Have dealt with Bestway for many years and always get great service, delivery service is very good,…read moreand any repairs I have needed have been done very promptly and successfully.

sickening scam. This guy Ross sold me a washer, it failed on day 1. He won't replace it. The lid…read morelocked, won't open after the cycle is complete. HE send a technician over, and that clown said some of these new unit needed to be calibrated. So push a bunch of button, and he left. And some time after, it fails again. Since Apr., it failed 5 times, and it's only Sept., and I use it once every 5 days. As I'm sitting here, they are sending another clown here to repair this. And when I talk to that 1-800 no. So I am stuck w/ this lemon, and the next step is to file a statement of claim If you buy anything from them, and you need service, they won't offer you service. You have to sue them to make them learn

Buyer beware. Brick lies and does not stand by their word. Go anywhere but here…read more I bought a microwave and explained to the salesman Adnan that it needed to fit in a certain size area and I was concerned whether it would fit. based on this I purchased the unit. When I went to return it due to the fact it did not fit I was told by the manager, Bledsoe Bradette that they can not take a return on an open box total contradicting the salesperson. I was told I should have read the policy on the website rather then believe the representations of the sales person. Best they would give me was a 30% restocking fee. Buyer beware.

Hello, I am writing…read moreto share my recent experience at the Sage Hill location. My family and I arrived at the store at approximately 10:56 a.m. and waited near the entrance until the store opened at 11:00 a.m. At that time, a salesperson welcomed us and let us know he would be happy to assist if we had any questions. We proceeded to the bed frame section to look through the available options. As there were many styles to choose from, it took some time for my wife, our two children, and me to review the selection. After some consideration, we found a bed frame that we liked and asked the salesperson if it was available. He checked his tablet and confirmed that the item was in stock and that we could pick it up the same day. Based on that information, we agreed to purchase the bed frame. The salesperson then told us he needed to speak with his manager and stepped away. When he returned, he informed us that the sale on the item had expired two days earlier and immediately adjusted the price to $350. I explained that we were willing to proceed with the purchase at the previously listed sale price of $250, as that was the price displayed when we selected the item and agreed to buy it. However, he stated that honoring the sale price was not possible. I expressed that this felt unfair given that the item was ticketed at $250 at the time we made our decision. Unfortunately, the salesperson reiterated that there was nothing he could do and did not appear open to discussing the matter further. As the conversation became increasingly tense, my children--who are five and seven years old--began to feel uncomfortable. At that point, I decided it would be best for our family to leave the store. I wanted to bring this experience to your attention, as the pricing discrepancy and the handling of the situation were disappointing. I hope you can review what occurred and consider how similar situations might be handled more positively for customers in the future. Sincerely, D.Wolfe

Great people! Booking experience was great. They quoted quickly. Were able to come quickly to fix…read more Thanks!

Alan's speedy response to our request for diagnosis of a defective washer was much appreciated…read more He was very precise and straightforward about what the problems were and how effective the solutions might be. He then very quickly got back to us with exact quotes for each of the two possible solutions, and advised of a multi-week back order for the main part. His financial arrangements are very straightforward and represent good value. In the end we decided to go with a new washer, but Alan really impressed us and we will have him as first choice for any other appliance issues we may face.

Had to cancel an important family thing to wait for delivery of washer/dryer- can't provide times,…read moreso just wait. Then they come and refuse to hook them up because it may need extensions on the hose from washer. They offered to send a more qualified technician if I pay and wait another week. Awful service- they should discuss all these things when they jump to sell you appliances so you are prepared for all of this. I would have bought elsewhere

Casey at Bowest is the best. Her knowledge and customer service are absolutely top notch. I hadn't…read moreshopped for an appliance in 30 years. She helped in every way, from my needs, to the best washer/dryer sets available, and value for any and every possible purchase I could have made. Her no nonsense approach was quite refreshing. They have a great reputation in the industry, known far and wide. I would absolutely recommend Bowest to anyone. Thanks for a great experience.

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

Marc has been repairing my KitchenAid appliances for many years. He is honest, and reliable. He…read moreknows his stuff, and always called beforehand to try and save me time and money by trying to diagnose the issue to ensure he has the right part on his truck. He has given me tips to self diagnosing the problem by resetting my dishwasher myself. I trust Marc with all of my appliance needs.

Not reliable. Unable to fix LG appliances. No guarantee of work completed. Prepayment required to…read moretell you nothing. No value

long story short. totally incompetent manager and employee. I had an appointment to help with…read moreuninstalling beta so that I could install ios26 update. obviously both never read the notes from Apple on my file. immediately said it would cost me $50. again, totally incompetent. I'm not tech savvy, but I could definitely work there and get paid providing the same service I was given. stay away! made an appointment with Apple Store, decided to try to fix issue myself....voila! done, and it didn't cost me $50, not even a penny! shame on you London drugs "Apple professionals"....

Millad, Mark, Brenda, Dexter and Brian are all exceptional in the Tech Department! I was able to…read morereturn my old lap top for a newer lap top and pay the difference! They were all very helpful and very informative about the product! Thanks again! Feel like family!

We had Louis to repair our stove. He was right on time and did an excellent job. Highly recommend…read morehim!

From the owner: Appliance service and repair company servicing Calgary and the surrounding areas including…read moreCochrane, Bearspaw, Airdrie, Bragg Creek and Chestermere. Call, email or book online to see what we can do for you! Check out our reviews and contact us today!

Terrible company. They took our order May 31 and changed the…read moredelivery twice, and are now saying December 15. This after two delays. Called them three times but they never answer. Waited over 40 minutes on hold only to be hung up on. They'll be out of business shortly I'd guess! Brutal company.

Horrible service! They only care about the sale. If you expect to receive your furniture on time or…read moreintact, to do buy here.