1. Home Repair Service

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Pelham, AL

Home Repair Service

4.0 (2 reviews)
Open • 7:00 am - 7:00 pm
Updated 2 months ago

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2 years ago

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4 years ago

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Apex Roofing & Restoration

Apex Roofing & Restoration

(17 reviews)

These guys came to my parent's house after a big hail storm. This was the first time we had dealt…read morewith roofers and I feel like we were charged for more due to our ignorance on what we were getting. Our insurance covered the roof replacement, however Apex gave us a very basic roof for what insurance paid out. After the fact, we spoke with a couple of our neighbors and they paid less for a nicer shingles - and their roof has a much steeper pitch and more complex roof line than ours. Also the workers left a ton of nails in our driveway and back deck. My car tire got a puncture - in their defense Apex did reimburse me for the $20 repair. I can understand that perhaps a couple of nails might be missed, but I found 30+ nails in the driveway, which is no excuse. Obviously they did not perform proper clean up - I had to complain and someone came out to clean up the driveway. They also disposed a couple of cases of left-over shingle material (still wrapped, brand new in the package) into the dumpster; not eco-friendly. I would stay away from Apex, as they don't have your best interest at heart. Also I've learned to not show the roofer what your insurance will reimburse you for. Get three separate quotes from reputable local roofing companies first, then present your reimbursement amount and make adjustments as needed to the quote.

Hired to repair roofing storm damage. They charged me to replace multiple areas, then patched them…read moreinstead. My insurer refused to pay for work never performed, then Apex demanded I pay for that same work that was never done. At least part of the work they did will have to be redone correctly, as it looks like a DIY project. I am kicking myself for not reading the multiple negative reviews before hiring them. Lesson learned.

Window World of Central Alabama - Owner- Michael Edwards
President- Stefan Edwards

Window World of Central Alabama

(35 reviews)

This review will be updated as I progress through the process. I had about 5 companies give quotes…read moreand Window World provided the second lowest price, but provided the best customer service as far as answering questions, following up, etc. Also is a large, established company. I ordered at the end of last week and I have already received a call with an update that windows have been ordered and they will let me know when they get a production time. I told them from the beginning that I wanted accurate estimates even if they are further down the line. Update 1: 3 weeks and a day later I received a call saying windows are in and they can actually come tomorrow if I would like. She also added that since it's short notice they can help me move furniture or blinds if needed. Update 2: Got a call about 30 minutes before my arrival window and the voicemail said they had ran into issues with the appointment before mine so they would not make it today and asked me to call to reschedule. Honestly bummed because I spent last night moving furniture and was excited for this afternoon. I called and the girl was very nice. Rescheduled for next week and she said she put a note on my account that it should not be rescheduled since I had received same day cancellation today. Update 3: One week later and I have windows! (Insert all the happy emojis here) Window World called the day before to confirm that they would be coming the next day between 12-2. They called day of when they were about 30 minutes out and arrived within the stated time frame. They did a good job letting me know the steps they were taking and checking in with me throughout. The windows look phenomenal and they were done within a few hours. Great experience overall and communication was good throughout.

Customer service, timely response, actual work being done, accurate measurements, friendly workers…read morethat speak English

Home Repair Service - vinylsiding - Updated October 2026

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