Always doing super cute events, love Jessica she's so funny and always helpful and remembers me!read more

Excellent customer service and god variety off products for our pup. Love this place!read more

Are usually go to Petsmart because their prices are overall better, I had to come here last second…read moreto grab some crickets because I was just next-door at the dollar store. I do not recommend it. If you're coming here for crickets don't do it. No matter what size you get they are $.17 each when you could get them at Petsmart for around $.10 for the large!! Employees are nice but the prices are whack

I recently visited the Petco store in Chapel Hill NC. I was…read moreshocked to see that this store sells live creatures: birds, reptiles, guinea pigs, fish, turtles, ferrets, etc. I cannot believe living creatures are still be sold for profit in the year 2024. It's so sad, disgusting and an unfortunate realization that profit comes before a living creature's well being and natural right to be free. The staff was very supportive and got me the info I needed to contact Petco customer service. There was one exception though; one staff person said, "It is what it is". Unfortunately I think the Petco company shares that staff person's opinion. I will not return to support this companies mission to profit at all cost. I hope if you reading this you reconsider shopping here. Rhonda Goolsby

Wowowow! First time coming in here and it was overwhelmingly stocked with goodies from floor to…read moreceiling, but still very organized and clean. The staff were great and very helpful. Picked up a good number of treats, some cookies, and some bulk/unpackaged treats behind the cookies. Loved how everything was set up, easy to find, and the ingredients were readily available. Only thing is that I wish they had some cat friendly treat options, but I recognize it is more so a dog focused company. Even though I didn't book a grooming service, each dog that was dropped off or picked up seemed to love the staff and looked very cute! I am glad there are more locations around here and would definitely visit or bring my pup here

Such great service! Caring staff and excellent grooming…read more Highly recommend Woof Gang Chapel Hill.

Great product selection with trusted brands such as Wellness Core, Tikki Cat, Nulo, etc....at the…read moremost competitive prices for quality products for the area, clean store and carts, customer-oriented associates, easy to park, etc.

My German Shepherd cattle dog who is 8 years old has been groomed at the California Petsmart since…read moreshe was 6 months old. We move out here and I take her to the Witherspoon PetSmart for grooming twice. The first time (Feb 2023) a gentleman groomed her. No problem. Was told she was a sweet dog. Picked her up today, and this short, obnoxious associate stated they will not groom my dog again because, get this, "she lays down while trying to groom her." They also refused to do her nails for the same reason. I contacted a groomer in Cary who said they'd never heard of that as a complaint. Even though it is much more, I'll be taking my girl to a professional groomer out here.

Short version: OEOTL was a great stop for our lil pup. Great variety of pet accessories, treats,…read moreclothing, etc. with happy, positive, and helpful staff. I like this little shop and what they have to offer, I am a fan! The Deets: We visited this little pet boutique while walking around the Brightleaf area of Durham after Sunday brunch. What a nice little shop! Lots of food, chews, clothing, accessories, etc. for your pet to peruse and choose from. The ladies at the shop were very positive and helpful and even wanted pictures of our lil pup Emma with her new sweater purchase on. There is a lot of variety of items but can also tell that what they do have has been carefully curated for their customers. Emma definitely had a great time looking/sniffing through the selections and I find that is the true test of a good pet boutique...if the clientele is interested! If you have a pet, come on by to OEOTL and see what they have to offer, I am glad we did and Emma has a nice new sweater from the experience.

The absolute cutest pet store!!! It has all the usual items along with unique ones, at fair prices!…read moreAnd even better customer service!! The owner Dianne is an absolute delight and was sooo kind and welcoming to my pup when I brought him in. That type of customer service makes all the difference to me and I HIGHLY recommend this place!

Just had the most professional and pleasant conversation with a staffer name Bean! I had an issue…read morewith my auto ship delivery and they went ABOVE and beyond to take care of me and to give me extra info on how to solve my issue! I cannot recommend this place enough. The customer service is amazing, the price adjustment to reflect the stores price is a godsend, and the staffers are so knowledgeable! What a beautiful store filled with so many amazing workers! 5 paws up!

Every time I go into this store I am ALWAYS greeted! The manager and staff are always helpful and I…read moreeven get free samples of dog treats when I go in. I don't go anywhere else but this store for all of my doggie's needs.

I've been going there ever since they opened, when they were actually located on the corner. It's…read morea wonderful store and resource. The owner and every one who works there is helpful and knowledgeable. The store has gotten bigger over the years, but it's retained the feeling of a small neighborhood business that cares about the community they serve.

Great pet store with everything you need to keep your pets healthy, active and begging for all…read morenatural treats. My pups love the bully sticks. owners and staff are always super helpful and attentive. Very knowledgeable of the products they sell. Can't say enough good things about this place.

I can't say enough about this shelter the entire staff is absolutely amazing I adopted a dog almost…read more8 months ago ran into some medical problems and they were willing to care for her while I was in the hospital and treated her with the utmost care thank you guys so much and keep doing what you're doing you make a difference ! Thank you once again so much !

Amazing shelter!!! They are thoughtful with their interactions and take great care of their pets…read more Helped me with any questions I had

My dog loves this place probably the treats lol, or all the toy selection. Either way, the staff is…read moregreat and always super friendly. It's an easy, laid-back spot to stop in, and my dog is always happy to be there.

brought my moms dog in for a bath. hot water ran out right after we got her lathered. it's…read moreDecember, the dog is shivering. they kept saying to wait 20 minutes but after 30, still no hot water. had to bring home a wet soapy dog at 6pm on a cold December night to finish. this place should not offer baths without reliable hot water. zero stars.