Mark was very easy to communicate with, very responsive, and prompt. He was excellent in inspecting our new townhome and walked us through all the issues. He also said we could contact him if we had any questions down the line. We got the report that same evening! Mark was great to work with and we would highly recommend him. read more

Mark was thorough and clearly knows what he is doing. He found a number of things that in the end allowed me to be in a strong position of negotiating with the seller. The reason Mark didn't get a 5 star was he said upfront to not interrupt him so he could finish everything. But then at the end, again didn't ensure we were fully satisfied in terms of any questions. It felt rushed. read more

We found Mark online and he was extremely responsive and helped us finish the inspection quickly. He inspected the property thoroughly and more importantly explained all his findings patiently giving us advice on what are important things for us to take care of. His report was also ready with a very quick turnaround. We would highly recommend Mark for your property inspections. He is clear in his communications, prompt and worked patiently around some scheduling issues on our side! read more

Mark is professional and a great communicator. After considering a couple of inspectors on Yelp, I chose Mark because of his quick replies over email in supplying a sample report and estimated cost. Mark is flexible for the quick turnaround (scheduled our inspection within a couple days) in our inspection period. I appreciate how he uses a 3rd party for a roof and termite inspections....I'd prefer the professionals who encounter these specialties everyday to look for problems. A big storm was forecast to hit when our inspection was scheduled....which worried me. But Mark and the roofer were on top of it. They had actually went out the day before our scheduled inspection, so that they could be thorough (and safe) despite the looming storms. Lastly, since we couldn't attend the inspection to get his feedback in person, Mark called us (my husband and myself) that evening to verbally summarize his report and answer any questions that we had. If we ever need another home inspection again, Mark is the first guy that I'll call! read more

We hired Mark for a buyer's home inspection in Danville, and were very pleased with his service. Mark's expertise was obvious from the beginning, but he really stands out for his ability to put things into perspective and explain everything simply and concisely. This was very helpful not only during the onsite review, but also in his written report, which he provided on the same day of the inspection. The written report was very high quality, and while it included a plethora of helpful details (e.g., typical lifespan of roof, major appliances), it highlighted the most salient points in an intuitive way that was easy to follow. It was also reassuring when he started his review by saying that no house is perfect, but his main job is to make us aware of any major defects. Luckily, there were no major issues, but he did point out a number of minor items, and walked us through of the house to point them out. Mark also used a remote-controlled robot (that he built himself) to survey the crawl space and take pictures, which we thought was quite innovative. In summary, Mark was top notch, and I would not hesitate to hire him again if we're in need of a home inspection. read more

I was contemplating on home inspections for the last month or so.. and decided.. well, if I am investing on somewhat a lifetime of payments, I better make sure I am paying for something that at least won't give me a lifetime of grief from the start. Mark is very knowledgeable. He was able to explain to me some structural areas to be familiar with and to look out for, shut-off valves in case of emergencies and to the small details like knobs and drains that need repairs. I work in healthcare and when you start your work in a new hospital, you get an orientation so you are able to know what, where and how you can utilize everything you need and to know and that you would say "hey this hospital is great! I wanna work here!". Having Home Integrity LLC to "orient' me on a new home, made me more aware what to look out for, what to have the builder fix/repair before closing escrow and to finally be able to make an informed decision if I do want the home... There are some DIY, but with home inspections... you need professionals like Mark with home Integrity. I am pretty impressed by his work, even with the report that is an actual checklist with pictures and comments. THANKS!!!! read more

Mark was a consummate professional in performing our home inspection. He worked efficiently in the face of less-than-ideal circumstances, yet his analysis was thorough and detailed. We appreciated the opportunity to debrief with Mark immediately following the inspection. The report he provided that same evening was comprehensive and helped us to set a plan of attack on items to remedy post-close. read more

Mark was extremely knowledgeable and thorough in our home inspection last summer. His price was extremely reasonable compared to others and he provided a thorough verbal summary and a nice, long report of findings. When our heater was having issues turning on a week after we moved in, the home warranty company was giving us a bit of trouble about covering the repair. We referred to Mark's detailed report where he specifically called out that the heater was in working condition and the warranty company ended up covering the repair. Woo-hoo! Mark also uses a really nice and thorough termite inspector. And Mark's roof report actually said just as much as the roof inspector that I paid $180 for. read more

I'm so impressed and happy with the service we received from Mark. I'm grateful for the other reviews on here since that's how I found him so I'm adding another 5 stars. He was quick with response, punctual, friendly, extremely thorough and was clear in answers to questions I had. We wanted a roof and termite inspection done as well and he was able to coordinate all to be done at the same time seamlessly which was wonderful for us (the prospective buyers) as well as the home owner currently living in the home. -Additionally I received great service from the termite company and roofing company he works with which is also invaluable. His report was very detailed and clear, complete with pictures and information regarding repairs. As others have stated, (if we end up purchasing the house) I will definitely use this as a very helpful guide in future work to be done on the house. And if not, we'll be hiring him for whatever home we plan to purchase going forward. I found out he also does mold inspections which I may ask him for service in the future. I've found many mold companies unfortunately can tend to be not very reputable in my opinion. However, I just got such a good impression that Mark's an honest man and- I would feel very confident in using him for that should I need it going forward. I always regret that often I don't take the time to write reviews (which I'm going to try to be better at in the future), but his service was so outstanding I had to jump on here to share. Thanks again Mark! read more

I usually don't write reviews period! However, I felt compelled to write this review so I can share it with others. My wife and I hired Home Integrity to do a home inspection for us. From the very get go Mark was polite on the phone, arranged a time that worked for both of us, was a true professional throughout the inspection processes, and was extremely detailed with his summary. I would highly recommend Mark and Home Integrity when you need a home inspection. Mark is a great guy, and in my opinion is an expert in his field. read more

Very good home inspection of my resale home in San Ramon. He was very carefully and pointed out all the critical components of the home. I didn't see he missed anything big after we moved in. He doesn't point landscaping or cosmetic issues though but if it's important he will find it. Highly recommended and would use him again for future purchases. read more

Mark did a wonderful job in inspecting our prospective home. He was prompt, professional, knowledgable, personable, and affordable! The report he prepared for us (delivered the next day) was impressively exhaustive, clear to read, with concise communication of issues, estimates, and advice. In any instance where Mark felt deeper inspection was advisable, he recommended specialty inspectors that were also terrific. I would certainly enlist Mark and Home Integrity again in the future! read more

I didn't need a home inspection for the purchase of my new home, however it was in my best interest to have one considering the age of my house. Mark with Home Integrity came highly recommended by my cousin who recently used him. HE WAS AMAZING!!! The inspection was THOROUGH! His report was easy to read and organized. So well, i actually am using it as a guide to all the repairs and upgrades I want to make on my home. He includes pictures and even some literature on why the problems occur and what some remedies could be! If you need an inspection for purchase of a new home, or just to know the condition your home is in! Call HOME INTEGRITY! You won't regret it! read more

Mark provided a home inspection for our purchase on short notice to accommodate a short inspection contingency He provided me with an in depth verbal walk through following his inspection and answered all my questions knowledgeably. It was my intent to do any and all work myself, and as such Mark spent extra time with me. As an engineer in an unrelated field I came away with the confidence that the answers provided me with the necessary knowledge to complete most of the necessary repairs and upgrades myself. I was particularly impressed with the written report I received promptly after the inspection. The 50+ page report contained pictures, detailed descriptions of issues found, as well as fixes and upgrades with estimate ranges. I will be using this report as a guideline for home improvement for years to come. read more

As a first time home buyer, simple things could also seem overwhelming. We are glad we worked with Mark for home inspection. Mark is very thorough and meticulous in his approach. When Mark learned that this was our first home, he went over and above and took extra time in explaining the issues and the severity associated with them. Mark also provided the reports the same night which was extremely helpful to us. I am glad we have his blessing on the property that we are planning to buy. I would recommend Mark to anybody that is looking for a true professional with a no non-sense approach. read more

Mark has been fantastic. Mark came out early to do a home inspection on a purchase knowing that the current owners were not there and got a head start on outside inspections. Once we got started with the interiors he was clear about his process and that we would have a moment at the end to debrief and have any questions answered. When his inspections were complete, we reviewed every aspect of the house from structural, to plumbing, electrical, heating and insulation. He was able articulate what his observations were, what that translated from his personal experience to my lay and every day needs, and what impact this would have in short and long term home ownership. These are all details that would later be followed up with a prompt typed report that we received via email the same day with pictures and recommendations. Mark's services also included information and visual inspections on items that were out of the scope of his service catalog which I appreciated such as sprinklers and fireplace. His customer service skills were excellent, he has a very friendly demeanor, courteous and very prompt with his responses. One final thing, it was very handy that Mark was able to take Credit Card payments on site as I had stupidly packed up my checkbook (DOH!). I would highly recommend Mark and Home Integrity to friends, family, and anyone looking through this review. read more

Mark is thorough and professional. He takes time to explain things with patience. He comes across as knowledgeble. His reports are very thorough. He will also take calls later to provide clarification/guidance. Recommended read more

Mark came on my home early and deliver the report just in the day. The report is very clear and has a lot of pictures and details. Only thing I think is not perfect it the roof inspection which was done by the 3rd party. That report doesn't has pictures and details. But overall I want to give him 5 stars. read more

Mark came to our new house to do a home inspection before our 1 year home warranty was up. My wife and I weren't sure if we should get an inspection on a new home but we felt that we should do it in case the homebuilder overlooked something. Mark was very thorough and detailed oriented examining everything from the foundation to the attic. Mark discovered that the attic above our living room had no insulation and he found that the automatic garage door opener safety device was not set properly if it came down and met resistence. I would have never known these items needed attention if Mark did not do his inspection. Home Integrity is the best and Mark has years of experience in construction. If you have purchased a new home don't rely on the builder's warranty, call Mark before the warranty is up! read more

Mark did a good and thorough work. He spent decent time in explaining the inspection items.

When I started selling real estate 3 years ago, I was introduced to Mark and he did the home inspection for one of my first clients. 3 years later I recommend Mark to all of my Buyers and Sellers as the person they want to complete their home inspection. Not only is Mark extremely thorough in his investigation of the property, but he is also the best at walking my clients through the property so they understand what they are buying or selling. My clients are always very grateful to me for having recommended Mark and that makes me feel very fortunate that I found him early in my career. Thanks Mark and I look forward to many years of having you as part of my "team"!! read more

Mark was referred to us by our real estate agent to inspect a home we were purchasing. It could not have been a better experience. Mark was thorough, professional, personable and gave detailed explanations of what he found. He also educated us on why the items on his list needed to be fixed (e.g. safety concern, change in California codes, etc). Because this is our first home, our fathers came by to give their own two sense (since they watch so much HGTV)....Mark was patient and kind with their questions. I would highly recommend Mark to anyone. read more

Mark came out to do a structural evaluation of my home. He was very thorough and gave very practical advice on our issues. He could have charged more for additional services very easily but explained why it would be prudent to do something else. He also discovered a gas leak which could have turned into something far worse. He was prompt, professional, honest and very knowledgable. I wish all service providers went about their business like Mark. read more

Mark performed a last minute inspection for me on a home I am looking to buy. I had a tight deadline to remove my inspection contingency, but Mark was able to slot me in in time and delivered the report the same day. His inspection was thorough, with clear pictures to show problems. After the inspection he took the time to walk me through his findings, making sure I understood the implications and ballpark cost involved, and gave a list of maintenance tips. I would hire Mark again without hesitation. read more

Amazing service from Home Integrity!!! We have NEVER had a home inspection this thorough! We were buying a new home, but there were still important issues that needed to be addressed. We were so grateful for the amount of time taken to cover every issue. I must say the price is also quite reasonable. I don't write reviews, but with service this good, we wanted to spread the word. Give them a shot! The 38 page report was worth every penny. read more