Bed Bath & Sometimes Better. I have had very inconsistent service at the BB&B. I have had customer…read moresales reps who love to help and who go out of their way to help. Other times I have had customer service representatives who would not even acknowledge your presence. I have even had a little of both. I have found the most luck with ordering online and picking up in store. That way I can bypass my luck with the customer reps. The last time I was there I had asked them to gift wrap a package which they have done in the past. Well, their new system is DIY gift wrap. They have boxes, tape, wrap and a whole wrapping station set up in the store. I had to wrap two very large purchases and it was quite the mess. I got frustrated by the process and the lack of help I was getting. Still, having the wrapping materials there was a very big help. BB&B has a good selection of products and a wide variety, too. They always seem to have well stocked shelves, as well. The prices are reasonable on some things but very expensive on other items. You have to comparison shop for sure. I have many things cheaper elsewhere. I have never tried to match prices here so I cannot speak to that part of the BB&B experience. I do know they have mobile coupons and those are very useful. Overall a good store because of the product selection. I am three starring them because of the spotty and downright horrible customer service I have received in the past.

I came on the hunt for hangers, the thick, re-usable white type meant as a luxurious departure from…read morethose horrible wire things that come home from the cleaners. For a guy that pretty much stays away from stores like this, I dunno, I kind of like the place and think 4 stars works just fine for me. Tons of parking right off the door, and everyone was friendly. Well lit, organized in a way I could understand, seems plenty to like. Who knows, I may come again in 10 years, but for now, not seeing any down side to the store of Bs.

I have wanted to purchase a stressless recliner for several years. Finally, my husband said, "Just…read morego buy one. You deserve it." So, I did! I love my chair and can honestly say that my sciatica and bursitis is much improved since using it! I also purchased a two-seat couch to match. I absolutely love the quality, color, and style of all their products. The service, provided to my husband and I while making our selections, was fantastic! They were kind and courteous, pointed our features we might have missed seeing and then graciously waited for us to make our decisions. The service, Diane and her husband who helped deliver our selections, was excellent. To Diane and her staff for providing a terrific shopping experience! The "cherry on top" was getting it on sale! Thank You! Sharlan G.

Friendly and caring staff for your furniture needs. They take the time to personalize your…read moreexperience and provide a great service. Prices are as good or better than NFM and delivery was free!

Stopped in "just looking" for a bed but walked away with exactly what Kevin was looking for thanks…read moreto Cliff. He approached us a soon as we walked in, asked the right questions ( size firmness and price range) and proceeded to show us all the options available. Cliff could not have done more for this customer, thanks to Cliff we walked away with exactly what we required at the price point within Kevin's budget. So glad we stopped here, not much to look at from the outside but well worth it! And, expect delivery tomorrow! Thanks, Cliff for your effort

Got a good deal on a double bed for my son. ~$600 for mattress, box, frame and delivery. Seemed…read morelike a deal to me. Guy was really nice, fast and professional. Felt good to support a local business, not a big box chain.

I received a couple offers and a free reward in the mail recently with me being in the area I…read moredecided to check out the new Disney princess scents, and see if they had any of my favorites in stock. I do want to mention that I came within an hour of closing and I have never felt more welcome to take my time and look around. Amber did a great job of telling me about all the bogo deals, new scents and did her best to help me find something similar to Leaves" since it's a seasonal scent): The display at this store is unmatched! From the Fairytale/Princess theme as soon as you walk in the door, the Men's shop, wellness corner, candle wallwallflowers and hand soaps throughout the store. Everything is well organized and easy to see. I feel like no bath & body works location is the same, could be that they're locally owned or franchised independently? Not entirely sure, but this location never disappoints or misses the mark on advertising. The coupons and free gifts definitely lure me in here, but the new scents to smell and the hunt for my favorites (if they're even in stock) always make it easy to spend an extra 30 minutes in here buying 3 to get 3 free. I see what you are doing here Bath & Body which is why I do my best to wait for the Semi-Annual sale(:

I must be the cleanest person in three counties. I shop here much more than I will ever admit to…read moreadmit to anyone. Soap, body wash, lotion... yep, I am squeaky clean. However, under the definition of Bait-and-Switch there should be a picture of this store. They have outstanding sales and they rely on volume. Lots and lots of volume. Again, I should know. I am at this store a lot. Did I say "volume"? lol. I have had to locate items myself on a few occasions. The other day they were having a Buy 3, Get 3 free. I bought three items but it came within a gift set they had thrown together in a cellophane wrapper and tied with a ribbon. The item was priced as if I purchased the three items separately. They refused, however, to allow me the BOGO. The store in Lawrence is small. It is difficult to get around sometimes because of the size. The aisles are not large and during their heavy shopping times, navigating this store is very difficult. They renovated a few years ago but, dang, they did not make this place any bigger. The service from the staff is inconsistent. I have had AMAZING service here and I have had non-existent service here. More than once I have entered the store and no one has said one word of greeting to me but they will greet the person that comes into the store next. Kinda hurts my feelings. I do not look like a sorority girl. I am not blonde, blue eyed and I don't carry a Michael Kors bag. I have noticed that those customers get more attention at times but, perhaps, it is my imagination. Other times, I am treated like the Belle of the Ball. For the most part, the customer service is great. They constantly change their product line, save for a few staples. This allows for new fragrances and items to pique your interest. The downside is that if you find a scent you love, be prepared to never find it again. I understand that from a marketing perspective but it does get frustrating. I have no problems with the products and use them everyday. The scented hand sanitizers are my favorite. The prices are good and you do get some great bargains here. Buy three and get three free? You cannot beat that price anywhere. The only thing I want from them is more consistent customer service. Otherwise, great place to get your girly on.

Very nice, helpful and knowledgeable. Kathy, the owner, helped us every step of the way and was…read morevery friendly. We also liked the fact that it is a local business and we're supporting our local economy. Will be back in following years to get our mattresses.

I have two experiences with Bed Mart…read more My first experience was in 2009 where I purchased a new mattress and headboard. The employees were helpful, though I was also put off by the trash talking that was geared towards PayLess Furniture. This experience went off without a hitch, fast delivery, fast set up of my new furniture. No problems whatsoever! I still have the mattress and headboard and they're still fantastic. My second experience was in 2011. My partner and I wished to purchase a new bed. My old mattress was great, but we wanted something even better! We dealt with one salesman who was polite, knowledgeable, friendly, and at the perfect level of being helpful without being pushy or overbearing. He knew exactly when to walk away and when to come back and chat with us again. He was great! However, we weren't ready to purchase that day because we wished to check around at other furniture places to make comparable prices and quality checklists. He gave us a short list of prices on the mattress, headboard and frame and we went on our way quite happy with the experience. We came back another time and we were fully committed to purchase everything. Sadly, the mattress we wanted was sold out, but the salesguy said they might be able to order another one. The woman who works there jumped in and said that was NOT possible and all that was left was the floor model. She then took over and wrote down a quote--the mattress was the same price as our last visit but this time it was for the floor model. I said this wasn't good enough, I expected a discount on floor models but the woman would not budge an inch. She said she paid full price for the mattress, lowered the price, and if she sold it for less than the quote she gave me she'd lose money. To add further insult to her refusal to negotiate, she also informed us the price labeled on the headboard we were interested in was wrong and it should have been $50 more expensive. I'm not sure how that's my problem, the price is clearly marked on the furniture itself so if it's wrong you shouldn't turn around and try to make me pay for your mistake. However, I doubt the labeled price has changed since my visit. If you plan to go to Bed Mart, don't speak to the older lady (the boss?) who works there. If it hadn't been for her terrible behavior--which I would describe as dirty car salesperson tactics, then we would have walked out with a new bed and headboard set. The other salesman did absolutely nothing wrong and if they work on commission then it's unfortunate that the woman cost him a sale.

Target Optical: Outsourced incompetence I took two pair of…read moreframes I already owned - one of them quite expensive for me - and both that I loved - to Target Optical to have a new prescription inserted. I was called that "Both frames were returned, and they couldn't put the lenses into the frames. One of the screws was hard to replace." They offered to "give me a frame out of their store" - which I already knew I wouldn't like - but would allow them to keep the $700+ for the lenses. To my surprise, when I picked up the frames, they had been rendered unrepairable and unusable- the screws on BOTH sides of the expensive frames had been destroyed, and attempts at replacing them resulted in the disfigured photos below. I grabbed the frames and left - I don't even know if they had the lenses that had been in the frames - but, of course, it wouldn't matter as the frames are no longer usable. I highly recommend you do not use Target for lense replacements, give this level of technical incompetence.

order cappuccino hot. received a 1/3 cup of foam and no taste but touch of coffee touch of cream?…read more awful. the barista was very chatty with staff. lack focus on order

Going to Amy's is a special treat I give myself every week or two. I just moved and her place has…read morebeen a treasure chest of surprise finds to fine tune my style. It's not a thrift store but the prices are good and fair for quality second hand things. She has some new merchandise too. I've recently bought five pieces of furniture from her and today I'm dropping in hoping to find a couple of fall accent pieces. Can't wait!

It's a small store, but there were some very nice pieces that were reasonably priced. I'd like to…read morego back after my home built.

Excellent staff, very friendly, helpful people. I got some really good deals on Milwaukee tools…read moretoday.

I called the help desk to ask about a product and I got transferred by the automated system but the…read morephone just kept ringing and ringing, no one to pick up and say "thank you for calling Home Depot can I put you on brief hold please?" Nothing.

One of my favorite songwriters, Sierra Hull wrote this tune in the parking lot of a best buy and…read more.. well. it suffices as review too. I like this joint. You can buy me the best, say you love me like the rest, But don't think I'm gonna buy the words you say. You can tell me your sweet lies, with those pretty big blue eyes, But don't think I'm gonna give my heart away. You can tell me things untrue, say you want me like you do, And that you'll always be the one that's by my side, But I won't buy it, I'll deny it, cause I know it isn't true, Cause a million times I've heard these lies from you. [Chorus] That you're gonna give your all and do your best, Make me the happiest girl that's ever known a love so true. Tell me that you love me so, and you will never let me go, But I know it isn't so. Cause the best that you can buy, don't you think it's gonna fly, Fly over like the lies I bought before, Cause you can take your stuff, I've had enough, I'll even hold the door, Cause I ain't gonna buy it anymore. [Chorus] That you're gonna give your all and do your best, Make me the happiest girl that's ever known a love so true. Tell me that you love me so, and you will never let me go, But I know it isn't so.

Customer service is awful. I went on a weekday when it was not at all busy. I needed a computer and…read moreaccessories for my dad, who I was visiting from out of town. I stood in front of a sales person for about 5 minutes who was at a computer. No, "I'll be right with you." No eye contact. No nothing. Completely ignored. Other sales people were chatting with each other but offering no assistance. I sat in the parking lot and ordered all the things I needed off Amazon. And while I'm not happy with Amazon these days and would rather avoid using the service, It was so much easier to purchase through them to avoid the frustration of poor customer service.

Great service, great quality, and very helpful. Endless selection of quality and colors.read more

Who doesn't love a good bucket of paint?…read more Seriously, I know almost nothing about the stuff, but the guy at Spectrum was just the best waiting on me and my daughter today. She brought in a Pantone color guide, he picked out paint that matched it exactly, advised us on what brands and what they'd deliver, helped us pick out some detail brushes and provided advice on getting the job done. Everything we could ask for. He even had a decent sense of humor--not what you might expect in a paint store chap. The store is well lit and clean, inventory is stocked well and things seem easy to find. Someone cares. I recommend them. Would I come back and buy more? In a heartbeat. I keep hearing they're the best in town and now I see why. Drumroll... as the first to review them after likely being on Yelp for years, "Ladies and Genteeeeelmennnn, Spectrum Paint!" "Hello, knock-knock, anyone there???" OK, so reviewing a paint store isn't exactly as exciting as reviewing a fine Charcuterie, Speakeasy or the martinis at your favorite watering hole. Well, these folks are really nice and they deserve 5-stars. That's my review and I'm sticking by it.