Keith is very easy to get ahold of and has total experience in what he does. Excellent!read more

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Refrigerators & Freezers-Repair & Service

Terrible company , sloppy appearance & talking shit while I'm standing right there . Called them…read moreout & the dude kept slapping his gums , so I threw them out . Beware of the 2 man Appliance crew Zero Stars ! Call a professional company!

BEWARE of Downriver Appliance Repair - 734-444-3503!…read more These guys are liars and thieves. My fridge wasn't keeping cold, so I called them out. The tech claimed he checked everything and said it just needed a coolant refill. He filled it and then hit me with a bill for $800 -- and that was supposedly with a discount. I thought the price was outrageous, but he insisted it was normal. Thankfully, I got a second opinion. I called around and was referred to Durocher's in Monroe. Their technician came out, did a simple pressure test, and found the real problem: a leak in the evaporator coil. I told the Durocher's tech what Downriver Appliance Repair did, and he flat-out said they ripped me off. A refrigerant refill, IF that was all it needed, should have been no more than $250. But in my case, it never should've been refilled at all without checking for leaks first. Bottom line: Downriver Appliance Repair charged me $800 for a temporary, pointless fix without doing proper diagnostics. These guys are either inexperienced or just scamming people when they're in a tough spot. Shame on them for taking advantage of people like this. I wouldn't trust them to fix a toaster.

I needed washing machine repair, I contacted Katie's Appliance Repair on Monday May 26,2025. Due…read moreto it being Memorial Day, the answering service told me that someone would contact me Wednesday morning May 27,2025, and schedule a technician to come out and hopefully repair my washer. I didn't receive a call back from Katie's Appliance Repair Wednesday morning May 27th, so I called again Wednesday afternoon May 27th, leaving a phone message and a text message, hoping to hear back from them. Katie's Appliance Repair. Katie's Appliance never contacted me. I would not recommend this company. This company does not respond to customer requests.

Katie came to our house for my dishwasher, She look under the sink and inside the dishwasher with…read moreflashllight and said yes there's water in it and told me to call in a couple days. I called the Assurant ( Lowe's extended warranty's). I was told that Katie said there's nothing wrong with it, How could you detect what is wrong with it with just looking underneath the sink and inside the washer without even testing it. I called her and left a msg. and she came back to my house two days after without any appt. at all. I told her what the Assurant told me and she said she will send a request for replacement so I followed up with it. And I was told that she needs another opinion. I don't understand her reason for it. Why tell me different report. Very bad service. Another company today did test to the washer and saw the leaks where it's coming from. need to replace the door so will see what happens next.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

We were looking for a part for a dryer and we went to 2 other places first that were closed.Busen's…read moreemployee tested our old part and we were in and out in minutes with a new art. Thank you Busen's for the quick and professional service. Shop local businesses!

Paid close to $300 to replace an ice maker. The replacement broke after four months. I took an…read moreafternoon off work for the technician to fix it. But I was told the new ice maker only had a 90 day warranty! Do not trust the cheap parts this company overcharges for.

The gentleman from snappy appliance repair we're on time and friendly. They quickly identified and…read morediagnosed the problem with my refrigerator and had it fixed within about 20 minutes of their arrival. They also cleaned an area in my refrigerator where frozen fruit has spilled and just made a huge mess in the freezer. They cleaned it up for me and didn't leave a mess anywhere. If I need any appliances repaired anytime in the future I will call snappy Appliance Repair. I also gave their information to family members so that they will call the right company when they need repair on any of their appliances. I thought the price was fair and it was easy to pay them as they didn't require a check or cash and just made it simple for me to be able to pay them using cash app or Zell or PayPal. Thank you so much guys and again if I need Appliance Repair I will be calling you This review is from Susan G

Arrived as promised, professional and friendly but didn't waste any time, got straight to work…read more Came prepared with needed part, got the job done quickly and neatly. Thanks for a job well done. It's a service call ($117) plus time work ($45) plus parts. On par with other service company.

An open letter to American Dix Appliance Service…read more Yesterday one of your employees came to my home to repair my dryer and my refrigerator.  For the second time this employee made comments about overloading the dryer, which we do not do, when the part he installed 3 weeks prior failed. And then pulled out the refrigerator an proclaimed in front of my 78 yo mother and my kids that it was "filthy"! First of all shame on you, you have no idea what people are going through.  I cleaned the back of the refrigerator 6 months ago and if it was "filthy" as you say that means when you were out prior to this visit you didn't do your job of looking for the problem on the backside of the refrigerator. Secondly let me inform you, actually I told you last month when the dryer had the same problem my husband had a debilitating disease and I had been taking care of him and apologized the house wasn't up to par. And I also made mention my husband passed mid June. What you don't know about is the debilitating depression and anxiety I've been thru watching my husband die a slow death. Being afraid to run the vacuum for fear of not hearing him call out. Just tossing things in another room so no one else suspects your having depression and anxiety because God knows you can't look like you don't have it together. Feeling the guilt of not having a clean house and apologizing to every person that walks into you space. I would rather buy a new appliance then have you step foot back in my "Filthy" home. Thank you for reminding me people in the world are still assholes!