Worst check in experience I've ever had at a Holiday Inn. The woman was like a robot with a very negative message and attitude . (In monotone) "Welcome to the Holliday Inn, the pool is closed for remodeling, we do not offer free breakfast here because we are a conference center not a holiday inn express, enjoy your stay". First of all, why wasn't the pool closure shared when the reservation was made? Telling people when they check in (unless it was a last minute issue) is pretty damn shady. My next issue was the breakfast comment by, I didn't ask about any breakfast (because I know Holiday Inns don't offer it) so why give me a lecture about this is not an Express? Next I got to my room and turned on the TV and found that all channels have digital numbers (such as 49.1). The cheep remote only has whole numbers so it is absolutely worthless! You can't key in a number like 49.1, you have to start at the bottom and work your way through the entire list of channels! They have approximately 80 channels available and you have to click up or down (one by one) to get to each station. (So if you want to change the channel may have to go though all 80 channels to find your program). Don't even think about surfing for something to watch! The TV has no menu so you have to just sit and press up and down until you might find something to watch. Frustrating to say the least! I really thought I was wrong about the horrible TV situation so I called the front desk and asked how to change the channel and I was told "with the remote". (Yeah.... Wasn't impressed with that response!) I used to stay at this hotel a lot in the past (for work) but had some issues. It's been a while so I Thought I'd give them a try again, this will be my last. Workers with bad attitudes are unfortunately becoming more and more of the norm of late, and I hate to completely blame businesses for the talent pool of employees that are out there. But, the cheapness of the small TV and worthless remote, and the poor communication about the pool has made me wish I would have stayed elsewhere. If you don't watch TV or don't care if a hotel has a hot tub or pool (hopefully this will be fixed sooner than later) than maybe you'll be happy here. Bed was comfortable and the room was clean. read more

sketch sketch sketch... please do yourself a favor and go to a different hotel. I was getting all of these random charges out of nowhere. Pet fee is $35 per night regardless of how long you're staying. Management is terrible, not helpful and will give you an attitude. Who cares about the pool being closed... its about how you're being treated during your stay! read more

I recommended this place for my sister, who was visiting with her daughter and 5 grandchildren, mainly because of the pool area for the kids. Everyone was very disappointed to find the pool closed for renovations. It would have been nice if something had been said about this when they made reservations. The desk clerk tried to blame the national reservation system, but my sister called directly to the motel when she reserved he rooms. read more

Love this hotel, my kids love the amazing Wifi, and rooms are spotless, and it makes me feel at home. My whole family loves the pool area, very safe environment. The food at the restaurant is absolutely delicious! If you are visiting Marshfield you should definitely go here. read more

My girlfriend and I had a great time there. We had gotten the room with the spa tub in it and we had a great there. I like the water slide that they had in the pool area. But it's kind of shaky because there's a lot of turns in it. But my girlfriend and I loved this place. read more

This location is pretty solid. It's right across the street from a grocery store and walking distance to restaurants. The staff at this Holiday Inn are really nice, but the rooms are hit or miss. I stayed here three times and the first time was awful. Bed linens were dirty and room appeared to be barely cleaned with coffee on the wall by the trashcan and stains on the carpet/furniture. They didn't have another room for me, so the front desk helped me change my sheets and I stayed in that room. Second and third stays were better. They were more updated rooms and they had Keurig machines. I thought they were "OK" rooms, but I'm really a Marriott person. The upside is that these rooms had refrigerators as well (I can't remember if there are microwaves), I liked that because I like to buy fruit and other fresh foods to snack on while traveling. Ironing board covers really need replaced in the three rooms I was in. Towels are kind of thin and room toiletries are "meh" but the water pressure is solid. I used the workout room a couple times, it was okay and nothing special. There were a couple treadmills, a bike, an elliptical and some weights. It's basic, no frills, gets the job done. Finally, the restaurant wasn't bad at all. I was surprised because usually I don't like hotel food. I got a pecan crusted salmon with fries and veggies, which was really tasty (though a little salty), and another day I got a chicken breast sandwich with fries, which was nicely cooked. read more

Not bad. Not bad at all. 3.5 stars. We had a few annoyances about this place, though: 1. Called to inquire about a suite. Asked if the suite was two rooms. "Two rooms?", the confused clerk asked. "What do you mean? No, you'd have to book adjoining rooms, and that would be at the rate of two rooms..." At other hotels, a suite means two rooms - a bedroom, and a sitting area. Not at the Holiday Inn. Be aware. 2. They were renovating immediately adjacent to our room (the most expensive in the place). Drilling and grinding and banging (not a dirty joke, but rather, a construction description) starting at 9 am and continuing until 5 pm. Not conducive to R&R if you plan to spend any time at the hotel during the day. This should have been shared with us before we booked that room. 3. The suite overlooks the lobby. That is, while other rooms face a corridor wall, the suite door opens to the 3-story lobby. So, the noise carries REALLY well into your room. 4. Cleanliness. There were scuff marks and grime on the outside of the tub, and a hair on the toilet seat. YUCK. 5. Room setup. The couch is pushed up against the end of the bed. So, if you're tall, your feet will hit it while you sleep. 6. Heater. Gawd, please fix it. You can't just turn on the fan for constant noise - it has to be on heat or cool. So, once the room reaches that temperature, the unit turns off. The heat smelled awful and the cooling rattled and banged and clanged turning on and off, which woke me up about 10 times during the night. Ugh. 7. Cost. Pretty pricey for a chain hotel room, even with all the discounts we qualified for. Other than that, I love the location. Our windows faced a quiet neighborhood; there is a restaurant/bar right next door, and there's a grocery store across the street. read more

Great value for the price. Me and three kids 12 and under. Nice pool with water slide kept them busy. 3 pool attendents though seemed a little like over kill. Pool nazis made it a little less relaxing. No food at the pool a real bummer for a family looking to hand out there a while. Room clean and comforable. Our room right off the lobby had a view of pretty park. We used the pull out sofa and at first I was a little annoyed that it was not made up when I pulled it out. But then I found pillow and blankets all freshly cleaned and tucked away in a nice little plastic container in the closet. I made up the bed no problem and it just felt cleaner. Grocery store right across the street and restaurant attached to hotel. Although we didn't eat their the menu looked good and affordable. read more

We go to Marshfield every two years for business. We always stay at the Holiday Inn. The rooms are clean and comfortable, good WiFi, a minifridge, and a coffee maker in the rooms. I am not interested in pool slides and public hot tubs. When I rent a room I am more interested in the amenities, comfort and cleanliness of the room. The Holiday Inn meets all of our requirements. The fitness room and the business center are open 24 hours every day. When my wife had trouble printing a document, the staff was johnny-on-the-spot to assist her. Yes, the staff was very friendly and attentive. This hotel is centrally located and close to restaurants and a grocery store. We are traveling to Marshfield next month. Look forward to staying at this hotel again. read more

Stayed here one night and every person on staff was rude. Every question asked to staff was was answered with a short aggravated response. Making a reservation was a three person operation. We walked out of the attached restaurant owned by the hotel because the made us wait by the door when there was plenty of seating. read more

Clean and nice, wish they had a balcony, didn't go into the pool area just looked in, looked nice, they had a water slide (cool for the kids, if you have any w/ you). Lost internet connection couldn't get it back (when I got home same thing, had to refresh the system). Would stay again. read more

I honestly believe this hotel is maybe a 2 or 3 star relative to what it is. Showing 4 of 5 stars when I draft this review is a disservice to all. Consider this a correcting review. The only reason I stay here is that there are no better options. I'm angry about that. The rooms were clean... and the price was reasonable. It all went down hill from there. Beware. read more

Clean Quiet rooms. Friendly receptionist. Decent breakfast.

It's a Holiday Inn, so what do you expect? It's one of the nicest places to stay in Marshfield, which gives you an idea of the lodging choices. That said, it's an ok property that I've never had major issues with after 50+ nights here, but my expectations are somewhat lite just because it's a Holiday Inn... read more

I stayed at this Holiday Inn for 6 nights December 20 through December 26 to visit friends and family over Christmas. I had a great experience. On Christmas morning I had a Christmas stocking outside my door with popcorn, chocolate, an ornament, and a candy cane. Nice touch! My room was clean, quiet, and the staff was friendly. I appreciated the microwave and fridge in the room and the fire place in the lobby. I travel a lot and get to stay in some very nice 4 and 5 star hotels. This was a great experience. read more

I booked through concur for a business trip. I got a confirmation then got a call the morning of my trip saying they overbooked because their Internet didn't communicate with their reservation system. Huh??? How come EVERY OTHER hotel chain can do this but the Ho Inn can't? This is why I will never stay at Holiday Inn again. I will travel 40 minutes away to avoid them. read more

The hotel smelled musty, damp smell. The hallways were especially bad. Two of my co-workers indicated that their rooms were as bad as the hallway. Luckily, my room was not as bad as the hallway. They also did not get the the corporate rate but they made their reservations prior or on the same day as I did. I doubt they will stay there again. I travel to Marshfield frequently and the hotel is trending down. I typically stay at a Holiday Inn or HI Express when travelling but may reconsider on future visits. This Holiday Inn, in my opinion, is now ranked below average compared to other Holiday Inn / HI Express hotels that I have visited. read more