Have been using Astoria for 12+ years. Property managers have been great to deal with. They stay on…read moretop of things. If they don't know something, they look into it. I've heard lots of horror stories with property managers and glad we deal with Astoria.

Was accused of making noise I never made. The Cochrane Astoria branch accused me of that because of…read morewhat the one neighbour said and from the agent not doing their homework. Turns out it was another neighbour that was making the racket because of a party the complainants were having on the weekend. So thanks for trying to get me potentially evicted and stirring up drama Astoria. Not professional at all!

Please review, my review...if Yelp is not going to recommend my review then I rescind it. If Yelp…read moreis going to suppress negative reviews, then Yelp is totally useless.

I'm glad to finally open up and let everyone know how horrible this company is. When we moved in to…read moreour rental in Penhold. The previous tenants left it dirty and disgusting with many issues wrong with it. The owners of the house were very cheap and did not want to fix the issues at hand, so it was slowly done over time. Myself and my husband started getting sick from the house and we couldn't find out why....turns out there was black mold! We knew it wasn't safe to live there and had to break our lease due to health concerns. They ended up renting it out before we left so we didn't pay the cost to break the lease, however, they charged us $700 for cleaning. This was absolute nonsense as we left the house sparkling clean, they just wanted to be picky with dust on lampshades...absolute nonsense! The lady doing the inspection was absolutely rude as well. Everything was complete and utter lies written on the inspection report, it was just so they could steal money from us. By the way, we came back to the house to get my other vehicle and never once throughout the night did a cleaner come before the next person moved in. They are liars, scammers, and they have now put a second tenant at risk health wise with the black mold in the house. I have notified AHS about the health hazard that that house is. Do yourself a favor and go with another property rental group...these guys are SCAM ARTISTS, LIARS AND THIEVES!

Not all the property managers at keystone are poor managers. Most of them are very good at their…read morejobs. Great communication skills. The manager that looks after our building is very un proffesional. Never returns calls or emails. Zero personality. Our intercom system has been down for over a month now and no resolution in sight. Elevator is constantly broken , again no response from our so called property manager. Al Turgeon

It's been over a month since I moved into this building and I still haven't been given a buzzer…read morenumber. That means I can't let in guests, deliveries, or even service people unless I physically go downstairs every single time--super inconvenient and honestly unacceptable for a building that claims to be professionally managed. I've followed up multiple times and all I get are vague promises or radio silence. This should've been something set up before move-in or, at the very least, within the first few days--not weeks later with no resolution in sight. If you're considering using this property management, be aware that communication and basic tenant support are seriously lacking. The move-in process was frustrating enough, but not having working access for over a month? That's just poor management.

Scammers and slumlords. They will lease for a year. Increase the rent far beyond what the dump is…read moreworth. Then they sell, where new owners will evict you along with the entire building. Renovate and double the rent again. AVOID these predators. When I moved in there was mould from a flood in the apartment above. The flood happened when I was not even living there yet. Then the scumbag building manager wanted me to use my insurance to pay for the damages.. AGAIN AVOID!

I've been at the timbers for about 2 years. The onsite manager is completely useless. On multiple…read moreoccasions has argued with you just because he thinks the apartment building from the 70s is his baby. The only thing that will be maintained is his precious pansy garden. I was promised a parking lot when I moved in by a first time property salesman, Audrey, and of course I did not get the parking spot. I had to call several times to get my carpet cleaned AFTER I moved in. It took over a month for them to schedule someone to clean it. In the winter, during -25 to -30 temperatures, my apartment has been at 18 degrees - you tell me if you could work and be 'comfortable' at 18 degrees inside. I've had 2 people come and tell me that's a normal temperature and that "things will be ok". GlenF is completely useless and in order for any maintenance to be completed you have to keep calling and bothering him/the company in order for anything to be done. 1 star rating iS WAY too high.

worst company ever! imagine you get home and some people are inside your apartment. you have…read moreprivate stuff out that is only for one's eyes to see and ones partner. This would immediately break the lease, but no! they ignore me about this and when I take them to court they deny that this ever happened. how DARE YOU! you stinky management! I hope your company falls into bankruptcy from being crooks. stay away! they will try to take your deposit and will never help you with anything. ive never hated a company or people this much. scammers!

If you want a company who has no care for children's safety..YOU FOUND IT!!…read more They will not respond to concerns and unfortunately multiple children have been hurt due to the mounds of pebbles/rocka that litter the complex. I have sent multiple emails and they will not respond.

Renting with Power Properties was not too bad. When the…read morewashing machine broke they took months to find a resolution and didn't offer anything to mitigate the damage. Getting my full security deposit back has been really a nightmare. Power Properties came up with a bunch of made up charges not to return the full amount of the security deposit. You'd be better off renting directly from the owner.

Its 8 months that I rented a place, and from day one it was documented that the kitchen cabinets…read moreand walls required painting. These issues were noted in the property manager's report with photos, and I followed up multiple times by email. Despite this, the repairs were not completed for months. Very poor responsiveness and accountability from a professional property management company.