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Home Hero

5.0 (1 review)
Closed • 5:00 pm - 10:00 PM

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Berkley Appliance Parts & Service

Berkley Appliance Parts & Service

(69 reviews)

Longtime customer, first-time rave reviewer here with another tale of fantastic service from…read moreBerkley Appliance. These guys are generous with their expertise. My gas dryer broke down last weekend. Turns out the belt snapped and needed to be replaced. They tipped me off to replacing the rollers while I was at it. Parts were in stock and I was back up and drying in no time. They are like that well-known local hardware store but for appliance parts & maintenance, you know, "the place with the helpful hardware folks" and I'll continue to keep them as the ace up my sleeve.

$178 to send out a technician to look at a stacked dryer, even though they are physically separate…read moreunits. Cost is higher if they are stacked as opposed to side by side. First the Stepher had mentioned that the next available to send out a technician would be next week Tuesday. I told her I would prefer to do a Friday, since it's my only day I can work from home. She first mentioned that would be difficult. Then she said they wouldn't schedule a visit for a Friday. They only send out technicians for stacked units on Tuesday, Wednesday or Thursday. Why not just spit it out that you don't want to service a stacked unit and stop beating around the bush? Ridiculous place. I was willing to put up with their 5 hour window for a day as it was, but forcing me to take a day off for them to come when it's only convenient for them is not good for me. Decided to lot move forward with them, since they don't seem consumer focused much.

Home Hero - homeappliancerepair - Updated October 2026

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