Chad helped me today. My washer has issues with springs and with cold water dispersal. He even…read morerecommended what model would be best to replace my machine and where to purchase. I really appreciate him going above and beyond.

I would give them zero stars if I could !!!Guy was trying to pull out the front loader washing…read moremachine. He opened the door and stuck his hand inside washing machine at the drum and try to lift it and pull it forward. I told him to stop that that's not how you do it I had to tell him how to get it forward. That man it's not professional. No clue what he's doing. Couldn't even fix the problem or figure it out.

TERRIBLE COMPANY!!! Would not allow me to speak to an actual human. The AI did not mention price…read moreand once the guy came, didn't have the parts to fix my dryer yet demanded $130. Absolute Scam!

My 2 year old refrigerator suddenly stopped working, I called multiple local appliance repair…read morecompanies, who either stated that they did not work on my brand of refrigerator or that they had a long waiting list with no appointments available for over a week. My refrigerator brand's company did not honor their 3 year warranty or return calls. So I was relieved when I finally contacted Professional Appliance Repair of Gaston, SC and experienced a prompt caring and professional response. They too, had difficulty obtaining parts from Hisense company. However, I felt full confidence in their competence (due to their multiple updates and expressed concern). Once in the home, their expertise was very notable, and extra time was spent answering all questions, as well as offering helpful suggestions. I highly recommend this company for their affordable quality work, and will be using them for any future appliance repairs.

Had a few appliance issues since summer including most recently a Samsung Frig. that started to act…read moreup. Had problems finding someone to look at w/o waiting weeks AND worked on Samsung, which is becoming a problem. And, came across Professional Appliance Repair, which didn't have many reviews here. They came within a couple of days and isolated the problem quickly, and explained the problem with Samsung part availability and they would try to find a replacement part since Samsung doesn't make parts past 5 years. I was preparing for needing to buy new frig., but they located one, tested it in the shop, and installed it in my frig. for real test. So far, frig is working great. Highly recommend these folks.

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when you go on the internet that they were available the very next day. All seemed great. They showed up ant the technician opened the top of the dryer, hit the power/start button and hear a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find it on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midalnds Appliance Service instead

Lexington appliance repair are great. came the same day. Colin was efficient. Je also explained…read moreeverything

From the owner: Trusted by families, our maintenance crew ensures your kitchen and cleaning appliances receive the…read morebest care.

I had the pleasure of meeting Darrell Darby Jr. We purchased a Whirlpool full-size upright freezer,…read moreand after only 15 months it stop working. Darrell called us the morning of his appointment to let us know how long until he would arrive at our residence. Darrell was kind, courteous and knowledgeable! Darrell took very good care of us and got our freezer up and running in no time!

Shoutout to Advance Appliance Services, the owner Brad came out same day, diagnosed the issue in…read moreunder 10 minutes, and even offered to return later that evening--after a full workday and his kids' soccer game--just to make sure we were taken care of. We ended up scheduling for the next day, but his willingness to go above and beyond speaks volumes about his work ethic and customer service. Highly recommend!

I woke up to a flood in my kitchen clearly coming from the fridge. I called a few other places, but…read morenone could come out for a few days which was not going to work. One of those places recommended Brad at Advanced Appliance. I called him and, despite having a full day of other calls, he agreed to come out to my house at the end of his long day. He and Levi quickly discovered the leak was coming from the water line (thanks to rat chewing), turned off the water source and said they would get me the part needed to repair it and return the next day. They told me to use a fan to dry the wet wood floors until they could return. As promised, they were back the next day and repaired the line. They were so professional, helpful and caring about the whole situation. I highly recommend them!

Easy to get an appt, professional service. He informed me my washing machine would cost to much to…read morerepair. I appreciated the honesty. John is the owner, just in case you want to use his services. Tip: Customer will get charged $78 for a estimate rather the fix the item or not. Keep that in mind. There many be companies that offer free estimates.

Service was great!! Gene did a great job. He arrived on time and completed the repairs quickly!!…read moreI'd highly recommend these folks!!