I would like to leave less than one star but it's not an option..... If you have a property to rent and are looking for a property management company, THIS SHOULD NOT BE YOUR CHOICE, STAY AS FAR AWAY FROM THEM AS POSSIBLE!!!!! read more

Broken glass, car parts and other garbage all over our backyard that they didn't bother removing Sucker stuck to cupboard shelf They charged us 150$ for missing screens that weren't there when we moved in and it probably cost them 5$ for parts and it took the maintenance guy literally 5-10 minutes Downstairs tenants are lazy and don't turn off the water in the winter and on in the summer which could lead to burst pipes Downstairs tenants cutting keys for people that do not live in unit Illegal basement suite Dirty power running throughout the house Management is a joke and doesn't deal with issues Management allowing downstairs tenants to force open side gate allowing theives to enter yard and steal bicycles Floors were in horrible shape when we moved in Horrible patch jobs Laundry room is on the verge of falling apart Items left behind from last tenants that drummer did not bother to clean up They did an inspection a few months ago then wanted another one this past week even though we take good care of the premises Downstairs tenants damaging drummer property, drummer was notified and did nothing to resolve the issue Downstairs tenants leaving back gate wide open allowing theives to enter Downstairs tenants leaving door unlocked so theives can enter premises Downstairs tenants hoarding items in the backyard making mowing difficult Downstairs tenants stealing items from back yard. A year later and these unprofessional clowns are still calling me. read more

Not a big review writer here but something does need to be said about Drummer and their lack of response, professionalism, and any redeeming qualities one looks for in a property management company. I can handle a bad experience or two but not a group that routinely sets themselves apart in terms of sheer and utter failure to get anything right. Whether it be repairs, following through on agreement, or billing, you can count on these people to get it wrong every time AND follow it up with a good dose of indifference to anything relating to their client's needs (from a renters perspective). Clearly a team that relies utterly on a strong Calgary economy to keep vacancies low and renters in their places. Definitely looking elsewhere. read more

The only thing "good" about this company is that i dont have to deal with them again. Lied to me about the power in the detached garage being seperate and let me pay someone elses bill for almost 8 months. Maitnence was nonexistent , they would flat out refuse to fix things for me.When i finally left they charged me for cleaning and disposal of stuff even though they haven't done a thing. I went back to see , they did none of what i was billed for. And thats just a small picture of what i dealt with!! Stay away frome these theives!!! read more

My husband and I rented a property run by Drummer. When we viewed the property, I noted many deficiencies, incl. ant infestation, dirty windows and casings, filthy stove and oven, non-working dishwasher, filthy laundry room among other noted problems. We were told that these issues would be fixed before we moved in. They were not. I was under the impression that the representative doing the walk through with us was noting this down. Unfortunately, he did not and when it came time to move out, the move-out representative (different person) denied my original complaints existed and proceeded to withhold half of our damage deposit. Lesson learned, ALWAYS print your own checklist and have the company sign your version as well as theirs. My conclusion: Move-In rep. will say anything to get you to sign the lease, move-out rep. will say anything to keep your money. read more

Worst property management ever!!!! Do not rent from them. You will never get your place fixed. It will take a long time and a lot of hassle. I paid out of my pocket to get my door fixed and they refused to reimburse me. read more

Help I've been robbed! They moved me into a dirty house and then took all my DD and even charged me $300 on top of it for not leaving the house in pristine conditions after paying almost $100 000 in rent reliably every month! These guys only care about the client ( their landlord ). Very greedy & dishonest company! read more

We rented a property managed by Drummer which was quite filthy when we moved in. There were cigarettes all over the patio and just general grime which we had to clean. Our requests for repair to a faulty automatic blind were ignored for 3 months, and we had to get in touch with the condo owner in order for Drummer to act. Further, we were "accidentally" billed for dryer vent repairs that were not our responsibility to pay. Drummer did refund us the money after we inquired about it, but many tenants would not have caught these "accidental" added charges. read more

This company is nothing but a bunch of crooks and slumlords. As the other two reviews state, you will never have anything fixed on your property. They will cheat you out of your damage deposit. When we moved in to the upper portion of a house, there was a nice older couple living in the basement. (Which I should mention, is an illegal suite) We paid 60% of utilities which came to about $50-$80/mo. It was fair. Shortly after we moved in a family of four moved in downstairs and our utilities went up to $400/mo. This company lied to the tenants downstairs and said we did not have a dog, which we do, and the tenants are terribly afraid of dogs. This resulted in a very uncomfortable and later, hostile living arrangement. When we lived there the rent was 1150/mo, and was put up to $1200/mo before we left. The woman that did the walk-through when we moved out said that they would be charging the new tenants $1500/mo for the run down place. One of the lower tenants threatened me and said they would kill me, I reported it to the police and Drummer Realty, and they did nothing. I called to report the lower tenants on numerous occasions, for playing loud music, for filling the house with smoke (Due to setting a tea towel on fire by leaving in on the stove with burner turned on, this happened several times.) For not ONCE taking out the garbage or recycling (which is a shared responsibility) For parking in front of our garage and causing loss of wages because we couldn't leave for work, for never cleaning the lint tray in the shared dryer (Also a fire hazard) for throwing garbage in the backyard, and also our neighbour had complained because the tenants were throwing milk jugs at her dogs in her yard. Whenever I called to complain Drummer would call the downstairs tenants to ask them about these issues, and the tenants would say "Well their dog is barking all the time." So Drummer would call us back telling us to keep the dog under control. The dog only barked because they teased him through our back entrance, and they also were coming and going at all hours of the night. Drummer tried to charge us for a month after we moved out, somehow not realizing we were no longer residing at one of their properties. They also tried to overcharge us several times for utilities. I could go on forever, but the bottom line is, Drummer is very unprofessional and unreasonable to deal with. We had been looking for a new place to live but due to the floods it was difficult with so many people displaced. We are happy and lucky to be out of there, and just wanted to warn others about this terrible company. Renters beware. read more

horrible rental company. Highly unprofessional. The properties are dumps in disrepair. They never fix anything ,unless you complain, then they do it as cheaply as possible. rude staff and a incompetent owner. All they want is your money. Stay away!! read more

My sister rented from them for 3 years paying $1,000.00 per month. When she moved out they charged her for 1 light bulb $10.00, 1 furnace filter $8.00, slow draining tub $150.00, clean carpet even though the carpets were very clean, $130.00. My sister was an excellent tenant. After she moved out they dropped the rent to $850.00. It's still for rent. Why didn't they drop the rent before she moved out? Maybe she would have stayed. read more

Possibly the worst experience I have encountered with a real estate company. I hired them to rent out my condo over three years ago. The original lady that I signed with was good and on top of things. She did a good job, however was gone from the company shortly after she rented my unit. I never heard from the company after that. Recently I found out my unit was vacant! It is in a prime location and a great spot. I was puzzled! They also never contacted me to let me know, because they do not have good customer service. It turns out the former tenant left a mess and they never cleaned it. They charged for it as they liklely do in all cases, but do nothing to maintain the property. Do not give them the chance to manage your properrty or you too could be faced with damages and financial loss. All they will say if you don't like it is that you can terminate your services with them. They are not accountable, they do not honor your contract and will also let tenants take window coverings and not even notice. The walk through on a move out is not well done and lots gets missed. Watch out, as they will nickle and dime you to death and then wash their hands of any responsibility., As a renter I wouldn't trust them. Do not use their rental services, as I imagine when you vacate that they will attempt to get every penny they can from your deposit. I do not reccomend this company. Stay far away! read more