We had a beautiful experience with Seasons. Mom was under their care for a month and a half while…read moreliving in our home. They went out of their way to make sure she always had her medications to keep her comfortable - including one time when a nurse drove back and forth to obtain a signature from a doctor for a new script. She wanted my Mom to be comfortable over the weekend and was determined to make sure she had it as soon as possible. The delivery driver, Micheal, always called before he delivered equipment and was extremely kind with Mom. Our nurse, Asiyah, was a dream. My Mom had the utmost respect for her because she was so compassionate as well as a great listener. I adored her because she was readily available by text, called me often, listened, and genuinely loved Mom. Mom had visits from sweet Caroline - who referred to Mom as Mama as she tenderly helped her shower, or give her foot rubs, or even just watch Judge shows. The music therapist, Anna, was such a calming presence. She has the voice of an angel and has a repertoire of songs to pull from - she even sung some songs in Spanish to Mom. Everyone we met was so kind and patient - the chaplain, other nurses, social workers... and were all available via text - it felt so personal. Even after Mom died, the texts and phone calls kept coming in to check on me, offer grief support for the children, and to share their love of Mom. My only feedback would be to work on the response time with the toll-free number - it could be more efficient. However, I am so grateful that everyone gave us their cell numbers and were available via text or call when I needed them. I highly recommend Seasons.

I have given them multiple chances to redeem themselves but they failed so I will write this…read morereview. My take on Hospice. We did both in home and inpatient. The caregivers inpatient were overall amazing. Its the promises they made to entice you to bring your loved one there..... and then fail and fail again that you need to know about. Hospice is pretty much no care other than cleaning. What we really thought we would get was professional counseling. We were promised counseling for our mother who was losing her husband of 70+ years, for their children, grandchildren, great grandchildren.... Nothing like we were promised. We were told after he passed they would reach out and support us and her the next week and never heard from them. I called and asked... no call back. I called again... finally someone said they thought we lived on the opposite side of town ????? They even made an appt with our mother before christmas, having me leave work to be there and then stood her up. So, remember all the bells and whistles arent going to be there. The staff at the facility was great... just the sales pitch and delivery was way apart. Still waiting for them to fulfill their promises but, they got their money and moved on. I was offended when i received a solicitation not once but twice to donate money to their foundation.... the literature even mentioning how they offer bereavement support. They offer but they just dont deliver.

Nurse Fonda is amazing! I booked her one week before. She does picks ups and drop offs at the…read moreairport and other places you need to go. Her staff were also attentive. The facility was incredibly clean & comfortable. She went above and beyond to meet my dietary needs. It was a sad day to leave her, I wish I could have taken her home with me.

Kind nurses, peaceful place. They welcome the Voices of Love Threshold Choir with warm…read morehospitality. Nurse Reggie is a mensch and a fine human being. It's sweet how they decorate for each holiday and season.

I wanted to take a moment to acknowledge the Stellar performance, care, and compassion of the…read moreHarbor Grace Hospice Staff. I specifically wish to commend Ms. Tiffany Bearden for the direct care that she provided for my Mother. We had the opportunity to work with Ms. Bearden regarding my mother's care. I can personally attest to the fact that although my mother only had days remaining with us, my mother's demeanor peaked whenever Tiffany was in the room. I credit Ms. Bearden's technique and bedside manner with making my mother's transition as peaceful as possible. The family was able to interact with many of the staff members of Harbor Grace, from the Managing Medical Director - Dr. Torey Clark, to the Social Worker, to the Chaplin. Everyone was onboard providing their expertise in the delicate situation. Extreme Thanks and Gratitude from the Lewis Family.

Doctor Bird is a wonderful agency that truly feels like family. Rushell, owner & creator, works…read morehard at covering all angles of care and matching your loved one to a CNA that works with the whole family. Sometimes you go through a few CNAs for reasons out of your control (they move) but Rushell had discussed that possibility beforehand. We loved Bianca and miss her! But Joyceline and Vanissa has picked up where she left off and my mother loves them both. There have been occasions where we needed help overnight at the last minute and Doctor Bird came to our rescue again and again. We highly recommend this agency to help you and your loved one in a very difficult season of aging.

Doctor Bird Homecare offers dependable and trusted services. Rushell is passionate about her work…read moreand believes in treating others as she would like to be treated. Coming from a Jamaican culture is a proud reflection of her dedication. You can rely on her to take care of you or your loved one's personal care needs.

Terrible care. Patients are constantly ignored. This was written on behalf of an amputee patient…read morerecovering at the facility who had a broken arm.

My mother has been in AG Rhodes at 350 Boulevard for almost two years and I truly couldn't have…read morebeen happier with the care she receives. I am eternally grateful to the entire stuff for it takes a lot of patience and kindness to care for these folks. It's a huge piece of mind knowing that my mother is in good hands. Thank you Kristie and Bahaa for always being there for me. I appreciate it deeply and will never forget what you do for my mom day in and day out. Thank you!!!!

Owner was very informative and really cared. She was able to place my mom with a caregiver that fit…read moreher needs and that we were comfortable with. The company sent someone to our home to go over the services officered and told us all about the company. Services are affordable and they offered us a $100 off coupon just for signing up with no obligation.

It is great pleasure that I share with you the capabilities of Ms Heidi…read moreHeidi has worked for me for the past several months and has proven to be an excellent professional worker and caregiver, just what I have needed. Heidi's day begins at ten o'clock in the morning until two o'clock in the afternoon, Her responsibilities are varied, but primarily, although not limited to, the following* * Coffee/tea or shake in the morning *Prepares my morning bath with all that entails * Assists in dressing and grooming me for the day *Prepares my meals {Cooking and serving} and cleans kitchen *Cleans my bathroom, strips the bed, washes and dries linen and remakes bed *Washes all my personal clothes and puts away While Heidi is with me for only four hour, she is a dynamo from the moment she enters my home until she leaves. she is the kindest and most gentle lady and is always will to do anything extra for me, if needed. she is a happy person and very positive and upbeat. she tackles any task with a willing heart and is still smiling at the end of her busy day. and I do not know what I would do without her. I can highly recommend Heidi without reservation. Thank you Juanita Newell 7/28/2020

Wow!!! I have reached out to this home care agency multiple times, and each time the service gets…read moreBETTER and BETTER!!! I am really thankful I found Mr. Evander and Ms. Keke. They are extremely PASSIONATE professionals that's are always looking to support families. Love you ALL ANGEL CARE!!! Keep up the GREAT WORK!!!!

Regency placed my son's caregiver when he was a freshman in college. She was kind, competent, and…read moredependable, always arriving in time and never missing a day. We met with the agency nurse who assessed his needs and matched him with a qualified caregiver. We were very pleased and impressed.

We started with Regency Home Care around October 2018 and terminated the arrangement at the end of…read moreApril 2019. The carers were ok, but the problems were: 1. Very poor dependability. Sometimes the carer would show up on time, other times they would either be very late or not show up at all. Given that one of the key reasons we hired them was to get mother-in-law out of bed and help her take her medications, this was an important failure. She would be stuck in bed unable to help herself and getting into a panic. 2. Communications with Regency was very poor. They would change carers without telling us or mother-in-law and would often fail to return our calls. Ultimately, dependability is a key characteristic for in-home care and, regrettably, Regency did not ensure this.