I was just in this store for more than 5 minutes and no one offered assistance. There were 3…read moreladies working and 2 other customers in the store. I recorded a video to share with the DD about the lack of service. This was not the first time I've experienced this lack of customer service but it will surely be the last. I had to give them a star in order to post the review. I would actually give them a 0.

I had an awful experience at your Kirkland's store at 13540 Hoover Creek Blvd Charlotte, NC. I…read moretried to use my birthday coupon ($5 off 25), the email clearly states that I can use it in person or online. They said I was not in the system and I couldn't use my coupon. The manager and the employee were both rude and unprofessional. It seemed like I was just bothering them because I wanted to use my coupon. They said I wasn't in the system, but if I'm receiving emails and birthday coupons I clearly am. They also told me I could call if i didn't like it. I'm so appalled and will tell everyone about my horrible experience.

This store is a gem and I've been so happy with my purchases. Frances and her staff are wonderful.read more

From the owner: Custom upholstery is our specialty! Whether your taste runs formal or casual...traditional or…read morecontemporary, explore limitless possibilities in frame styles, seating options, designed just for you!

Linda the Marshalls coordinator it's amazing person- very attentive and took her time to help me…read moreout as I checked out. The store it's always organized and up to date with their new seasonal items. Always find cool "little" clearance items. If you are a foodie, they have delicious snacks from around the world. Grateful for their prices and variety of items.

Overall this place depends on the day and time you come. Some may say "that is every MARSHALL's"…read more......... NOT! I think it is this one though. Some days I go and want to buy everything. Others like this past weekend - they totally have nothing. I am Going to blame it on being back to school time for us all in the area as well as college babies returning to campus. But the only thing I saw - candles they had candles.

I live in the area and saw big new signs that said "Home Fashions" and "Retail Outlet" so I go in…read moreon a Friday afternoon expecting to while away a little time looking at items for my home only to find that it's actually an office building with a small room to the side that sells closeout linens and bedding. I'm confused the moment I enter as I see a large room full of worker bees sitting at their open air office desks doing work on their computers.?. It's not even little old ladies with buns and glasses ready to help you find that perfect item... none of this makes any sense.?. then a tall man greets me and immediately starts back peddling telling me that they're just a small part of their huge company that's overseas... that most of their customers pick up their items at the dock... almost apologizing for their very existence.?. As it turns out, I'm always on the hunt for a good bedding connection, so I still decide to look around. What little they had on display was nice, and it was cheap, so I did buy some pillow cases. I go back out to locate the tall man and it seems he's in the middle of a speech to the employees sitting at their computers. They see me, I see them, the man keeps talking... it's just awkward :-( So when he finally sees me and comes to help, he almost panics that I actually wanted to buy something... I handed him the cash and he just said, ok, and that was that.?. No register, no receipt, no nothing. This was by far the oddest "retail" experience I've ever had... It felt like there was a cover up happening and I had caught them all off guard on a sunny Friday afternoon simply by following their large signs to their location and opening their front door that wasn't locked. Weird.

Cute boutique with lots of different products in a range of prices. You can go as high as…read more1000-thread-count sheet sets, which feel amazing by the way, at really reasonable prices or great closeout deals at super cheap prices. I found some awesome duvet sets along with really nice decorative pillows to match. I will definitely be returning soon!

I love the Rivergate Charlotte, NC Kohls! It's conveniently located and the employees are always…read morefriendly and helpful. I do almost all my shopping here. The store isn't huge, but it has everything I need and is laid out well. I'll definitely be back!

Poor customer service, hopefully AI continues to take over customer service jobs. The guy working…read morein self service pick up on 12/23 needs to be working in a stocking position only, where he doesn't interact with customers. If employees don't want to help customers at a customer service job...on holidays...get them off the damn sales floor.

Five Below is one of those places you really shouldn't overlook. I stopped in recently and ended up…read morefinding a great book in their book section for just $5--it's a calming anxiety workbook that actually walks you through exercises. I took it over to Starbucks afterward and worked through a few pages, and it was exactly what I needed. What I love about Five Below is the variety. You can find a little bit of everything--headphones, toys, home décor, seasonal items, and even practical things like birthday cards, gift bags, wrapping paper, and bows. It's honestly a one-stop shop for a lot of everyday needs without spending a lot. The store is always stocked with fun and useful finds, and the prices make it easy to grab what you need (and a few extras) without breaking the bank. Definitely don't sleep on Five Below--worth checking out every time.

I've visited this Five Below location multiple times, but today's experience was disappointing…read more I brought my son in to use a birthday gift card--he was excited to pick out stuffed animals, so we took our time shopping. When we finally went to check out, the associate (a young man with his hair in twist or dreads) didn't greet us and immediately started scanning items without saying anything. My son is on the spectrum and likes to be involved, so he kept saying he wanted to scan the items himself. I asked the associate when they started scanning items for customers, and his response was short and not very friendly--he said it's "always been like that." His tone felt unwelcoming, especially given the situation. What made it more uncomfortable was that he stood very close, watching us as if we were going to steal something, even though there was no line. My son is very particular and likes to bag items himself for a sense of independence, and I wasn't going to interrupt that moment for him. To make things more confusing, once we left and got to the car, I noticed other customers going up to checkout--and he did not scan their items for them. Overall, the experience felt inconsistent and unwelcoming. If you're going to have employees--especially younger staff--there should be better training on customer service, tone, and how to interact with families and children.

Andrei wall mounted several TV'S for me. Excellent job, punctual & a pleasure to work with. Highly…read morerecommend this service provider. Plan on using him again soon. Don't hesitate to use ARCS!

From the owner: At ARCS Home Interiors, we specialize in TV mounting, custom accent walls, decorative painting,…read moreexclusive Venetian plaster finishes, and wainscoting. Whether you’re looking to elevate a single room or completely refresh your space, our work focuses on detail, precision, and timeless design. We provide professional TV mounting and installations for a clean, modern look, as well as high-end wall finishes—including Venetian plaster for accent walls and fireplaces, wainscoting, and other custom details—that bring elegance and character to your interiors. Serving the Hickory, NC & Charlotte metro area, our goal is to make your home stand out with quality and style.

This place has everything. All the signs in the world about family, love, being in the south,…read morechildren you name it. Everything here is basically handmade or painted, so it's unique and you won't walk into your neighbors house and find the same setup as the chain retail furniture places. I wasn't sure if I could haggle so I just found something sighing my price range. This place is so cozy it's like each section is a part of your home and you could totally see every single piece in your House. That's amazing. I've lived two minutes a way for 13 years and never took to patronizing the shops on Main more than once. Mainly because I assumed it was out of my price range. But guess what...it isn't and you get what you pay for. And quality costs and here I wouldn't mind. Definitely will return for more goodies. Oh and the sales lady was nice and inviting and very help

I fell in love with a couple pieces of furniture at Madison's, yet I was disappointed by the…read morecustomer service. I walked around in the store today, and not a single person greeted me. There were a couple of ladies circled in the back of the store engaged in conversation. Aside from this intimate circle, no one else was in the store. Also, it is a small store, so you absolutely can see when someone comes in. The cold shoulder led me to leave the store, and visit Kiki's Kottage (which is only a few doors down) where I was promptly and warmly greeted. Kiki's has beautiful pieces, and I purchased a gorgeous buffet there. I had a stellar customer service experience from start to finish at Kiki's. I was prepared to purchase items at Madison's, but too bad no one cared to acknowledge me as a customer whatsoever.

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!