I've been waiting for my refund for way too long. I've recieved half of my $5200 and I can't…read moreunderstand why they are so incompetent! I have more to say but I'll wait and see if this review helps get my full refund.

From the owner: Reserve Hearing is Northeast Ohio's premier audiology practice, providing a suite of audiological…read moreservices including hearing loss prevention and diagnostic care, hearing aids, hearing loss counseling and personalized aftercare. Our services are customized to each patient's individual needs.

Dr Faldowski and staff were very pleasant and explained everything with clarity. This was all new…read moreto me so I am very appreciative. Jenna, a young woman working towards a career as an audiologist, is receiving wonderful training from well qualified mentors. On top of this, I'm feeling grateful for my new hearing aids!!

The place to go if you have tinnitus. The Dr won't oversell you but will lay out the options and…read moregive you information and time at no pressure.

Joann is excellent! She was knowledgeable, friendly, very helpful and patient. She puts people at…read moreease and answers all questions. She took care of all the paperwork for the insurance coverage. The facility is excellent. I highly recommend.

From the owner: We provide personalized hearing care for all individuals who are curious to determine if they have…read morehearing loss or if they may be in need of hearing aid solutions. Your free hearing appointment will involve a comprehensive hearing evaluation as well as an expert consultation to discuss the evaluation results. In this expert consultation, your dedicated hearing care professional will help you understand what, if any, degree of hearing loss may exist for you and possible solutions to treat the effects. After your free appointment takes place, we offer a variety of services to accommodate your personal hearing aid and hearing loss needs: * Personalized hearing aid fittings, with no-obligation trial * Hearing aid repairs for most major brands * Custom earmold impressions for hearing protection, musician molds, swim molds and more. * Hearing aid batteries * Assistive listening devices such as TV Ears, etc. * Medical referrals * Hearing awareness programs * Aural rehabilitation at no cost

I just want to say what a wonderful experience I had with Amanda and her staff. I would highly…read morerecommend this hearing center. You will not be sorry that you decided to make a appointment with them!!!

Amanda and her staff make visits here easy, convenient, and fun! I had neglected my hearing aid…read morecare for 3 years. Amanda helped me get back on track, suggested ways I could replace a missing unit as economically as possible. Amanda is very knowledgeable. I recently went for a follow-up and she cleaned and checked my equipment and replaced domes and filters within just a few minutes. Amanda always puts the client first!

I recently got surgery on my septum and sinuses by Dr Gaugler. Now I will warn you he does tend to…read morerun behind on occasion, but it is just because he is very through. I had two appointments with him before my surgery and he did a camera up my nose along with a CT scan of my sinuses. I had previously gotten surgery on my deviated septum in July of 2017 and wasn't exactly thrilled will the results of the procedure done at the Cleveland Clinic. After the procedure at the Cleveland Clinic I could still on breathe out of the right side of my nose, somewhat better just not ideal. The doctor I had at the Cleveland Clinic never did a ct scan on my sinuses or put the camera up my nose. He basically looked up my nose and was like you need surgery. Michael Gaugler is one of the best doctors and a great surgeon. Though I only had my procedure yesterday's it's clear there is a night and day difference between some doctors. He also cleaned out my sinuses behind my cheeks and eyes, which from his indication was not done during my previous procedure at the CC. I'm very pleased Thanks again Dr. Gaugler.

Probably the best ENT, I've ever seen…read more The staff was spectacular and the waiting room was clean. Despite the fact the waiting room was packed, we didn't wait long. The doctor we saw was awesome,very friendly and asked question after question and explained to us what was actually going on with my ears. He also gave me an option. Which lets face it, not many doctors do these days. We were in and out of there in 45 minutes. It was super easy to schedule a follow up and the parking was superb. I'd highly recommend this place if you're in search of an ENT

I was in Jersey City for my son's wedding and all of a sudden my hearing aids quit charging. I…read morecalled the office and they put Dr Jane right in the phone. She tried everything remotely but nothing worked. She called later on that day to see if they were working. No such luck. Dr Jane sent me a new pair overnight so I could hear at my sons wedding. Amazing! Now I have Covid and can't return the loaner pair. They told me not to worry and bring them in in a couple of weeks. I would highly highly recommend them!!

If you want someone who really cares about you and your hearing, don't go here. They want to sell…read moreyou on one type of aid and they don't offer much assistance when the aid doesn't work for you and you will have spent thousands of dollars without recourse. They treated my mother horribly and I couldn't wait to get her to go someplace else which she finally did. The difference in care that she received is night and day compared to this place. Mom is not new to hearing aids so she/we are fully aware of the process. In other words, this review is based off of decades of experience as a hearing aid wearer. Very sad.

My 89 years young Mom's heading aid quit working. It was long out of warranty and needed cleaned…read moretoo! Called and was able to take it in for her. Cleaned and fixed in under 10 minutes and no charge! Fantastic and surprising what is being done here to care for their customers! Thank you! Highly recommend Beltone in Sheffield!

From the owner: Beltone Hearing Care Center proudly serves the Sheffield, OH community as your local Beltone…read moreHearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

I believe I have hearing issues and wanted to set up an assessment. The Dr. called me at 7pm at…read morenight just to ask me probing personal questions (medical treatments non ear related, my mental health, other very personal things). Then she essentially told me to check myself that I was imagining things (not verbatim but the message was clear). All this probing ended with her saying she couldn't perform an assessment and I should go to Kent. Could have just started and ended with that ma'am. Got off the phone and realized how inappropriate and uncomfortable that entire situation was. If you want someone who actually believes you and will provide help, don't go here.

Dr Japour and Michael are the BEST. I have been to 4 different hearing businesses since moving to…read moreOhio. This is the last and the best. I can hear now and have so much technology to help me hear no matter where I am. They ran many tests and were very thorough before even thinking about newer hearing aids. I can't say enough being so pleased

now ohio hearing and audiology expect expert audiologists…read morecourteous professionalism I especially recommend Carly Wohlfeizer she made a small change to my setting which made the world of difference

Dr. Kim Gill was absolutely perfect in fitting and finetuning my hearing aids…read more She is courteous and bright-- a delightful professionaL I highly recommend her for your audiology needs.