I have been using home consignment for many years. I should have written this review many years ago. Is never too late, I am doing now. If you are down sizing your home, changing style, or no longer need an item. Home consignment is the place to take your items. I have been very happy with all my sales at home consignment including the sale of my Jewelery!!! The staff are wonderful and very helpful. Thank you home consignment for selling my furniture, cabinets, fire place tools, fire place screen, mirrors, kitchen tables, etc etc. Is easy to take your items to San Carlos Home Consignment take pictures of your items send them to see if they will take your items. No hassles with people coming to your home. Visit the home consignment and you will be very happy!! Rosario San Carlos read more

I recently bought several items here, and have found the prices reasonable and the selection interesting.

I could have not met another rude Asian old man as rude as the old Asian man working here. He rushed us to look through all the store even though there was still over an hour till closing. Then at the end he makes fun of how he doesn't give any customers discounts on any items and how he gets away with it. I was thinking of buying something from here until he was making fun about other customers I couldn't stand for it. The selection is also pretty bad mostly damaged furniture. Wouldn't recommend. read more

Not a good experience with this company. Michelle was so rude when I asked when I could expect my payment, but tried to turn it on me. Kept repeating we have 60 days to pay you. I have purchased so many items here but this was my first time selling. I will never bring my goods to this establishment. If you do, do not expect prompt payment they will basically wait until you demand your money. Such a bummer I was really hoping to have better experience but based on other reviews, does not seem that they care about the people that make their business a bussiness read more

I love this place! Been there dozens of times, lots of browsing and have purchased many things over the years.

Christopher and Damion were extremely rude and bothered by us bringing in high end items to sell, as we have in the past. Christopher was in a big rush to get his Starbucks coffee. They both wasted my time coming in. With Michelle the manager she's always been so grateful and gracious to receive any item. read more

My recent experience doing business with the HCC in San Carlos has been extremely dissatisfying. The staff are very unprofessional and have no customer service skills. I do not recommend them. Take your consignment items somewhere else where they appreciate their customers and treat them with respect and courtesy. read more

In 2019 I made arrangements to sell several pieces of my jewelry collection The lady in charge of that department was courteous as extremely helpful. During the 120 days on my contract they sold almost all of my pieces .. payments were timely. In October 2024 I took another batch of jewelry .. sales were slow as were payments .. my contract was over 2/11/25 - a ring was sold during the time before I picked up the items that did not sell .. today 4/14 & after 3 calls asking where my payment was it arrived in the mail. Cindy the lead salesperson was not to blame & was very apologetic but I did tell her I would be posting my disapproval of the long waits for payment Not only do they take 40% of the sale amount but also charge you for 1/2 of the 3% bank charge if purchaser uses a credit card!! My guess is that money is tight but certainly not my fault .. they held my $$ just short of 2 months I WILL NEVER USE THEM AGAIN - ever read more

I had left a review years ago about the nastiness of the people who worked there. It seems nothing changed. The same snobbish unwelcoming attitude towards the costumers both the buyers and the ones who offer consignment. They don't have any awareness that this business exists specifically because of the people who have something to offer to sell. I noticed that the owner mostly replying to the 5 star giving customers; hope he has some power and the mindset to make this business better. read more

avoid this place. several of their employees are unethical. we found a bureau and went to buy it but they jacked up the price before we got there. We refused to buy it read more

I have browsed and purchased items several times in the last five years. I see many reviews with notes of bad service and attitude; however, I have always found the people who work there to be helpful and friendly. Sometimes I've had to wait a little for help because of the store being busy, but that's expected. I prefer this store to the Campbell one, though both have a good selection and prices. read more

Beautiful modern furnitures at great prices! They have new stuff - some brand new, coming in everyday so it's definitely worth checking out everyday. read more

Home Consignment Center - Beautiful modern furnitures! - Furniture Stores Near Me - San Carlos, California

I have to take a second out of my day to applaud this consignment center. My fiancée and I have now purchased two items, and we absolutely love their hidden gems. Looking at some of these reviews, I feel like we must be in a different universe, because the staff here have been so wonderful, warm, patient, and accommodating. I specifically want to call out the sales associates Michelle and Tiana for helping us find pieces we really love and going the extra mile reaching out to some of their consigners for us. Nowhere that I'm familiar with in the area can you find gorgeous one of a kind original artwork at such bargain prices, but the cherry on top really is the customer service. Looking forward to many years of business here! read more

The staff is very rude. I read other reviews that reflect exactly my experience. When I came to sell furniture they were acting like I was trying to commit a crime and they were catching me in the act. Over the top scrutiny of the dresser I was selling. Then I mentioned I had a desk to sell and she grilled me to death and was very negative. "What kind of wood...oak?...uh not so good...is it wobbly?...can't be wobbly...how thick is it?...can't have scratches either..." I thought it was just me until I read these other reviews. They should be extremely gracious since they end up taking 50% of the purchase price. read more

Wow! What an extreme disappointment on customer service. Like the millennial CS (no offense to Millennials reading this), but the clerks here are more elderly so like the grandparents of the Millennials. With the exception of one guy who's been here awhile the manager Kimberly should not be in retail. I arrived 1 hour before opening, prepped my car for the 2 large items), and waited at Starbucks. 10 minutes to opening I asked if I could please pick up 1 of my items first (I needed to make 2 trips). She told me they opened in 6 minutes. I asked if she could make an exception since I needed to make 2 trips, then reinstall all 3 car seats to p/u kids in time. She said no. I can handle that as that's her choice as a manager. What I cannot handle is the following. I parked in the stall next to the garage door for convenience to loading with my back trunk opened. Her and her associate started pulling out trash and blocking the walkway to load things in my car. I told her she might want to move some of it elsewhere because my car was there, she responded, "well you might just have to move your car then". By now she clearly did not like me and that's fine but she dropped her professionalism to allow ego to take over. Very disappointing to me and my mother who are frequent buyers (not sellers) here. P. S oh ya, she also told the delivery truck dropping off furniture, "yay, you guys are early today", what the ...(that was at 9:55am). Walking contradiction. read more

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What a hidden gem of a jewelry store. I almost don't want to share this discovery with you all but...Marlene asked me to write it. I knew for years that home consignment center sold jewelry but I never really looked at it until today after shopping for earrings and necklaces at Nordstrom. What you pay here is about 50% off the prices you would pay at Nordstrom's, Neiman Marcus, Bloomingdale's. For $850 I got a .55 total diamond weight 14 karat gold post earrings, and for $450 a 14 karat necklace with 0.20 total diamond weight. See picture, sorry I only have one. I will definitely be back with prices this good. read more

Love this place for both, shopping and consigning. Visit frequently because you never know what interesting treasures you might find.

Grouchy, nasty, lying, disrespectful. My wife and I have been here a few times and purchased items for our cabin over the last 4 months. We usually spend about an hour perusing the furniture and decorations each time. There is a general dismissiveness of the staff at this store. Each time over the four months we have asked to use the restroom while we were there shopping and each time they say "its out of order" " you have to use Starbucks across the street" "its being repaired" REALLY ??? I thought County/City code require a business of this size requires bathroom facilities for customers. They obviousely work for the employees. A general disregard and disrespect for their customers. The little man checking us out and the floor worker had different answers. If your going to LIE to your customers get your story straight at least or put a sign up stating "NO PUBLIC BATHROOMS" Just another unprofessional, no care for the customer Peninsula business. read more

Love coming here! It's my therapy! It's always great to shop there model home, furniture, and not all of the items are consign. Some are brand new! read more

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I think buyers can find some pretty good deals here on lower end used items. As a seller, beware. I enjoy refinishing, painting, reupholstering and refurbishing furniture as a hobby. When I dropped off a chest on chest I told them what I had into it, and said I had to make $250 to break even. "It's beautiful, we get $500 for these so you'll get a check for half that". "We won't lower the price before checking with you". So when the check for under $200 arrived I called. I was told to read the fine print in light grey on the back of the contract. So read the contract before bringing anything in and by no means should you believe anything anyone there tells you about what the contract actually says. The contract allows them to lower the price by 20% without letting you know, and they will. (That's a tip for buyers) A pair of nightstands didn't sell, so I went back to pick them up and there were dents and scratches on the top and front. (I fixed them, painted them, and sold them for $225 - $100 more than HCC - out of my garage on Craigslist) I get the impression that they don't know how to value items and can't identify a Kreiss from an Ikea. All dressers are priced nearly the same at $400, all nightstands are priced at $150, etc. As a seller it works when your unloading a lower quality item but you'll lose out by taking a $1,000 dresser there. They market to low end bargain hunters. You'll make more on OfferUp, Craiglist, or LetGo and don't run the risk of someone damaging your items before they're sold. For high end furniture call Fine Consign or Michaans and have them sell it for you. Otherwise this place is okay for selling inexpensive items you'd rather not hassle with on social media sites. If you really don't want to be bothered and just want to get rid of stuff, donate to Goodwill or our Veterans, they'll come pick your things up at no charge and leave you a reciept for a tax write off. read more

Expect to be followed and not asked if you need help if you don't fit their profile of a "buyer". Two stars for their hidden gems. Zero stars for customer service and stereotyping. read more

This is an exciting place to to find furniture, art, lighting basically everything you need to furnish a home. I have both bought and sold there. It's a great way to buy antiques, and fairly new pieces which are all in really good condition. I was able to furnish our small house in Napa for under 5k. The whole house! They are super busy and I came prepared with patience and a list of items I needed and their sales staff pointed out pieces I did not see and were able to help me with interior design ideas. I would highly recommend this treasure chest. You never know what you will find and patience is a virtue as they are busy both consigning furniture and selling furniture. read more

Bought a bed frame a few years back from here. Was told by sales person it was the Z-gallerie Ava bed frame. Well here we are a few years down the road needing a piece to fix the frame. I contact ZG to see if I can get the piece to fix it and it turns out it's not theirs. They had me google the model that was fixed to the frame from the factory and it was a knock off from Macy's. Another company makes an almost identical bed frame and that's what this is. Other company won't answer or return calls so this bedframe is junk. Buyer beware look all over a piece for a marking, model number or other branding as they will sell you an item as designer and it's the department store replica. To top it off they told us it was a standard king and it turned out to be a California king. Believe them as far as you can throw their item. read more

Home Consignment Center - This is the stores sticker, told it was a standard king and from Z-Gallerie. Turns out everything on there is a lie. - Furniture Stores Near Me - San Carlos, California

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I had a great experience selling some of my older furniture here last year. They made the entire process pain-free. Their showroom is really nice, and my furniture sold quickly. It broke my heart that my furniture sold for so little, but that's what I get for wanting newer furniture. I really hope the customers who got my sofa, lamps, and chairs are very happy. Everyone there is super professional. They seem to have been in the business a long time, and they're well aware of what used furniture goes for. Definitely a great local vendor. read more

I like their stiff. Good prices . But hopefully I will never have to deal with PAUL..what a grouch. He is by far very unhappy and the store and should not be dealing with the clients. Since it was my first bad experience here. This report is snoit Paul's attitude and customer service only. read more

I wish I'd read the Yelp reviews before I tried to consign with this store. I could have saved myself a lot of aggravation and maybe even found a home for my sectional. Now it's at the dump because I have obligations that prevent me from addressing the situation any other way right now. I spoke with Kimberly about consigning my leather sectional. I sent a photo. She called back to tell me about their process. At no point did she indicate that they do not consign items from homes with pets. At no point did she ask if I had a pet, as I would have told her we have a dog. Dog owners know it's very difficult to completely remove dog hair from stuff--there would have been no reason for me to lie because it would be obvious that I have a pet. Paid $75 to have someone pick it up and deliver to their store, as we don't have the vehicle to do so. Two days later, she calls and tells me they cannot consign the sectional due to the pet hair. I had vacuumed it before it was picked up, but there was hair stuck deep in the cushions that I hadn't gotten out because my vacuum is not that powerful. I assumed they would do a deep clean before putting it out on the floor--apparently not. So that's something to note--they don't clean the items they put out for sale. She tells me I have to either come down and try to clean it with a shop vac (I don't have one) or get the sectional off their property within the hour. I tell her that I can't due to family obligations. She is getting rude at this point, insinuating that I lied to her and insisting that she asked me if we have a pet. At no point does she try to deescalate the situation by acknowledging that she messed up and didn't ask me if we owned a pet or inform me of their pet policy. She suggested a service called Lugg, that I would have to pay for, to remove the sectional. I did arrange for that, for an additional $86 plus the disposal fee at the dump. So I'm out over $200 all because Kimberly failed to mention that they do not consign items from homes with pets. I didn't lie. There would be no reason for me to do that given the nature of dog hair. The service that picked up the coach didn't say a word about the condition of the couch. They picked it up (dinging my door frame in the process), took their money, and left. Kimberly was super rude. She did not handle the situation well at all. She was defensive and completely unable to admit that she made a mistake. I had to hang up due to her complete inability to handle a stressful situation with a customer. I've had stressful situations with customer service personnel before and it's been a long time since someone handled it so badly I had to hang up. Accusing people of lying is really uncool. I do not recommend this store. read more

I came here to look for an entertainment console and kitchen table set. The majority of their products seemed to be living room related, including a plethora of couches. I was disappointed that mostly everything was for larger spaces and I needed furniture for smaller areas. Also, it was a little dark inside and crowded with items making it slightly difficult to maneuver around and scan for desirable inventory. I left empty handed but would keep checking back to see if they receive new products and I did notice they had a decent supply of patio furniture of all sizes for future reference. read more

Had a beautiful solid rosewood table/ chairs, matching hutch and sideboard at this consignment center. Had to pay movers over $100 to get it there. The items were priced at over $2000. Just received a check in the mail for the purchase of my furniture. It was less than $1000 ! I initially thought it was maybe the sale for only one of the pieces, so I called to check.... rude woman answered the phone only to tell me that due to it being there over 30 days , it was " discounted ". Do not take your fine pieces of furniture here as you will get close to nothing for it! My mother is rolling over in her grave as I know she had spent close to $8000 for that set. Terrible business. read more

Had a terrible experience at Home Consignment in San Carlos today! After purchasing a number of pieces of furniture earlier this year we were refused consignment placement today by the manager. We were treated rudely and highly recommend that you not support or shop at this store. We will NEVER return. read more

Thank you Beverly for such amazing service and not to mention the super fast delivery. After years of searching for the perfect living room set we found a gorgeous set and transaction was super easy and Beverly was phenomenal. We are so happy ! Thank you read more

Thank you for helping me find the perfect necklace at a great price! I was in the store last week and Bess helped me--she was wonderful and so patient! I was looking for a gift to a friend, but had no idea what to get. Bess showed me some beauties. Once I shared my budget, Bess was kind and only showed me what I could afford. I ended up with a gorgeous gold chain and my friend loves it. Thank you Bess for being so sweet. I will be back! read more

Discrete selection but really few interesting pieces! We bought here a couple of items thinking to make a deal, but I was able to find both items (one at Costco, and new was exactly the same price that we paid for having a used and stretched one) and the chairs on line...cheaper than what we paid! Also, the company that they use to deliver is extremely expensive and we live almost around the corner! I'm not sure if I would buy here again. read more

Home Consignment Center - Furniture Stores Near Me - San Carlos, California

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Agree with previous reviewers about service. My oh my, there's no reason to be so rude. Inquired about some jewelry I saw there and was shocked at the response. Important for people selling their stuff there to know. Why not just sell through Craigslist? read more

I read the negative reviews but was not my experience. Was very easy and good. Paul went way out of his way to help me. They are a little more warehouse than customer service which is probably responsible for turning some people off but it's a fun place to shop and prices are good. I actually like that they aren't selling me. read more

Hours of operation change often & they're closed on some days. When I did get in, they either low balled me or refused furniture I happily sold myself on FB marketplace. Two employees were nice and helpful but the manager dismissed me after barely answering my question, and didnt help me any further. I'll go elsewhere to purchase, too. read more

Reasonably priced items all in one place rather than searching craigslist for hours and emailing with no response. They carry a lot of new items from stagers and stores. I have been coming here for or years and the new location in San Carlos is huge!! I truly believe in a green lifestyle and you don't need to sacrifice style in your home to be green. I bought two leather sofas here for $850. I originally saw them at Macy's Milan collection for almost $4000 with tax!!! My style ranges from hotel chic to mid century modern and everything in between. Recently I bought a beautiful china cabinet from the 1950's-60's with tax $750. This would have been 1500 at an antique store easily. What you get here is quality pieces that personally, I can't afford new. I have also sold many items here. The 50% profit is fine because I get my new piece in and don't need to store the old one. Thank you for such a great home store. read more

Home Consignment Center - my favorite home consignment find!! - Furniture Stores Near Me - San Carlos, California

Seriously, I don't understand the staff here, specifically in the jewelry department. I have left my phone # twice, both times the associate saying they would call me back after checking on a size of a ring for me. Both times, no call. I've even gone in and asked what happened, the manager of the department said, "oh, I run this department so I will be sure to call you" - you guessed it, no call. While you can maybe find decent deals here on furniture, don't count on the jewelry department to do anything but rip you off. They're serious crooks, in my opinion. If you take furniture to sell here, they'll rip you off as well. In general, the people who work here are rude and very aggressive. Such a dissappointment. read more

This place turns over furniture really fast so I love going in every few weeks. It's one of the larger consignment furniture places in the area so you are destined to find something good, especially if you have a few pieces you are on the look out for. I scored a gorgeous set of 2 mid-century modern, solid wood dressers for...wait for it... $259 total. The tops could use some refinishing love but I'm over the moon with this find. Will definitely be back to hunt for more treasures or to possibly unload some of my items I no longer want. One bummer I will note is if an item is bundled with a set of items (say table and chairs) you cannot separate the bundle (buy table only or chairs only). They do let you relist the items you don't want for consignment, but can't pick and choose for a lower price. Not a big deal but would be nice to have the option. read more

I've been furnishing my place, throughout the years from this store. You can find some gems in here, especially if you're determined enough and keep going back to look. They get new items in daily, and it's often high quality and in style. I have even sold some of my furniture through them. After moving so many times, I'll often be on the hunt for a new item that is more custom to the space I'm in, and am a huge fan of solid furniture, even if it might only be with me for a short while. When I stumbled upon HCC, for the first time, I remember thinking that this is where the bored house wives that have endless amount of funds, drop everything off once they just finished redecorating their mansion, time and time again. Good luck on finding what you need! read more

I am so disappointed at what this place has become. I used to buy furniture here (and tell others to), but no more. We recently bought a sofa and were told we had 7 days to pick it up. On Wednesday morning, we borrowed a friend's van, took several hours off work, and drove down from our home in San Rafael to pick it up. Only to find out that they randomly started closing midweek on Wednesdays - a significant detail they didn't bother telling us when we made the purchase. Their manager has refused to do anything for us because "they have a sign on the door." First, it is a handwritten sign changing their hours that was clearly posted in haste. Second, the doors were propped open when we were there, so its unclear how we would see or take notice of a sign on the door. Third, why would any customer think to check if they are open on a Wednesday - a day when retail stores (including this one) are usually open. Fourth, why wouldn't they just inform us of this simple but significant change in hours when we made the purchase and he told us we had 7 days to pick it up? Furthermore, when we were there on Saturday to make our purchase, there was no one around to help us. We had to track an unfriendly man down just to make our purchase. And, the furniture selection is far from what it used to be. If you are in San Rafael, visit their store instead. Packed with great stuff and friendly staff to help you. read more