I highly recommend JP's Care Home for folks needing a Board and Care facility. My mother was a…read moreresident there for Hospice care. The staff were very professional, kind and considerate. Staff always kept me informed about my mother's care. The facility was neat and clean. The environment was very pleasant and quiet. I loved the patio and garden area in the back which was for resident use. The food was prepared every day according resident's preferences. The Administrator was so helpful and quite professional. It seems like the residents needs always came first!!!

Everything !!!! and everybody !!!! on staff at Greenridge are awesome !!!! They make sure you feel…read moreextremely welcome & superbly cared for in every way possible, always treating patients with the upmost gentle care & kindness & expert professionalism!!! Thank you to all the amazing staff and the wonderful director Mr. Jesus !!!!

The staff of nurses, CNA's, janitors, entertainment, and especially PT and OT personnel are the…read morebest, they treat like family. You need to pay attention to billing. Twice they tried to bill us for what Kaiser paid for. Thank goodness for my daughter who caught this. They kept trying. Very disturbing. Outside of that, I give Greenridge 4 stars, for the way I was treated and taken care of, the best treatment by the other departments.

My brother and I had to find a place for our 92 year old mother a year and a half ago. Fortunately,…read moreEl Cerrito Royale is a wonderful place and only two blocks from my brother's home. The staff are absolutely wonderful -- various people, mainly women, from many places in the world, who speak English and display a real caring and affection for the residents, no matter how incapacitated they are. Eventually Mom had to be moved to the Memory Unit where she receives more assistance. Our mother is artistic and culture is important her, so I love that the walls are covered with both enlarged as well as framed pictures of famous paintings. Before moving to the Memory Unit, she lived in the Monet Room in the Impressionist Wing. Around the corner started the Renaissance Wing. The second floor is the Literature floor with rooms dedicated to famous writers and walls decorated with art related to the writers of that time. I could go on and on about this place, because we love it. They have lots of activities and cultural events for residents as well as for both residents and families together. We highly recommend El Cerrito Royale for your aged loved ones.

I have just moved in here, and I cannot get any help with…read moremoving my furniture to the appropriate places. I can barely use my computer due to it being against the wall by the window

My siblings and I are deeply grateful, especially to the staff at Raksha - Regina, Zenash, and…read moreSumitra--who have such a difficult job, but one they all choose to do because they care about the elderly. I witnessed them sing, tell jokes and stories, and get my dad to say and sing things he hadn't in years, smile, and laugh. They got his diet so clean, they were able to take him off insulin for the most part, which he had been on since he was a young adult. They got him to walk after a hip surgery and treated him with care and dignity as they did the other patients they cared for at the same time. Shalini and Nalini were effective and communicative as an administrative team, who had good connections to medical care and were open to alternative care as well. Dr. Andrew Wallach who is the "house doctor" was wonderful and did this because he cared about this segment of the population who are aging rapidly without an infrastructure in this country to take care of them. For almost a year, my dad spent his last days in this place of care. One of us adult kids would visit about once a week at least. And the weekend before he died (the staff and administration tried to warn us--they knew as they had seen pre-death so many times), I could tell that he tried to express thanks for care the staff was giving him, even with his state of dementia. There was no panic of the unknown in his eyes--just him trying, with his lack of ability to speak or move much, to communicate last messages--including ones of gratefulness to his caretakers--the patient, talented, smart women who carried him into bed, changed his diapers, cleaned up endlessly around the toilet, cut and his hair, cooked amazing Ethiopian food (yum!), took his and others' odd yelling with grace, and engaged him in conversation when he asked where his wife (my mother) was (died just a month before he was admitted)--people who authentically cared about him. I really hate to break it to you, adult children, but end of life for our parents is hard and never perfect. It's not going to match our expectations of when we may have last seen them. I do not lie -- it will always suck, but we should be grateful and thankful that there are others like the folks at Raksha to give our parents the best possible end of life that we cannot for whatever reason we might feel guilty for -- we live too far, we have busy jobs, busy lives, children to take care of -- whatever the reason. Or just that health-wise, our parent really would benefit more and have a better quality of end-of-life from a place that understands and can provide 24-7 care better than we could provide. Some of our parents will be much more far gone (either mentally, physically, both) than others--and this is where you, adult child, need to do your homework and really determine what kind of living situation will be right for your parent for what their needs are now. A care home may not the right choice for absolutely anyone who may be experiencing memory issues, physical limitations, etc. Yes, it's scary - but it may not be the right choice right now. For my dad who was forgetful enough to not eat or drink; who wandered in the streets and thought he could still drive; who never remembered the person who just talked to him 2 minutes ago or what was said; who had incontinence, mobility, and chronic health issues; who had limited ability to converse normally with people and was prone to occasionally shouting--the house of Raksha was a blessing for him and us. So for that, I give Raksha 5 stars--but keep in mind, it's 5 stars only if you, adult child, did your homework and determined it was the right situation for your parent. If your parent is only entering the initial states of dementia but has no other issues, it may be more appropriate to look into hiring a caretaker to come to your parent's home certain hours of the day and do certain tasks. If your parent really is looking more for a senior community housing to spend their golden years in, then that's a different kind of situation as well. Best of luck to anyone dealing with discernment around end of life care for a loved one. Please feel free to message me on yelp if you want to ask more about our experience with Raksha.

While some of the day time care givers are truly caring and exceptional, the overall level of care…read morefalls well short of acceptable and respectful. The main mode of "care" is overly medicating until your loved one is an invalid - and easy to manage. Services promised and paid for (like physical therapy) are non-existent, this constitutes fraud. The main "activity" on offer is watching tv - all day. The owners of Raksha will look you in the eye and smile while they lie directly to your face - they should not be trusted to care for your elder loved one. I would rate zero stars if possible.

My 94-year-old mother was discharged last week after nearly 4 months at Richmond Post-Acute…read morefollowing a catastrophic fall during one of her daily walks. After much research, and having nearly despaired of finding any place that was not direly depressing, I miraculously came upon Richmond Post-Acute Skilled Nursing and have never looked back. I can't say enough about how wonderful this place is. The manager, Dustin, answered my call at 7 pm and not only reassured me that they would do their best to find a bed for my mother but came the next day to the hospital to see her. Throughout the time that my mother was there, Dustin was present every day and it was evident that he was liked and trusted by everyone there, and for good reason. The administrative and nursing staff are without exception professional, compassionate, and full of good humor towards the patients and one another (amazing, considering the challenging circumstances of acute care). At times it felt more like an extended family than a nursing facility. One of the reviews that I read when I made my decision to send my mother there said that they had arrived there unable to walk and left dancing. This was not at all an exaggeration. Taze, one of the most delightful, competent members of the staff, somehow decided to take special care of my mother and he not only assisted her in every way imaginable (and sent me photos and videos of her while I was away) but actually had her dancing to Lady Gaga's music. The occupational and physical therapists are top-notch, the nursing staff are uniformly excellent, and the food is delicious and carefully tailored to the individual needs of the patients. The bi-weekly art therapy classes offered by Anki are one of the most indispensable activities offered there, and you can witness how the patients thrive in the creative and inspiring atmosphere that Anki manufactures. I really can't recommend Richmond Post-Acute highly enough and will be eternally grateful to them for all that they have done for my mother.

I wish there were more than 5 stars! The people at Richmond Post Acute are like a family. They are…read morefilled with kindness and love while being extraordinarily competent. My wife has Alzheimer's and suffered a fall and a terrible break in her leg. Between their PT and OT plus the nurses and CNA's you could not ask for a more caring staff. Dr. NG is also terrific and the social worker, Anna, is a miracle worker. Thanks for all your wonderful care.

Hand down the best facility of its kind that I've ever seen…read more Sheryl and Vivian, their directors, are amazing. My mother stayed here for three weeks respite care after a difficult recovery from a hip replacement. She has had similar sojourns in assisted living facilities on three previous occasions. None of those facilities even came close to Pinole Senior Village. This is first and foremost because of the superlative staff at Pinole. In many other facilities staff are a combination of pushy, saccharine, aggressively salesy; and disgruntled, grumpy and clearly unsympathetic to the seniors in their care. And I get it - caring for seniors with varying degrees of physical and mental ailment is about the most demanding work there is. Some of the seniors here are fully capable, even drive. Some require a lot of care. I witnessed staff treating all residents with respect and kindness - and never anything less. The staff at Pinole make their work look like a pleasure. They smile sincerely. They're patient, polite and still real - and they work their butts off. They're really the best I've seen. They treat the facility like a community and work hard to foster connections among the inhabitants. The facility is clean and in good repair. There are a few patios including a small dog park. They have a daily exercise class for seniors and lovely lounges throughout. The food is good - sometimes great. I visited my mom nearly every day while she stayed here, often with my small children and a giant off leash Labrador (my mother's). Staff went above and beyond tolerating us roaming through the halls and making space for us at meals. Vivian often had popsicles for the kids at the ready. Sheryl worked through her birthday weekend to admit my mother on a tight schedule. I know assisted living communities vary greatly and money can buy almost any degree of comfort. Sadly, for most seniors money is a very limited resource. The prices also enable real people to live here and secure comfort, security and around the clock assistance.

I toured the Memory Care unit and was very impressed. A friend also gave it high marks and he had…read moreworked there! My Loved one needed surgery, so could move ahead immediately. Now circling back - they will not return my calls or my inquiries. This is poor customer relations.

The Staff at San Pablo Healthcare & Wellness Center are wonderful. My husband was treated with…read morekindness and understanding, as were all the other patients and residents. My husband was there for rehabilitation. The Physical Therapists and Occupational Therapists were great.

This place is so out dated it's crazy there's only two CNN that are doing a great job miss Andrea…read moreand Miss Maria. They take over 30 mins to come check on you in your room when u press the call light the food here is bad I have proof pictures videos janitorial people just walk in your room and showers without knocking while people are changing and cleaning them selfs. I've been here two months and hardly ever eat there food cause most times it looks nasty and as if they don't care what we eat are need. If u have family that can't speak up for them selfs please don't bring them here.

Everyone friendly and helpful. Sometimes short on help?…read moreFood was good. Occasionally too many days with the same food as the main dish, but good.

First, this place does not have a good smell. We went to visit an old friend who is stuck there in…read morea room for 6 people. I am not sure if they ever get him out of bed. Our friend needs human interaction, and I am not sure if he is receiving any true interaction from the staff. I would not willingly send a loved one there