Customer service stops as soon as you purchase the dress. I was never given an update unless I…read moreasked. I did not even receive a shipping estimate until after my dress should have been delivered. It was about a month late and once it was delivered (with less than two months before my wedding) the earliest pickup window on the website was 2 weeks later, despite offering new bride appointments the very next day. All they offered was excuses and took zero accountability. Check out the lower reviews on Google for the dismissive tone. As long as you have no hiccups you might be fine, but this store will do nothing to help or even communicate if things go wrong. I was essentially told that I'll be fine because my alterations would be minimal. Spoiler alert- I will not be able to wear my dress for my wedding in two weeks. Go to a shop with reviews about management that cares. The dress selection and attention during the initial appointment doesn't matter if you can't wear your gown in the end and makes the weeks leading up to your wedding more stressful. And no- it was not within "outlined expectations", you said it would ship within 2-3 months, the fact that the acceptable industry timelines per your FAQs, does not change that you lied to make a sale...

I had the most incredible experience at Lovely Bride! Katey made the entire process stress free and…read moreextremely fun! I'm almost sad that my journey with finding a dress came to an end but so happy with my purchase- this was the only bridal store I went to and because I had such a great experience I went back for a second time when I chose my dress! I would highly recommend attending Lovely Bride!

Wide selection of dresses and some men's formal wear. Staff was friendly and willing to assist.read more

Samantha was amazing. She was so welcoming and made me feel comfortable. She gave me so much…read moreconfidence trying on things outside the box. The dresses were also gorgeous. Timeless, modern, simple, big, boho, sparkly, absolutely everything. Not too overwhelming. I thought the dresses were going to be much more expensive too. Was pleasently surprised.

From the owner: not your average bridal shop…read more The aesthetic of this little bridal shop screams romance, with floral wallpaper, antique mirrors, and vintage lace walls - you’re sure to fall in love as soon as you step inside. Art & Lace was created to give brides a unique experience when shopping for a wedding dress. The boutique is warm and intimate, making this experience comfortable for every bride. Our specialties include unique gowns, international bridal designers, handmade accessories, curated artwork, photography sessions, and so much more. Private Appointments & Entire Shop to Yourself - One appointment at a time, while you’re here with us you get the entire shop to yourself.

Great experience. Took some time and effort to get this heavy dress to sit right with the girls,…read morebut we got there. Bustle in the back looks great. Hem was perfect, never had to worry about stumbling over my own dress. Price is as to be expected for a wedding gown. Had my first appointment 5 months before wedding date. Glad I did because we needed the time.

Caryn and I had a journey together with my wedding dress. I bought my dress in March right before…read moreeverything closed down last year. I bought the dress knowing it was a size or two bigger because I wasn't sure if I ordered it, if it would come in on time. I lost some more weight and Caryn ended up having to take my dress in 5 sizes. I love my dress she helped make it mine and she made me part of the process. You can tell she loves what she does and it shows in her work. I highly recommend bringing anything you need done to Caryn, you won't be disappointed.

I have had the pleasure of working with Mandy, first as a bride myself, and later as a colleague in…read morethe wedding industry. As a bride, I didn't need a lot of help on the creative side, but Mandy's help was crucial to getting everything executed. Without her organization and recommendations for vendors, I guarantee we would have arrived at our wedding day with a lot of enthusiasm and very little actual wedding Also, I appreciated throughout the process that when I wanted to go with my own vendor or DIY, Mandy was very open to those ideas- I never felt pushed to choose someone she prefers to work with or anything like that. As a fellow wedding vendor, we have collaborated since and it has been a joy to watch her creative design and styling process as well. Mandy has extremely chic taste, and yet she is a chameleon when it comes to creating events and inspiration shoots that are unique, creative, and show incredible variety. It is always a pleasure to work with her and see what she comes up with. I highly recommend bringing Mandy in to make your planning process as smooth as possible, resulting in the wedding you wanted, elevated.

Mandy and her team are masters of their craft. I could not recommend them more - she made wedding…read moreplanning actually FUN for my husband and I throughout the entire process, ensuring that we never once felt overwhelmed. She listened to all our crazy ideas and made our entire vision come to life flawlessly. We had the absolute best time and were actually able to enjoy ourselves because she executed our day to perfection. If you're on the fence about hiring a wedding planner - DO IT. This is the best money we spent on our wedding and I'd do it again in a heartbeat!

I have been coming here for a few years. I felt like I had to leave a review since their average is…read moreso much lower than I expected. Most recently I had a bridesmaid guest dress altered and they did a phenomenal job, they were also helpful in making suggestions about the fit that I would not have thought of. My husband had his suit for our wedding day altered there. My mom goes here too. One time I went in and they sewed on a button free of charge. I really do love this place.

Very expensive! The work is good but others are a lot less money for what I had done will go…read moreelsewhere

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

Bassy saved my wedding dress and my wedding day!…read more I had originally gone to another tailor recommended by the boutique where I purchased my strapless princess gown. Unfortunately, the work done at the other tailor's shop left my dress butchered. When I realized something was wrong with the original tailoring, it was two months before my wedding. I was distraught because I didn't think a new tailor would take me due to the limited time before my wedding and it being right before bridal and prom season. However, someone recommended I contact Bassy and I'm so grateful for their rec! Bassy listened to my concerns regarding my dress and what the other tailor had planned to do to it, advised me to take back my dress straight away, and booked me for an appointment ASAP. Within a week Bassy had me in her shop to assess all the damage that had been done by the previous tailor: (1) the hem was uneven by inches; (2) the train was lopsided; (3) the bustle was just a loop and a button that would be visible and unsecure; (4) the bodice was taken in so much that three people were needed to zip me up, which (5) left the zipper of my dress straining and puckering; (6) so much of the bust was trimmed away that my chest was exposed whenever I moved; and (7) they made a sash instead of the custom shawl I ordered for my ceremony. The worst part about the original tailoring work is that so much fabric was cut away there was barely any fabric left to correct the shoddy work. My dress was in really horrible shape and I knew I wouldn't be able to find or order another dress in time for my wedding. Despite the multiple problems with my dress, Bassy assured me she would find solutions for the above issues and she did! Bassy evened out the dress' hem by rehemming it and removing a portion of its petticoat to ensure it kissed the floor evenly. For the train, she adjusted it so it would be symmetrical and less oblong. It looked gorgeous trailing behind me as I walked down the aisle. The bodice was a tricky fix, but Bassy executed it perfectly! To expand the bodice, she needed extra fabric and found it within the seam allowance of the bodice's panels. She undid every panel, let out a little bit of fabric from each, and carefully stitched the bodice back up so that each panel was even and proportional. She was able to expand the bodice while also making it look like it hadn't been deconstructed. Bassy's work allowed me to properly breath while wearing my dress and my mother was able to zip me up by herself with no trouble! Bassy also created a custom shawl for me that looked like something Audrey Hepburn would wear! The attention to detail is so incredible! Bassy made the shawl so there was a slight curve in the front that elegantly hugs my collar bone. I love this shawl so much I plan to continue wearing it for special events. The most incredible fix Bassy made to my dress is the bust. I thought I'd have to wear my shawl the entire wedding. Instead, she came up with the incredible idea to build up the bust of my dress with additional fabric. The original bust had a cat eye neckline with draping across it. Bassy was able to expand the bust above my chest and next to my underarms to give me more coverage. She did this by building up fabric that mimics the original bustline's shape. The final result is beautiful! No one would ever know that the work Bassy did was not part of the dress' original design. I'm incredibly grateful for the amazing and transformative work Bassy did to my dress, her professionalism, her expert advice, and her direct and honest communication. She always set realistic expectations and provided alternative solutions that would not compromise the integrity of my dress or its overall style. Bassy is also just a lovely person to be around. I was really sad about the state my dress was left in by the previous tailor. With each visit to Bassy's (and she booked me for as many as needed to get my dress perfect), I felt better and more confident. Bassy saved my dress, my wedding, and my peace of mind. THANK YOU BASSY!!!

Very expensive! Piles of uniforms left ontop of a table and a dress half folded onto of the piles…read more My dress was almost going to be left unzipped in my broken bag. Very very expensive! I found somewhere else and it was more reasonable!