A one stop shop in Seneca. If they don't have it you don't need it. Friendly staff easy to work…read morewith.

Nice hardware store , clean and employees are helpful but the younger ones not so much , either…read morelack of training or just part of the lazy generation

The man who worked on the forklift and he also customized the plywood I was buying was very helpful.read more

They took over the Aldrich's store in Powell WY. I used to pay $15 for a gallon bucket of mud and…read morenow your company wants dam near $20 for it. I used to get company discounts with my business. Your company's prices are ridiculous and no discounts to businesses. Your company won't make it in Powell. Aldrich's was a very successful business. Your parking lot is empty I see all the time and people are going else where for their supplies. Good luck in failing your business., Rick Wasser

Service is 2nd to none and 99% of the time they have what I need, the prices are a little higher…read morethan your big box stores but the service and helpful expertise on your project is well worth the cost difference!

The service is outstanding. Very knowledgeable employees. Every time I go in there employees are…read moreright there saying may I help you. Great selections on tools and other merchandise.

Larson Storm Doors: Purchased NEW late October 2025. Storm screen / Windows mechanism broke late…read moreMarch 2026- 5 months after professionally installed! Larson's says: You fix it yourself and/or at your expense!! NOT RECOMMENDED given $650 spent including installation...

I visited Lowe's on 12/26/25 during the tail end of their Christmas sales. The store had signage…read moreand displays indicating 75% off Christmas decorations, but when I attempted to purchase several items, the store refused to honor what was clearly being advertised as store deals. Unfortunately, the most disappointing part of the experience was the interaction with the store manager, Steve Mackey. Rather than helping clarify the pricing or de-escalate the situation, he was extremely rude and combative. The conversation felt less about resolving a customer concern and more about asserting authority. The overall impression was unprofessional and unnecessarily confrontational, which only escalated what could have been a simple discussion. That said, I do want to acknowledge one male employee who was restocking merchandise at the time. He was calm, respectful, and genuinely tried to advocate for Lowe's by assisting and explaining what he could. He represented the type of customer service that would normally make me want to continue shopping at this store. I would strongly recommend that corporate leadership consider providing Steve Mackey with additional training in professionalism, customer service, and de-escalation techniques. Leadership sets the tone for the entire store, and this experience did not reflect well on the Dekalb, IL Lowe's brand especially during a busy holiday sales period. I hope Lowe's takes feedback like this seriously, as there are clearly employees here who understand and value good customer service.

There is something magical about walking into an Ace Hardware. Almost kind of like the feeling you…read moreget at Christmas time. Call it nostalgia or just good old fashioned service, but besides being "the helpful place" the Streator store should add "with the smiling face". The Ace Hardware in downtown Streator is a main staple for the economy and it's where folks go to get the widget, gidget or gadget that you may need for your home repair needs. If you can't find it, the staff will go out of their way to help you get it. Each employee shows they take pride in their work and takes customer service to heart. So if you ever in need of that certain this or that, stop in and look around. Stop and strike up a conversation with either Lauren, Carol or Jan if your not busy.

Great place... Same family owned business as it was decades ago. The owner is truly concerned you…read moreget exactly what you'd need to finish or do your project. Staff is always friendly and selection is above compare for a small town hardware store. If you don't see what you need... Ask the staff, they have a million stash spots that it might be hiding in. I have never in 20 years walked out of there not having what I needed. Plus the money stays local.... So there's that.

Always friendly and accommodating. If they don't have it they can get it in a few days! No reason…read moreto leave town!

My friend and I were passing thru Henry en route to Granville, we needed some bolts and stopped at…read moreRead Bros. Hardware....What a find, this store combines the old with the new. Wooden floors but they have been cleaned, treated, and updated but still the original I suspect. The owners were very helpful and courtous and the store was very well stocked. Just wish I lived closer so that I could visit more.

Great customer service! The gentleman who helped me, the manager I think, worked diligently to help…read moreme find a couple of drawer pulls. Got just the right thing that I needed!

Really appreciated the terrific help today from Barb & Dawn. They not only answered my questions -…read moreover the phone & in the store - with expertise but also thought of solutions to concerns before I could even think of them. They are warm, caring and a joy to encounter! Thank you both!