After nearly three weeks on our project and more than $40,000 in damages to our home, Edward…read morePurcell admitted that he did not have insurance, despite repeatedly telling us that he did. Providing proof of insurance was one of the first things we requested before hiring him, but despite numerous requests, he never provided it. We then fired him. We were told the roof would be completed in 3-4 days by a small, experienced crew. Instead, the project dragged on for nearly three weeks and was still unfinished. We were also told that plywood would be used, not OSB, that Owens Corning shingles would be installed, and that our newer gutters would be removed to prevent damage. None of those proved to be accurate. We came home one day to find a worker sleeping on our roof and, on other occasions, sleeping in the supply truck. Workers, including Ed, stepped in and on our gutters, causing damage. Ed also stepped through our ceiling multiple times, leaving large holes and debris throughout our home. The roof was left exposed during rainstorms, resulting in water intrusion and damage throughout our house. The work that was done was defective and we had to start over with another roofer and pay an additional $7,000 beyond the cost of the roof to correct the mistakes made. After admitting he did not have insurance, Ed signed a promissory note agreeing to pay for repairs. To date, he has paid only $1,520 and has not responded to us or returned our attorney's call. He did not return any of the money we paid him. Throughout the project, there were conflicting statements regarding insurance coverage, including references to using his son's insurance. We made it clear that we expected proper insurance coverage and truthful information at all times. Homeowners should thoroughly verify insurance coverage, licensing, and references before hiring this company. For additional background, readers may wish to review this publicly available Syracuse.com article regarding Edward Purcell: https://www.syracuse.com/crime/2016/07/fayetteville_roofer_who_helped_destitute_woman_imprisoned_for_tax_evasion.html

ED (EJ) and his crew replaced installed a New Roof on my home (Cape) in North Syracuse. I'm very…read morepleased and happy with the quality of work and materials. Everything was "as explained" ahead of time and no surprises along the way. Great value for the cost! The Crew was informative, friendly and did an overall excellent job. Highly recommended. Thank you American Roofing!

I would have to think twice about recommending Top Tier Roofing Company due to the condition things…read morewere left in around my house as well as being accused of putting something in their dumpster without permission. When I stopped home during the day to check the progress I noticed spare rib bones in the driveway and in the grass. When I went back after the dumpster was gone there was still a couple bones in the grass. I went to mow the lawn and there were about 15 thick plastic clamps that were left in the grass by the side of my garage. I came very close to mowing over them. There were about 10 more in my backyard by my pool, which I again almost mowed over. About 10 pavers that outline my front landscaping were knocked out of place and not put back and a ceramic planter was moved and not put back in place either. I sent in pictures and received a phone call. I was informed that my dumpster was denied because there was a recliner in it. I was told that my neighbor had one in his front yard across the street. I went over to ask him about it and he said one of the workers actually helped him put it in. He then showed me his ring camera footage which backed up what he said. I called back and was told that their workers know to not do that. In the meantime I found several nails in the back yard. I mentioned it during that call and was told that someone would come out and take a look all around the house. The gentleman that showed up spent all of 2 minutes, if that, and looked around the front of my house but never even went into the back yard.

I have used TopTier personally twice now, and referred them to my mother as well. Each and every…read moretime they have done an amazing job. They aren't the least expensive, but that is for a good reason. Their work ethic, very in depth estimates, customer service, and craftsmanship are worth it. That being said, they're not overpriced either. They are also extremely efficient. I just had a complete tear off that they completed in half a day. And that included some structural roof issues that were discovered that needed repair. All in all, best roofers in town. Highly recommend this team of professionals.

Needed new rear siding done, he came same day for a quote. Very reasonable price. Job was done in…read moreone day the same week. Very responsive, took the garbage with them. Would definitely recommend.

From the owner: ( Service provided: Siding, Roofing, Gutters, Repairs , Aluminum trim , and moreread more

Matt truly went above and beyond to clean my gutters which I had been neglecting for so long that…read morethey had plants growing out of them. He was here within a few days of my call, did a fantastic job, and everything was done in a professional and friendly manner at a very reasonable price. Highly recommend 315 Services!

Matt arrived the day after I called to inquire about having my gutters cleaned. He efficiently…read morecompleted the job and did find some additional work of sealing some cracks. He sent down photos of the cracks and waited for an approval before proceeding. He texted a series of photos of the cleaned gutters. Very easy and professional service.

Fantastic job, very professional crew that communicated with me about the necessary work and did a…read morespotless clean up. Would recommend them 100% without question.

JUST WOW! AWESOME! THANK YOU THANK YOU THANK YOU VANDERHOOF ROOFING COMPANY FOR EXEMPLARY WORK!…read more After a 6 year wait to 'get to the roof'... (Oye vay, our house had needed a lot of work, so we did the inside, and landscaping first.. while the roof waited patiently) This month we FINALLY scheduled to have our - very old, badly maintained, bondoed.. duct taped.. (from WAY back) ..mess of a flat roof ... TOTALLY FIXED! We interviewed 3 companies and went with VANDERHOOF. It turned out to be one of the best decisions we have made since moving to the area. Vanderhoof came in with a swat team of capable roofers, and worked like a band of Army Engineers. They tore off DECADES of badly done roof work, layer after layer after layer. (What a mess of construction debris!) At the end of every work day, they left our yard immaculate. Then they built, and built, and restructured, and redesigned. (Flat roofs need expert attention). The work took a bit longer than they estimated due to the amazing number of layers to be removed, and their painstaking rebuilding process - but the Syracuse weather cooperated *(!!) and the work finished yesterday and it looks fantastic! (Photo shows NEW SPECTACULAR FLAT ROOF! Later I'll dig out the original roof.. it looked like a moonscape of bulbous waves and misguided historic attempts to mesh a labyrinth of disconnected ill selected materials. (We inherited it in 2016. ) I can't recommend Vanderhoof highly enough.

I needed a replacement for the fascia that the wind blew off…read more They gave me an approximate date. Called and said they were on the way. Cut to size for the missing piece. Made sure the other side was secure. Cleaned everything up. They did a fantastic job. I recommend this company. Thank You

I recently contacted Amtek by visiting their offices. I explained that the previous work…read moreaccomplished had separated at the soffit under very high wind gusts upon the house. Office personnel and foreman immediately recognized the work, and even produced digital photos of their work. I was completely satisfied with the remarkable original installation. Within a couple of days, a work truck was backing up my driveway and the two man crew without hesitation repaired and replaced damaged siding. I am thoroughly impressed with Amteck, and I highly recommend this company for your home remodeling needs

Recently found a small stain on my freshly painted ceiling…read more Naturally, these things just don't go away so I called around, read a few dozen reviews and called these guys first. Very friendly admin on phone, she made me feel comfortable as this is "what they do in the off season", roof repairs. Well, "Rick" came right out, climbed up into my crawl space attic (not an easy feat) took a few pix, assessed the situation and identified the problem immediately. He not only advised me what the issue was but made a short term fix (For Free) that he said would last several months or more if I decided not to go with the long term solution at this time. He left and I got the quote same day. I was very grateful for the short term fix and I decided to go with the long-term solution anyway. I left it up to them when they wanted to come back and do it and they said they'd give me a call. A couple of days go by and Rick stopped by with another person during a snowstorm. He said no big deal that's what we do. Two hours later I have the correction in place w/pictures that will last me another 50 years and I couldn't be happier. Quick, friendly, accommodating, quality materials and installation. Kudos to Rick and his team Highly recommended

I had a part of my roof blow off during a high wind storm and though it was a relatively small…read morepatch I was concerned on the water damage it could cause. I also had a part of my patio roof that was made of wood thst had broken off. The Roofing Guys came in and fixed both within a few days and the work is seamless. They even recommended putting vinyl on my back patio roof so it wouldn't need much maintenance. When you look at the roofs you can't even tell anything happened. It's like it's brand new. Truly outstanding experience start to finish which is a breath of fresh air these days.

We interviewed 7 different roofers and felt at ease with Chris. He was always available and gave us…read morethe heads up. The employees who replaced the roof were outstanding by keeping the area clean. They worked hard and did not waste time. When they were done they cleaned all around the property and put things back in their place. We would highly recommend working with them. We felt very comfortable with Chris and he answered every question we had before during and after the roof was done.

A bit pricey but should be somewhat expected for an emergency call. $650 to replace a few shingles…read more(no more than 5 and I had the material on hand)...roughly 30 minutes worth of work. The problem was they canceled their first scheduled time at the end of the day and came a day later than first quoted, so a bit expensive and couldn't follow through on initial the turn around time.