1. Home Sense

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Manalapan, NJ

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Home Sense

3.0 (10 reviews)
Closed • 9:30 am - 9:30 pm

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Brielle Furniture Interiors

Brielle Furniture Interiors

3.1(17 reviews)
16.3 mi
•$$

It's such a pleasure shopping at Brielle furniture. The personalized treatment we received from Ed…read morewas refreshing and wonderful. Ed was patient and knowledgeable. He answered all of our many questions and had no problem making calls to the company to confirm information. He was on top of our order, updating us at every step. He even intercepted and took care of an issue before the furniture was delivered to me. The delivery guys were wonderful. They were pleasant and very respectful of my home and furniture. They took every precaution not to damage anything during the delivery. They even added felt to the bottoms of all my furniture to avoid scratches. I will definitely be using them again in the future.

Ian, You have…read morereiterated the process I explained in my initial response, so obviously I am well aware. Yes, Brielle protects itself with the dye lot comment in the contract. The problem with that is Brielle and Taylor King are the only people making any determination of difference. We are dealing with neautrals and it took me at least 20 swatches to be sure they worked together. Mine do not. Two small swatches compared to two larger chairs we ordered makes a significant difference in a room. Again, I requested a swatch from TK and just weeks later received the Chairs in a different dye lot. I was told they do not update swatches....Really, for that price range.... That is unacceptable, lazy and negligent. As I suggested, why not send a swatch from the fabric they are using..... How difficult can that be???? Shame to lose business for such a simple fix. I would have seen the difference.

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Brielle Furniture Interiors
Brielle Furniture Interiors - Recliner chair

Recliner chair

Brielle Furniture Interiors - Recliner

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Recliner

Arhaus - Bedroom

Arhaus

3.5(24 reviews)
2.5 mi
•$$$

I find it fitting that this store has such high reviews, and others are lower. I have gone to a few…read moreArhaus locations, but ultimately purchased my furniture here. Where the others failed, the crew from the Freehold store picked up the slack and made sure we were taken care of throughout our process and ensured we will be customers for a long time. We furnished a beach house almost entirely from Arhaus. What we bought elsewhere was still inspired by their style. We mainly worked with Jeffrey, and to a lesser extent the manager David. They were both so helpful and easy to work with. No pressure, just professional assistance. They were pleasant in providing their advice but not condescending when our ideas clashed. They locked us in the best prices as sales came up and bundled our orders to keep delivery costs and inconveniences to a minimum. I should also say they kept in contact via email and phone even after hours if we had questions. Deliveries and post sales service were both amazing. The delivery crews took their shoes off each time they crossed the threshold of the house, even after I told them that was not necessary. One of our items was damaged. We did not notice it right away. Weeks later I sent a few picture to the store and 2 days later the concierge people called me with apologies to set up a replacement. No hassle, no questions, just customer service the way it should be. Just one family's experience but I enjoyed spending money here. I felt the quality of the furniture and the quality of the customer service were on a level relative to the cost.

I purchased 2 leather recliners from Arhaus and took out the extended warranty. After about a year…read moreone of the recliners is now squeaking when you sit or get up from it. Arhaus says we are not covered for squeaks. They sent a technician that oiled some areas and tightened some screws. I told him it was still squeaking and he said he would put it in his report. Customer Service says it's not covered. So thousands of dollars in recliners and squeaking is Ok. Will never shop there again. Save yourself aggravation and shop elsewhere.

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Arhaus
Arhaus - Fading after not even 3 years

Fading after not even 3 years

Arhaus - Fading

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Fading

La-Z-Boy Home Furnishings - Paxton Sectional

La-Z-Boy Home Furnishings

2.5(8 reviews)
3.2 mi

Okay, I had to come on here and write a review specifically for Yelp because, surprisingly, they…read moreare all mostly bad on here?! Now, no one really uses Yelp these days compared to Google reviews so I will add mine here as well as there for this store. We went here to get a lift recliner for my elderly grandfather. I called the day before to verify they had the one we were interested in and they called me back promptly to let me know they did. They had even more in store than they did online. We were greeted immediately by Robin and she was so kind to us. We chatted for a while about the chair as well as life in general. Our experience was very smooth and pleasant. The store was clean, had a huge inventory, and felt very spot-on with today's design trends. The chair is coming in one week. They were on a 6-8 week delivery for custom fabric so we picked one in stock to get it sooner for him. After our purchase we walked around and looked at everything for fun and everyone was chatting with us and being very nice. 10/10 experience.

Horrible customer service. Disrespectful salesperson that refused to honor the store's online…read moreprice. When another salesperson finally agreed to honor the online price they then proceeded to deny the military service discount previously offered for the delivery cost, claiming ... we were already getting a sale price and we couldn't have both. Avoid this store !!!

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La-Z-Boy Home Furnishings - Alani sectional

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Alani sectional

Home Sense - homedecor - Updated October 2026

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