1. Home Sense

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Manalapan, NJ

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Home Sense

3.0 (10 reviews)
Closed • 9:30 am - 9:30 pm

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Brielle Furniture Interiors

Brielle Furniture Interiors

3.1(17 reviews)
16.3 mi
•$$

It's such a pleasure shopping at Brielle furniture. The personalized treatment we received from Ed…read morewas refreshing and wonderful. Ed was patient and knowledgeable. He answered all of our many questions and had no problem making calls to the company to confirm information. He was on top of our order, updating us at every step. He even intercepted and took care of an issue before the furniture was delivered to me. The delivery guys were wonderful. They were pleasant and very respectful of my home and furniture. They took every precaution not to damage anything during the delivery. They even added felt to the bottoms of all my furniture to avoid scratches. I will definitely be using them again in the future.

Ian, You have…read morereiterated the process I explained in my initial response, so obviously I am well aware. Yes, Brielle protects itself with the dye lot comment in the contract. The problem with that is Brielle and Taylor King are the only people making any determination of difference. We are dealing with neautrals and it took me at least 20 swatches to be sure they worked together. Mine do not. Two small swatches compared to two larger chairs we ordered makes a significant difference in a room. Again, I requested a swatch from TK and just weeks later received the Chairs in a different dye lot. I was told they do not update swatches....Really, for that price range.... That is unacceptable, lazy and negligent. As I suggested, why not send a swatch from the fabric they are using..... How difficult can that be???? Shame to lose business for such a simple fix. I would have seen the difference.

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Brielle Furniture Interiors
Brielle Furniture Interiors - Recliner chair

Recliner chair

Brielle Furniture Interiors - Recliner

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Recliner

Arhaus - Bedroom

Arhaus

3.7(23 reviews)
2.5 mi
•$$$

I find it fitting that this store has such high reviews, and others are lower. I have gone to a few…read moreArhaus locations, but ultimately purchased my furniture here. Where the others failed, the crew from the Freehold store picked up the slack and made sure we were taken care of throughout our process and ensured we will be customers for a long time. We furnished a beach house almost entirely from Arhaus. What we bought elsewhere was still inspired by their style. We mainly worked with Jeffrey, and to a lesser extent the manager David. They were both so helpful and easy to work with. No pressure, just professional assistance. They were pleasant in providing their advice but not condescending when our ideas clashed. They locked us in the best prices as sales came up and bundled our orders to keep delivery costs and inconveniences to a minimum. I should also say they kept in contact via email and phone even after hours if we had questions. Deliveries and post sales service were both amazing. The delivery crews took their shoes off each time they crossed the threshold of the house, even after I told them that was not necessary. One of our items was damaged. We did not notice it right away. Weeks later I sent a few picture to the store and 2 days later the concierge people called me with apologies to set up a replacement. No hassle, no questions, just customer service the way it should be. Just one family's experience but I enjoyed spending money here. I felt the quality of the furniture and the quality of the customer service were on a level relative to the cost.

Do yourself a favor and read the complaints on BBB. Worst customer service and furniture ever. Go…read moreto RH if you want mass produced overpriced furniture. At least RH replaces the furniture when it falls apart after 2 years!

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Arhaus
Arhaus - Fading after not even 3 years

Fading after not even 3 years

Arhaus - Fading

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Fading

La-Z-Boy Home Furnishings - Paxton Sectional

La-Z-Boy Home Furnishings

1.7(6 reviews)
3.2 mi

Horrible customer service. Disrespectful salesperson that refused to honor the store's online…read moreprice. When another salesperson finally agreed to honor the online price they then proceeded to deny the military service discount previously offered for the delivery cost, claiming ... we were already getting a sale price and we couldn't have both. Avoid this store !!!

I have heard about La-Z-Boy for years so thought I would look at what they had…read more I arrived after 6PM and was the only customer in the store. I knew what I needed and described it to the saleswoman. She told me that other than the 2 couches in the front of the store that she kept bringing me back to, there needed to be a 6-foot clearance from the wall for any recliner. I walked around and not one recliner seemed to need even one foot, so I asked again. She stated 6 feet. When I asked her if there was anything that needed less than a 6-foot clearance she corrected herself to 6 inches. I explained that I can do that. She yet she again only took me back to the same 2 couches in the front of the store. Then she once again repeated that other recliners needed 6 feet from the wall. (I could not make this story up!!) She clearly did not know her stock, and then could not find her iPad so she left to look for it...and never returned to assist me. I actually found a couch in the back of the store that might work for me, so I will go to another store.

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La-Z-Boy Home Furnishings - Alani sectional

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Alani sectional

Home Sense - homedecor - Updated October 2026

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