My mom was a resident of Belmont Village from the Fall of 2018 through early 2022 in her mid to…read morelate 90's. My experience was 100% positive - the professionalism and the caring of the staff members was excellent, from the nursing staff to the PALs personal assistants to the management. Many staff members often went above and beyond the call of duty to make sure all the residents were safe, well cared for and happy. The facilities are always well maintained and clean which reflects the efforts of Nolan and Michelle was an outstanding Executive Director. The most important thing is that mom was happy and well cared for, she and I were able to share a lot of happy times and memories throughout her stay at Belmont Village.

I had problems with my room when I moved in. The lock wouldn't work, so I reported it, but they…read morewere unable to fix it. My key afterward would not work, but they failed to fix it. Now, it refuses to lock. I do not know what to do. G Kao, room 317

I wish I could give this place 10 stars. We brought my dad there a year ago. He was in pretty bad…read moreshape with congestive heart failure and when we got him out of the hospital Chaparral House was highly recommended. The staff was very friendly, warm and attentive. They had classes and a lot of socializing for the residents. The place seemed great. Unfortunately, like I said, my dad was in bad shape and it was his time to go. After a few days he went into hospice care there and again the staff was really kind, helpful and supportive. They really had hearts and you could tell, cared about the residents. When my dad passed and they removed his body, the staff asked if they could line up and sing amazing grace as his body was wheeled away. They said they offer this for all their residents who pass no matter how long they were there. This still chokes me up that they did this. It was such a beautiful gesture in my families hardest time. How many places do something like that? I will never forget Chaparral House and they will always be in my heart.

I went to Chapparal House after a back surgery and having Guillane Barre syndrome. I couldn't walk…read morewhen I got there. I strongly recommend this place. The nursing staff comes quickly when you call them. They are very attentive. The physical therapists worked very hard with me and after a month I left there walking on my own. The social services there are also very good. The kitchen serves a very varied menu and the food is tasty. There is some amazing artwork on the walls. And there are wonderful grounds and gardens. I heartily give Chapparal House five stars.

My siblings and I are deeply grateful, especially to the staff at Raksha - Regina, Zenash, and…read moreSumitra--who have such a difficult job, but one they all choose to do because they care about the elderly. I witnessed them sing, tell jokes and stories, and get my dad to say and sing things he hadn't in years, smile, and laugh. They got his diet so clean, they were able to take him off insulin for the most part, which he had been on since he was a young adult. They got him to walk after a hip surgery and treated him with care and dignity as they did the other patients they cared for at the same time. Shalini and Nalini were effective and communicative as an administrative team, who had good connections to medical care and were open to alternative care as well. Dr. Andrew Wallach who is the "house doctor" was wonderful and did this because he cared about this segment of the population who are aging rapidly without an infrastructure in this country to take care of them. For almost a year, my dad spent his last days in this place of care. One of us adult kids would visit about once a week at least. And the weekend before he died (the staff and administration tried to warn us--they knew as they had seen pre-death so many times), I could tell that he tried to express thanks for care the staff was giving him, even with his state of dementia. There was no panic of the unknown in his eyes--just him trying, with his lack of ability to speak or move much, to communicate last messages--including ones of gratefulness to his caretakers--the patient, talented, smart women who carried him into bed, changed his diapers, cleaned up endlessly around the toilet, cut and his hair, cooked amazing Ethiopian food (yum!), took his and others' odd yelling with grace, and engaged him in conversation when he asked where his wife (my mother) was (died just a month before he was admitted)--people who authentically cared about him. I really hate to break it to you, adult children, but end of life for our parents is hard and never perfect. It's not going to match our expectations of when we may have last seen them. I do not lie -- it will always suck, but we should be grateful and thankful that there are others like the folks at Raksha to give our parents the best possible end of life that we cannot for whatever reason we might feel guilty for -- we live too far, we have busy jobs, busy lives, children to take care of -- whatever the reason. Or just that health-wise, our parent really would benefit more and have a better quality of end-of-life from a place that understands and can provide 24-7 care better than we could provide. Some of our parents will be much more far gone (either mentally, physically, both) than others--and this is where you, adult child, need to do your homework and really determine what kind of living situation will be right for your parent for what their needs are now. A care home may not the right choice for absolutely anyone who may be experiencing memory issues, physical limitations, etc. Yes, it's scary - but it may not be the right choice right now. For my dad who was forgetful enough to not eat or drink; who wandered in the streets and thought he could still drive; who never remembered the person who just talked to him 2 minutes ago or what was said; who had incontinence, mobility, and chronic health issues; who had limited ability to converse normally with people and was prone to occasionally shouting--the house of Raksha was a blessing for him and us. So for that, I give Raksha 5 stars--but keep in mind, it's 5 stars only if you, adult child, did your homework and determined it was the right situation for your parent. If your parent is only entering the initial states of dementia but has no other issues, it may be more appropriate to look into hiring a caretaker to come to your parent's home certain hours of the day and do certain tasks. If your parent really is looking more for a senior community housing to spend their golden years in, then that's a different kind of situation as well. Best of luck to anyone dealing with discernment around end of life care for a loved one. Please feel free to message me on yelp if you want to ask more about our experience with Raksha.

While some of the day time care givers are truly caring and exceptional, the overall level of care…read morefalls well short of acceptable and respectful. The main mode of "care" is overly medicating until your loved one is an invalid - and easy to manage. Services promised and paid for (like physical therapy) are non-existent, this constitutes fraud. The main "activity" on offer is watching tv - all day. The owners of Raksha will look you in the eye and smile while they lie directly to your face - they should not be trusted to care for your elder loved one. I would rate zero stars if possible.

Had my dad living here as he needed 24/7 care. The ladies who worked there were like family and…read moretreated my dad like family. They were so wonderful and kind. Even the owner, Ali was not afraid of hard work as he would also pitch in and help around the care facility. We recommend this senior care home because they work with heart. Everyone working here is very compassionate and nothing was ever too much for them.

My 91 year-old mother was fortunate to be cared for by the excellent care-providers of Home Sweet…read moreHome. The quality of care my mother received was absolutely superb. The caregivers listened to her, were respectful, and promptly attended to her needs and requests. She ate fresh organic food that was cooked everyday. She was able to walk in the large, calming backyard with beautiful trees and flowers and sit and relax in the comfortable outside seating. I truly had peace of mind knowing that my mother lived the last months of her life in such a tranquil and loving place. The leadership of Home Sweet Home, the owner, Ali, was always highly engaged with the residents, enjoyed talking to and interacting with the residents, and ensured that a very high standard of care was implemented everyday. God bless them all!

Everything !!!! and everybody !!!! on staff at Greenridge are awesome !!!! They make sure you feel…read moreextremely welcome & superbly cared for in every way possible, always treating patients with the upmost gentle care & kindness & expert professionalism!!! Thank you to all the amazing staff and the wonderful director Mr. Jesus !!!!

The staff of nurses, CNA's, janitors, entertainment, and especially PT and OT personnel are the…read morebest, they treat like family. You need to pay attention to billing. Twice they tried to bill us for what Kaiser paid for. Thank goodness for my daughter who caught this. They kept trying. Very disturbing. Outside of that, I give Greenridge 4 stars, for the way I was treated and taken care of, the best treatment by the other departments.

Warm, amiable staff handle their jobs professionally with care. Here's an example from the…read morekitchen Vegetable are tough to do enmass. So what these folks did was scoop out the seeded center portion of zucchinis leaving just the rind and a bit of flesh. Great Idea!¡!

I spent 2 and a half months here and let me say the staff is amazing. From the Director down to the…read moreCNA's and physical therapists, everyone was so helpful. I came there after spending 3 weeks in ICU, I couldn't walk or even roll over, I was that incapacitated. Their PT department is the best. Between them all the got me up and moving again once I got out of my own head (I was having a "poor me" situation) and Kim was the best. She taught me to trust my body again to do the things it used to and it worked. I don't know if I ever could do enough to repay them for my life back. I'm still not 100% but close and never would have got here except for them and my own determination to get well enough to go home to my husband and 4 legged kids. Thank you for everything, I have nothing but positive things to and recommend. At some point you have to be responsible for yourself and put the hard work in.

There so much that I want to say about this assisted living facility, but I just want to get this…read morereview up now while I'm here for my second visit. I've been to a number of care facilities and this is the first one that I feel very very comfortable visiting. The grounds are clean and beautifully landscaped and designed, the inside is clean and not smelly, the staff is really relaxed and friendly. And it's very close to some great hiking trails near Canyon and Redwood Road. So after a visit to one of the 94-year-old residents who I'm looking after, I can head out into the beautiful surrounding hills to get grounded in nature

I settled my mom here a year and a half ago after she was no longer able to live completely…read moreindependently. The staff is extraordinarily caring and attentive, the setting is inviting, and the rooms are clean, bright and comfortable -- allowing each resident to decorate and furnish as they are comfortable with. Mealtimes are communal and extended family is always made to feel welcome, with facilities to join a parent or a friend at a private table for a get-together at mealtime. The facility also supports a memory-care unit for residents that require 24-hour supervision and assistance with most daily tasks. My mother needed to move into that unit after a year because of a degenerative illness -- and the continued care there was supportive, gentle, and comprehensive. The facility works well for people across the whole spectrum of abilities and levels of independence. The management team spends time getting to know and understand the needs and particulars of every resident -- something impossible at most larger facilities. I am grateful that there was availability at Moraga Royale -- it is worth waiting for.

My mom moved in to Merrill Gardens in early December and still thanks me for getting her in there…read moreabout weekly. I'm in Alameda and am *loving* having her so close by! This is a very active community and very friendly. The dining is open 7AM to 7PM, no restrictions, and the chef is from Skates on the Bay and is a friendly, kind man. The food is spectacular, really, and the menu is quite varied. I've seen 2 kinds of fish offered more often than not! My mom's room is spacious and lovely, with a balcony and bay windows (not all 1-bedrooms have that). There is just the right amount of room, and a full kitchen (which we've used for family get-togethers; nice to have an oven available!). There are windows at the end of each corridor which really opens up the place and allows in some nice natural light. There is a terrace on half of the top floor (the other half is rooms + ventilation units) that has a stunning view of the Bay Area, plus raised beds for the residents to garden with. There's an extensive activity calendar, including outings and special events, and 2 movies show per day in their comfy movie theater. Mom has been going to the daily exercise classes, which is terrific! All of the staff is helpful and friendly and I'm rather fond of many of them already. We're very pleased with our choice.

On 10/4/26, Christian, the Community Relations Director, gave me a realistic price for assisted…read moreliving with LOW level of care ( $5750 for a studio, $820 for care, per month. See photo, Exhibit II, "Established Fees and Services." Christian, the Community Relations Director at Merrill Gardens, highlighted in yellow "$820 per month". That is HIS highlighting). I had told Christian on 10/1/26 that the skilled nursing facility (SNF), where my 89-year-old mom is recovering from 4 compression fractures in her spine, is requiring her to leave on 10/7/26. Therefore, I am looking to admit her to Merrill Gardens on 10/7/26. Christian told me yes, it is doable for me to complete their intake process in time to admit her on 10/7/26. I spent hours gathering my mother's medical documents, I paid the $8500 security deposit, I spent time filling out Merrill Garden's forms, and meeting (along with my mom) for 45 minutes with Merrill Garden's nurse, Parinda (who had forgotten our meeting and arrived 45 minutes late. Also, she had no idea that my mom needs admission on 10/7/26, she was completely clueless about that. In retrospect, that was a warning sign that Christian and Parinda were not working together to meet an admission date of 10/7/26). Then, later, literally JUST HOURS before the skilled nursing facility (SNF) was going to discharge my mom on 10/7/26, suddenly Christian at Merrill Garden informs me that no, actually, the cost is much higher that what he told me, because now their nurse, Parinda, feels that my mom needs a HIGH level of care. So now the cost is $5750 for studio, and a whopping $4950 for care. My mother needs care, but not to the tune of $5000 per month!! In a discussion on 10/4/26, Christian and I agreed that she probably needs eyes-on help during bathroom activities. She doens't need a lot outside of that, the eyes-on is the main part. I know what my mom needs, but I don't know enough to negotiate costs, which is a completely different topic. Another reason I cannot negotiate is the urgency of current circumstances. The more urgent one's circumstances, the bigger one's disadvantage in negotiating. Clearly, I am unable negotiate in a knowledgeableway, and Christian knows this, or ought to. I will trust an organization that 1) provides accurate rates up front and doesn't change those rates on the day that we all agreed was the day I need to admit the family member to assisted living; 2) provides a needs assessment that factually reflects what the person needs, not inflated needs to get more money; and 3) tells me up front when they cannot meet my timeframe, instead of telling me, for days, that yes they can admit my family member on the date that I am seeking, but then, on the day of admission, suddenly they cannot admit unless I engage in a negotiation about costs. Merrill Gardens failed on all the foregoing. They are not trustworthy. Christian told me he has been Community Relations Director at Merrill Garden for 3 years. Presumably, he has experience dealing with people trying to admit their family member to under tight timeframes. He knows what it takes, and how long, to complete the admission process. In my very first email and voicemail to him on Friday 10/1/26, I said and I wrote, I am seeking to admit my mom on 10/7/26. Christian should have told me immediately when he replied on 10/2/26: "Sorry, it is really unlikely we can meet that timeframe. We can aim for a later admission date, but 10/7/26 is too soon." I would have appreciated it. Instead, because he said yes we can absolutely complete the admission process in time to admit on 10/7/26, I wasted hour and hours of my time and energy to this goal. I could have spent that time arranging home health care, prior to my mom returning to her home on 10/7/26. Christian's and Parinda's actions resulted not only in my mother being at home, unsafe, and me upending my life, again, to take care of her. Their actions have taught me not to trust people in their position. Christian asked me to confer with him and his general manager to clarify things. Are you kidding? You two will just back each other up, don't'cha think? The silver lining to all this is that I drove my mom home on 10/7/26. Luckily, she made it up the 6 steps to her front door without injuring herself, by holding heavily onto a rail. She has 4 compression fractures in her spine. After she ascended the 6 steps, she collapsed immediately in a chair that I shoved in front of her. For God's sake. These front steps are one reason, out of MANY, for my wish to take her directly to assisted living after rehab. Because I focused my efforts and time on completing the admission process for Merrill Gardens, I didn't instruct Kaiser to deliver durable medical equipment (hospital bed and wheelchair) to my mother's home. I didn't arrange for home care assistance. Thanks, Christian, Parinda, and the general manager at Merrill Gardens.