If you are looking to decorate a space and need ideas, this is a great store to peruse. They have…read morelots of options from outdoor patio equipment to interior design items. I can't really say they have amazing deals and prices, but on some items, the cost seems competitive. They did have several clearance sections. Pricewise, it reminds me of a Pier 1 store. Some of their items and prices also reminded me of what you may find at home goods or TJ Maxx. I thought their wall decor was well-priced. They had a great selection of various sizes and prints. One thing I loved about this store is that they had items arranged in a room set up. This is great for a decorator that needs to see how things all go together! Behind the room set up, they had the individual items to purchase. This spot use to house Sams Club--and you can't even tell this store used to be located here! They did a great job with the store set-up and didn't even use all of the space. There is definitely space for them to grow! If you are in the mood to just walk up and down the aisles of a store to feel some inspiration, I would totally recommend this spot!

I've been to various At Home locations around this area and in NY. This particular one is mostly on…read morepoint with others as far as size. I was a little surprised at how messy various areas were though. It seems like perhaps they are running on a small staff as I saw one person working in the whole store, at the cash register. If you're not familiar, At Home is just that, a huge everything for your home store. Upon entering is always the seasonal decor (holidays, outdoor, etc). Furniture is available for outdoors, and some indoors. I noticed they now have a few mattresses. There are linens for bathroom, bedroom, and kitchen as well as large area rugs. I love me some crazy organizing and they definitely have everything to foster this. Need to decorate any room in your house... They've got that, even kids rooms. Pet stuff has its own aisle. Kitchen gadgets, dishes, pots and pans, and silverware are mid store. I could go on, but you get it, they literally have everything. Join their free rewards program, as you'll receive excellent coupons in your email. I got one recently for 30% off one item, and was delighted to find out it was usable on clearance too! There are various clearance sections through out the store with some killer deals. I scored some patio furniture cushions on clearance! Otherwise prices are decent, mostly good deals. Products are of good quality. There are store maps as well as price scanners all around for your convenience. A sign up front mentioned delivery options for bigger items you may not be able to transport yourself.

This place is bananas, and I don't even use that term. The sheer amount of merchandise is…read moreoverwhelming, in a good way. There are racks of indoor and outdoor furniture, rows upon rows of decor items, aisle of pillows, a whole kitchenware section, seasonal goods, even snacks by the register. Most items were in line with the latest trends. A few classic pieces were thrown into the mix. Goods are well organized. There is more than enough parking. I wonder if the building was once a Costco or Sam's Club. That is how much parking is available for the one store. Checkout was more time than one would expect. Being 7th in line, with 3 cashiers, I was not expecting a 16 min wait. Cashier was also aggressive about signing up for their rewards program.

Prices are affordable. Custom service is AWESOME. It would be nice to see if they had financing…read moreavailable

I've shopped at this Ballard Designs outlet a few time and can say that the experience is…read moreconsistently just fine across the board. The staff are helpful and the prices are definitely reduced, but the items in the store usually have scratches, dents, or other flaws. That being said, you can often find items that you can easily patch yourself or display in a way that minimizes the damage, if you're okay with that. I was nervous to visit during the pandemic, but we wanted to visit since we've been remodeling our house during the lockdown. The staff greeting shoppers outside were friendly and had hand sanitizer for everyone. They provided recommendations for social distancing in-store and explained when large item pick up would be. Once we got into the store, however, the idea of social distancing was out the window. Everyone had a mask on, but there were constantly people all around me, in the narrow aisle ways, squeezing past instead of taking a way around that was clearly available but would require a few more steps. I felt relatively uncomfortable and unsafe inside. As far as the products for sale go, they have a great variety -- chandeliers, lamps, sheets, curio cabinets, chairs, sofas, dining tables and chairs-- you name it! The prices are deeply discounted and the store even runs sales on top of the low prices. I found a unique lamp, a dining room chandelier, a laundry room light, and a chandelier for our rental property. Overall, my experienced at the Ballard Designs outlet was successful in terms of shopping, but the social distancing was lacking, so I felt nervous being there.

Was visiting in Atlanta, my sister took us there...WOW! Makes me want to fly back there & rent a…read more U-haul truck taking my treasure home! Beautiful furniture, some slightly damaged w/ low prices, but nothing that cannot be touched up. Other items are brand new in boxes. Definitely worth a trip!

Great prices, friendly staff and most of their merchandise is top notch!…read more They run great sales, like 60% on the top quality merchandise that you can buy from the catalog. When you shop off season or end of season you can get amazing discounts! The last time I was here I bought some seat cushions for new outdoor rocking chairs at 90% off. That maybe a couple of $60 quality cushions only $6! They have beautiful linens, most are just discontinued but some are previously monogrammed. They have wall art, lighting, bar stools, outdoor furniture, couches and chairs! Generally staff is very helpful, occasionally they are busy and greet you but seem preoccupied but mostly they are friendly, talkative and try to help you locate what you're looking for in the store. Their return policy is a short window of time but they do allow returns. You have to be a little careful when shopping here and examine things very well. They do occasionally have damaged goods but that's the point of a good outlet. Great prices on things they couldn't sell in the full price location.

Outstanding selections, great pricing, professional and friendly staff! We recently purchased…read moreseveral furniture pieces...driving in from Tennessee, worth the drive!

Good prices and some interesting stock. I've also bought tile, faucets, light fixtures and a rug…read morethere.

This place has pretty much anything you would need for home décor. We ended up getting a vintage…read moretruck to use as a coffee table. It seems legitimately old and worn, if its a reproduction someone has some serious skills. I read that a lot of items come from Asia (I saw a lot from India) and apparently they have buyers that just go out and look for this type of eclectic furniture in bulk and one offs. Rugs are some of the best deals I have seen (good quality and good price). If you need a piece to really stand out (and no one else has) this is the place to go! They also have free popcorn and fruit drink in the front for customers!

I ordered a beautiful card table and chairs. I received the padded, heavy, comfortable chairs when…read morethey said they would arrive and am waiting for the table. So far so good!

Overpriced! Placed an order in July for two expensive planters that have still not shipped so I…read morecanceled the order. The person who cancelled the order showed no compassion with the frustration of ordering something and constantly finding out that the order ship date was moved out. Also, I rarely go an email telling me that it was delayed, I normally only found out when I went on the site to check. I don't recommend this company!

I bought a full mattress set at the Springdale location at the very beginning of August, and got a…read morepretty good deal. I went to check out and was told delivery would be 2-3 weeks. Ouch. But, I don't have the means to pick it up myself and the delivery fee was more than reasonable, so I was fine. The sales team on the floor was very nice and helpful as well. However, it was my understanding (from online and the document given to me after purchasing) that you would schedule your delivery date with the customer service rep WHEN you purchased the item. When I asked this, they said a rep would call me and schedule it soon. Okay, fine, whatever. After 2 weeks of nothing, I called the customer service hotline myself and was told they would be calling me soon. 4 days after that, I missed the call while I was in class and left multiple voicemails. They finally contacted me on the 3 week mark to schedule my delivery day, when I was told it would be delivered by 3 weeks. Didn't even give me the delivery time window, they called back the next day to tell me that. I can understand that sometimes things get busy, but this was borderline ridiculous. I felt completely at the mercy of this company waiting almost 4 weeks for a mattress, and any customer service was a hassle to get a hold of. The mattress set is fine (some strings hanging off), but I don't think it was worth the wait time or headaches. If I could have cancelled this order 3 weeks ago, I would have in a heartbeat (but there would have been no refund, of course). I do not recommend getting delivery services from this establishment.

!!!!!!0 stars !!!!!! AVOID THIS PLACE AT ALL COSTS! This…read morebusiness is full of lies! They will sell you an item that isn't in stock just to say it will be here in 6-8 weeks. But here's the kicker when your order doesn't arrive and it's been 12 weeks they will tell you it's the manufactur's issue and not there's. They also will keep telling you we have a truck coming on Friday and it seems to be every Friday but seems to never come. What a joke. Then they will try to offer you an old ass floor model at full price. lmfao. I can't stress enough how much of a headache this establishment is. Also to note 90% of there customer service is done by text messaging. This place is a scam !!!!! John Matarese needs to Investigate this place. Straight up liars!

Believe it or not, I had never been to an IKEA before. So when I had some time to kill in a place…read morenear this location, I figured this was the perfect time. And while I did not end up purchasing anything on this day, I must admit I was quite impressed. It's a pretty terrific store. The amount of items they have is staggering. And the prices seem quite reasonable in most instances. I don't currently have any needs in my home related to their products, but I would not hesitate to give them a look the next time that occurs.

Still one of my places for home good products. Lots of varieties for different spaces. Pricing is…read moreokay as it has gone up in recent years. I appreciate the staged rooms being rotated.

My wife and I shopped there tonight and bought a bed frame. It was a great value compared to other…read morestores we looked at. We worked with the owner, Gene to complete the purchase. He was very helpful and provide us with a lot of information about the different options he has. His warehouse is large, but his online selection is even greater. This is the third item we have purchased from here. We bought a couch a few years ago and all of our kitchen cabinets about 8 years ago when we remodeled out kitchen. I have been 100% satisfied with the price, service and quality of all of our purchases. I would look here before any other store. It is locally owned and how often do you get to shake the hand of an actual local owner of any store?

My husband and I just purchased a sectional on Thursday evening. We walked around and we're both…read morereally pleased with the selections available and I was absolutely in LOVE with the prices. I found this fantastic sectional with a large chaise and we purchased it immediately. I had seen this same exact sofa on marketplace used selling for $600 and this was not much more than that brand new in plastic! We opted to pick it up on Saturday rather than wait to have it delivered. After my husband and BIL picked up the couch and wrestled it through our tiny front door (our house is old. ) I realized that we had two right sides and no left. Something to keep in mind is this sofa has both a right chaise and a left chaise configuration. We got the right area facing chaise and a left area facing sofa. I called and left a message but unfortunately they were already closed for the day. I figured it would be minimum Monday before I could get any resolution due to short working hours on Sunday and needing to rent another truck. Honestly, Sunday was a complete cluster and these guys immediately turned my day around! I ended up needing to take my baby to the hospital and was there all morning. I didn't think I would have time to get this situation resolved as obviously baby comes first. Luckily we got discharged and I called around 12:30 and the man on the phone was so kind. He immediately said he was the only one in the store but he would call his boss and get my situation resolved entirely. By 2 pm these guys found the correct piece, brought it to my house, actually put it in my living room and took the incorrect piece back out. And they did all of this without waking the baby! I am honestly so pleased with the sectional, the options they had available, the value and most importantly the customer service. I can not recommend these guys enough, they have truly won me over as a customer for life.

We had a wonderful experience working with Jim and Kim from Craftsmen Home Improvements. We love…read moreour new kitchen and flooring! Jeff was our installer, he was very efficient and detail oriented and a pleasure to have around. Highly recommend!

We did a total kitchen remodel with Kim and Jim; they were not only easy to work with but nailed my…read morevision too! Our contractor Jeff was amazing; I cannot say enough good things about him. He always showed up on time, very professional, and was wonderful when we had questions (and I had a lot of them!) I have a cookie business that I do out of my home, and I was able to work through the whole remodel process! Even after the kitchen was done it's been easy to get ahold of them if we had any questions. We would highly recommend working with Craftsman, and would definitely work with them for future projects.