I needed to get it started again and then serviced. The technicians did an efficient and thorough…read morejob and completed the work in a timely manner. They couldn't have been more professional and helpful, as well as making sure their shoes were covered to keep my floors clean. The scheduling was quick and easy and they made sure to get someone to me as soon as possible, as when my dumbwaiter stopped working, I had a bunch of prescriptions in there that I needed for the surgery that I was having the next day. I highly recommend them.

Installed our new elevator (2) years ago. Have provided great service. The elevator works great…read more We have had no issues. We did have a one-time user error. It was handled over the phone by office personnel. Staff are very knowledgeable, courteous and on time as scheduled. Several neighbors have had elevators installed by other companies and have had numerous problems. We were so happy we found Vertical Transport. Thank you, Craig, and staff.

I needed and inspection for insurance purposes and they came down to finish the inspection in less…read morethan a hour.

Absolutely love this company. We have been through several elevator companies that service our…read moreresidential elevator on our oceanfront property. Most other companies, nickel and dime us... Roys Rise is very fair and honest in the services that they provide. They were able to fix our elevator for $1200 when multiple other companies bid us $10,000 plus.

John Lozis and Eric Freeman provided my family with great service! They were very helpful and…read moreknowledgeable, and were able to immediately diagnose the issue we had been experiencing with our elevator.

McKinley Elevator was an exceptional company, providing courteous and professional service. Dylan,…read moreour service technician, arrived on time and was respectful of our home. He listened to our elevator issue, diagnosed the problem, explained to us, and corrected the issue. Our elevator is operating perfectly. McKinley Elevator is most strongly recommend for your residential elevator needs.

We had a Stiltz elevator installed by Jeff and his crew for my parents' two story house in Laguna…read moreBeach, and everything went perfectly. He took care of the permits, the construction, and the installation. The crew were always on time, they were very professional and attentive, and they left the place clean at the end of every work day. They also had the best price we could find. Definitely recommend Upside if you need an elevator installed. 10/10 price and service.

terrible company; right now the lift is stuck halfway between the first floor and second floor,…read moretotally unable to be operated. with this company, the problem is always the customers fault, never theirs. worst workmanship ever encountered.. if you have an issue, it will be your fault. they presented an emergency telephone to call 911.. did not work at all, spent 1 week trying for a replacement, because they simply do not understand their product at all. in the end, had to call in another stiltz installer to complete the job that they were unable to handle. do not use this installer, there are others in so. calif., like 101 mobility in costa mesa, with over 400 excellent reviews.

I live in a 5-floor building and our elevator is broken. I pressed the call button inside the…read moreelevator and dispatch said they'd send a tech out today. The tech called my cell phone and proceeded to scream that I need to pay $450 or he's not coming. I said I'm only a tenant, I'm not the landlord, I'm not paying out of pocket. He started screaming at me and telling me "I know where you live, I know your phone number, and I'm going to sue you". Let me tell you, as a woman who lives alone, I'm not going to tolerate a man threatening to come to me where I live. LESS than zero stars. This man is a predator and has no business entering any residential property.

The company has gone through management and employee changes as of Dec. 2022. The current…read moremanagement's goal is to keep Delta Elevator Company, Inc. elevators in Southern California running with knowledgeable personnel, techs, and a supportive 24-hour answering service. I have only good interactions with the company and staff. Since I can't bring my elevator to them, I'm required to pay for their time to come to me. Usually, when I have a problem with my elevator, a tech is out that day to find the cause. If it's after normal working hours, the techs are more than happy to come out, just requires authorization for the charge. The front office understands the mechanics of maintaining the elevator's equipment and necessary inspections and/or reports. When I've asked a question, they willingly explain in layman's terms the answer. I'm glad as the original manufacturer, they can replace the same parts, which costs less than upgrading. I recommend this company for its honesty, friendly and helpful front office and great service motto. They keep my elevator running.

Stay away from Stiltz - they are amateurs with slick tricks…read more When their salesman arrived at my house, it was obvious that he could not measure properly. He wasn't sure the unit would fit in two areas, but he wanted to sell us the unit anyway. He said, "If you want exact measurements, you'll have to pay $350 for a contractor to measure the specs." Meanwhile, he was busy measuring both areas, but could not trust his own measurements. Then, two weeks later, a second - more experienced - salesman said there was absolutely no problem with one of the designated areas for installation. He couldn't understand why the first salesman couldn't measure properly. It turns out, the unit could fit perfectly in one spot that the first salesman dismissed. Next, I received a quote for $35,500 that included a supposed $1500 discount and the waiving of a riduculous $500 fee for shipping from their wharehouse. However, after reading their "letter of intent" (which was not a proper legal document), I asked about the unknown "contractor's fee." They wanted a deposit with my signature on a "letter of intent" BEFORE disclosing the contractor's fee. When I asked about this unknown cost, they said the contractor's charge would be $300 - just to come out to my home. Then, there would be a charge of $1800 for framing and installing the upper exit door and an unknown charge for removing a small piece of decorative drywall. This amount could have been thousands of dollars. Also, the customer must pay for an licensed electrician (approx. $1500) to install the required power line. Finally, there's a yearly maintenance fee ranging from $570 - $800 depending on where you live. Check out their short warranty that only covers 1 - 2 years. After this, all repair costs for parts and labor come right out of your pocket. I would not pay for undisclosed extra costs by the contractor. So, the second salesman told me the contractor would be at my home after 2pm (at no charge) on a certain day. I waited (3) hours, but he didn't arrive. I received a letter of apology from the second salesman and spoke to the contractor. He promised to arrive on a Saturday at 1pm sharp. At 1:45pm he was a no-show, and when I called him, he sounded surprised to hear from me. He had no excuse, he simply said, "I was tied-up." He said the same thing the first time he didn't arrive when promised. I asked him why he didn't call to say he'd be late, and he said "I'm a contractor, what do you expect?" My response was, "common courtesy." In my view, being stood-up twice was unacceptable. To make matters worse, he told the second salesman that HE REACHED OUT TO ME, but I wanted to cancel. Now I knew I was dealing with ameateurs who don't tell the truth. Same with the first salesman. Meanwhile, this "contractor" was supposed to be the leader of the team that was going to install my unit. When I advised the second salesman that the contractor didn't keep the appointment again, he profusely apologized and agreed that working with Stiltz would not be a good decision for me. I agreed - especially after the misrepresentations, hidden fees, immature nonsensense, untruths, and irresponsibilty. I was delighted to sever ties with Stilz.

12/25/2021 Very very…read moredisappointed. We hired the Stiltz "certified contractor", Rick to install the home lift for the wheelchair to access upstairs. (He is either the only certified contractor in Newport Beach, California or he is the only one carry this brand, Stiltz homelift in SoCal) Home Lift Elevators C11 Elevator Lic.# 918946 We were told it's gonna be one day installation work when we purchased the elevator, and it became few days/week work. Fine... The attached shocking photos are taken a day after they finished the work: 1. the bottom platform is falling a day after the job is done. (Found one screw is not set right or not even screw in and the acoustic foam is not placed at the right place) right side of the platform is off....SAFTY? 2. The plexiglas are extremely dirty. 3. Trims in each corners are uneven and not fitted right, they look like they could pop out anytime. 4. Scratches on the surface everywhere. 5. Vaseline on the surface everywhere. 6. The lift remote was set same channel as our home care emergency bell. Every time when we bring the elevator up, the bell will be ringing. Oh no...nightmare! 7. We were told we need a landline for emergency safty code inside of the lift (we have paid the phone company to run the landline to the location) and they found out 1-2 days before they finished the work that landline phone would block the wheelchair access and asked us to use something else.... So far we held back couple hundreds for carpet damaged by Vaseline. Original quotation was $29,080 for this lift.

Eric and his team helped me transform my small backyard from grass and hardscape to a pool, spa &…read morefirepit oasis. When friends and family visit they say they feel like they are at a resort. I couldn't be happier with the end result!

Eric, with Salt & Sea Pools, has maintained our pool for a few years. He has done an excellent job…read moreand provided us with excellent service. He is always accessible to answer any questions or if we need assistance. He recently resurfaced our pool with pebble tec. He did an outstanding job and we are very happy with his finished work product. Eric is honest, reliable and trustworthy. I would highly recommend his service.

I have been living here for almost 5 years even though I don't understand or appreciate how the…read morerent can go up almost$300 every year, but Ricky is amazing handyman he just fixed my broken toilet at 5 am!!! He is the best !! Thank you Ricky !!! He deserves a raise!!!

Currently living in the Villara for the past 2 years. Like any apartment community issues will come…read moreup. However I genuinely believe the leasing and maintenance team do a great job of remediating issues fairly quickly. They have invested alot of money in 2025/2026 to upgrade and replace flooring etc. The Gym is awesome and convenient. The location is great as its near the 73 and 405. Shops located nearby. I'd recommend serious consideration if you are renting an apartment in the area.