I bought a very nice office chair and was pleased to find they were having a chair sale! Chairs…read morewere discounted around $50 or more and they have a very large selection. We were asked twice if we needed help so customer service is still pretty great at his location, theyre nice and helpful here! Anyway, 2 weeks with the chair and it is comfortable! Bought myself a lazy b office chair and now I dont feel so bad spending a lot of time in my office, its relaxing in there.

Set up appointment for TSA precheck. Arrived on time. Waited 30 minutes employee never came in…read more Lady at copy area not very understanding, even dismissive. Asked if they had a phone number to call him and she said no. Several people waiting for same service. Dont use for TSA Pre-Check.

Honestly, I would give ten stars for the amazing customer service at this FedEx if I could!…read more I realized I had forgotten some print assets that I needed for an event all the way back home in Fife, and needed them QUICK. With just a couple of hours of wiggle room I tried to place an order with this FedEx online and was seeing that pickup wouldn't be available until the next morning. I gave them a call and asked if they could potentially have my order done in the time frame needed. They were a little nervous about the turnaround but much to my happiness, they were able to pull it off! The team here was on top of the order and so helpful over the phone and saved the day. I'm never out in this area but highly recommend using this FedEx if you're a local.

They go above and beyond and actually seem to care about their jobs and providing great service…read more Definitely recommend

I came into this store with a fragile ceramic Christmas tree that my mother left behind when she…read moremoved to Arizona. She dearly loves this tree and it has extraordinary sentimental value. The people that help me assure me that they would get it there safe and sound. It was delivered yesterday safe and sound and wrapped in a large ball of bubble wrap. I'm convinced that it would have survived a 2 story drop. Very pleased with their service. Thank you.

The employees at this location are the nicest I've ever experienced. Doing Amazon returns here is a…read morebreeze. I will always choose this location when possible!

I had returns for Amazon. Quickly scanned the codes and a dropped off while they took care of the…read morerest.

UPS was supposed to deliver my paid package to the UPS Store in Lynnwood, Washington. Instead, the…read morecareless driver delivered my paid package to the UPS Store in Everett, Washington. Those are two very different locations. What transpired is what really matters. UPS was not willing to correct their mis delivery. Instead, I was supposed to accept the loss without complaint. I attempted to contact the UPS Store in Everett several times. They refused to answer their phone and talk to me. On the other hand, the manager and her staff at the Lynnwood UPS Store spoke with me trying so hard to help out. Those were nice folks and quite professional. I can't say the same about the people at the Everett UPS Store. They showed that they were unconcerned and did not have the time of day to help resolve this blunder. As for the dismissive attitude of the Everett store--piss on them.

Hello, I've had wonderful experiences with FedEx nearly every time.! I missed a delivery and needed…read moreto look up the address to pick up the package and noticed they have very bad reviews. This really surprised me as I ship very expensive, non-replaceable items many times every month AND I NEVER HAVE HAD AN ISSUE! Thank-you FEDEX and all your hard workers for always doing such a great job! I always ship my packages 2nd day w/ signature and insure it for its value up to 3000.00 dollars. If it's over 3k I feel like it makes the package very tempting for theft so I never show its value over 3 thousand. I may be crazy but I believe the 2nd day insured shipments get special treatment. I've used this strategy from day 1 and as I stated before, I've never had an issue!! I just wanted to take a few minutes to thank FedEx for all the successful deliveries! Keep up the great work! From what I've been hearing in our community FedEx is quickly becoming the standard in hi-end shipping! Thanks again!

If I could give zero stars, I would. Every single time I see that a package is being shipped…read morethrough FedEx, I brace myself for problems -- and like clockwork, they never fail to disappoint. Their delivery drivers repeatedly mark packages as "delivery attempted" without ever trying -- no knock, no call, no ring at the callbox, nothing. I've been home all day waiting for deliveries only to find a "missed delivery" slip on my door. My apartment complex even allows drivers to leave packages at the front office or get lobby access to deliver directly to units, yet FedEx consistently ignores these options. It's painfully obvious that many of their drivers just don't bother to attempt delivery when they're behind schedule -- they'd rather click a button and move on. I've contacted FedEx multiple times, and while customer service agents are polite, nothing changes. Meanwhile, UPS and even USPS manage to deliver to the exact same location without any issue -- every single time. At this point, FedEx is the definition of unreliability. If you want your packages delayed, lost, or falsely marked as undeliverable, use FedEx. If you actually want your items delivered, go with UPS or anyone else.

The reason for a lot of these bad reviews is due to a staffing issue. I was there and had to wait…read more15 minutes to mail an envelope. When I was leaving the line was even longer because of two ladies working when there could be 3. While one of them was helping me, I said to her"you could use some help around here huh?" To which she replied "oh yeah, and she's been here since 2am" (I was there at 11:30am) The location has a bad rating because of understaffing by USPS. Just down the 525 is the Mukilteo USPS, I recommend going there if you can: USPS 8050 Mukilteo Speedway, Mukilteo, WA 98275

Horrible service. Accused me of attempted fraud…read more it was pouring rain,i had to lean the box against the wall to open the door. The corner got wet. She looked and said very loudly that "Im not accepting this package, because youre gonna file an insurance claim and im protecting our xxx " SERIOUSLY??? i've never had someone accuse me of something like this. The look on the customers faces (and the employee next to her) were equally shocked. She tried to say she didn't know what a "shift manager" was when i asked to speak with one for clarification.....She then said she would label it as "damaged" and accept it I took a picture after she said she was placing a "damaged" sticker on it....I'm sure it dried before the box left that office. I'm just not sure what our customer will think about this/Us This has to be THE absolute worst customer service EVER

The man is off putting. He was unwilling to tape up a box for a return. He's not helpful…read more We used to come here all the time. I will be avoiding it in the future.

Poor service. Had mailed a package and it was returned because they did not know what they are…read moredoing. I had to express mail the gift, they would not even credit the 2.50 I spent the first attempt. Assistant mgr Sarah would not even apologize for the mistake.

The greatest UPS store ever! Each customer is assisted by the awesome workers employed there!…read moreThey've helped with finding affordable solutions for my mail and packages- both coming and going. Each and every time I feel the service is Respectful- Patient- Welcoming- Helpful- Fast- Fun! Plus love the convenient access and location. The employees are cheerful, friendly, competent, and seem to love their jobs. I have been to many other UPS locations and now make an effort to go to this Mukilteo one even though I live much closer (like super close) to another. Hey other UPS store managers, send your employees on a field trip to this location so they can watch and learn from the best! Excellent experience each time!

Avoid. Avoid. Avoid. I use UPS a lot so was happy to find one in the neighborhood. But alas,…read morethe service here is slow, angry and rude! After giving them several chances because they are most convenient to me, I stopped going here. Any of the other UPS stores are better than this. I was particularly annoyed to watch them try to upsell every single person with an Amazon return and tell them that they cannot accept it unless they bought additional packaging. My turn: When I responded that I was returning in the package it came in, the older woman behind the counter said: "That's impossible!" in a terrible voice. There is a long line usually because they are trying to upsell every customer, go ahead and take a look/listen while awaiting your turn to be admonished here. Another UPS accepted my Amazon return, without issue. It is probably time for someone at UPS to examine this store's practices.

Adam was helpful in answering questions I have and recommended better cost options for me when I…read moreneeded help mailing an important document. Saved me some money and I appreciated that. Thank you!

spin the wheel and try your luck some days are good…read more Some days are bad. The owners apparently don't follow their sign on the door and open later. I walked in to get a month worth of mail. Nothing in the box trash all over the floor. I'm beginning to wonder if I made a right choice in choosing them.

I found 2 PURE Moving through Yelp, and I'm so glad I did. The entire process was easy from start…read moreto finish. Getting everything set up online was super simple and straightforward, and their pricing was really reasonable, especially for the level of service I received. On moving day, they were incredibly quick and efficient, especially considering how much stuff I had. They handled everything with care and were really organized. They labeled everything by room, which has made unpacking so much easier. I've already unpacked all of my dishware and fragile items, and everything made it over completely intact. What really stood out was how helpful they were. Toward the end of the move, I thought I was missing a bag with some valuable personal items. Without hesitation, they went all the way back to my old place with me to help search for it. Turns out the bag was at my old place the entire time , but they were patient and helpful through the whole thing. Moving can be stressful, but they made the entire experience so much easier. Great pricing, fast, efficient, careful, organized, and genuinely willing to go above and beyond. I would absolutely use 2 PURE Moving again and highly recommend them!

These guys were awesome!!! They were comforting with my moving anxiety (lol), on time,…read moreprompt/quick, and very careful with all of my belongings. I could tell they were definitely masters at moving. They got all of my belongings out of my condo (down three flights of stairs) and across the city to a new house, up a flight of stairs, without any issue! They were speedy and diligent, very professional and super reasonably priced! Would highly recommend, thank you again!!