Dr. Bowes has been taking care off both of my puppies, surgeries and I'm really happy to have her…read moreas our vet. She listened when one of them had digestive issues and truly cares to follow up. Gaby at the front desk is also very kind. I drive from Glen Ellyn to see them and will continue to do so. Highly recommend!

We've been here three times so far, for checkups and sadly once to put our daughter's pet rat to…read moresleep. They've been very thoughtful each time -- and particularly good at speaking to the kids about making decisions for their pets, including hard decisions. The building is clean, new, and well taken care of, prices were reasonable and everyone involved was kind and patient. We came here for our small animal needs but will likely stay with the practice for our new cat even though others are closer.

I can't believe there aren't more people writing reviews to rave about Dr. Przywara! He is the…read moreabsolute best. Our dog partially tore her CCL last November so we scheduled a consult with Dr. Przywara. Right from the start we knew we were in great hands. He did his initial observation of our dog and then came to talk to my husband and I. He was so kind and reassuring, and he was INCREDIBLY thorough. He sat with us for over 45 minutes explaining the anatomy of a canine knee, the injury our dog had, the options to fix it, and answering any and all questions we had. He never pressured us into anything and helped to give us the information we needed to make the right decision. Although we tried a few nonsurgical therapeutic options first, we ultimately decided to do TPLO surgery in February in an effort to get our girl back to 100%. Dr. Przywara did a fantastic job. He and his whole surgical team kept us informed and gave very good and detailed instructions for recovery. They made a tough recovery so much easier. Our girl is now 9 weeks post TPLO and is almost back to 100%! At the end of our final recheck appointment when thanking Dr. Przywara for all of his work with us and Kona, he said "this is why I got into this profession - to help good dogs and good people." And THAT tells you everything you need to know - he's the exact kind of vet you want taking care of your dog!

Surgical team, A+. The internal medicine team has been really frustrating to work with for my pup…read morewith a chronic condition.

Finan Animal Hospital…read more Horrible customer service. My girlfriend had taken her pup here a few times. On one occasion the diagnosis didn't fit the symptoms and turned out the diagnosis was wrong. On our next visit, she asked to talk to a manager and told her the situation and just said she wasn't happy. The manager didn't come in, but the Dr who had the incorrect diagnosis. Didn't ask for any money back, didn't make a big deal. Just said what she felt was incorrect and why. Well, she must have taken it personal as when she called again to make an appointment, she was told because of the complaint, they would no longer see her pup. Boy, talk about great customer service!! I'll be sure and spread the word if you voice your concerns they won't see you again.

Out of all the Vets I've been to(and we've been to many) this place is hands down the best to bring…read moreyour pet in for care! The front desk staff are caring, attentive, and kind. The nurses and doctors are so understanding and helpful. My dog, Milou, is terrified of vets after having a bad experience when he was a pup at another Vet & the team at Finan made sure to make Milou as comfortable as possible. I didn't have an appointment but they still squeezed me in because Milou really needed to be looked at. They helped me walk him in after seeing me struggle on my own because he really didn't want to go inside. The doctors were so gentle with him (I have never seen such patience and kindness from any other vet clinics) they even sat on the floor with Milou to get him more comfortable! Because of all the great help from the team at Finan, Milou is already feeling so much better! Love this place!

Our kitten was seen by Dr. Torok for luxating patellas in both hind legs. She seemed very…read moreknowledgeable and I had read prior (glowing) reviews for the practice, including some that mentioned pets being seen for similar issues with patellar luxation. We have since learned that the surgery should not have been performed for a variety of reasons and will not return to this practice. Note that this review is centered around cat treatment; hopefully the practice is more knowledgeable and compassionate to other animals, but the multiple issues we ran into should give anyone pause before bringing their pet here. When first visiting, Dr. Torok examined our kitten who had grade IV luxating patellas, the most severe grade. She let us know we would need to do surgery at 11-12 months old, when our cat was fully grown, to fully correct her knees. She also firmly expressed that in order to ensure the most successful surgery and avoid any complications, we should do a preliminary surgery ASAP to try and relieve some of the tension in her legs due to the severity of her luxation. If not, it would get "harder and harder and harder" to perform the final surgery at ~1 year old. We scheduled and had surgery performed that week as, at the time, we believed that it was the correct thing to do. Two weeks post-surgery, we had bandages removed because of swelling in our cat's foot, during which she was screaming the entirety of the time. Dr. Torok and team confirmed she had a wound on her toe. They proceeded to affirm that she was not screaming because of pain and we shouldn't be concerned, administered an antibiotic for the toe, and re-bandaged it. The following day, I called the practice as our cat had seemed very uncomfortable. Whenever she moved, she would scream/cry, and she had trouble getting comfortable enough to sleep even with pain-relievers and a sedative. Honestly, I wasn't sure if this was typical post-surgery/bandage removal. The tech said she spoke with Dr. Torok and, "Dr. Torok said she shouldn't be too uncomfortable". No mentions of increasing her gabapentin, or even acknowledgement that she could be in pain. We later took her to an ER where they confirmed she was very, very painful even after several pain-relieving meds and sedation. This is what caused alarm bells to start going off for us - this practice, which claims to be "fear-free", did not trust us nor our animal when showing signs that she was in extreme pain. We decided to transfer her care to MedVet and met with a surgeon that week to confirm we were following appropriate aftercare so our cat would recover well from surgery and get back to living her life as a kitten. They delivered the jarring news that this surgery should not have been done on a cat so young, should never be done on both legs at the same time, and she should not have been bandaged from the waist down to her toes. We now have to go to physical therapy for the next several weeks to help our cat regain her range of motion, care for her injured toes from the bandages, and then follow through with corrective surgery when she is one year old. Both us and our cat are incredibly distraught. I wish Dr. Torok had realized that this surgery was out of her depth and referred us to an orthopedic specialist as opposed to rushing us to do a surgery that, ultimately, may end up hurting our poor cat (beyond the pain that she is already experiencing). We relayed feedback regarding this surgery and our experience to the practice, and they did end up issuing a partial credit to us, but unfortunately no monetary value can be assigned to the distress we have experienced. As a final note to anyone that this makes a difference to, I learned after our visits that they perform declaws. I'm not sure the extent to which these are performed, but hopefully someone from the practice can comment so others are informed prior to choosing this as their practice.

We love Dr. Mullen and the care she provides for my fur babies (Luigi and Eve Makayla). I followed…read moreher from her previous office to this office because there isn't anything that she wouldn't do for my pets. She takes the time to better understand my pets' personalities, habits, and any illnesses they may have. I would HIGHLY recommend her to anyone seeking vet care for their fur babies. 5 This part of the review is directed toward the facility, not the care we received from Dr. Mullen. The prices are a bit steep. Just to see a "healthy" pet is $79 and if your pet is "sick" it's $89. The Wellness Plans also went up in price as my Pom used to have the highest package (there are 3) and I paid around $91/mo. and now it's $113. If I got the same package for my senior kitty it would be $142/mo.! My Pom has always had bad teeth and I was quoted $2100-$2700 for a dental with extractions. Having the highest Wellness Plan doesn't provide much relief either as it only covers around $700 of the total bill.

Everyone there was very pleasant and compassionate about my situation where i had to put my cat…read moreKona down. A very stressful time and everyone was very patient and im glad i found them. Its a difficult decision and they helped me thru it which is invaluable.

The entire staff and doctors are consistently professional, kind, and attentive. They treat my two…read moreGerman Shepherds with genuine care, and it really shows. My dogs actually get excited to go inside--they can't wait for the treats and the excellent care they receive. It's such a relief knowing they're in such good hands!

Nice people polite and tells me how ot is and I can stop in anytime for Ollie to be weighedread more

Dr. Sharon and the staff is absolutely amazing. She has been so helpful to me and my dog, Izzy in…read morethe last few months of her life. I will always being my animals here to see her. She is so caring and kind. So is the staff. They made a very difficult situation as positive as possible. So grateful to them.

We took our dog to Animal Care Center of Downers Grove today for a new patient visit and it was the…read morebest experience we've ever had at a vets office. There was hardly any waiting (which is one of my least favourite parts of a vet visit) and the vet tech and veterenarian (Dr. Clough) were both so sweet, attentive and kind! Hands down blows all the other vet clinics I've visited out of the water!

They have taken great care of our cats. We've had multiple situations in which we needed to call…read morewith questions or have an emergency visit and each time we have been well taken care of. Each staff shows great respect and consideration in regard to our pets.

We waited for YEARS to get into this vet. We are local and heard nothing but great things. We…read morefinally got in about a year ago and the hype is real. They are all so sweet, professional, and honest. We feel that our dogs have gotten the best care and we also feel that they are affordable. Highly recommend!

Little Beagle mix broke his dew claw, we got right in and they took care of it. Little boy was up…read moreand happy the next day. Very grateful for partners and paws, entire staff cares about pets and people and leaving a positive impression on this world. The team is truly doing God's work. Thank you very much! Best business within the community.

Highly recommend Dr. Grover and Friendly Vet! My cat Sunny is a patient here. You can tell Dr…read more Grover loves animals! He also gives the most thorough annual check up I've ever seen given to one of my animals. Office staff is friendly, too. Highly recommend.

Dr. Berg and Jordan are very caring, compassionate, and the vet is run so well especially during…read morethe COVID pandemic. I was really worried about my cat Bella and she needed to go under anesthesia so I was procrastinating a little since she is my little laughter and has asthma. Dr. Berg cares so much that she has even answered my emails after hours. Jordan is always on top of everything as well including immediate calls and emails too which I am sure she gets employee of the month a lot (jk, but she should with how helpful she is). I have had many vets in my life depending on where I was living. Now that I am a home owner, I'm grateful to have such a wonderful vet close by. I can't say enough good things about this establishment since everyone is always so nice, which is very calming especially when you go in there stressed or worried (like most of the time besides buying special food). Dr. Grover is very good and a real nice guy as well though Dr. Berg has been my main doc since she saved Bella's life and it's just worked out that way since I met her first. Dr. Berg and Jordan have probably put extra time in too for me since I send videos (asthma attacks) and we have established a great business relationship and they know how worried I am about my "little princess" as well as my car accident from being hit by the "texting driver". They have a great team there too and are all in sync with each other. Everyone at the front desk are extremely positive and helpful too so it has a wonderful atmosphere. Update: Bella, 12 years of age is now acting 5 years younger and has double the energy. She seems very happy now that her pain seems to be gone as well as she is waking me up at sunrise to open the blinds so she can watch the birds and etc. Her asthma has got a lot better too so I really can't express how happy I am to see her happy again! She is even playing hockey with her ball and loves her toys again. It puts a smile on my face even in these hard times of the pandemic. Thanks Dr. Berg, Jordan, and the staff for everything!

Great friendly service, they walk you thru all the details and costs, our Dog seemed very…read morecomfortable while being treated!

Wonderful. Because we have a very naughty beagle, we have been here several times. Excellent staff…read more Doc does not not try to upsell. I am jealous of my dog, who gets better health care than we do.