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    Homebridge

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Homebridge

    Mortgage services

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    9 years ago

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    Carbon Team - CrossCountry Mortgage

    Carbon Team - CrossCountry Mortgage

    (31 reviews)

    Dealing with this company for a mortgage was one of the worst experiences I've ever had. The red…read moreflag should have been when I was told they were doing me a favor because it wasn't worth it for them. Excuse after excuse led to delay in getting mortgage and interest rate went up - 'I have meetings all day', 'I sent that document to you already', 'My associate sent that document to you', 'I am going on vacation and don't have time until I get back'. These are actual excuses - I have them in writing! I got triggered going through old emails and cleaning up my mailbox. Looking back, I should have reported their extraordinary lack of professionalism to someone. That's on me. The rest? I don't know how they feel good about themselves or their work. They were disgraceful on a professional and just plain human level. They simply were not there for me and always seemed a bit annoyed with me, like I was bothering them with my questions or concerns. Do your homework but save some time - don't add CrossCountry Mortgage, Purchase, NY to your comparison list. Just - wow.

    I highly recommend Dave Thorson at Cross Country Mortgage! Dave went above and beyond and worked…read morediligently to get my loan not only closed, but closed on time. My situation was unique and a bit difficult. His expertise and experience played a huge role in getting my loan closed. A different lender might not have been able to make it happen. Dave did an outstanding job!

    Thoroughbred Mortgage

    Thoroughbred Mortgage

    (18 reviews)

    Refinancing my co-op was not something I was expecting to do this year, but COVID-19 has turned…read moreeverything upside down - so I went from making recreational travel plans to doing some hardcore adulting. Mortgage rates dropped significantly due to the pandemic - so when my broker reached out to me to see if I was interested in refinancing, I figured it was worth at least taking a look to see if it was worth it. Like my original mortgage, I went with Austin Stellato at Thoroughbred Mortgage. Austin was great - he was always available to answer my questions, was prompt to answer emails, and was great at keeping the entire process moving along. Refinancing during COVID-19 presented extra challenges - most people involved were working from home which made some processes a little tougher (especially in cases where my wet ink signature was required). Also, there were extra verification steps due to the uncertainty of the pandemic. Despite these challenges and the new way of working that we are all getting used to, the process was very smooth - and in the end I got a better rate. I would have no qualms recommending Austin and his team for a first-time mortgage or a refinance - they were nothing but professional throughout the entire process.

    Buyer beware! This mortgage company was referred to me by my agent from Hoilihan Lawrence, I assume…read morebecause Houlihan Lawrence is their parent company. The broker was very unprofessional and at times rude but I stuck with them because I saw in a hurry. My mortgage has been transferred twice since closing and I have received a notice of outstanding taxes. I have had to contact each mortgage company individually because they are not responsible for what was done before them. I recommend you stick with a local bank.

    Envoy Mortgage - White Plains, NY

    Envoy Mortgage - White Plains, NY

    (3 reviews)

    We worked with Thomas Ammons from Envoy Mortgage and had a great experience. The transparency in…read morethe process was exceptional. The lines of communication were always open. Whenever we had any questions, they were diligently answered. Any issues that arose were solved in a five-minute phone call. We would highly recommend Tom and Envoy to anyone looking for a mortgage. If our seller was ready to close, we could have closed in a month -- and that says a lot. Thomas is an all star.

    Consistently rated 5-STARS FOR A REASON! 3 weeks to close. - First Time Home-Buyers…read more The short version of what to expect with Tom Ammons Services at Envoy Mortgage, ranked in order: 1.) PROFESSIONALISM: you can expect a quick closing due to his experience and great work ethic. 2.) AVAILABILITY: We never contacted Tom where he didn't answer the phone/email immediately, or at least respond quickly within the hour. Our sale was completed during the Thanksgiving / Christmas season, so that says a lot. 3.) PATIENCE: We always had that feeling that we were in good hands with Tom, and no question or list of questions were ever skirted around, or not explained thoroughly to our level of understanding. Tom never made us feel like we were asking a stupid question, as we navigated the complicated journey of buying a home as first time home buyers. Our Story: As a veteran, we had just ditched the VA Loan after a painful, and emotional lengthy, failed process. Reading Tom's great reviews (best in the area Westcester area!), we opted to go conventional, and were against the clock with growing impatient sellers. As a 1st time homebuyer this made me nervous, but with great rates at Envoy, Tom explained to us that, and proved to us at closing, that we were actually saving money by switching as well. Financial reasons were important to us, but after our heartbreak with the VA loan outcome, customer service became Kingpin, and Tom lived up by all aspects possible to his 5-star rating. Not only did we have every question answered in a timely manner, but more importantly, they were delivered to us in a truthful and patient way, concurrent with our level of elementary understanding of real estate. Finally, after being drug along the VA process for so long, we were dreading the process of restarting the closing process. However, Tom was able to close on our home in around 3 weeks, way ahead of schedule! It was an honor working with him, and I am still in awe of how easy, convenient, and complete Tom's process was. HIGHLY RECOMMEND!

    Homebridge - mortgagelenders - Updated May 2026

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