This is my second time receiving service from All Wires Hidden. The first time was in February…read more2019 and I got two flat screens one installed in living room one in my bed room. Quincy was very professional, efficient, friendly, and very knowledgeable. He hit the wires perfectly and the TV is very secure on the wall. Also he left my house very clean because he picked up the trash and even offered to throw away the box even though he did not have to. I like that out of respect he took off his shoes ( I never asked him to btw). This time around my TV living room went out and I contacted him last minute, he was able to show up on time and switched out my TV for the new one in less than 30 minutes. Quoted me a pretty fair price also. I will definitely be using his services again in the future, if I decide to get a TV in the kitchen or bathroom as he said Lol

Quincy and Jay are two of the best hands down. They were knowledgeable, neat and proficient. You…read morecan't beat the price they off either, my overall experience with All Wires Hidden was a 10/10 and that's the truth. I highly recommend these guys to anyone.

Extremely professional. They were very informative about the process, cost and benefits of the…read moreinstallation. I will use them again for additional services and recommend them to anyone requiring similar services.

Barney is my go-to for all things audio and video. He is someone that not only gives you great,…read morehonest service but he stands behind his delivery.

When I built my new home I used Audio Intersection for my low voltage, WiFi, security and whole…read morehouse speaker system. I have been nothing but impressed since! The installers took care of everything so literally all I had to do was come home and turn on whatever I wanted to use - whether it was the internet, the SmartTV or the sound system. When I had a small issue a couple of weeks after installation with the security system (oops, it turned out to be operator error and not their fault!) they promptly sent someone out for a free service call so I could feel secure in my new house. During the quoting process, Ryan also made really good recommendations when it came to what equipment and services to use. If you're like me and want to put yourself in the hands of the experts when it comes to home audio, security, etc. etc. then I highly recommend Audio Intersection!

I really wanted to rate the company higher. I've given them months to get it together. The service,…read moreconsistency and reliability just isn't there. I like the tech, Jeremy, but the company is a mess. No online billing, no response without several follow-ups, billing for a Control4 4Sight subscription despite it never working. And also requested multiple quotes for additional services, like automated blinds, and it took weeks and my follow-up to get a response. It also seems they're not very familiar with the product. After months, I'm still trying to undo/change presets from the previous owner, but only the dealer can do that. And isn't.

The hospitality, service and attention to detail that I experienced from the owner (Lawson Hale)…read moreand his son (Declan) at Sound Image was second to none. I couldn't be more pleased. They revived and updated my old Linn LP-12 turntable that I bought new in 1984, and now it is better than ever. If you are looking for a Linn dealer in the Southeast (USA), this is the one!

Customer service standards that everyone expected in the1950's and 1960's were exceptionally high…read morecompared to what we receive today. Yet on occasion you find a specialty shop that has not lost the magical talent of a sales staff that actually listen to the customer, provide service (even home service) and have expertise that you can't find on the internet (anywhere) because it personally meets your expectations. The initial assistance in my selection of stereo equipment and maintenance after the sale have been exceptional. Even my wife can hear the difference in the sound results.

Ed came to reattach my antenna, which turned out to be a much bigger job of taking it down and…read morerelocating it. Very professional, great customer service, and even helped set up channels on my new TV. I highly recommend this business!

I recently had Ed install an antenna for me to get rid of the high cable bill and he really did the…read moretrick! Great customer service and went above and beyond to make sure everything was perfect. Excellent to do business with and will gladly refer others!

As a customer of 22 years, I think I have enough information to safely say that you could not ask…read morefor a better company to install and service your alarm system with the latest technology available. American Alarm's staff are very pleasant and professional and recognize you as a person not just a number. Their monitoring service has always been extremely quick to respond to any of our false alarms as well as any required service needs. Their pricing is another reason to sign on and stay on with American Alarm!!! I recommend them highly!!! Joe D

SANDY SPRINGS ALERT:…read more Update/response to Heather - Normally I just let things be after leaving a review but Heather's response is the one that is misleading. Original post is below the line (Yelp doesn't give the opportunity to respond directly) I do notice a pattern between Heather and Scott that the customer is always wrong when there is an issue. (For example, Heather was aware I was moving from the West Coast - Seattle (they had an annual permit that the home owner was responsible for and my alarm company told me prior what the rules were. ) Heather mentions that I received an email proposal - but the email chain shows I was directly informed about the rules in Sandy Springs only AFTER I brought it up. I guess I can post it if needed to show the actual chain of communication she references vs. just sharing a part of it. Also, Scott, twice told me on the phone that it was not his responsibility to have informed me of the Sandy Springs regulations). He also threatened me twice about libel (I literally had to ask him if he even knew the legal definition...that stopped that conversation). And I'm curious what my contract length and wanting a lower rate has anything to do with this...if you're having to stretch to find things to complain about a customer that is very lame. Again, I don't see any level of responsibility from them regarding the situation. To be fair, Scott did say they would allow me to cancel the contract - which I will see if he will hold to that after I find a new company. So, why did I wait to post this review? Having found out last minute, I accepted the contract as I was under a deadline to get the system installed and did not want to go through the process of trying to find another company (though I now wish I had). So, I accepted what was provided knowing I would be in it for the contract term. But as of late, they decided to keep sending me email after email after email asking for a review. Well, if they are going to persistent in asking for a review, I thought I would give them the one they deserved (vs. the one they wanted). _________________________________________________________________________________ SANDY SPRINGS ALERT! - it was only just before installation did I learn that the Sandy Springs Police Dept will only respond to alarms if they have a visual confirmation that there is a problem. (I guess, they had issues with many false alarms). I accidentally stumbled upon information on the True Verification which was verified by American Alarm. If I had not brought it up, I would have never known. And they could sell me a camera - but one camera was $270+ and they don't have the capability to monitor the cameras at their call center - SERIOUSLY!!! (If you just need a camera system go with Blink....if you need an alarm with a system that will call the police - I suggest simplisafe. ) And don't get me started on the service you get when they call when the alarm does go off-- one time, I couldn't remember my pass code and just said sorry (as I was heading to the control box to turn it off). The response -ok and we hung up. Obviously, I've been stuck in the contract but I'm hoping no one else will be fooled by American Alarm into thinking they have an actual working security system that will provide assistance.

I wrote a 5 star on Google, and I'm back with another 5 stars... this time for service. Our…read moreinstallation with Premier went incredibly smoothly, and their ongoing support has been just as impressive. We had an issue with one zone having errors after my toddler was tampering with the motion sensor. One quick call later, their tech walked us through disabling the zone in minutes. I honestly can't say enough about how much better this experience has been than working with ADT or Ackerman!! With ADT, I'd still be on hold, getting transferred endlessly, only to be told a tech could come out a week later to try and upsell us a whole new system. Switch to Premier. They're truly the best- they really make home security simple, efficient, and stress-free.

I contacted this company because my older home security system was broken, and I was unhappy with…read moreour security service from Akerman Security. Chris Anderson, the service manager at Premier Security, called me within 30 minutes of my leaving a message. He was sharp and had been in the business a long time. He recognized the problem immediately. I explained the problem to Chris and told him that I wanted a new alarm service, but it had to be someone who could fix our system. He was candid and said that his company services most everything but not our old Rollins IV. Even though he had nothing to gain from me since I couldn't be a customer, he understood my situation and said he'd make a few calls. I had been researching this problem but had hit a brick wall. Chris called me back in like 20 minutes! He had great info for me and told me who I could call for help. His lead was a good one. He never made disparaging comments about Akerman and didn't try to sell me something I didn't need. He couldn't sell me anything, but he helped me anyway, with nothing to gain but a "thank you." I just really appreciated a total stranger helping me out like that, someone who expected nothing in return. Must be a great company.

Computer Renassaince is a horrible business. Steven Child's sold me a Anti-Virus Software named…read moreKapersky that is completely trash. He refused to refund the purchase. Kaspersky does not allow you to use your computer. You can't even access internet. Took back 3 times for same issue over few months. Issue never resolved! Do not go here! Wasted $140 & computer in worst shape! Perfect HP computer ruined! Staff has bad customer service!

I took my computer in. They told me the hard drive was bad and erased it. Two months later it's…read moredoing the exact same thing and can't hold battery either. Could happen to anyone but bought a used Dell laptop for my daughter while i was there. Two months later it's having issues. Got the owner/manager on the phone, no help whatsoever and made sure to explain to me all the things that could be wrong and not related to anything they did or could have done. The way a company handles and deals with issues coming up tells me a lot about them. This is NOT a place i would buy or recommend,