The store was well stocked and had plenty of employees to help. Daniel help my son find the pants…read morethat he had been looking for. We were welcomed as we walked in the store. It was a pleasant shopping experience have well mannered and helpful employees. They understood that customer service is the key to success in sales. I definitely would recommend the store.

Excellent customer service. Was able to return item quickly and when I forgot my phone at the…read morecounter, the employee went to look for me near the store to return the phone.

Can you get a more diverse crew? Every time we come into this location these white ladies that work…read morethere do not greet people of color it seems like. I was in the military for over 21 years and it baffles me that there are young women who are still racist that work in stores like this location. I love free people stores, I've seen other stores on the West coast who have friendly customer service. Please train your folks and get a more diverse crew. Also let y'all know minorities have money and not all of us steal. lol This location needs better management to make it more inviting!!!!

The employees at this "boutique" were racist towards my family and I because we were speaking…read moreSpanish. They did not even attempt to help me look for the sizes of clothing I was needing. I had to go back and forth from the changing room to find what I was looking without any help from these employees, who just kept looking at us. I was planning to buy a $300 item from here, but had to leave because the employee and the manager with the head tattoos threatened to call the police. I will not ever buy this brand of clothing and will insure I will share my experience with the corporate office of this establishment.

Madewell on its own deserves 5 stars, but this location gets another 5 on its own merit. Lauren, I…read morebelieve a manager, is fantastic. I met her when she was working at Charleston on King St and stopped in to this new location when I was in town. She helped me pick out some amazing shirts and a dress and even helped me order another one to my home when they didn't have my size in stock. I have a lot of Madewell apparel and find it to be high quality and comfortable. It's perfect for work or almost any other casual occasion. The girls who work here were so helpful and let me know what they thought of a few items I had on, giving me honest opinions. It was great because I didn't have a girlfriend to help me out and they definitely made me feel comfortable about my purchases. I highly recommend this store!

Great Jeans.......poor service. Just left with cash in my pocket and a need for jeans. The girl…read morethat was there barely looked up from her tablet to acknowledge we were there. My wife told her that I was leaving because no one offered to help me navigate the selections. Her excuse (and still don't offer to help) was that she was the only one there, but we were the only customers in the store as well. Well, time to look for another brand.

Great selection and prices Staff friendly and knowledgeable…read more Good size store with selections for adults and kids All the extras you need too like socks, cleaners, etc Free parking in large lot shared with other stores Just didn't smell so nice

Cool shoes good deals and big selection for your whole family. The store was organized and we were…read moreable to find what we were looking for quickly.

the level of care and assistance i got at this location was absolutely outstanding to say the…read moreleast. about 3-4 Sundays ago i came in close to closing time (bc of my schedule) and Sofia didn't bat an eye, she only exhibited every positive behavior that someone in retail Customer Service could. i legitimately cannot remember the last time i received this level of professionalism, it's usually incredibly discouraging nowadays, even at 5.11's Bitters location, unfortunately, with both male staff and male management, a few months ago midday hours. the quality of their products though separates them from the rest, by such a long shot. everything about them as far as i've experienced. i absolutely love their backpacks the most. their backstory and what they try to do with unusable products is incredibly wholesome too, i will continue to support and promote 5.11 based on all the above-mentioned reasons. thank you all for your time, and thanks Sofia!!

Really nice showing for the grand opening. More women's section and larger variety overall. Staff…read morewas super friendly as well. Looking forward to coming back.

When traveling, I gotta stop at a Ross.You never know what you'll find. The store was organized and…read morethey had a nice quantity of jewelry in the case.

I like them. I know some don't but with the exception of long lines I shop frequently on Senior Day.read more

Terrible customer service. Not a single employee was helpful or friendly. Wasn't greeted upon entry…read moreinto this small store with 3 employees on the floor. And when I needed assistance, I couldn't get any help for the life of me. Don't recommend this store solely based on customer service. I'll take my business elsewhere.

I prefer Belgiumesca's…read more Located at the Quarry this is a high-end Boutique that is actually just a mall chain which charges a lot and tries to appear like a boutique. Barbie is not very impressed and we were coming here to see if they had one particular item that seems to be sold out all over and they didn't. They were friendly enough, and it's a really cool Mall and they have a lot of good stock if you like this kind of thing - but it doesn't really suit Barbie.

This old navy has been completely redesigned. It looks clean, bright, and organized. They have…read moremoved the checkout to the middle of the store which feels like a slightly odd location. I almost prefer the exit check out and it made lining up more intuitive. Some of the clothes placement has become less intuitive since I could not find a good way to understand how it is arranged. The floor and racks still look the same and the overall feel has not changed.

Holly, store associate, is so helpful and went out of her way to make sure that we found the items…read morewe needed for back-to-school. Because of her alone I would return to this location. Bravo for stupendous customer service and a caring attitude!