Southaven location...
Received defective, unsafe furniture. One piece of the sectional has scratch marks and a hole in it. The bad thing is, is that the delivery guy said the store wrapped it before it was delivered to my house, which means they knew it was defective before it left their store. The pieces of the sectional do not snap together correctly, which caused my son to fall back in the deli if portion of the couch. I am in disbelief that a company can operate this way and get away with it. I also wasn't told that all sales were final until I called to complain about said furniture. I was then told that it is printed on the back of the receipt. First of all, who takes the time to read the back of a receipt? Second of all, I already purchased the item, so telling me that the refund policy is on the back of the receipt is a moot point! I would not recommend anyone going to this store, or any Home Decor Outlet Store. I would, however, recommend that you pay a little extra and get quality furniture and a lot less hassle. I would prefer to give this place zero stars, but that isn't possible. read more