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Oakland, CA

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Piedmont Gardens

4.1 (95 reviews)
Open • 9:00 am - 5:00 pm

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Having searched for skilled nursing facility (SNF) services in the past for both my late wife and my late uncle, I've seen many facilities -- and Piedmont Gardens truly stands out. I'm genuinely impressed by the exceptional quality of the caregivers, doctors, and staff. They are not only highly knowledgeable in their areas of specialties but also warm, attentive, and skilled in working with people. I've already recommended Piedmont Gardens SNF to several friends and colleagues, and I'll continue to do so.

Cheryl F.

I spent over six weeks at Piedmont Gardens recovering from an amputation. Staff at Piedmont Garden treated me with loving care, respect, support, and professionalism. The facility made sure I recovered in a safe, clean environment. The staff made sure I ate,, had a clean environment , transported to follow up outside doctors visits, and had access to the in house doctor and nurses. There was weekly outdoor entertainment to participate in, a restaurant you and family could enjoy Most of a professionals that treated, cared and rehabilitated me towards resuming my regular activities. I had developed and bonded a friendship with staff and felt sad when it was time to leave. I am beyond grateful to the team at Piedmont Gardens. You are the best.

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5 months ago

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Page 1 of 3

Ask the Community - Piedmont Gardens

Review Highlights - Piedmont Gardens

“At the time, we weren't allowed to visit due to both PG's, and the State of California's COVID protocols.”

Mentioned in 4 reviews

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Bay Area Healthcare Center

Bay Area Healthcare Center

4.4(68 reviews)
2.2 mi•East Oakland

My husband has been at Bay Area Healthcare Center for three weeks. The care has been outstanding…read more The staff is prompt to meet his needs on a daily basis. They are friendly, respectful and very caring. The physical therapy team is outstanding. They took the time to thoroughly understand his issues and addressed them, both physical therapy and occupational therapy. He is coming home with practical tools. They also took the time to involve me in his therapy, always ready to coach me and answer questions. I would also like to acknowledge the social services team who were very responsive to my requests and gave excellent guidance. Finally, a shout out to the resident physician Dr. Jimenez. He was also very responsive, compassionate and a great communicator. I would definitely recommend Bay Area Healthcare Center.

I didn't want to write a review until I been around long enough to share my honest experience on…read morethis facility. First off, the location seems pretty safe and there's street parking. There is garage parking, but it's for the workers. The receptionist is nice and requires a Covid test before entering. The place itself is well kept. It's nice and clean, there's an outdoor patio where you can get some sun. A few tables and chairs. Flowers and a small foundation. There's two sections of the building. There's no order or weird smell, this facility is very clean. For the most part, the nurses are really nice, kind and talkative once you get to know them. My mother goes there everyday so she knows all of their names. I have a few favorites because they give my dad amazing care. Even the male nurses and workers are great! They would come in and adjust my dad so he doesn't get bed sores. The respiratory therapist, Gina is amazing! She's so sweet. She's been taking care of my dad really well. Some of the nurses/CNA that I really appreciate and want to show recognition for their hard work is Maribel, Genesis, Michelle, Amanda, Sophia, Daisy, Edwin, Patrick, Ricky, Masa (spelling?) and a few others that I can't remember their names. I mostly know their faces when I come visit. My mother wanted to add: Karen, Liza, Edith who are social workers and they have been very helpful. The nurses, cna's, care takers are all careful when it comes to my dad's care. He can't be on his right side due to the brain injury he has. I would also like to say, the director, Shirley is very kind. She has been a great help during this difficult time for all of us. She's been really accommodating to my mother which I am very thankful. This place and staff is wonderful. They also decorate the courtyard for the holidays (see photos). No negative feedback at all. The janitors and clean up crew are also hard workers,

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Bay Area Healthcare Center
Bay Area Healthcare Center
Bay Area Healthcare Center - Inner courtyard

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Inner courtyard

Mercy Retirement & Care Center  - Mercy Retirement & Care Center - Exterior

Mercy Retirement & Care Center

3.3(24 reviews)
3.5 mi•St. Elizabeth, Fruitvale, East Oakland
Established in 1872
Certified professionals

I believe John D's review of Mercy is poorly written and gives the wrong impression of Mercy…read more Mercy is a non-denominational, full service facility, with a secure campus that has 24/7 Reception, beautifully landscaped gardens, and every service a resident could want: three nutritious meals every day; a variety of daily activities and special events; housekeeping service; 24/7 floor staff for night or day emergencies. Mercy is run by the non-profit Eldercare Alliance. They're associated with the four AlmaVia facilities in the Bay Area. We needed a facility for my 85-yr old MIL who is physically healthy, but has a mild-to-moderate case of dementia. We wanted a full-service facility so that as she declined, we would not be forced to move her somewhere else (disruption is highly stressful for dementia patients). My MIL is in now in Asst. Living. Although reluctant (as many elderly are) to make "the move" out of our home, she quickly adjusted and in less than a month's time was telling her friends she absolutely loves it at Mercy. She loves how caring and friendly all the staff is, and how quick everyone was to learn her name. She loves the reassurance that she will be escorted to and from her bath, so that she need never worry about falling. She enjoys the food, which is quite good (we've eaten there with her a number of times). She appreciates the choice of activities and for the first time since being widowed, is making new friends, because Mercy provides a supportive sense of community for its residents. Unlike John D., we investigated seven different senior facilities nearby our home. There are many different types, but we needed a full service facility with a Memory Care unit. But what makes one facility different from another is the staff. And Mercy's staff is VERY, VERY GOOD - at all levels! There were some minor issues at first because moving in and getting her settled was complex; but Mercy was always responsive and showed themselves willing to go that "extra mile" for my MIL's comfort. We have visited elderly friends at other (even more expensive) facilities where the night staff was sullen and uninterested when a resident comes to ask a question. We have had many interactions with Mercy staff and all have been 100% positive. We are convinced that Mercy was the right choice. They are a caring, compassionate, and highly professional care facility. Oakland seniors are lucky to have Mercy in our city! (Note: edited June 2014 to reflect that Salem is being sold to finance an expansion of Mercy's campus to provide additional Memory Care units. Salem is being purchased by a for-profit corporation, similar to Sunrise Living and AgeSong.)

Mercy Retirement is a hidden gem in Oakland California for senior living. 150 years of caring and…read morecompassion, along with world class culinary experience and award winning executive chef Steven Catindig.

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Mercy Retirement & Care Center  - Mercy Retirement & Care Center - Interior

Mercy Retirement & Care Center - Interior

Mercy Retirement & Care Center  - Mercy Retirement & Care Center - Interior

Mercy Retirement & Care Center - Interior

Mercy Retirement & Care Center  - Mercy Retirement & Care Center - Exterior

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Mercy Retirement & Care Center - Exterior

Bellaken Garden & Skilled Nursing Center - Some of the wonderfully loving staff at Bellaken!

Bellaken Garden & Skilled Nursing Center

4.4(53 reviews)
2.8 mi•East Oakland

Bellaken Gardens is an awesome place to work. Large variety of residents to work with, friendly…read moreemployees, friendly residents, loving and caring families come to visit their relatives, excellent work environment and Multi-cultural in addition to learning about different cultures/traditions that have gone on for centuries. Additionally, I have started to learn some Cantonese. Example: I have learned to say, "Happy Birthday." Wouldn't ask for a more loving/caring and better place than Bellaken Gardens to send my loved ones who are looking to retire or get treatment. As a Former Employee, "Yes, I highly recommend." So grateful and thankful that I had the opportunity to learn and develop my skills here. Incredible tutelage from everyone I have came into contact with wether it was Resident or Staff. (Activities/Medical Assistant) Perfect place to develop your:Nursing/CNA/Customer Service and your skills in general in addition to Bellaken being an excellent stepping stone to your future goals. Bellaken has the best Staff and rate them, (10,000 Stars +) Furthermore, since you are there to assist residents and making sure their "ok," couldn't do my job well if it wasn't for strong leadership and the Entire Staff going above and beyond the calls of duty, even during a Pandemic!!! Great job Bellaken!

Very short handed. Heavy turnover. Attendants don't know what the patients capabilities or needs…read moreare. If you are Chinese it's a different experience. Why do they need visitors to make an appointment before visiting, even for family members?!

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Bellaken Garden & Skilled Nursing Center - My best friend, my grandma.

My best friend, my grandma.

Bellaken Garden & Skilled Nursing Center
Bellaken Garden & Skilled Nursing Center

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The Point at Rockridge - Happy grandma!

The Point at Rockridge

3.8(43 reviews)
0.4 mi•North Oakland

I'm writing this long overdue review not as a resident, but as someone who has been on the property…read morenumerous times. I've observed and I've had a great experience at The Point at Rockridge in Oakland. The front desk and management staff have been nothing short of amazing. Kenneth, in particular, is always available, accommodating, responsive, and willing to help whenever something comes up. Having someone who communicates well and genuinely makes an effort to assist residents makes such a difference. The property and grounds are consistently clean and well maintained, and every staff member I've interacted with has been kind and professional. The community itself is in a great Rockridge location with convenient access to the surrounding Oakland area, shopping, restaurants, and everyday necessities. Kenneth and the team truly deserve recognition for the level of service they provide. Highly recommend The Point at Rockridge to anyone looking for a community in the Oakland/Rockridge area.

I have been visiting a friend at this assisted living facility for 3 years and this issue has gone…read morefrom bad to worse. I am honestly shocked by the conditions given how much residents are charged to live here. The most unacceptable issue is the persistent smell of urine and other strong odors throughout the third floor. It is not occasional -- it is constant, and at this point it has become noxious. As I understand residents have complained repeatedly and have requested that something be done, yet nothing ever changes. For a facility that charges exorbitant marrates, basic cleanliness and odor control should be an absolute standard. It is difficult to understand how management expects families or residents to feel comfortable, respected, or confident in the care environment when such a fundamental problem is ignored. If management is unwilling or unable to address something as basic as sanitation and air quality, it raises serious concerns about what other issues may also be overlooked. This is not the level of dignity or care that seniors deserve, especially at these prices.

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The Point at Rockridge - The backyard patio

The backyard patio

The Point at Rockridge
The Point at Rockridge - Her room during the holidays

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Her room during the holidays

Piedmont Gardens - retirement_homes - Updated November 2026

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