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    Homer Benedict DDS

    5.0 (1 review)

    Services - Homer Benedict DDS

    Orthodontics

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    13 years ago

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    Fleming Orthodontics - New office view

    Fleming Orthodontics

    4.6(33 reviews)
    5.8 mi

    My two boys, myself, and my hubby have all had orthodontic treatment by Dr. Fleming. She is so…read moresmart and really takes the time to plan and execute successful plans for her patients. The office is clean and beautiful and the team members have always been kind and considerate. I highly recommend Fleming Orthodontics for patients of all ages and stages!

    I have been a loyal customer coming to this orthodontist, it used to be way better in the previous…read moreoffice, before they moved into new location. Since then quality and service has gone down tremendously. The front desk lady is rude & is always rolling her eyes when you ask questions; snarky remarks, very unwelcoming. I went in for my basic cleaning appointment at another Dental Place, which they pointed out I had LOTS of cement still glued on my teeth from my Herbst Appliance & Braces. I then was told my retainers were way too thick by MULTIPLE people. I was concerned since they took the scanning impressions with my braces still on.... Once I got my retainers, after a few months I've noticed some of my teeth were shifting. I wore my retainers religiously. All the time. So while I was at my basic cleaning appointment I went ahead and asked "Why are my teeth shifting while wearing retainers??" It was pretty noticeable. Since they were too thick for my mouth, there was a lot of movement areas in my retainer. Causing my teeth to shift slightly overtime and is now noticeable. I went to Dr. Fleming with these concerns & was told since I didn't go back to them, they cannot give a partial refund for incorrect retainers that they made. ( Not even for the $200 retainers ) With all the incorrect errors in this whole process all these years I am VERY VERY DISAPPOINTED in what this place has become. *Why would I go back to the place that has made multiple errors?*

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    Fleming Orthodontics - Dr. Patty Fleming

    Dr. Patty Fleming

    Fleming Orthodontics - Fleming Orthodontics Team

    Fleming Orthodontics Team

    Fleming Orthodontics - Dr. Fleming

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    Dr. Fleming

    Ericka Sample Orthodontics

    Ericka Sample Orthodontics

    5.0(6 reviews)
    6.8 mi

    I cannot say enough good things about Dr. Sample's dedication to her craft. From the very first…read moreconsultation, it was clear that I was in the hands of a true specialist. While examining my son's mouth, she identified a tongue tie that had been missed by his dentist, pediatrician and speech therapist for 14 years. As a resident-trained orthodontist, her expertise in both traditional braces and Invisalign along with jaw growth modification is what gave her the knowledge to truly see the root cause of my son's issues. My daughter had fast braces done by her dentist, but it took three years and they still couldn't get one of her teeth to align properly. I should have brought her to an orthodontist like Dr. Sample. Speaking from someone who has done it both ways, I can confirm that orthodontics is very specialized and should be left to the orthodontists. Dr. Sample explained everything thoroughly and clearly, including why certain treatment options would work best for my son's specific needs. She was also willing to think outside the box for my son's jaw growth problems, including referrals to the proper specialist for oral-facial therapy and tongue tie release. Her expertise prevented us from needing jaw surgery! My son is autistic with many mouth sensitivities. Dr. Sample and her team were so patient with him. My son's results exceeded our expectations, and we are so grateful for how Dr. Sample radically improved his quality of life. If you're considering braces or Invisalign, I highly recommend choosing an orthodontist who specializes in this field. This practice is exceptional.

    Our experience with Dr. Sample and Holly has been nothing but stellar. We highly recommend them for…read morethose looking for a family oriented office that takes you in as one of their own. --S.D.W.

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    Ericka Sample Orthodontics
    Ericka Sample Orthodontics
    Ericka Sample Orthodontics

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    MINT orthodontics | Richardson

    MINT orthodontics | Richardson

    3.1(35 reviews)
    6.0 miNorth Dallas

    Dr. Crosby is definitely the go-to guy for Invisalign. He was very thorough during my consultation,…read moreand I had a clear understanding of the process. He is an elite preferred provider, and told me that he even teaches about invisalign at dental school. There are dentists who offer it, but is is better to go to an orthodontist. The office is very modern with an open layout. They have all of the latest technology for x-rays, and treatments. He also treats a fair number of adults for orthodontics. If this is something you are considering, I would definitely go in for a consultation. It is a little pricey, but so are boob jobs, and people get them all of the time. My insurance covered a chunk of it, and then they have a payment options.

    The Richardson office excels in some areas, but professionalism, customer support, accountability,…read moreand clear communication are not among them. During my last visit, the orthodontist misrepresented my concerns to the office manager, framing me unfairly as a disrespectful black man rather than addressing my legitimate questions about my treatment. It seems that unless a patient is overly enthusiastic about their service, their concerns are dismissed or things fall apart for her. I did not yell at this woman, I did not use any profanity, I did not use any slurs or colloquialisms. I never called this woman anything but doctor out of respect. When I questioned why newly identified gaps in my teeth were not originally addressed in my treatment plan, the orthodontist deflected responsibility rather than providing a clear answer. Instead of acknowledging an oversight or mention that this is part of the process, I was met with dismissive explanations, including claims about my prior dental condition, missed appointments, and alleged non-compliance with wearing my trays--all of which were inaccurate. * I have never "no-showed" an appointment, except once due to an ER visit. That one appointment would only account for 2025, and not years of service. * I have always notified the office in advance if I needed to reschedule.It is possible the office just listed me as a no-show. * Despite spending thousands of dollars, I still have noticeable gaps in my front teeth, which were never properly addressed. * I was charged an additional $1,500 for treatment that should have been completed under my original plan. It is unacceptable to expect a patient to be satisfied with unfinished treatment, especially when additional costs are imposed to correct issues that should have been resolved initially. Over the years, I have seen at least five different orthodontists at this location. One orthodontist was so unprofessional, loud, and condescending that I had to request she be removed from my case. When I raised my concerns with the office manager, Dr. C, the owner, became my primary orthodontist for a while--someone who at least introduced himself professionally and engaged respectfully. The new orthodontist, however, never introduced herself and spoke to me with indifference. When I asked about my treatment, she responded dismissively, saying, "So are we doing this or what?" That level of disregard for a paying patient is unacceptable. When I attempted to escalate my concerns to the owner, the front desk staff was dismissive, trying to have the discussion right there rather than facilitating proper resolution. I was then told, "The manager is busy, but I can give you, his number." * Is there a formal process for handling customer complaints? I've already had a complaint about a previous orthodontist and that didn't warrant a manager contacting me. My previous employer was the US Army. So, I am not sensitive, but you will not patronize me. You will speak to me with respect and the condescending manager in which the orthodontist spoke with me. * Does Mint Orthodontics prioritize patient concerns beyond five-star reviews? * Why am I being charged more for unfinished treatment with no clear explanation? Mint Orthodontics' reputation is built on advertising and positive reviews, but my experience does not align with that image. So, I guess they pushed me out the door and hide my problems. I have raised concerns about two orthodontists, and yet corporate has not contacted me for resolution. That is not professionalism. I expect transparency, accountability, and a response from someone at Mint Orthodontics who is willing to address these issues properly.

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    MINT orthodontics | Richardson
    MINT orthodontics | Richardson
    MINT orthodontics | Richardson

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    Homer Benedict DDS - oralsurgeons - Updated May 2026

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