Reading some of these past reviews, I tend to disagree with the comments stated concerning service received from Simco Management. I had the pleasure of dealing with Iman Ghounash, Manager, this past week, re a problem that occurred with my April condo fees. Iman was very understanding, professional, congenial as well as helpful and in my estimation, she deserves credit for the way she handled the matter. Simco is a relatively new management company as of March 2026 that oversees Legacy Gate residents and can honestly state, they are doing an excellent job. Thank you Iman and sincerely appreciate you taking the time to call me personally in order to rectify this situation. With fondest regards Cindy M read more

I would rate a zero if I could. And very clearly most others agree. After owning multiple properties with multiple management companies in Calgary, I can easily say this is the worst. I will be strongly recommending to the board that we change managers - absolutely dismal service, zero responsiveness, high fees just to be ignored, and problems that go unfixed for years at a time. I am not a tenant, I am an owner of a unit in a building they "manage" and that still doesn't get any response. Pick ANY OTHER MANAGEMENT COMPANY. SIMCO IS THE WORST. read more

worst company ever! imagine you get home and some people are inside your apartment. you have private stuff out that is only for one's eyes to see and ones partner. This would immediately break the lease, but no! they ignore me about this and when I take them to court they deny that this ever happened. how DARE YOU! you stinky management! I hope your company falls into bankruptcy from being crooks. stay away! they will try to take your deposit and will never help you with anything. ive never hated a company or people this much. scammers! read more

If you want a company who has no care for children's safety..YOU FOUND IT!! They will not respond to concerns and unfortunately multiple children have been hurt due to the mounds of pebbles/rocka that litter the complex. I have sent multiple emails and they will not respond. read more

Absolutely terrible customer service. I have been trying to speak to the property manager (Carl Joliffe) of my condominium building for over four months now and have been utterly unable to reach him. I have sent him numerous emails, phoned and left voicemails, called the company office directly and spoke with his supervisor (Jasmine) and still no response. Apparently this property manager is the only employee of this company that I can speak to about my issue, but I'm not entirely sure he even actually exists. My landlords have also been steadfastly ignored. All I wanted was to speak to him about the completely unreasonable $300 fine he's trying to slap me with because I disposed of dog waste in apparently the wrong garbage can while my dad was in the hospital. read more

Take note of the 28 reviews, 1- 5 star, and 27 (now 28) 1 star reviews. The one good review was clearly written by a friend or family member of Simco! This individual suggests that all of the 1 star reviews were written by those not understanding their condo bylaws! Very poor justification for their complete inadequacies. Between Simco and our Board, I have had more than enough and sold my condo! My experience with Simco is that they are completely unprofessional, unresponsive, and play favorites following the lead of the Board. None of this has anything to do with mis-understanding bylaws. When sourcing a new home, my #1 criteria was that it was not managed by Simco! read more

They aren't good at responding to tenants/owners. They like to say they are looking at it, and then ignoring it. Generally you need to contact them again in a month or so to start all over again. Really like to pass the buck and not take on the responsibilities of items they should. read more

They took over our management in March. They got in touch with me by email saying I was in arrears i subsequently called them 3 times and did not get a call back The arrears notices kept coming I then sent a VOID cheque. No response from them except to keep sending arrears notices this company is unprofessional and inept I am still waiting for a response Janet Moore janetmoore@shaw.ca read more

Lights have been out in Elevator # 1, Bldg 4250. First response was, "the service company forgot to turn them on, and were on their way, that was a week ago. Maybe time to revisit. Who ever M S. is should be investigated. read more

If you want to get a hold of Jasmine or anyone at Simco during stampede week, you will be completely out of luck. They are all in the office , but no one will take calls or call you back. Most frustrating, unprofessional business I have personally ever dealt with. Then, finally when you do get ahold of them, they lie and say they've not checked messages all week. Doesn't make sense and full of excuses. Terrible and unprofessional to say the least! Not impressed!! read more

Karen Laporta at Simco Management has done an excellent job of supporting myself and my Customer with a Condo within The Morgan that Karen Manages. Karen was responsive and did a great job of communicating to the Public and very supportive of everything we needed. Kent Richardson. Re/Max House of Real Estate read more

worst ever. Charge almost $600.00 condo fee for a 600 square foot one bedroom condo. A bigger 2 bedroom is the same price. First months they took over raised condo fees $100.00 and $15,000 assessment fee all during covid and 3 months after the board hired them.Complete rip off. Heartless . 0 stars if it was an option. read more

Is there a zero star ?? This company doesn't deserve a star. Simco has been our management company for about 18 month. Our experience is that they are the worst property management company out there. We experienced a total lack of communication, no follow up regarding any inquiries, unfair decision making, ignorance during any/all correspondence. They are impossible to deal with and any suggestions are quickly dismissed. There are emails sent out that threaten to charge residents if items are not dealt with. We were stung with a hefty assessment that was based on a quote, by an engineering firm ???? We pay our fees and assessments on time, and we get treated like this! Not happy with this company at all! read more

Trying to register as a new tenant in a building, have tried to get in touch four times. Called and left a message, called and spoke with the person when they never phoned back (they told me to email them which I did), and emailed them again when they never responded. We're moving in without working buzzers or any of our info registered because SIMCO refuses to return my phone calls or emails and it is literally my first time ever dealing with them. read more

I thought this site was an opportunity to solve problems not invalidate or belittle them. I told Simco I would complain and when I did a contradictory review (from a Simco employer, I believe) followed mine that rebutted my 3 points and obliterated my 1 star rating with a 5 star rating. Is this site to be used to crush client criticism? read more

I have lived here for almost a year. And l hate it . can't get anything done. The owner before me put in for new windows a few times and my agent said they were looking in to it and should have new windows by the time l move in. Ya right. I moved in and it was so cold in the master bedroom. All winter and l put window sealer l try everything and for two months my gas was 360 dollar just trying to stay warm. My son and l called and call. so they send a guy who said the window were 20 years old and should be replaced. But when they called ,mary Ann said the window were fine . Then my son found the paper from the inspection l had check the house. Send them to Maryann and to more emails and still nothing. If and when l find an other house l will be out of here. don't waste your money. I was talking to a guy who hooked some lights up for me we got talking. he lived here a few years ago and he said it hasn't changed. They don't like to let go of that money. I have talk to a few people that moved in here before me and they are not happy either. moving after their 2 years is up. Bank say they have to wait that long. Oh and you have to ask if you want to do thing outside the house. And all the windows and doors have to be the same. l have to put in a new furnace And new washer and dryer washer was full of mold , and now a new frig. This place l call the money pit. read more

Lousy company. We have had to deal with this company for the last better part of the decade. The water mains have burst due to age and previous management and owners doing nothing to maintain them. Though we did agree to pay for special assessment fee, the management's lawyers told us there was no other way, but if we waited for the owners we could have continued having these problems for years to neglect their responsibilities. Whenever I have called management, they tend to not care that it is better to call or email and keep the conversation brief because I am unable to speak long over the phone due to my job demanding I keep conversations brief. Every time I call, unless I leave messages declaring my name and unit number with my stating what community I live in, I generally don't get callbacks. The manager I have talked to tends to leave messages back that I should not be so lazy to call after hours. He does not respect my time I'm available. Over the last several years, the roofs are old. We agreed to pay a special assessment to get them repaired. The roofing company they hired were very rough and managed to reportedly damage every unit in my immediate area, the fan in my bathroom was destroyed by them. Yes they fixed it, but I told both the contractor and the management they needed to find new contractors because I felt they were careless about handling my property. Both refused to listen and the contractors returned regardless until the job was completed. I also currently have cable lines that have been knocked off the roof for months. Many tenants have complained but so far in months the management has done apparently nothing. Every time a snowstorm hits, this company will do little to nothing about it, yet our fees have doubled since I moved on to the property over a decade ago due to all their special assessment fees. The last one I got up and the lot was covered in snow. The company knew the evening before this was happening and did nothing about it. Most of the lot getting cleaned was from myself and other residents spending the time cleaning it up ourselves. For 3 days after I still literally had to dig to get in or out of my parking spot. I have called before and this is a typical response that that company demands that I learn my place and wait my turn. It's now 3 weeks and I still find my parking spot is surrounded by ice and snow. More was done after the residents who pay for the work done have done it themselves. I left an admittedly angry complaint. No way did I say anything aside from my disgust that this company has repeatedly taken their time to do anything, and a reminder that unless improvement to the service does not continue, we collectively can remove this management company as we have with others. I received an email from a receptionist claiming to work for a law firm demanding I refrain from what she called "threatening" language. Her name is also mentioned on other Simco review pages as being a customer happy with Simco's services. So what is she? A legal secretary? A customer? At this point I will not bother complaining to them any longer but contact the board about finding a new management company that makes people who pay them to do their job a higher priority. I really am frustrated overall with this company. read more

Worst Experience with a Management Company Ever I am a home owner in a complex recently taken over by Simco. Though the receptionist at the location I contacted is very nice our property manager is the most condescending "No" man I have ever dealt with. He completely lacks any kind of human compassion and seems only able to regurgitate strata policy without any ability or desire to help you reach a solution. I have spoken with several other tenants/owners who have had a very similar experience and are very unimpressed with the managements style and attitude. Do not use this company if you do not want your owners and tenants to be very unhappy with your choice!! read more

If I could rate this company a zero, I would. Terrible property managers working here. For my condo alone, we have gone through 5 managers in the last 5 years. Nobody knows what they are doing. read more

When asked for a service request nobody responds on the service web site and even when they do it takes 3 months to get the repair done. The professional service people seem to be lacking for the company. Very unprofessional read more

The worst experience ever!!! Zero contact between Simco and any of the owners. They announce AGM meetings then change the day last minute and dont tell anyone. We showed up to AGM's and no one was there more than just a handful of times. We are constantly trying to get a hold of the people managig our complex but no one will reply. We have railings that have rusted to the point where they arent even attatched to the ground anymore and cant get anyone to respond to us about fixing that. We got a notice saying we will have a special assessment of 7 millions dollars but they never told us what it was for. We haven't seen any reports from engineers or meeting minutes. Oh and if we want to see the minutes from the AGM's we keep missing we have to pay $20 just to view them. We had a small special assesment 5 years ago and only now are there people in the complex fixing the issue. These guys keep ducking a diving through the bylaws and agreements to do as little as possible and still collect our money. Do yourselves a huge huge favor and dont hire these guys. Just look at the most of the other reviews and you will see truly what kind of company they are. read more

I am not sure why our condo board decided to switch to SIMCO management. After a year and a half, with 250+ units, the incompetence in SIMCO is affecting not just the common areas of the complex, but the way of life for residents and even some board members regret bringing SIMCO on as now the board has to do actual work that SIMCO should be doing. We have gone through four changes in property managers; all of them more inexperienced, un-professional and un-skilled at the tasks they are required to complete. SIMCO loves to issue invoices to residents, where no service is provided or even if you call the emergency line to report an emergency situation. The main rule is to keep quiet and live with their incompetence or you will have a pile of invoices to deal with. When you question the property manager and ask about what or how they decided to send the invoice, there is no answer, it has been two months. Their manager Vicky is equally incompetent and tries to belittle you. Are the owners or business managers at SIMCO even looking at the performance of their staff or are they equally corrupt. If you are a condo board, please stay away from this company! I was forced to give a one star, they dont even deserve a half star. read more

Non-existent customer service when dealing with property managers and management - but front desk and after-hours emergency line receptionists are nice and the only justification for the one star. There have been multiple property managers for my residence over the past few years and the only competent one we had left unexpectedly. Otherwise, they have been unexperienced, awful to deal with and consistently on the defensive. Its disappointing to see the business arguing with people who leave negative reviews for them. There are plenty of property management companies out there now that can offer better service and care for the customer. read more

Very painful to deal with. Been trying to gather condo related documents for the sale of a property and let's just say a 6 year old could do a better job. Brutal! read more

Very poor telephone skills from manager of Copperwood 3 Very rude letter in building instructing me how to behave around contractors. No talking. read more

Worst condo management company ever. I have to deal with Barbara Tomes and she is lazy at responding to emails and is completely rude to people. They need to do something about her lack of customer service skills. I have been with this condo company for a year and wow it's been the worst year ever. Avoid buying condos where they are managing them. read more

Worst management, all they care about is money ...money was deducted from my account countless times without my authorization

Completely unprofessional i dont think a single person at SIMCO knows what they are doing..... I call and call and call leave msgs and after msg after msg.... for a full 5day business week and never get a return phone call nothing!!. EVERYTIME I need to speak to someone I just go there personally because I'm tired of waiting a week for a question, concern, problem or emergency issue that needs fixing, solved or answered. I would not be surprised if this place goes out of business for the lack of clients willing to have them manage peoples companies. I suggest ANYONE who has SIMCO MANAGMENT attached to any property or business to run the other way and avoid at all costs. read more

Unprofessional to the point of breaking provincial laws. Disorganized and cannot keep track of things like cheques and correspondence. VERY slow to rectify problems and poor communication with owners. If you are on a condo board do not even consider this company - has been nothing but headaches from day one. read more

Absolutely terrible management company, called them to try to solve several issues we were having and didn't get a call back for over 4 weeks and that was even after trying to call back more than 8 times. Stay away from this company they are Absolutely terrible to deal with! read more

Our 250+ unit complex has been under Simco' s care for almost two years now. Making the switch from a neglectful and inexperienced property management company (Foundation Property Management) to a full service management company was the best move for our corporation and our collective investment. In the first few months of the switch, Luke from Simco has been able to collect thousands of dollars in arrears, successfully collect thousands of dollars in insurance charge backs to owners and save tens of thousands of dollars in securing the best insurance rates for our corporation. Luke is very responsive to the board of directors and issues around the property. He is on top of all our contractors to ensure they are doing the jobs we are paying for and is great an getting the best rates possible. Our property hasn't looked better. All this has freed up resources to ensure we did not have any condo fee increases foreseeable along with the ability to install a complex wide FOB and camera system to help tackle the illegal garbage dumping and crime on our complex. As a previous reviewer has pointed out, the negative comments seem to be coming from those owners who have trouble understanding the bylaws and their legal obligation to abide as well as the condo board's legal obligation to uphold. For example, to give a 1 star review because you can't find parking? The parking is restricted by the Condo Act and Bylaws and has nothing to do with Simco. Having all complaints and suggestions submitted in email/writing is also an Alberta Condo Act regulation. These people should be grateful of having a management company that is fully aware of the Condo Act and bylaws as it is the only thing that protects you as an owner. It's amazing people make the largest investment in their lives without understanding their legal obligations or simple condo bylaw rules. They are there to protect your investment. Without, you would see a deterioration of your investment, then you would be complaining about that! Luke from Simco is great property manager. I would highly recommend Luke and Simco to those condo corporations looking to help you protect your investment. read more

This company is absolutely terrible. Dealing with Barbara Tomes is like dealing with a child. She's completely unreasonable and is so rude to talk to. I've lived in the same condo for two years and every single time something happens dealing with her is a nightmare. Save yourself a headache and stay away from this company. read more

It was the worst experience I ever had with any services. The are so disorganized and at the end, do not want to return back your maintenance deposit. I had several manager throughout the year I was abroad and they lost document, the last manager, Jeff Olafson even said that the sink was clogged since when I left, a year ago, all because when he did the walk through with the tenant he didn't notice the problem, same with the bath tub, and the broken beds... oh also the house was a mess and he guaranteed he even helped the tenant to clean the house... what a mess. Toke me almost a month and several phone calls to get my money back and all the problem fixed. Please don't never use them, its guarantee a huge headache. read more

At first the staff at Simco sounded wonderful. Our landlord owned the unit and Simco owned the building. The landlord came off like a snake when we found COCKROACHES in our apartment after living there for a month. Staff from Simco showed up immediatly after I called to alert them of the problem, helped our landlord arrange for pest control to come in (and I even noticed the light that had been out in the elavator since we moved in was fixed immediatly following that vistit) I thought "great! all of this will be taken care of". We were informed this was a building issue Simco was aware of and working diligently to fix. then - nothing. The cockraoches continued to multiply, and the phone calls I placed stopped getting returned. The pest control guy would call ME to let him in to the building to perform his maintenance because Simco never aranged for a staff member to be there to let him in for the "shared spaces" in the building. They refused to come unlock what used to be laundry/garbage rooms on each floor (now half of them are just locked so the building only has to pay for a washer and dryer on every second floor) even though many of the apartments infested with roaches happened to be next to these garbage shute rooms. Eventually I called the City health inspector but even they couldn't do anything because cockroaches are not considered a health issue (just the feces and bacteria they HAPPEN to track in to your home on their disgusting bodies IS) After 6 months of nothing improving I start hearing a drip coming from the apartment above us right above our tub. I informed Simco immediatly, the next day they had a plumber out, informed me they oculd not find a leak anywhere and to call the onsite manager they had recenlty hired the very second I heard it happening again. The next week at the exact same night and time I heard the drip and placed the call. It was late in the evening so the onsite manager said they would have to wait until the next day to check out the issue with a plumber. Same story, plumber comes in Simco calls me and says at this point I am making it up and hearing a ghost noise, call if theres any sign of water. The access pannel they used to get up there is now hanging on by 1 nail, I can see in to the hole, and all I can think of is that there are roaches up there! Finally, the third week same time same hour the water starts dripping again, this time it comes IN to my tub from the ceiling dragging all the disgusting stuff up there in with it. I make the call, they bring in a different plumber the following day and low and behold the problem is so bad there was a leak for weeks (maybe longer!) and this second plumber finds enough mold the City tells us they want us out of our apartment in 10 days so they can remediate. Thank god this counted as our landlord breaking the lease, we got out of there in double time, but the landlord refused to do a walk through and return our DD until after the remediation. Again, I am on the phone with Simco and every single time I called they refused to give me any informaiton on when the apartment would be done even though they knew about everything I had been through, that my landlord was a snake, and that I needed to get back in to recieve my money back. My landlord was refusing to answer my calls, Simco was dodging me, they are all terrible - AVOID AT ALL COSTS. read more

I wasn't aware that a condo management company could make your life miserable until SIMCO management took over at my Condo building. Since then they have cost me a lot of money and headache. They hired a locksmith to get into my unit and broke the lock then told me it was my responsibility to fix it. There was a special assessment on the condo and they sent all correspondences to another address, not once communicating at the site address, phone number, or email address. Then hired a lawyer and charged us for all fees and interest on top of the special assessment. Don't bother asking them anything ever as they will not respond to you. Unless they can take money from you they aren't interested in your concerns. read more

This condo management are absolutely terrible. They never reply to any emails and do whatever they want. They literally did work on my yard, messed it up and when I asked he said it's not your property. I was talking Neil Fawcett. I wish I knew this before buying my condo. read more

Not Good Simco is not organized at all and seems to be incompetent. Upon a simple request for a payment receipt re( service charges) No response after three requests --just gave up. When one pays for a service (no matter what for) one receives a RECEIPT it is standard practise. Bed side manors (for lack of better words) does not exist. read more

Can not be leave the comments against Simco Management Calgary, It is very hard to please everyone in a multi family complex and in most cases it is only the people that the rules don't swing their way that voice their dis approval. As an owner of two condo properties I see and hear people complain in our meetings because their problem is not number one on the agenda. The counsel and property managers must respect what is best for all property owners and not the minority's. If it was a condo board that posted a disappointment or complaint I would take it seriously until then I will continue to support Simco Managment Calgary. read more

Not responsive to complaints. Management ignores complaints on their inexperienced property managers who don't respect their clients. Two property managers assigned to our condo were both arrogant. read more

The THIS ARE POSTS THAT I COPIED AND PASTED FROM OTHER REVIEWS THAT IS SITTING IN THE NOT RECOMMEDED SECTION. "I own in a complex managed by simco and have been kept out of my home for over a year. There was a leak in the roof that was reported to them 18 months ago that took them 4 months to send someone out to fix the leak. In the time it took them to have it repaired the drywall in my home was so saturated that the curtain rods fell off the wall. In November of 2014 my home was deemed unlivable due to black mold. The water also caused major structural damage. It took them till may of 2015 to start any work and as of now December 2015 my home is still torn apart and there is no sign of them repairing the damage any time soon. There were times that my phone calls and emails have gone completely unanswered sometimes for up to 4 months. Most unprofessional and inept managers I have ever had to deal with. The manager of our complex has zero concern for other people's well being and also has no knowledge of the building maintenance. At our AGM our manager didn't know what "the pink fuzzy stuff in the walls" was (insulation) how someone like this is able to look after the concerns and the Financials of a large collective fund completely defies me." "My storage locker was broken into twice in five weeks. On the second occasion, my locker wasn't just broken into, the door was ripped off its hinges as the thieves couldn't cut the lock. It took Simco Management 10 days, perhaps up to 17 days, to notify me. That includes two emails I sent to Simco asking about the situation. I know that my belongings are my responsibility but Simco refuses to apologize for taking so long to contact me and it will not accept any responsibility for the second break in. If the thieves couldn't cut my lock then surely I've done all I can do. Simco surely didn't do enough to secure the storage room. The managers response, "Well, it was Christmas' adding Simco went 'above and beyond' its call of duty. My belongings were strewn around the storage room and picked through for days. On top of that, SImco is trying to silence me by telling me I can't tell my story to other owners or add them on my correspondence to Simco about this matter or any other. Where is the accountability on Simco's behalf? Shameful, absolutely shameful. Avoid this company at all costs. But if you have to deal with Simco be forewarned. If you have a problem, you might find yourself isolated." "SIMCO MANAGEMENT is Absolutely THE WORST company I have ever dealt with. THEY ARE HORRIBLE. Super unprofessional rude people. When we think that its going to get better as their people come and go, well they seem to keep hiring the same type of rude, unprofessional, and unreasonable people. It's like living under a Fascist Regime. Sometimes they choose to completely ignore our requests, and the times they do reply they are so rude and say NO to any request you might make. I hope they get treated in the same way that they treat people. Just absolutely misarable people." read more