fixed. I can not go a few days without a kitchen sink so my dad ended up fixing it. However if I would've left it and it would've damaged anything (cabinets or flooring) it would've came out of my security deposit because they can't respond in a timely manner. After living there for over a year (and paying rent on time, every time) our hot water heater was not working. I had called and sent emails and it is almost impossible to get ahold of anybody. It took them 6 days before they got someone to fix our water heater.... 6 days of taking showers at my families house. 6 days of trying to do dishes with cold water. PATHETIC. They also charged us for a toilet seat, in the details it stated they had to change it due to it being the wrong size. I had email the property manager informing her that was the toilet seat we were provided upon move in, she stated that the charges were valid and that nothing could be changed. The Nampa property manager Katie Golden and resident coordinator are a joke. When signing the lease keep in my mind that it doesn't matter if the lease rules are broken because "there is nothing they can do about it". Think twice about renting from home river group or at least know you will not get money back from your security deposit instead they'll send you a move out calculation letter asking for more. They'll "use" it no matter how clean you get the place. The lack of communication from home river group is appalling. I will make sure everybody I know avoids home river group. read more

To all renters and property owners, please read the previous reviews, as well as mine and strongly reconsider renting or allowing Home River Group to manage your property. From the beginning to the small claims suit we had to file, it was a nightmare anytime this company was involved. Move in inspection: If you must rent from this company, I encourage you to mark anything and everything possible on the property. Owners, please be aware they will charge you for this "repair". We filed a small claims suit against home river group for their deposit return as many have already complained about. This is in addition to the non refundable "$400". The carpet cleaner is probably in Maui right now drinking a margarita unlike us because we rented from Home River Group. They charged us and the "owners", for several things that simply did not exist. PLEASE READ THE LAW ON SECURITY DEPOSIT RETURNS. They did not itemize our security deposit return. Somehow Trash, light bulbs, and clearing debris from a drain were all wrapped into one. They then lied about it multiple times. TAKE PICTURES AND VIDEO OF EVERYTHING WHEN YOU MOVE OUT. Do not show them what you have, show the representatives at the small claims court. It is easy, can be filed online and costs $69. Even worse, after we proved them wrong, they tried to make us sign a paper saying we will not write a review about them. No thanks. Home River Group, if you write a response telling me "sorry" or "you are constantly trying to improve" I am going to post pictures of the non itemized charges you made, the pictures that prove you were lying, and the contract language you sent me to sign after paying me back every dollar for your lying. Including the money I spent to legally get my money back. Seriously, please respond. Instead of responding, give Kim Coleman a raise. She was professional, patient, and dealt with all of the problems your system and company created. read more

I have had nothing but issues with this company, I can never get a hold of them. I've rented the same house for three years zero issues, never needed anything never late on rent, decided it was time to move onto something bigger with my wife, and started looking around applied for 3 different houses out of home River groups houses, onto other realtor groups, well all three houses called and said they had never heard back from home River group, so they had to deny my applications, at which point I had to be out of current house in one week, for the fear of being homeless, I had to stick with home River group as my realtor group. Found a nice house by then so applied and boom got approved, moved in a week later. Fast forward 45 days now an just last week I was able to get a hold of somebody to remove the lock box off the door of the new house. So I had a lock box on my door for 35 days living here. I had been contacting them bout that issue on top of my portal to pay rent, was linked to my old house an no longer active so had no way of logging in to pay rent. Then got charged a late fee of some sort because of it. To top all of this off I have yet to receive my deposit from the previous address. Knowing I left it in way better shape then when I moved in. Finally got one response after calling an demanding answers. Let them know my issue an boom no response for over 24 hours. Extremely unprofessional company, zero communication, read more

IF I COULD GIVE 0 STARTS I WOULD! NEVER EVER RENT FROM THE HOME RIVER GROUP Yesterday I got a bill from them for the unit I rented with and $1,100 charge AFTER they took my security deposit.... Charged me for: - Carpet cleaning - Carpet Treatment - Replacing the carpet in the ENTIRE unit Here's what's bullshit: - I hired someone in flooring and PAID him to fix any and all damages on the carpet. It was just the normal wear and tear on the carpet (normal wear and tear is NOT my responsibility to pay for but I did anyway) I can also have them vouche for me that the carpet IN NO WAY needed to be replaced! - I was charged for carpet cleaning and carpet treatment... If the carpet was replaced, it should NOT need to be treated and deep cleaned because the carpet would be brand new...! So now I'm thinking they didn't even replace it! AND I pay upfront for carpet cleaning, so why am I paying for it AGAIN?? - they charged me $200 for cleaning! THATS THEIR RESPONSIBILITY! I left that home SPOTLESS and did my due diligence on everything that was my responsibility to take care of... - Whenever I needed maintenance on my property they refused to send me anyone so I had to pay for all the damages from the renters before me out of MY OWN pocket, and when I moved in, the unit was TRASHED! Moldy food in the sink, broken faucets, dirty walls and floors, stained carpet, broken panels on the staircase, etc... I PAID to fix all these issues because they wouldn't send me someone to fix them... NEVER RENT FROM THIS MANAGEMENT GROUP I will definitely be fighting these charges read more

This Management Group made up every excuse to not give us our Deposit back. Allowed one of there employee's David Jones to mistreat my wife and I just because he was over our property. Completely unprofessional and unresponsive. Cursed at us over the phone so when it was time for us to get our deposit back they zeroed it out with false claims. For a company to allow this type of treatment and to steal from renters that were with this house for 3 years is a horrible representation of a company. Stay away from this type of situation by not renting with them. We will no go thru the court system where I am confident we get our money back because we have pictures and videos of our move out. read more

This company is the HARDEST to get in touch with. We've been trying for two weeks to talk to someone and nobody calls or emails back. So frustrating! read more

Horrible property management company. Do not rent from them! Even if you are desperate for a rental. Poor BBB rating. Do your research.

PSA.. HomeRiver Group is the WORST property management place. We had our townhouse in nampa professionally cleaned. Also did a walk through after it was done. Well they said we had animal hair in the carpet and dead flies on the window sill.. also urine all over the toilets. I can't even leave a review on their page so hopes someone will come across this post! ALSO we didn't have any pets for there to be any animal hair! They charged far too much for carpet cleaning on your lease so be aware. They just love to take your money. They are also the worst when it came to communicating. I went through 3 different managers while we had our townhouse. I wonder why people leave that company..I would be embarrassed to say I work for this company. AVOID HOMERIVER read more

Unless you are a person who will be living alone and have no friends, do yourself a favor and find another place to live. Seriously. The problem? Parking. It doesn't sound like a big problem, but trust me. It becomes awful, more than you would think. If there are two people living in the apartment--and there probably will be since these are all two-bedroom units--or If you have any friends who will hang out with you for more than a few hours, they will have to park illegally because there are only a handful of unassigned parking spots. And then they may be towed. Every single renter I've talked to at these apartments has the same problem: Parking. Well, some have other problems with the property management company never responding to requests, and that is certainly an issue that may keep you away as well. But parking problems will screw up your life. Find an apartment without just one assigned spot, and make sure there are dozens of unassigned parking spots so your co-renter or friends won't keep coming up with reasons never to leave the apartment, or never visiting you. The apartments themselves are nice. They are relatively new, and the floor plan is great. But when you are a prisoner in that apartment on the weekend because you dare not move from one of a few precious unassigned parking spots in the lot--you will come to hate it. Find another place, seriously. Do your research ahead of time by asking actual tenants what they think of the place. Check out online reviews (but you'll usually only get complaints like this one), and see if your must-have comforts are there. From now on, I will NEVER rent at a place without super-ample parking. Oh and another thing. That pool? You have to pay $25 for a key to get in. I never had enough money to do that, and consider it a royal ripoff. Just let the tenants have a place to unwind from the stress of not having enough parking, HomeRiver Group. And if you are ever even a day late with a payment? Bam--$50 charge. They are not open to listening to good reasons, or to having a grace period. SO many apartments of this exact same type in Boise and Meridian, with responsive property managers, enough parking, an actual key to the pool, and prompt attention to sidewalk and parking lot ice in the winter. This isn't one. Move on, next. read more

No, no, no and no way would I ever rent from this company. They took my $50.00 credit fee for a place I was applying for, sent me an email an hour later saying the place was already rented (hmmm, you think maybe you should take it off the internet?) and am still waiting for a refund since they never ran my credit. Waiting for a refund after I called and left several messages, emailed several times and was ignored until I finally told them they had a time range in which if I didn't hear back from them I would head down to their office. Amazingly, 5 minutes later I received a response. I guess they don't like confrontation and having to explain face to face why they are an incompetent company. Anyway, good luck with this company...I, for one, would never take my chances with them. read more

so crooked... for two years we have had nothing but negative. this newest experience is them charging us a "missed maintenance appointment fee" for some random appointment we were never told about. so I reached out to them on our tenant site a week ago to find out what it's for and they never responded. so today I got on there for something else and they charged a late fee for this charge in question. then they are charging me for our water bill that we pay through xpressbillpay so I have receipts and proof from my bank statement. again, no reply when I ask about it. so I had to call today and the person who answered couldn't help so she tried getting our agent (I didn't even know we had an agent). no answer for five minutes so I had to leave a message. they are crooks and scam artists. read more

Strung me along for a week after taking my $100 in applications fees and left me hanging to dry a week before my move in date. Janaia was supposed to be helping me find a place and rather screens my calls and doesn't reply to texts. SAVE YOUR TIME AND MONEY. GO ELSEWHERE.!!!!! read more

They're lucky I'm forced to give one star to write a review. These people are the worst. I'm a current renter and we have 3 months til our lease is up and we will never work with these people again. They have never helped us with a single thing. No responses to anything. And we have had bird poop COVERING over front porch area (literally) and not only do they not even care to respond, it's their job to have that cleaned up. That's not even the worst of it. Homeriver group is awful please stay away. I don't know how ANDI even has a job, she doesn't do anything helpful in the slightest. Our experience here since the moment we got our keys has been anything but enjoyable. Don't even get me started on the death trap of a park... but instead of fixing it they added in a dog park. Y'all are the worst, shut down your business read more

NEVER GO WITH HOMERIVER GROUP!!!!! I am dead serious. We moved in not even 2 weeks ago and have had problems ever since. NO ONE returns our calls, emails, or voice messages. We initially were told that out apartment was unlocked, and the keys would be inside. We show up to the apartment and neither was the door unlocked or keys anywhere to be found. This was on a Friday, no one answered their phones. Leaving us to call the maintenance people to express our anger, who in turn could not do anything but direct us to call our property management. I was told that someone would reach out to me or my roommate, but now two weeks down the line and we still have not heard back. We had to call our own locksmith to get OUR OWN apartment unlocked, and now the property management is still not giving us a refund for that. My final concern is over rent. They had us pay June's rent and now are asking for it again through the tenant portal. And of course, when calling to get some answers, NO ONE seems to be able to answer the phone. I have called our property managers; Amy and Brianna, yet seem to get no response. You would think they are caring for and would help the needs of their tenants, but nooo. We are left with countless phone calls trying to get ahold of someone. When they seem to reply on their own time. I am insanely frustrated and wish I had never gone with to property where Home River Group was in charge... read more

Thank you Home River ! we lived in house for ten in Half years pine ave went through Three different property managements . we left house cleaner then when we moved in Home river went off our move in check list and did not try to charge us for previous tenants damage that was there when we moved in and we received almost all our deposit back ! Thank you for your professionalism and honoring our move in lease ! Brian read more

Worthless at teats on a bore! I live next to a home they manage, the people in the home are the most ignorant, disrespectful, horrible people imaginable. They have HUGE parties, they play music SO LOUD it shakes the houses around it, and this can go on for twelve or more hours a day. I have contacted HRG, they have never responded to any of my complaints. I have asked for calls back, not a word. This is one of the quietest neighborhoods I have ever lived in, these people have ruined it for everyone around them, but again, HRG does not care, not as long as they get their money! I would never, ever have them manage my property, I will be plastering this all over social media warning all my peeps to pass the word, AVOID HRG like the freaking plague! read more

We applied for a house yesterday or the day before. We have called the office and sent emails and have heard nothing back. Disappointing