Easy to get to from the highway! Staff extremely friendly and helpful! The room was clean but areas of the room could use a spruce up . The shade on window had some yellow spots on it and bathroom was rundown but that would not stop me from staying here again! The beds were comfortable, hotel was safe and it was a great place to stop after a long day of travel. The breakfast in the morning had many options too! There are two gas stations, McDonald's and pizza place ( which was excellent) right across the street! read more

Holiday Inn Express & Suites Clear Spring - Hotels Near Me - Clear Spring, Maryland

I have written over 400 reviews and less than 10% were one star. if I could give 0 that's what it would get. I'd been on the road for 9 hours and was just exhausted. I picked this hotel at random because I didn't have time to look. When I walked into the lobby I should have left and lost my $130. The tile in the entry was is cracked and missing in places. The walls were dirty and in need of paint. Check in was easy, elevator was fine. When we exited the elevator there was a yellow chair with so many stains it looked like a science experiment. We were immediately overcome by the smell of industrial cleaner. It smelled so bad and was so thick I had trouble breathing. It reminded me of the kind of spray they would probablu use after finding a dead body. The room wasn't clean and we didn't want to put anything on the floor it was so nasty. The tub was stained and dirty, the floor was dirty. The worst was the sink. When my family member went to wash her face the sink was full of stubble from when the last man there shaved. The coffee at breakfast was good and they had yogurt but based on the rest of the hotel I wouln't have eaten anything prepared there. DO NOT STAY HERE!!!!!! read more

Stayed one night which was one night too long. Starting at the entrance the tile is cracked, you had to ring a pink cow bell to get assistance at the front desk (the woman checking us in Monday night was nice). There was a horrible smell in the second floor hallway aside from the leaking pipe. The bathroom was absolutely disgusting! There was dirt on the floor, the tub was filthy, and there was the remnants of someone's shaving in the sink. The woman at Check out on Tuesday morning was rude and I hadn't said anything about how bad it was. This experience will make me question ever staying in a Holiday Inn hotel again. Should have cancelled as soon as I got there. DO STAY HERE! read more

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Although the rooms were clean and well stocked. A front desk worker named Linda and one of the housekeepers left my experience with this hotel less than desirable. When leaving to head out to the ski slopes I overheard her and what appeared to be a housekeeper (I did not catch her name) openly making fun of another employee that wasn't present at the time. It was so unprofessional and cruel, it honestly came across like two high school bullies with what was being said by them. Linda comes off very aggressive and rude to be working as the first person people encounter at this establishment. It is obvious there is a toxic work environment at this location. Super gross behavior. I hope they get their staff trained on professionalism in the work place. read more

My boys and I stayed here since it was close to the ski slopes. The evening after our ski trip we wanted to watch TV so we bought some popcorn and was excited to watch some tv in our room. We learned the TV didn't work because management forgot to update that room with a functional TV. All other rooms had TVs that worked but our room did not. Tanya said she would let Julie, the manager know the next day to see if they could do a courtesy adjustment/partial refund of our stay. The next day when I was going to check out, I followed up with the front desk, Linda, and she said she would put notes in the computer so Julie could be aware. I never received a phone call from the manager. I sent an email and never received a return email. I also sent text messages but never received a reply from Julie. I called 5 days later and spoke with Julie. She said she never was told what happened. She also said that she doesn't give courtesy adjustments for things like TV not working. I was shocked. She said she would look at the notes and speak with Tanya and would call me back. I'm amazed of the lack of customer service this hotel provides. I stayed here because the reviews were decent. Clearly they have new management who doesn't care about their customers. I won't be staying here again. read more

We stayed here in mid June 2025. Hotel is located in a quiet little town off of I-70, behind a McDonald's with a gas station across the street. It was a normal hotel, with a strange smell in the hallways. breakfast was fine, staff was friendly when we checked in at 10 pm. The beds were really comfortable. Overall, a good hotel in the middle of nowhere. read more

Holiday Inn Express & Suites Clear Spring - Official logo - Hotels Near Me - Clear Spring, Maryland

My second stay in a row at a Holiday Inn Express and this was a pleasant one night as I'm driving north. The hotel used to be a "Sleep Inn" as that was what appeared on my credit card statement for the swipe to cover incidentals. The room was quite clean, as it should be this far into the pandemic. Plenty of towels, work space, and the usual complimentary shampoo and such. Wifi worked quite well. Bed was firm and comfortable. I had a good night's sleep and hit the road early in the morning. There is not much nearby for restaurants but the pizza across the street was decent. [Review 15126 overall, 628 of 2021, number 603 in Maryland.] read more

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This property is right off the exit from I70; quiet area. Room was clean and the breakfast was very good, room rate was amazing as well...could use a little love and sprucing up, but would stay here again. read more

The hotel and staff were great! Staff placed us first floor with no one on one side of our room, across from the pool, close to the lobby... it was great! I've had a hotel before (not this one) place my family with young children on an upper floor and then come complain to me that my kids are making noise and moving around the room as well as blame me that I didn't request a first floor room away from others. I was thrilled that this hotel knew where to place families with young kids and were very friendly with us and the kids. Made the possible nightmare of staying at a hotel on a roadtrip into a blessing. They even offered a mini crib for my youngest. The "worst" part was walking the length of the hall for some ice. The staff was even understanding in the morning when my rambunctious 4yr old accidentally bumped our table at breakfast causing a glass bottle of hot sauce to shatter on the floor. The room was nice, tv had a good kids channel, plenty of room for us for one night. Thank you so much for making this night a pleasant stay! read more

Holiday Inn Express & Suites Clear Spring - Pool & hot tub - Hotels Near Me - Clear Spring, Maryland

I was charged a pet fee for my service dog. I tried to dispute it at checkout and was told the manager was not in and only she could handle it. I have since called 4 times and each time told she is not in and will call me back. No call. I wrote an email with no response. This has never happened to me before, as it is illegal. Besides this the hotel was very comfortable. read more

A comfortable, clean place to stay! Breakfast is generous with omelets, sausage, biscuits and gravy and much more. The perfect place to stay if you're attending the Fort Frederick Market Fair in April. They have quiet time from 10 pm till 8 am. Plenty of outlets for plugging in devices next to the bed. read more

We had a great experience here. This is actually the second time we have had to stay here (we live locally) and both times the rooms were very clean and the employees are very friendly. The rooms are spacious as well as the bathrooms. There is plenty of parking. read more

Stayed here overnight while driving towards New York. Jay or Joe (I apologize for forgetting your name) was great!!! Friendly and accommodating. Rooms were clean and organized. Beds were comfortable and the tv worked properly, well, after I had to call Jay/Joe to fix it. He did it super fast. Breakfast was good, Usual Holiday Inn Express standards. Better than average overnight stay. read more

Holiday Inn Express & Suites Clear Spring - Hotels Near Me - Clear Spring, Maryland

Upon checking in, I always check my bedding & sheets. The sheets were dirty, there were several black hairs all over the sheets. I called down to the front desk requesting new sheets. They advised they were sending someone up. NO ONE showed up. I had to make 3 trips to the front desk, once to see when they were coming, a 2nd time to get the clean sheets & a 3rd time bc they gave me the wrong sheets. They refunded me a whole $11 for dirty sheets & doing their job for them. I WON'T be staying here again. read more

I am a Holiday Inn Rewards member and have stayed at multiple locations. I'm heading home to New England from a NC vacation. I made a random call stopping here. This is one of better stays I have had. The facility is super clean. It is clear the staff are full force on Covid prevention. The room had zero dust indicating to me that surfaces have been well wiped down. In addition, the location is really nice. Clear Springs is a very cool small town. The hotel backs up to a great view of fields and hills in the distance. I don't review a lot. This place is good. read more

Holiday Inn Express & Suites Clear Spring - View from my room - Hotels Near Me - Clear Spring, Maryland

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I'm travel healthcare and have stayed at several different hotels. This hotel is my favorite. I've checked in here three times and never have been disappointed. My rooms are always clean, staff is very friendly. I forgot my sweatshirt in the closet my last stay here. They had my sweatshirt when I returned this time all wrapped up with the room number I stayed at. Not to mention a great view. Will gladly return over and over when I'm working in the area. read more

Holiday Inn Express & Suites Clear Spring - Great view - Hotels Near Me - Clear Spring, Maryland

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What was supposed to be a relaxing night with my husband and son turned into us getting kicked out all because the lady at the front desk, Julie Clevenger. Kept insisting I was a woman named Nikole. She phoned our room just as we were getting settled for the night and kept asking to speak to Nikole. We kept telling her no my name is Helen I don't know who Nikole is and she flat out said she doesn't believe us and demanded to see ID. I had unfortunately misplaced my drivers license but had a photo copy of it but she refused to look at it. There was no reasoning with her and she had some story that she concocted in her head about me being Nikole and my husband being some kind of boss? She eventually called the police on us and they said that they believe us but unfortunately we had to leave because there was nothing they could do. So basically we all got thrown out of our room at 10 at night along with our 2 year old son just because Julie believed came up with this idea that I'm someone else. I've never experienced something so crazy in my life. Not sure how someone with her mentality was trusted to be in charge of the hotel. Let me also say my husband has been staying there since September and we've never had any issue with any of the other staff members, they were all very nice. I hope Holiday Inn is aware of the absolute unprofessional attitude of Julie Clevenger and they take appropriate action. read more

Holiday Inn Express & Suites Clear Spring - Rude service - Hotels Near Me - Clear Spring, Maryland

Beds were clean. Towels were clean. Best breakfast I've ever had at a Holiday Inn. The bathroom needed to be cleaner. That is my only complaint. read more

The family and I stayed here for one night on a ski trip to nearby Whitetail ski area. The website advertised a modern, recently renovated hotel complete with an indoor heated pool and hot tub. The photos looked great, and for $70, I wasn't going to complain... until we arrived. First, the hot tub was broken, and had been reportedly broken for "at least a month, or more." The pool was ice cold, enough to be unswimmmable. There were no towel racks in our bathroom- odd. Also, there were several tacky, dirty, and sloppy repairs done to the tile and drywall that looked like my children had done them (see pictures). Worst yet, there were no drapes to cover the windows, so the combined blue light from the Holiday Inn Express sign, plus the street and town lights poured in to the room all night. The windows themselves were horribly covered in limescale both inside and out, enough that our view was completely obscured (see photos). While the lobby area sported new modern furniture and a sleek atmosphere, I have to say that the overall impression of this place points to very poor management. As a frequent business traveler who has stayed at HIExpresses all over the world, I have to regrettably say that this was the worst I have ever experienced. We will not be back. read more

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Stayed there during a tubing trip with my toddlers but I didn't get to sleep that night due to Annoying music coming from the outside/ lobby. They said they can't turn it down or turn off because they are required to play music on their properties. We switched room the next day but the trip is already ruined. How do u go tubing with twin toddlers with zero sleep. We Tried to redo the trip and tried to stay there again but white tail resort called me a week before our stay informing me that tubing is canceled til next year so I had to cancel our hotel reservation. I called the hotel to cancel my reservation and I spoke to someone assuring me that our reservation was CANCELED. I woke up today with a charge on my card for the canceled reservation. I spoke to the manager and she told me that I should've canceled it through booking.com. Well I didn't cancel it on booking.com because the person I spoke to told me that it was already canceled. Have I known that it wasn't canceled I would've cancel it when I had plenty of time. Now I had to pay for a room that I didn't use. read more

Holiday Inn Express, Clear Spring, you were a lifesaver!! Car trouble after dark & you came through with one of your two last rooms, & offered us an internet discount! Great desk help! Thank you so much for the lovely cozy clean room, that helped relax us after a stressful travel with our car. And the absolutely huge & tasty breakfast bar was an added perk! A definite recommend for anyone traveling through the Hagerstown, Cumberland MD area. read more

Does the job for 75 a night but there was some black hairs in the bathtub and the room was in need of several repairs and used cheap Furnature. Beds pretty good though. The heater was turned on by my son and it smelt like either pea or some kind of strange electric smoke. My wife sprayed a deodorizer to get the smell out. There was also makeup on the underside of the blanket on bedding. Lobby was nice and staff is friendly. read more

Holiday Inn Express & Suites Clear Spring - Hotels Near Me - Clear Spring, Maryland

I reserved a room with 2 queens and got a room with 1 king and a pull out bed. I'm not sure how you can reserve it but then not get it. Or else it wouldn't let you reserve it. Poor management. read more

Easily the worst hotel experience I have ever had. The hotel had my reservation under the wrong name and told me I didn't have a room. Come to find later there was a data entry error and my name was spelled wrong, so I did in fact have a reservation. The hotel then refused to give me a refund after I booked a non refundable room at a different hotel. Poor customer service. 100% recommend staying away from this place. read more

Friendly and helpful staff. Well-maintained, modern, and clean rooms and overall facilities. Quiet facilities and hotel location. Good, free, self-serve breakfast. Good, free Wi-Fi connectivity. Although I didn't use it during my visit, the hotel has a nice indoor pool, which I saw other families enjoy using. Close and convenient proximity to the Whitetail ski resort and access to I-70. The only thing lacking (not the hotel) is choices of restaurants close by the hotel. There is a McDonald's next to the hotel and a local family pizza restaurant (Al's Pizzeria) across the road. Otherwise, the next closest is driving about 20 minutes east on I-70 to Hagerstown, which has a lot of choices for dining, including an outlet mall. read more

I'm Spire elite so I see quite a few properties. Stayed here back to back nights due to a change in work plans. Price is right but you always get what you pay for. Typically they have great attention to detail. At Both checkins there were no reception staff at the desk. I had to wander into the employee only area to find someone both times, although both staff were friendly and accommodating. I needed to do laundry, didn't have any soap for sale, glad I didn't buy any because washing machine was broke down. The phone in the laundry didn't work and it said sleep inn. Holes in walls literally. Put on suit to go in hot tub, that was broke too. All these things I would expect in a Budget brand property. To be perfectly fair the room was very clean, well stocked with towels, and I got a good nights sleep both nights. 3 stars represents far below average for the Holiday inn Express chain that's my home away from home. read more

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This is a great place to stay on a budget but there are only applejacks and no lucky charms. Disappointed about the cereal but otherwise great. read more

This was formerly the Sleep Inn. Walking distance to McDonald's. 12 minutes by car to Whitetail Ski Resort.

At first glance, I thought I'd be giving this place five stars. The lobby and room were nicely decorated and seemed modern and new. The bed was comand the sheets soft, but there is a lack of maintenance. The tub needed recaulked, the sink faucet was loose, as was the toilet seat. Some recent repairs had been attempted in the bathroom, a sloppy job that still smelled strongly of paint. But the real bane of hotel living is hair in the bathroom. I guess I haven't died from it yet, but it sure is disgusting. There was some behind the door stuck to the floor and more stuck in the tub. Too bad. Made what should be a great place not so good. read more

It was completely disgusting. Everything was dirty and smelled horrible there were stains on the bed, the ac unit and fridge were broken, there was dog food on the floor and you couldn't even see out the window it was so dirty. If I could rate this less than one star I would. read more

I'm late with posting a review but the date was the weekend of Veterans Day, November 11, 2021. There were two employees but one was helping another customer while the other one was engaging in what appeared in a conversation unrelated to the job. We we not acknowledged until after a while later. They gave us the worst room. The bathroom looked like it had sitting urine in it. It was stained that way. There was an odor and the door would not latch to lock until after we shut it several times. The front desk work took note of it. There was a sign that stated that you can use a credit card or you were billed for any purchases in their store area. We purchased a single Alka seltzer which totalled $1.00. The front desk work doubled charged us for the room instead of charging us a $1.00. It took a week before it was completely resolved and the money was returned. It was over $200 charge for one Alka seltzer. The only time we were acknowledged is when we spoke first. This was our first visit and it disappointed us. read more

No hot water. Stayed here the night of 27 Jan. Checked in after a day of skiing, with everyone needing a hot shower, but hotel had no hot water and did not disclose this to us when we checked in. The hot water system was non-functional when we checked in and still wasn't working when we left this morning. We'd booked through hotels.com so could not arrange a discount, but I think other guests were given a substantial rate reduction when they checked out this morning. Generally this hotel facility is nice, and only about 15 minutes from Whitetail. There's a good pizza place across the street. The rooms are nice and clean. This place should do well, but mgmt staff needs to be better trained in customer service. When we first checked in, the desk was unstaffed. Eventually the desk clerk came in through the front door. Turned out she'd been sitting in a car smoking a cigarette. When we came through the lobby to go to dinner later, the desk phone was ringing away and the desk was unstaffed again. The clerk was back out in the car smoking yet again. So, it's a nice facility, but with the current mgmt, it won't stay nice.. whoever owns this property should be a little more attentive to their investment. For us skiers, there aren't a lot of overnight accommodations near Whitetail - and with no good hotel options, I don't know if we'll do another overnight ski trip here in the future. read more

We stayed last night 9/4 the staff was great, our room was neat and very clean plenty of towels. In the morning they had a nice spread for breakfast which Vanessa did all the cooking and keeping the area clean, very friendly lady and a great worker taking pride in what she does. We would come here again read more

As a family that travels a lot this hotel was perfect. Very comfortable bed, very clean facilities, very good breakfast. Great find off 270!