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Snappy Appliance

5.0 (1 review)

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Appliance repair

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4 years ago

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American-Dix Appliance Service

American-Dix Appliance Service

(16 reviews)

Downriver

It has been one thing after another with appliances breaking within the first few months of buying…read morea home and Randy at American-Dix was amazing to work with! It is rare to find technicians that are honest and reliable and won't squeeze every penny out of you. Randy is extremely honest, does a thorough job, works fast and he is also so polite. He made sure to wear shoe covers in my house and then apologized that he got water on my floor. Such a great worker! Also, each time I had a problem, they were able to come out the next morning. I am shocked to see such low ratings. I highly recommend American-Dix the next time you have an appliance break. Request Randy and you won't be disappointed!

An open letter to American Dix Appliance Service…read more Yesterday one of your employees came to my home to repair my dryer and my refrigerator.  For the second time this employee made comments about overloading the dryer, which we do not do, when the part he installed 3 weeks prior failed. And then pulled out the refrigerator an proclaimed in front of my 78 yo mother and my kids that it was "filthy"! First of all shame on you, you have no idea what people are going through.  I cleaned the back of the refrigerator 6 months ago and if it was "filthy" as you say that means when you were out prior to this visit you didn't do your job of looking for the problem on the backside of the refrigerator. Secondly let me inform you, actually I told you last month when the dryer had the same problem my husband had a debilitating disease and I had been taking care of him and apologized the house wasn't up to par. And I also made mention my husband passed mid June. What you don't know about is the debilitating depression and anxiety I've been thru watching my husband die a slow death. Being afraid to run the vacuum for fear of not hearing him call out. Just tossing things in another room so no one else suspects your having depression and anxiety because God knows you can't look like you don't have it together. Feeling the guilt of not having a clean house and apologizing to every person that walks into you space. I would rather buy a new appliance then have you step foot back in my "Filthy" home. Thank you for reminding me people in the world are still assholes!

Snappy Appliance - homeappliancerepair - Updated October 2026

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