My tire blew out on the way home from work. I called and was told it was going to be an hour to an…read morehour and a half, and it was going to be x amount. I told them yes, and set it up. Dispatch called me back and apologized because she messed up and it was going to be a little more due to the distance. Driver showed up less than an hour later, got my car lifted and to the tire shop in no time. He then offered to wait until I got a ride When I stated I'd just walk, he said he wouldn't let me do that because it was negative outside with windchill. He said he'd just give me a ride down the road to my building, and risk getting in trouble. Every aspect of this company was very friendly and professional. I hope I don't ever have to use a company again. But if I do, I'm definitely going here

Needed to replace body parts on my '05 Prius. Ordered and paid for the parts on their website;…read moreimmediate follow up phone response to confirm. No problems picking them up. The parts where ready to go, my Shroyer Rep went over the condition of the parts, and helped me load two panels into my Prius and assisted me with putting on the front door. Thank you so much.

I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named…read moreShawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services

True definition of service with a smile!…read more I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty!

They did a great job on my car after I was in an accident. Davis worked seamlessly with Progressive…read moreto get the job done. They kept me informed while they had my car so I was updated on the status. I noticed a few small scratches remaining on the car when I got it back, and they fixed those very quickly for me. They also noticed another spot I hadn't noticed and fixed that as well. I appreciate the thorough review.

Thieves. NEVER trust these guys…read more They did a poor job and charged me twice as much as others. And they did not deliver the car to my house. I had to take an Uber to get there and pick up my car, even though they had told me they would deliver it at my house.

TJ's helped us out today when our car broke down unexpectedly on the highway. He was very quick,…read moreprofessional, and friendly. The rate was fair, especially considering the high quality of service. I wouldn't think about using any other company in this area.

I call TJs to get a tow for my vehicle that was broke down! I had three children with me. I had a…read morefriend come to pick us up, the tow truck pulled up while we were loading the children into the vehicle, he started honking and yelling at us to move. We literally had a child in our arms buckling a car seat in on the side of a busy highway. He pulled away. I called back to complain to the owner, who was apparently the truck driver. I then told him if he was going to be rude I'd call another company, which he said to go ahead and I did. So rude

I have taken my car to deWitt service center several times, so happy I found them…read more Not only are they conscientious, they do things in a timely manner and they are honest. They don't do things that aren't necessary, they will give you a timeline when to bring your auto back to recheck for instance the brakes,. I am an older woman, on a budget, and I like to have my auto checked occasionally to make sure everything's good. I trust these guys.

Do not go there until you want more unexpected problems. Never fix what they are supposed to and…read morenew issues will arise after going there. More expensive than a dealership too.

Had UFCR do a couple things for me. Valvoline said the inner section of my oil filter was damaged…read more& they replaced it free. So I wanted to have it looked at make sure it was done right & figure out why/how it was damaged. Apparently Valvoline must have dropped it. The damage wasn't caused by the car or road. My car needed a total transmission flush.. they did it in a timely manner & things are working good. The reason I went to them was in the spring I had some issues & come to find out there was a recall for it. When I had called Spartan Toyota (before going tho University Foreign Car Repair) they wanted over $200 to "diagnose". Interesting there's a recall & the dealership wants $ to diagnose a recall. The folks at University told me about it & printed out the recall info thus Spartan repaired it without the diagnostic fee. Who does that? Tells you there's a recall & take it to the dealership & get it fixed free. When I came in this time for these other things (granny flush etc) they told me they had a bad review. Now that I found surprising. These folks have been in business many years & always had a stellar reputation. But I didn't use them until recently. I was very confused by them 1st telling me about the bad review. So I read it. That post after reading it seemed like somethings missing. Maybe it was someone else's card, maybe she had a previous experience that went away? But something in it seems like there's more to it. These people at University knocked hundreds off what they originally quoted me. Even during the quote and drop off. When I came back, it was even less than quoted. The work was great. I had no problem with payment with my card. They were jovial gentleman, and truly seemed like they not only cared about my car, but my budget & me as a person. Some people are just never happy unless it's free & even then....they'd probably complain ​​

Honest, nice and overall great people to work on your car. Had my VW at the dealership and two…read moreother shops for an electrical issue that they never could fix but these guys got it done!

awhile back they did a repair after hitting a deer with my jeep, since then my air bag light was…read morecoming on, I refused to take it back to them because I had a bad experience with one of their inside write up personal, so I took it to Champion Chrysler and they said it looked like the work on the air bag was not done correctly and possibly not replaced and the wiring harness still had evidence of damage, now I'm trying to get AAA to work with Champion to correct the problem. Thanks Driven but you probably just cost me another $2000+ out of my pocket.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

Went in for a door ding. They fixed it so I couldn't even tell it was ever there and only took them…read more3 days. Couldn't be happier.

I'm a repeat customer. All previous visits were for insurance work. This one was minor and…read moreout-of-pocket. Previous visits were five-star experiences; hence my return today. The repair work was done timely and correctly, but the initial $342 estimate ballooned to $548, and I had no prior warning, either at drop-off this morning or via phone when I spoke with shop personnel twice after getting an estimate and before today. their explanation - weird part, quoted wrong price, blame Ford for using a prior-year part - didn't satisfy. They admitted that they should've called but all I could get from them for my displeasure at the surprise 50%+ increase was $50 off. The miscommunication is more forgivable than the nonchalant attitude of the two employees I dealt with. I won't be back.