*This is for Natural Pet in Downers Grove, and somehow the name was changed. Makes me wonder if it was a way for this negative review to not easily be found.
I brought my pets to Dr Katz in 2017 and it's taken me years to construct a calm review, based on facts.
Read the negative reviews about Natural Pet in Bourbonnais - in my experience, they're accurate.
This practice used to be owned by Dr Karen Becker who had a thriving holistic practice in Bourbonnais.
Dr Becker sold it to Dr Katz...
This was my experience:
*Dr Katz set a timer so we were talking over one another trying to beat the clock like a bad game show.
*I was charged 50 for 15 minutes was way too expensive - even for a holistic vet.
*She misdiagnosed ringworm twice, resulting on it spreading to myself and my children.
*The examination rooms and scales were not clean, or not cleaned between animals. She examined my kittens on the floor, (there weren't tables in the room), where there was other pet hair. Pet hair on the small scale too.
*She refused to answer my calls and provide guidance after ringworm had spread to my other kitten - even though I had paid her for two other vet visits where she failed to diagnose it.
*When my kitten was vomiting later that night after being seen by Dr Katz, she would only respond via text - would not answer the phone even though I was willing to pay for after hours guidance.
*I saw Dr Katz yell at her employees.
*Her employee spoke poorly about Dr Katz behind her back.
*The operating room looked like a dark, janitor's closet.
*The place only has hours three days a week...what do you do if your pet needs to be seen the other half of the week?
*Refused to honor or acknowledge a $20 off new patient coupon after I realized it hadn't been applied at my first visit. (I called later about it.)
Bottom line, in my opinion, there are professional, compassionate, and reasonably priced, holistic veterinarians in the area - skip this one.
(It took me a long time to construct this review as I didn't want it to be based on emotions - and there were many negative emotions I needed to sort out. I would be surprised if there wasn't a response attempting to attack my character, however, I have proof my review is accurate and factual and can post pictures if deemed necessary.) read more
