When all things are equal, I prefer selecting a small, family business over all others. But things…read morewere far from equal when I chose Sahara Dry Basement over two other larger businesses to fix my wet basement. Sahara Dry's proposal had them doing more than the others and for less money. A recent snow melt followed by several days of heavy rain had ground water leaking through my basement walls and bubbling up from the floor where a previous owner had drilled some holes. Sahara Dry's owner, Jeff Smoot, and representatives from two other companies specializing in fixing wet basements come to my property, look over my situation, and write up the solution. All three pretty much proposed the same solution which included an installation of a French drain. But only Sahara Dry offered to do the entire perimeter, drilling behind the small space between the wall and my two furnaces and two water heaters. (It's a duplex.) The other companies wanted to dig in front of my furnaces and water heaters. Not Sahara Dry who did the extra, hard work of drilling behind these obstacles to provide me with a complete solution rather than an easy solution. The other companies wanted me to arrange to have the water heaters moved out of the way. Not Sahara Dry who took care of that. One company said my adjacent crawl space was fine; the other did not even offer to look at the space. Not Sahara Dry who took the time to investigate and offer a proposal for a total fix of my problem. Working with Jeff's sons, Keenan and Aidan, was a pleasure. They really know their stuff and worked hard alongside their crew members. It's a real drag to have to deal with a wet basement. Working with Sahara Dry Basement made it as enjoyable as possible. And now I am no longer afraid of any forecast for rain.

I discovered mold in our basement and was horrified to learn the extent of the damage. Keenan was…read moreable to diagnose the problem after seeing a few pictures. He is very knowledgeable and everyone at this company is so professional. Mold is terrifying to me (especially as the mother of a toddler.) I knew I could trust them to help me and I am so happy I found this company. They installed a system (with a lifetime guarantee) and completely took care of me and my basement. They completed the project on time and the end result was better than I could have hoped for. Sahara dry saved my basement and probably my whole house!

Our experience with Burkholders was excellent in every way. The sales people Ashley and Kim we…read morevery helpful thoughout our project and several changes we needed to make. The installation was perfect Mark and Chris did top notch work cleaned up after themselves and took care of minor issues quickly and professionally

Burkholder's was paid to remove an old fiberglass tub in our primary bathroom and replace it with a…read moretiled shower enclosure, They were also paid to replace the old floor with luxury vinyl tile. Their price was high, but on par with other contractors. Burkholder's sales staff is very professional and their installer is very skilled. However, there were issues. When the installer cut out the old fiberglass shower enclosure, he did nothing to contain the dust. He did not hang plastic or use an air filtration system. Also, he did not have enough tarps to cover the entire floor, so roughly one third of the floor was not protected. Before the installer was about to grout the shower, I learned he was planning to grout the corners and other areas of a shower where dissimilar construction materials meet. Having done many home improvement projects over the years, I was fairly confident those areas should be caulked and not grouted. But I wanted to be certain, so I called the grout manufacturer, Laticrete. I spoke to two technical representatives (one used to work as a professional tile installer), and both advised against grouting those areas because the grout will crack. So, I told the installer to use color matched caulk instead of grout in those areas. He said Burkholder's has never had a problem with the grout cracking, but they would order the caulk that matches the grout. When I returned later to check on his progress, I noticed the entire shower was grouted. I asked him about that and he said the owner instructed him to grout the entire shower and caulk over those areas later. Applying caulk on top of grout is also wrong and something I confirmed with Laticrete. Grout is a porous surface, so there is a high likelihood the caulk will separate from the grout and mold will form under the caulk. I questioned the owner about this in a text and he wrote, "We always caulk after grouting, with no issues." Not true, according to the installer. They never caulk their tiled shower enclosures. The owner knew what he was doing was wrong, but did it anyway. I could have insisted that Burkholder's remove the grout and replace it with color matched caulk, but I was concerned they would do a poor job, just to make a point. So, I asked them to warranty the grout against cracking for 10 years. As expected, they would only agree to warranty the grout for 17 months. The normal warranty is 12 months. After the job was finished, I asked Burkholder's for their MHIC license number, and they could not produce one. In Maryland, unless you are a subcontractor performing work for an MHIC licensed contractor, you must have an MHIC license to do home improvements. That includes bathroom remodels and installing flooring, other than carpet. If you decide to use Burkholder's, make sure they are licensed to do the work you want them to perform. Also, know the law and insist they follow it. In Maryland, you can check the status of a home improvement contractor's license by going to: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP_search/OP_search.cgi?calling_app=HIC::HIC_qselect

Spectrum was prompt, professional and excellent in communicating dates and costs. Carpets and rugs…read morewere cleaned thoroughly and Josh gave me great tips on how to better clean up dog messes.

Fantastic local company for carpet cleaning. Everyone from customer service, to the techs coming…read moreout for an estimate, then final carpet cleaning were very courteous and professional. Daniel came out for our carpet cleaning, as well as some carpet stretching. He made the carpeting in the house look brand new. Highly recommend Spectrum!

I am so pleased that I hired Catalyst Restoration for mold remediation services after my roof was…read moreleaking. They handled my remediation quickly, carefully and thoroughly. I have extreme sensitivity to mold, so I needed to hire someone who understood mycotoxins, how they affect sensitive individuals, how to eliminate them, and how to prevent future mold problems. I contacted Catalyst on a Friday. Zac did the inspection that same day and provided an estimate that evening. He began remediation on Monday. Zac is a great communicator and very efficient. It was so easy working with him throughout the process. His pricing was reasonable compared to other estimates I received. Dealing with mold is incredibly stressful and physically and mentally draining. They took all the photos and documentation I needed to send my insurance company, truly making the process easy from end to end.

In my opinion, you should avoid this company at all costs. They wasted my entire morning by sending…read moretwo technicians who appeared inexperienced and arrived without a supervisor to inspect a drain and hook up an espresso machine and glass rinser. They seemed unprepared for even these basic tasks, then left and said a supervisor would come the next day. When I called the company to address my concerns, I spoke with a manager named Bob who I found to be extremely rude and dismissive. At no point did anyone acknowledge or apologize for the inconvenience. Based on this experience, I would never hire them again.

We had a plumber come out to our house on the 10th - our drain is still clogged. I spoke to Evelyn…read moreand was told that you do not Guarantee/Warranty their drain work, and it was written on the receipt. I called my brother to get a copy of the receipt and was told he paid in cash and did not receive a receipt Per your website - Our Guarantee Riggo did one thing...run the football. At O'Connor Plumbing we do one thing...plumbing. The work we do in your home is guaranteed to be Riggo Tested, Riggo Approved!

I love my new tub and tile. I am likely to hire this company again for my Kitchen remodel after a…read morefew other higher priority jobs are done. Cemil and Henry took very good care of us and setting up the job was easy. A few notes about the kind of work asked for. We needed to replace tub, tile and fix plaster damage on the first floor that was directly under a hole in the old tub. Kitchen and Bath Shop solved these issues and the work was wonderful. The workers gave good expectations on when they would arrive on site. They were very respectful and friendly. They took very good care to protect my home from scuffs. There were maybe two small places where grout/plaster ended up in an unexpected place (near my bathroom doorknob and a small splat on my toilet bowl) however I probably just need a putty knife to sand down remove that. No remodel goes perfectly, there was a snafu with the supplier that ended up with us installing a different color accent tile than originally planned. There was also a delay in getting tile, but in the days of Covid, we were prepared for that. However, the company gave us a discount and did not charge for the plaster repair, which more than made up for the alteration. The more I look at the finished product, the more I am happier with the result. Work took seven days to complete, due to a delay in receiving tile. Cemil did mention that it could be up to two weeks to finish the job, so he set realistic expectations. The workers were very professional. And my family can shower like we live in a hotel.

Summer Cratty was very knowledgeable and helpful and answered all our questions regarding our…read morekitchen remodeling project. She also came up with some great ideas

Very bad work ethic and skill set. Stay away from this company. Use to be excellent 5 or so years…read moreago...but went downhill fast in the last few years. Look elsewhere for your plumbing needs.

We recently bought a 100 year old home, and unbeknownst to us, it came with a slew of plumbing…read moreissues. Not only are these guys honest, hard working and efficient, but the owners are some of the most kind and understanding people you will ever deal with. We had to have our issues resolved in order to continue living in our house and quite frankly we couldn't pay the bill all at once. They kindly arranged a payment plan for us without a second thought. I can't express my gratitude enough. What a relief and burden lifted. We will never use another plumber - these guys are the best!

We just had our first house cleaning service and it was 5-star all the way! Ryan has been very…read moreprofessional from the initial scheduling up through today's cleaning service. Our house looks and smells amazing! It's such a relief knowing that our home will receive a monthly "scrub" that I can maintain in between appointments. I would definitely recommend Man Made to anyone in the area looking for a cleaning service!

Thank you Ryan and David! These guys did a great job…read morecleaning our house! Contacting them was super easy and we got a quote same day. When they showed up, I mentioned we got our carpets steamed and they put foot covers on (very grateful for that)! From top to bottom in our three story townhome, everything from the bathrooms to the blinds to the oven were well cleaned. We thought you did a great job covering the entire place. Even our new renters noticed and said "The place is spotless!" We will be contacting them again next time we need a cleaning. Some feedback we wanted to share though was just to check the attention to detail on a few small things like the outlets and baseboards. But they were easy to finish up. Overall, we were very satisfied with how it turned out. Thank you so much!