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Holiday Inn Express Metropolis

2.8 (30 reviews)
Open Open 24 hours

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Dirty tissue under the covers

Stopped on our way from Florida. 13 hours in and check into our first room where it smelt moldy and there were disgusting whitish crusty stains on the one bed. We went to the front desk to request a new room. Second room smelt better but as I went to check the sheets and an ant crawled across the pillow. The room had stuff on the floors like it wasn't vacuumed. We tried to ignore the ant thinking it was just one until my daughter had one crawl over her in the bed and my son and I saw a bug fly into the light by the bed. We tried to just go to sleep since we had a long drive the next day when suddenly I got bit by an ant under the covers of the other bed! At this point I was done, the kids were asking just to sleep in the car. I went to the front desk and the guy convinced me to try another room. When we walked into the 3rd room it smelt damp. I pulled back the covers right away to check for stains and ants, to find a dirty tissue under the top blanket. We went to the front desk and let them know we were leaving. I would never stay at this hotel, or recommend it to anyone, well maybe my worst enemy! Absolutely disgusting, obviously they are not changing the sheets, just remaking the bed. Unsafe and unsanitary hotel.

Notice of Renovation
Brian P.

Booked this hotel for a post Eclipse stay. I suppose when I think of a Holiday Inn Express, I find it comparable to say, a Hampton Inn (a top amenity being that they offer a complimentary hot breakfast.) So walking in I see banquet tables set up in the lobby, and I'm assuming that I Mr was needed for breakfast that morning due to a possible sold out status for Exlipse chasers. But seeing as how it's evening, it might be best to store them until they are needed in the next morning. Was given a room on the 2nd floor, across from the elevator. Now being a previous industry manager, I can only wonder if this falls under the "you booked under a third party so you get what you get logic? Get into the room, and it's just "odd." A lot of space in the entry. Walking further in, there's a king sized bed, but then there's a lot of unused space with one chair. The furnishings were certainly dated. Looking in the room, there are two small night stands, however one is more in a corner than actually next to the bed. The Room honestly gave me the "used to be be two Doubles and was converted to one King" vibe. If you're going to have that much unused space, consider a small couch/pull out and add a small coffee table or ottoman, and you have a "Larger King Suite" that will equate to possibly more revenue. (Just a thought.) The room is also in need of more outlets or a tech friendly upgrade. I needed to unplug the impractical clock radio in order to plug in my charger for my phone. The AC had a weird interval cycle, but also no wall controls for that. TV could've been slightly bigger, but the DirectTV was decent. Now, you have a microwave and a Keurig in the room sitting directly next to the tv. The Keurig is a step to improving the room but almost a step back. It's time to accept the trends of traveling. Your site say refrigerators are "available upon request." Translation: you barely have 5 total? With the way people have vastly varying diets, you need to have these in each room. It's an industry standard, forget brand standards, especially if you're a franchise property. Now, I went to get the luggage rack, except that was holding the iron with the ironing board leaning on it. I assumed that was or is supposed to be a the space intended to hang clothes, except, there was no bar or top shelf. Outlets and a light are installed, just nowhere to hang clothes? The iron and board need to to be secured on respective wall mounted racks. The bathroom, what is going on here? Your amenities, Bath&Body Works products, were just there, on the counter. No display, no tray. And if you're gonna use body wash and not offer shampoo, you should invest in the small Loofahs. The marble counter top, though nice, was just a bad piece of marble. Rough abrasive spots, and industrial glue still on it. The tub was chopped and had a label still stuck to the inside. And no shelf to put your products. Your required ADA bar looked like an afterthought. The curtains need to be be redone too. Your light blockers won't meet or even overlap, defeating the purpose of blocking light, they also cover the AC vent, so your pushing the curtains up into the window. Now I was hoping for a Sundry shop with quick grab and go options I could take to my room, but nothing. Again a easy money grab for the hotels revenue. The snack machine was cash only, and I don't carry cash, so that wasn't an option. Also, I must've had someone above me that missed the class on walking lightly. My room shook with every step they took. The reason this review gets a 1, is for the breakfast. Decent offerings, and the woman who attends to the breakfast was really friendly. I know there is a posted letter regarding the properties million dollar renovation, but seriously, you need more than that too bring the rooms and facilities up to speed for today's traveler (Xposted)

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We stayed here for just one night. It was quiet, clean, and did the job. The rooms were spacious and seemed recently renovated.

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Ask the Community - Holiday Inn Express Metropolis

Review Highlights - Holiday Inn Express Metropolis

Just a rare off the highway great place to stay!

Mentioned in 3 reviews

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Riverview Mansion

Riverview Mansion

(10 reviews)

Our stay was INCREDIBLE!…read more First, apologies on how long it took to get to this review. It's been go go go since we returned. However, our stay here was so amazing that it hasn't left our minds. So, the "bed" part of bed and breakfast? So comfortable! The rooms were amazing and had such a sense of history. The rooms were very spacious and beautifully decorated. Vintage wallpaper and bed dressings give you the full effect of traveling in time to a bygone era. The showers and bathtubs were great. The tubs were the claw foot standalone type tubs and not the typical Home Depo special you get in motels and hotels. There's just something about showering in one of those tubs that takes you back. However if you want to use them, there are indeed wonderful modern jacuzzis available in the rooms as well which are super relaxing after a day of walking around and sightseeing and shopping. Things were very comfortable inside despite it being very hot and so humid outside. And there were extra fans if you needed them and you wanted to stay cooler too. The furniture is actual wood and not the cheap particle board stuff used with in so many places today. The wood just feels "rich and elegant." From the outside, you get such a sense of history. The place is absolutely beautiful. Now... the "breakfast" part of bed and breakfast was so filling. You will eat like you've never eaten before and will want more but won't have the space to put it. I wish we could have stayed an extra day even just for the food. The owner asks about your preferences and needs and does such a great job with the food. She makes a killer sweet tea as well! The place was remarkably maintained and the owner was so welcoming. She felt like a family member we haven't seen in so long, like a grandmother to us and our kids. She was super flexible about the check in and check out times as well, enabling us to get a quick shower in before leaving so that after sight seeing we didn't need to sit in our sweaty clothes for the next leg of the trip. We so much wanted to stay longer! It was such a great experience there is no doubt that we will stay here every time we come to Metropolis. Oh and I should mention that when you stay here, you do get admission to the Superman museum included in the cost which is just icing on the cake. So really, why are you still reading? Book a stay. You will not be disappointed. Five stars, fifty stars, five hundred stars!

If I could rate this fabulous bread and breakfast a 10 star review I most definitely would. Lori…read morewas gracious and informative that made our stay in Metropoles one to remember. Breakfast was prepared to perfection the room was elegant and comfortable. We will definitely return to the Riverview Mansion

Super 8 by Wyndham Metropolis - Guest room bath

Super 8 by Wyndham Metropolis

(13 reviews)

$$$

After driving eight hours from Crystal Lake, Illinois to Vienna, Illinois with a nice pass through…read morein downtown Chicago, my friend and I stayed here at this Super 8 by Wyndham in Metropolis, IL. It was tiring, but a worthwhile drive. My friend made arrangements beforehand to see if there was any available rooms that night. Thankfully there was. I booked this hotel through Hotels.com, since I have a loyalty program with them there. After eight hours of driving and being on the road, we restart destination. It was 10 PM that night and finally checked into accommodation. After a quick check in at the lobby, I told my friend I will see him in the morning. The check-in process was fast and easy. Service was good and friendly enough and definitely without drama. This hotel was a last minute booking, booked 1 month before arrival, but thankfully I made the deadline. The hotel size was of decent dimension, managed by a popular hotel brand Wyndham. They had amenities for anybody and everybody who stayed here. The bed itself was a king size bed and quite comfortable. I got a pretty good night sleep even though we had to wake up at five in the morning after trying to sleep starting at 10:30 at night p.m. The room was good and comfortable. It was a standard size room that met expectations and was satisfactory. They are Known for being budget friendly, and that is exactly what they provided for me and my friend who stayed here in Metropolis, IL for a night in November. Whether you are passing thru and needing a place to stay or vacationing here, you may want to consider staying here at the Super 8 motel in Metropolis, IL. Hidden gem in terms of hotels. This Super 8 hotel by Wyndham is located in the city of Metropolis, Illinois. They're physically located at 12356 Willow Road, near the Walmart. They accept major credit cards thru direct hotel bookings on their website or thru 3rd party booking sites like hotels.com, like how I did my booking. They did have a small complimentary breakfast spread in the morning when we checked out, but I only took a couple cups of orange juice for hydration before my friend and I had to go. They had the basic menu of pastries and cereal, with orange juice, milk, and yogurt to satisfy. As far as parking goes, they had a limited parking area for people to park their vehicles in. Best bet would be to get here before dark to secure parking that's closest to your room or the lobby. If you do not have a car, best thing to do is to rent one since the nearest airport is far away. Even uber and Lyft is an expensive option to use. However you get here, you'll find a way to get here and get a good night's sleep. I'm confident that this place is for travelers who comes to the area and needs a place to stay. It is a good option if you are one of those who needs a good place to stay without a lot spending a lot of money. The ambience here is quiet and it may be the best bank for your book if you are in the area. I wouldn't say more than a night, but that's just me and my travel plans. 4.0 stars for the overall experience 3.0 stars for the prices. 4.0 stars for the ambience and room comfort. 2.5 stars for the breakfast, and 3.5 stars for the service. Support local! B

Hotel reserved a room for 4/10/26 through 4/12/26: King size bed bottom floor handicap accessable…read more Arrived and Room was set on 2nd floor with no elevators! Had to change room to a double bed on the ground floor. Hotel lobby smelled like vape or marijuana, staff was not friendly at all in working with my needs for this trip with me and my girlfriend. They even wanted me to park my car on backside parking lot AWAY FROM MY ROOM! For a Wyndham property, this is INEXCUSABLE! Do not waste your money at this facility!!!

Hampton Inn & Suites Paducah - Guest room

Hampton Inn & Suites Paducah

(30 reviews)

$$

We chose Paducah as one of our overnight stops during our road trip. Since it is not a huge city,…read morethere were limited options regarding hotels. We usually stay at Hiltons so we chose this Hampton. Luckily we did not arrive to late so we had time to settle in and make it somewhere to eat dinner. After we settled in our room, we decided to check out the lobby area for a little. They have a little market, which is oddly placed behind the front desk counter. We grabbed a couple of beers and decided to sit at one of the tables to relax. The front desk person came up to us after he was done assisting all these other people and informed us the beers were on him. I thought that was so kind! When we returned from dinner, we decided to grab some beers and sit in the lobby again. There was a different front desk person but we did not interact with her as much due to her being in the back. The hotel overall gives an outdated vibe-in the room and lobby. We did make it for breakfast and there was a decent selection of items. Unfortunately, when I was attempting to grab another cup of coffee when I was done with breakfast, the canister was empty. Someone asked a staff member about putting a fresh container of coffee out and she went to brew it immediately. It still took about 15 minutes but we appreciated the immediate assistance. It was not done in vain because there was four of us waiting. I did not use the shower because the shower had mold and some parts did not look safe or clean. Like I said, a renovation definitely needs to happen here. The staff were great in all experiences. I even made it a point to compliment the front desk woman in the morning because she was dealing with several rude assholes and she did not deserve that.

We recently stayed here and were greeted with a smile when we entered and the room we got was…read moreamazing, clean, and very roomy. The breakfast was one of the nicest ones we have had at a Hampton Inn, lot of options and nice and hot. Breakfast area was very clean and staff was very pleasant. When we asked about restaurant options we were given several pages with options and reviews. Area had lots to offer too. We look forward to staying here again.

Comfort - Mold inside of the vent other side

Comfort

(48 reviews)

$$

I was pretty happy with my family's stay at Comfort Inn. The king suite was nice and clean. The…read moreprice was great. I can't wait to see what it's like after the remodel is complete!! Only complaint is that the room is listed with capacity for six people. It has a large king and a fold out full. The 1-800 lady tried to tell me that the king was oversized and could fit four.....uh, yeah, whatever. I took the room knowing this couldn't be true and that my youngest kids would sleep on cots on the floor. Sure enough, I was right, EXCEPT the lady at the counter saved the day by providing extra bedding so that the one kid who slept on couch cushions on the floor was very comfortable. We'll definitely stop here on future trips!!

We reserved our room over a month ago because we were driving to a football tournament and didn't…read morewant to push an 11-hour drive in one stretch. We checked in around 1 a.m., and the room was nothing like what we were told. It couldn't fit six people, and it was filthy. The couch had white and brown stains with trash stuffed in the cushions. The bed skirt had stains, the walls had splashes of who-knows-what, and the floor hadn't been swept or vacuumed. Even under the sink looked like it hadn't been touched in ages. The front desk staff member was kind and let us view another room, 320. It was just as bad plus stink bugs scattered around. There were also suspicious people hanging around the hallway, and at that point we knew we weren't staying. We left and drove two hours to Nashville in the middle of the night just to get a clean, safe hotel. Later, when I realized my key fob was missing, I was told someone would call after checking the room. No one ever did. I called over seven times with no answer. When I finally reached someone, he told me to call back the next day because "other customers come first," even after I explained I was literally driving through the town on my way home. This was hands down the worst hotel experience I've ever had. This entire experience fell far below what guests should expect. Cleanliness, safety, and basic customer service were all lacking. I hope management takes this seriously and addresses the cleanliness protocols, room inspections, and communication practices so future travelers don't experience the same issues.

Holiday Inn Express Metropolis - hotels - Updated May 2026

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