This PetSmart is conveniently located in a shopping plaza in South Euclid. It's nice to shop for my…read morecat and then stop by at one of the nearby restaurants to grab some food or coffee. I'll rate my latest experience shopping for cat food over the weekend. The store is clean, organized, and usually well-stocked. It has seasonal items (like cute dog outfits and themed toys - Hello Kitty, how cute!). There are often pet food sales. This location has grooming salon onsite that's always busy. I was asked whether I need any help during my visit which is always nice. One constant inefficiency at this store is the checkout line. Usually only one checkout is open and line forms quickly. There was a usual very long wait for checkout. This time someone wanted to get fish promotion (buy 4 fish, get 5th free). It took multiple employees to figure out how that works. The customer had to visit the signage multiple times and take pictures to prove that it was actually happening. It was miserable. While bored in the checkout line, I picked up one of the dog toys for my dogs. I put it down immediately because it smelled like very strong paint or acetone. So much so that another customer could smell it. Please be cautious if purchasing toys for your pet. Overall, if you have a lot of time to spare, shop at this store. If you're in a rush, I wouldn't recommend visiting.

I struggled to find a good groomer in my new area that my dog and I liked. Just had my…read moregoldendoodle groomed by Malakai and my dog looks the best he has looked in two years. Location is close to me and everyone was very nice. My dog can get very nervous but he felt comfortable with Malakai.

I've been to this location twice now, and let me tell you -- the staff here are incredibly…read moreknowledgeable. They don't just sell you fish and send you on your way. They take the time to: 1 Check your water quality 2 Help you actually understand what those numbers mean They explain how tanks go through different spikes before leveling out and becoming safe for fish, which is so important if you want your new pet to thrive. What I really appreciate is that they help you choose fish wisely so that when you bring a new pet home, it actually has a strong chance of survival in your tank. That kind of guidance matters. Plus, almost everything in most of the tanks is for sale, which makes it fun to browse and plan your setup. If you care about doing things the right way and giving your fish the best start possible, this is definitely a place to check out.

Love this place, so much knowledge to learn from the entire staff and beautiful aquariums well…read moremaintained and displayed. Jack is my go to guy that is always a pleasure to work with!

They have GRREAT house brand cat litter that PETSMART…read more discontinued I get Email discount coupons The staff always gives GRREAT service by carrying my Heavy box to my car Everyone is friendly and helpful

I have many cats PETSMART did a dumb decision!…read moreThey now refuse to accept competitors coupons if they have a %%% deal I had a 30% coupon from PET SUPPLIES PLUS PETSMART refused.to honor it I walked out and drove straight to this store Their house brand litters $7 off And--- i used my 30% off coupon too! Their worker- ISAIH- was terrific and even put the litter in my car A+++ STORE

Love that Ashley miss her she is awesome Every thing she does it's like her own pet she is someone…read moreI would trust not only my pets but my mom

I had a 12:45 p.m. appointment for grooming and received a text at 12:35 p.m. that the time was…read morepushed back to 1:00 p.m. So, not only were they running behind; but they weren't providing enough notice to avoid arriving too early. No big deal, but when I picked up the dog not only was it super quick but the job was very subpar. The groomer buzzed a huge gash into her back, then tried to gaslight me by telling me she had alopecia. I didn't know groomers were also veterinarians, but I wasn't going for it. The manager remedied the situation by providing a refund. However, I won't be returning.

Firstly, the store location can be tricky to find the first time…read more But, you walk in and feel like family right away. You are not just another dollar, your a friend when it comes to the store. It has my business

Great store and even better store owner store has alot of everything even things you might not…read moreexpect.

The owner & her daughter are very friendly welcoming & accommodating. They have ample knowledge on…read moreall the different species they offer for adoption. The space is very exotic & the animals are peaceful. I swore I saw them smiling. I left satisfied with my purchase of an adorable apricot kitten my family named Bowser & a blue bearded dragon we named sapphire. I highly recommend this pet supply shop for adopting healthy , happy, HAND TRAINED Pets for children & your regular pet needs, wants, & decor.

DO NOT buy an animal from this place unless the owner has PHYSICAL paperwork related to shot…read morerecords or any related documents for an animal. I bought a kitten and younger cat, and I was told they "misplaced" the pape and I would receive an email with the related paperwork. Never received them, I messaged their page twice and didn't receive a response but my message got read.

Great locally owned dog store in Mayfield Village. The owner is so friendly and truly cares about…read moredogs. The products she sells are so cute and durable! Some products even have proceeds that go towards helping shelter dogs. She also has a donation bin for all used dog items! Definitely a great place to stop!

We love this store! Our friend recommended this store to us. It is a small store but it has a good…read morebalance of dog products. The owner is super nice and has a lot of knowledge about dogs. She offers a lot of insight on many subjects. I HIGHLY recommend this store if you are looking for personalized service plus a great shopping experience.

I very rarely rate anything 5 stars but this location, their compassionate and knowledgeable staff,…read morethe pricing even their dog friendly floor cleaning solutions have earned 5 stars from me. Their pricing on most products is cheaper than petco and others.

Every time I go to this store I'm impressed by the staff. All the staff there try so hard to make…read moresure you find what you need. It's refreshing to receive such great customer service.

Woof Gang Bakery & Grooming Van Aken is a cute boutique that sells dog accessories, toys, clothes…read moreand also a little bakery that offers cute dog friendly cookies. Grooming services are also available. You can find Woof Gang Bakery & Grooming Van Aken in a small strip mall, next door to Benjamin Moore Paint Store with parking in the lot. A friend of ours, who is local to the area was so sweet to purchase a few cookies here for my dog, as a gift to welcome us to Cleveland. She got my dog 2 "White Paw" cookies that are iced with some kind of dog friendly frosting (these cookies are about $5 a piece, prior to tax). My little girl dog just gobbled these up (but because they are big cookies for my dog, I did break up the cookies and gave them to her over a few days). I just loved the design on the cookie (and am sure if my little girl didn't gobble it down so fast, she would have liked it too, lol). If I lived in the area, I would come back to purchase other cute dog cookies for my little girl and for other dog friends.

I live this place for a lot of reasons. First, they carry the dog food that we give to our pets,…read morethe farmina brand. It's super healthy and my pups love it. They also carry a lot of other great dog food brands. Staff is always nice and helpful which is awesome. The prices are the same as a couple of other stores that carry that same food. I really like that they're open on Sundays until 4. The other places aren't - so on the 2 days I have to run errands, it's really convenient and helpful.