The staff are knowledgeable and helpful, which made deciding on the light fixtures I wanted easier…read more The staff are also attentive and ensure that everyone in the store is taken care of quickly and with respect. They also were competitive with pricing compared to other stores. We feel we got a good deal from them.

There is a decent selection of lighting to choose from. I purchased my bathroom lighting here…read more Staff stopped by to ask if I needed any help while strolling around the store.

Spent over $2000 at the above place. Had to wait for the last two lights to arrive. When they…read moredid, guess what? One of the lamps had its wires cut. We called and called and talked to Ken, who did absolutely NOTHING for us. Promises and promises and no help whatsoever. My husband had to buy materials and rewire the lamp himself. If he weren't so mechanical, we'd have one faulty lamp after all that dough spent. AVOID THIS PLACE. They don't care as long as they have your cash. Customer service doesn't exist here at all.

The amount of lighting they have here is simply staggering. We've been to most of the lighting…read morestores in the area, and Lighting Warehouse has one of the largest selections. Leonard helped us out during our first visit and has been assisting us ever since. He is a shining example of how a business should handle customer service. He always takes the time to provide personal assistance that never feels pressured--extremely rare in the sales industry. Not to mention, he is super cool ... I actually think he's an ex-HK celebrity in hiding! On top of exceptional customer service, the prices he quoted us in our first order for ceiling fans + lights were lower than every store we had previously visited, even compared to online vendors. We've already been back multiple times for new orders. Nowadays, whenever we need lighting, I always check with Lighting Warehouse to see what they can do, even after viewing products at other stores. If they don't have it, they can usually special order it. And since our initial visit, every final purchase for lighting has been made at Lighting Warehouse due to their prices, selection, and service. I'm a huge fan of Lighting Warehouse, thanks to Leonard!

I've been to a few light stores in my days but this one takes the cake, so trippy I loved it, I…read moreended up buying for my dining room, above the fireplace, staircase, kitchen and also for the nook area, honestly I want to go back next week for the upstairs, I liked the quality, the price the experience and the service we received

we bought 2 crystal chandeliers from this store and it was worth every penny. Stunning and beautifulread more

Taikoo has a good selection of lighting (overhead, lamps, chandeliers, and a great selection of…read moretrack heads) and decorative mouldings (crowns, ceiling medallions, and other ornate trims), although their selection of baseboards and trims is a little limited. However, I think this is why they are able to offer some of the best prices I have seen in Richmond. They deserve 5 out of 5 for price. We bought all the mouldings for my mom's house reno and our own new house there over the past 3 years. The only reason I'm not giving them a 5-star rating is because we recently had a problem with an incorrect order on the store's end and it took more effort on our part that it should have to see that it was resolved. Other than that, we have been very happy with their products and based on their pricing, I would definitely recommend them. A word of caution: plan and measure your project carefully as they they have a "no returns or exchanges" policy, so better to buy less and keep going back for more!

Products are ok, but the staff there is very unfriendly, and unwilling to help. There are no…read moreexchanges or refunds after 3 days and their hefty restocking charge is hefty at 20 %.... Will not recommend anyone to go to this store, I am a contractor and will tell all my employees to not go here as well. Very bad service, and very rude to customers. I really wonder why they have any business they way they treat customers.

We were looking for three vanity lights for above the sink. Two in my big ensuite and one in the…read moresmaller bathroom. Maple Lighting had the perfect contemporary vanity light fixtures that I wanted. They were also on sale for a very competitive price. Kelly ordered it for me and it arrived promptly two weeks later as promised. Kelly was knowledgeable and patient in helping me pick out the light fixtures and also the type of LED light bulbs that would be most appropriate in terms of daylight brightness. The most amazing thing is that after I had the light fixtures installed, I had a problem inserting one of the lightbulbs. As I live in Vancouver, and not in Richmond, Kelly agreed and came to my condo to help me fix the bulb. It turned out one of the contacts inside the socket got slightly bent. Really friendly and great customer service! Highly recommend. Go see Kelly!!

The service is good, very friendly and no pushy at all. The price compare to the other store is…read morevery reasonable. We will come back when we have another house.

I dropped by the outlet store looking for a roll end carpet to solve some noise issues on my…read morehardwood hallways for my condo neighbor below. the two women working were exceptionally helpful and we found a perfectly priced roll of wool carpeting 9 x 12 ft for $80!! we had checked a few other places and nothing compared to the selection and quality elsewhere. good humoured , accommodating and great pricing all made the experience painless and solution oriented. would suggest this as a go to place for bargains galore. they also have tons of great prices on other flooring and are attached to a an amazing furniture outlet as well. will be my go to place for home decor needs. great value and service.

My client and I purchased 1000 sq ft of Evoke laminate flooring at the Jordan's Flooring Outlet…read morelocated in Richmond, BC, under the personal verbal assurance from the sales supervisor Ron that any unopened flooring could be returned for full refund within 30 days of picking up the order. When we returned to make a return on the excess flooring material, Ron denied making such remarks and claimed that we lied in order to make a return. We found this accusation to be offensive and insulting. After a series of reasoning, he agreed to accept the return but asked for a 25% restocking fee which was never mentioned nor written. Even after the return had be made, he continued to question my client's honesty and claimed that she over ordered to receive "special pricing" on orders over 1000 sq ft. It is worth mentioning that prior to purchasing the flooring, we brought in the floor plan layout of the unit and were advised by Ron to order 1035 sq ft of material. So that claim by him was false and insulting. Upon leaving the store, Ron was still making remarks that we lied and even said, and quote "maybe I will reverse the refund". I believe that is illegal and my client will be checking her Visa statement to see if he indeed do so. This has been one of, if not the worst experience we've had at any stores and the supervisor's behaviour and mannerism is completely unacceptable. We will not return to this store in the future.

The Best selection in town for antique, vintage and modern lighting plus they are the only ones…read morehandmaking lighting in town. Awesome shop!

From the owner: Fine crystal lighting for your home. We carry a wide variety of crystal chandeliers, wall sconces,…read moreisland lights and much more.

I booked Christmas light services. The people who came were courteous and professional. HOWEVER,…read morethey upsold without my consent, charged me for things they did not do and were very aggressive in collecting payment. The work is of high quality BUT way overpriced and with poor customer service. My advice, if you are to use them is to seek competing quotes, submit them to them for consideration and be as aggressive as they are with respect to finances, and make sure before the work starts that you will not pay them more than a specific amount. BEWARE!!!!

I used Shack Shine a few times for my roof cleaning, gutter cleaning, window cleaning and power…read morewashing for my driveway and even for my Christmas lights. The Shack Shine crew did a fantastic job! I appreciated that the crew took the extra effort to really do a deep clean on the roof to remove all the moss and years of accumulated grime. I was long overdue for a deep roof clean and couldn't be more pleased with the work. Windows and gutters were also done to expectations. The crew was very polite, respectful and professional. Thank you for the work - really appreciate it!