Clean your hotel and dont charge for laundry to be cleaned after an infestation is brought to your…read moreattention. Fix your dryer. 7 dollars for laundry only to have the dryer slit out wet clothes is unsatisfactory.

A Stay That Prioritizes Profit Over People Stayed here for…read more21 days. A few small positives, but overall, it's clear this place is run by someone more interested in cutting costs than taking care of guests. The Good: Staff were incredible No roaches or bed bugs (Only reason I didn't give it 1 star). Built-in bottle opener in the kitchen. Simple, but appreciated. Onsite laundry is available. The Bad: Strict check-in policy - They wouldn't let me check in 30 minutes early. Not a huge ask, but they stuck to the rulebook like robots. No flexibility, no interest in making things easy for guests. Toilet constantly leaks and refills - You'll hear it dripping and refilling all day and night. Refrigerator is loud and always running - Sounds like it's trying to launch. Room won't hold heat - Heater runs constantly, but the temp swings back and forth. It also makes a moaning/whining sound every time it shuts off. Kitchen with no dishes - Full kitchen, but nothing to cook with. No pans, plates, utensils, nothing. Had to go back out and buy my own after already bringing groceries in. No warning ahead of time. Uncomfortable pillows and a terrible desk setup - Bad for sleeping or working. Blackout curtains don't seal to the window - Light pours in around the edges. Cold tap runs hot first - Takes 15-20 seconds of hot water before any cold comes out. Keycard access is unreliable - Doesn't always work, sometimes takes multiple tries. One day, it failed completely while I was stuck outside with groceries. Even the main entrance needs a key card - So people checking in are often stuck outside waiting for someone to notice. Laundry machines require quarters, but the front desk doesn't have any - Was told to go to a store and ask for change. That's the system. Housekeeping is a joke - They claim it's every 4 days, but in 21 days I only had service twice--once because I asked for it. There's a spot on the key card envelope where they're supposed to note your cleaning schedule, but no one filled it out. Internet is nearly useless - Got 800kbps when it actually connected. Used my phone's hotspot instead. Bottom Line: On paper, this place checks a lot of boxes. In practice, almost everything is half-done or broken. It's a classic case of cutting every corner possible to boost profits, with no thought given to the guest experience. Won't be back.

Building has beautiful hanging flowers outside and the carper pattern looked neat and check in…read morearea was inviting. Love the kitchenette that has some stocked cups and pans etc. nice size fridge and freezer too. Very nice to have an inside laundromat that also comes with snack vending machines and a table / tv to relax if desired. Only downside is my couch that folds out as a bed didn't have any extra bedding besides a broken zippered mattress protector.

Aspen Suites Hotel is a dog friendly hotel ($20 per night, per dog) that has a kitchenette that…read moreallows for hotel guest to cook in their room during their travel. My husband and I were traveling to Alaska with our little girl dog (she always travels with us) and so I thought this would be a good hotel to stay in but am thankful that I only booked this place for one night because we had a poor experience. This hotel is across from a plaza with Starbucks and Hilton Garden Inn. We stayed for one night (a Saturday) in a queen suite, which cost me ~$280 for one night. We had arrived earlier in Anchorage than expected and so we called the hotel to ask if our room would be ready. The employee said probably after 12 pm. So later on, we had called around 1:45 pm if a room would be available to check in earlier (check in is at 3 pm). The employee said yes and so we drove over. When we checked in, we were surprised to be told by the employee checking us in that there is no room available yet, even though this was the exact same employee who told us (over the phone) that a room was available. We ended up waiting in the car until 3. So at 3 pm, we finally checked in. Got the luggage dolly and headed up to the second floor. However, the room we went in had a very, very strong smell of mold, mildew and a chemical cleaning smell. My husband was already out of patience by then and so we headed back to the front desk. Another employee said that we could only be placed in this room because the 2nd floor is the pet floor... but since there is no other rooms she refused to give us another room. After some arguing from my husband, we were placed in another room, but on the first floor (right next to the laundry room. Yes there are coin operated washers and dryers in this hotel). This room was clean and did not have a odor but it was annoying to hear the laundry room door slam throughout the day and part of the evening. A few days after we had checked, I saw on my credit card bill that I was over charged a pet fee for our stay. But at least the manager I spoke to on the phone was able to credit me back the fee. But find it to be annoying that I was over charged (again we only stayed one night) and had to call to reverse the charge. I also glad that I always like to check my credit card transactions regularly to catch things like this. The room itself was fine and space was comfortable for 2 people and a pet. But was expecting much better service.

i've never stayed here. I've checked it out a couple of times but it's always been booked. I've had…read morea couple legislators stay there and they love it. They rave about the breakfast spread. It's convenient to a couple of great restaurants close to the Captain Cook and the Voyager Inn wonderful place.. highly recommended C.C. Yes Sanderson good. North Pole. Alaska

This quaint Inn has a great breakfast spread, (Thank you, Star), clean rooms, laundry facilities…read moreavailable, easy check in and check out, kind proprietors and staff and great view of Cook's Inlet from some of the rooms. The details like eye masks, irons, hair dryers, the softest sheets and most comfortable beds, pleasant courtyard and bike rental shop right next store make this location comfortable and just right for a stay in Anchorage. Thank you, Loreen for your helpfulness. I must mention, they have a gluten free toaster, cutting board and knife for those of you who care and gluten free bread. For me that was helpful and such a kind gesture. Thank you.

A cute B&B with a few rooms downstairs, the kitchen, sitting area and one bedroom plus the "Alaska…read moresuite" upstairs. There's a sign on the swinging door meant to notify guests that its the door to the Alaska Suite (I don't know if that actually deters anyone from using the bathroom that's right past the swinging doors). The kids bedroom and the master bedroom are on either side, both with combo locks. Not sure how "secure" this setup is, especially for ones that truly have little ones staying in that room. The beds were so soft and squeaky, none of us got a good nights rest. They did a good job with the decor in all the common areas, bedrooms and bathroom. The two dilapidated RVs in the back of the property were quite the eyesore though. 100% contactless check in and out. I received a code via email 15 minutes before check in at 3pm and instructions later on how to check out. My parents were stoked to find the help yourself well stocked fridge and pantry items for breakfast. They cooked themselves some soft boiled eggs in the early AM and were happy campers.

I had a room here. It was disgusting. It was filthy and there was nothing provided as stated on…read morewebsite. I tried to get a refund but they wouldn't do it. I t was over 300$. I felt unsafe and I'm pretty sure there are some health and fire safety violations.I took pictures and sent them to Expedia to no avail. The bed was squeaky, there were stains on the carpet and it was stinky. The refrigerator was full of rotten things. It was a basement room and the toilet was on a weird pedestal The owner was the nastiest business person I've ever talked to. Actually she sent me nasty texts after I called Expedia. DO NOT STAY HERE!

3 stars If you're…read morejust passing through Anchorage on the way to your cruise, I'd recommend this hotel. It's no-frills and the area around is alright-ish. The front desk staff are friendly and the continental breakfast is hot. The breakfast attendant was attentive and interacted with guests. With that said, the hotel has seen better days. The room was spacious and comfortable. The room came with some coffee packets, refrigerator & a microwave. Bathroom was large, too. The room itself is pretty dark even with the windows open, but that could just be a seasonal attribute. I stayed on a cloudy/rainy day. It's about a 20-minute walk to Mcdonald's, Wendy's, Chopped & Chowdered. There's a King Taco that is about a 5-minute walk located next to Courtyard. Felt safe, so no complaints.

3.5 stars Staff was…read morefriendly. My floor and my room kind of smelled like BO most of the time, but rooms were still spacious. Breakfast was mainly yogurt, breads, granola bars, biscuits and gravy, eggs, sausage, waffles, and oatmeal. Rates for a few nights total were about the same for just one night downtown. The free airport shuttle was convenient 2025 #21

I visited a friend staying here 2 separate times. While a handsome building from the outside I was…read morevery alarmed & uncomfortable walking into the lobby. Felt like a prison.The 'check-in desk' was grossly impersonal, being separated by a ceiling high glass window with a small hole for communications. NOT welcoming at all. The floors & rooms were ok, clean & overall drab. I am uncertain why this hotel operates in this manner.

I've seen some other reviews complaining about the neighborhood. Yeah, you're in North Anchorage…read morenext to a dead mall, a trailer park, and Home Depot, and it kind of feels like an industrial wasteland, but I didn't feel the least bit unsafe in any way in more than a week of staying here. We got a room with two queen beds. The room was clean and comfortable. There's a kitchenette and a table and chairs, which is nice considering how long we were staying. The room was quiet and contemporary and the beds comfortable. The staff has been super friendly and helpful in every interaction, and the security glass in the lobby I saw mentioned in some other reviews was actually removed during our stay. My only real beef is that we seem to have been in one of two rooms in the whole place where the only thing we can see out the window is other windows. That's not great but not at all a dealbreaker.

We were here for six nights in July. Scott is extremely responsive to any…read more concerns and ideas for sights to see. We regularly walked into the downtown (25 min.). There is a lovely park across the street and bus stops within a block. The spot is clean and in a quiet area.

This B&B is 1 mile from the downtown area of Anchorage. It is VERY affordable for Anchorage and…read morehas GREAT breakfast and comfortable rooms. They also have bikes that they rent out for free to their guests!The housing is not glamorous at all, but VERY clean. Bottom line, if you are looking for comfortable and affordable place to stay, this is your place.

Had a great stay. These folks are doing it right. Enjoyed the breakfast and room at this new…read moreproperty.

Massively overpriced and dirty. Over $400. Sit with that number…read more I travel quite a bit and am used to paying $200-250 for a decent, clean and new room. I haven't stayed in room this bad in quite some time. I landed at the airport at 12:30 am exhausted after an 11 hour flight. I called for the shuttle - she said it would be a 1 hour wait since they only had ONE shuttle which could only seat 10 ... unfortunately, it had just picked up a party of 10 and was now full. This the wait. The room had an old noisy heater, cheap and chipped furniture, and the bathroom smelled gross and musty AND HAD PEE ON THE TOILET hinges. DO NOT book this place. Go to the Marriott where you'll at least get a clean room.