I really wanted to rate the company higher. I've given them months to get it together. The service,…read moreconsistency and reliability just isn't there. I like the tech, Jeremy, but the company is a mess. No online billing, no response without several follow-ups, billing for a Control4 4Sight subscription despite it never working. And also requested multiple quotes for additional services, like automated blinds, and it took weeks and my follow-up to get a response. It also seems they're not very familiar with the product. After months, I'm still trying to undo/change presets from the previous owner, but only the dealer can do that. And isn't.

When I built my new home I used Audio Intersection for my low voltage, WiFi, security and whole…read morehouse speaker system. I have been nothing but impressed since! The installers took care of everything so literally all I had to do was come home and turn on whatever I wanted to use - whether it was the internet, the SmartTV or the sound system. When I had a small issue a couple of weeks after installation with the security system (oops, it turned out to be operator error and not their fault!) they promptly sent someone out for a free service call so I could feel secure in my new house. During the quoting process, Ryan also made really good recommendations when it came to what equipment and services to use. If you're like me and want to put yourself in the hands of the experts when it comes to home audio, security, etc. etc. then I highly recommend Audio Intersection!

I've been really disappointed in Intuitive AV's team and I question the positive reviews I read…read morebefore hiring them to install a surveillance system at my home. IAV designed its scope based on the needs I described (I needed 8 cameras that would record 24/7 and record all human or vehicular motion...plain and simple). IAV strongly recommended the Luma camera system. I agreed and they installed. They forgot to set up motion alerts during the installation. After a lot of back and forth, including pushback from their sole in-house engineer Eddie, IAV reluctantly sent their technician back to the property. He updated the settings to allow notification. Now I receive literally 300 notifications a day because a leaf on the corner of my property will wiggle in the breeze. We turned down the sensitivity to a 2 and I still get hundreds of notifications. See attached pics for a small window of time. The system cries wolf and is completely ineffective. I've asked Eric the CEO to send someone back to the house to fix the settings but he refuses saying I signed off on the installation and he's no longer responsible for it even though we're well within the 12 month warranty period. I've filed claims with the state licensing agency and Secretary of State. This is a sad situation but IAV just doesn't have the manpower or expertise to solve basic surveillance problems. I get the feeling they are spread really thin.

Highly reccomend! Excellent customer service, highly attentive and knowledgeable system designers,…read moreand the support if needed are on top of it! You won't find another A/V company like them!

The mounted 3 of my TV in the same day the request was made, and did the job within 90 minutes for…read moreall 3 tvs. very well done, highly recommend.

They did a great job installing my TV, hiding the wires through the wall, for a very reasonable…read moreprice. Highly recommend.

Daniel is the man! Fantastic experience. The team was in and out pretty quickly. The mounted TV…read morelooks great and it was a tremendous value. The suggestions they had were incredibly helpful. Whenever I need another TV mounted I know who I'm reaching out to!

I highly recommend Daniel. Originally he came out to mount TVs and set my stereo equipment up. He…read moredid a really nice job. He's since been back multiple times hanging art, blinds and multiple other things. He's always on time, works quickly and always cleans up!! Highly recommend.

Eric came highly recommended by my best friend, who has had an installation in his old place in…read moreGrant Park and more recently in Cumming, both by Eric (owner). I recently moved to Alpharetta (love you, East Lake, hate you, crime) and our beautiful new suburban home had a first gen Hitachi flat screen complete with DVI-cabled HD tuner installed at what must have been 13 feet on our stack stone fireplace. See my uploaded pic. I'm not looking to alter the stone mantle, so suffice it to say we're resigned to having a TV that is mounted ridiculously high. But the old TV was 8" above the mantle so there was room for improvement. I got a sick deal on a TV at Yellow box place and also picked up a matching surround/DVD combo, and gave Eric a call. First note that Eric is a workhorse and he and his crew work basically 7 days a week, so finding an open slot isn't impossible. Eric drilled new, lower holes in the stone, rehung the mount I had (savings!) and ran the wires (two 12ft+ HDMI cables and power, plus another cable for remote if needed in the future, and my center speaker cable. He was out of the formally installed power boxes so offered to come back the following week to install one and ran a power cord as an interim solution. He came back the next Saturday, installed the box plus an extra optical cable on request, and only charged for materials. The install is top notch and I believe what I paid was totally fair (~$400 inclusive of cords and power box, and it was a LOT of work). Mounting on a plain wall is one thing but on a stacked stone fireplace is a situation you don't want to tackle on your lonesome. BTW, plain wall installs are super inexpensive - $190 I think including mount and cables. Add it all up. It's a deal.

Wow he is amazing, fast effective and very knowledgeable. We had delayed having this service…read morebecause we had a bad experience ten plus years ago with TVs over mantel. Well no longer, he's excellent and helped us understand the process and made suggestions for alternatives for decisions on how or what we're options. Thank you, thank you thank you! We'll recommend this service to our friends, neighbors and family. The Russo's

Had to get a projector and screen put together and mounted. Did a great job would recommend to…read moreanyone needing installation services

Awesome ! If I had to choose one word for the service that was provided I would definitely say…read moreawesome. I have a stone fireplace where I wanted to hang my new 75 inch television so I needed to make sure it was extremely secure. Mr. Davidson ensured my television was secure, he was on time and the price was very fair and reasonable! I will definitely save this business to use for all of my installations. He is the best !

I had a solid, positive experience with RMS. They were quick to respond to the initial request…read more(far exceeding competitors response times). They conducted a thorough eval of the need, asking questions and ensuring they understood. Although the pricing was higher than competitors, their responsiveness, knowledge, and professionalism won the day. Their installation work was of high quality, they cleaned up after themselves, and they got after it until it was done. Definitely would use them again and recommend them for home networking / cabling needs.

Chris Collins did a remarkable job on my two television installations. He is quick and very…read moreefficient at handling unique situations and ensuring everything works properly. He is a very friendly technician and has a great sense of humor. I recommend RMS Installs 100% and, in particular, Chris Collins.

Extremely professional. They were very informative about the process, cost and benefits of the…read moreinstallation. I will use them again for additional services and recommend them to anyone requiring similar services.

Barney is my go-to for all things audio and video. He is someone that not only gives you great,…read morehonest service but he stands behind his delivery.