This PetSmart was a very convenient stop on my way home. This store is open until 9 PM on weekdays…read morewhich is slightly later than other locations in the area. I arrived about half an hour before closing and the service was still great. That's even considering how many cans of cat food I had in my basket! Checkout was efficient and my trip was very quick. I was in and out with Friskies cat food. I found the store to be very organized and clean. There were a lot of options for cat food. There were a lot of fun options for dogs. My favorite was hiking gear and hiking beds for dogs. Some of the leashes, collars, and clothes were highly reflective. I felt it was a great idea to dress up your companion for hiking. Even though my dogs wouldn't agree. Few things concerned me. I'm a noticer though many customers wouldn't probably notice these things. First is cat grass by the checkout was pretty badly wilted. Not just one of the pots but multiple. It made me question the longevity of this pet grass after purchase. Second is I was standing by the cat adoption area and noticed that litter boxes were not clean. Not for the one cat that was there and not in the empty spaces. This really made me think whether the same happens in the pet hotel. I don't board my pets at PetSmart but mentioning this for the sake of anyone who does. Overall, there are only slight suggestions for improvement. I would visit this store again due to how organized it is!

When my puppers need their food. I make a bee line to this place. The prices are on par with…read moreother establishments. The staff is always friendly. The stock is better than most. The salon is quick and friendly. I have never had a problem here.

The lady who works here (short old lady) is rude and very inexperienced for operating a business…read more After speaking with many people, I found out, they all feel the exact same way. She has single-handedly, turned away a lot of business from her attitude. She charges way more than any online store or even brick and mortar nearby. I used to get majority of my animal products here but after she has changed things it just hasn't been the same. Avoid this place and find another animal supply store, then you won't have to deal with the manager

Stopped in to check out the store for the first time and got a couple fun shaped dog cookies, and…read morethe woman working gave us a free bag of treats to take with us too. Our dog promptly devoured all of them :)

Overall: A solid place to buy pet supplies…read more Appearance & Selection: 4 stars. They have everything I can think of for pets. Prices: 3 stars. Their online promotional prices can be lower, so they should honor the online prices. Service: 4 stars. The manager was very helpful, patient and knowledgeable.

We took our dog to get fermented/bathed and when he came home, he smelled like a wet stinky dog, we…read morecombed out 4 bags of hair. The girl that did him did a horrible job took her 45 mins, it normally takes up to 2 hours if you're doing it properly. Called spoke to manager they said they would do again but with such a terrible job the first time we were not trusting of them at all. Never again. I would like a refund for doing what she should have in the first place. ZERO STARS

My dog Ollie had a bad experience at his prior groomers. when I went in for the appointment I was…read moreoverjoyed! They didn't have 12 dogs a room with all the dryers going at once. Ollie came out handsome and happy! When I told them that Ollie wasn't eating his dogfood, they prepared a goody bag for him! With most groomers pumping out the dogs on an assembly line type setting, I was grateful for the quiet of the store! Wonderful place! The daycare looks wonderful too! I am thankful that I've found them!

We have tried Style Mutt with 3 different dogs and each time have been exceptionally impressed with…read morenot only the styling but the service in making an appt and prior and after work being done. I could not be more happy with them. Thank you

I have brought my shih-tzu, emmy here for a while now and we are in love with Barktown! As a…read moreWilloughby longtime local, I am so happy to have a groomer that is local to me. Ashley is the groomer they have there and she is AMAZING, like seriously! She always asks how you want your dog groomed and makes sure to listen to what you want. She is also extremely talented!!! She books up super quick so if you are wanting to try Barktown, make sure to book an appointment online! Front desk ladies are also so kind and helpful and I didn't want to forget to acknowledge how kind everyone is at Barktown Willoughby. Ashley also will leave bows, bandanas, etc. on your pup to make them look stylish. She really has perfected her art of grooming. Barktown also hosts some very fun events throughout the year such as 'Willo Woof' and pictures with Santa! It's just as fun for the adults as well as the pups! I will forever take my Emmy here for her grooms! Shopping is also open inside with lots of goodies! They have everything your dog could need. Toys, cookies, food, water dishes, chew toys, clothes, leashes, etc. I love coming here for her gifts as well as shopping for other friend's doggies.

First time visit. Very nice atmosphere, sincerely friendly and happy for our business. Groomer did…read morea great job, honestly did not know what to expect, but our golden retriever left there happy and handsome!

Love the people and selection at the Natural Pet..very knowlegable and helpful staff. They provide…read moresamples from manufacturers so you can taste test with your pet. This is a great feature because no matter how good the food is for them, if they won't eat it you've wasted your money. I have been going to the Natural Pet for years and will continue to do so.

Great place to shop for the fur babies. Beyond great selection and opened a whole new world to me…read moreon what is offered for pet nutrition. Owners and employees are always welcoming and super helpful!

Used them a few years ago and the employee refused to walk our dog because sidewalks were icy…read more Yeah? That happens here; wear boots and walk on the grass. We will never use the company again.

We have used JoyCares for over 15 years and have had the best experience with them. Highly…read morerecommend!

I have not done a Yelp review in quite some time due to the pandemic as I don't feel comfortable…read moregiving reviews what I know they businesses can't give honor presenting customer service due to a lack of employees. But I feel the time is right to start giving reviews again and I would be remiss if I did not give a 5-star review to the paw wash. I have never owned a dog that needed haircuts before so this was a first for us. This was our third visit to the Paw wash with our Australian Labradoodle. Understanding that this can be kind of traumatic for a puppy she was handled with kid gloves by her doggy stylist Perry. These are words I never thought would come out of my mouth. I don't know what kind of haircuts dogs need but apparently they also need ear hair plucked out of their ears and their sanitary area is shaved I am just glad that there was someone as knowledgeable and an expert in this field as my friend Perry. He really cares for our dog and wants to make sure she is comfortable during her haircuts. Perry takes the time to explain what he did and even on a Sunday morning the place was busy and I was grateful for them being open on a weekend. The place is located behind the Harry Buffalo and truth be told it's not really easy to find but there is really no need for a high-rent storefront at the dogs don't really care LOL. My dog's haircut was $65 and you are supposed to tip on top of that just like a waiter which we did. She smells great and even has a little bow and looks awesome. It's important to me that my dog enjoys things like this as this will be part of her life. Please give the Paw wash a try and ask for Perry he is awesome and I would not go anywhere else.

Brooke is amazing! My 3 dogs now love getting groomed Brooke is so patient and thorough!read more