I used this place today based on the recommendation of a friend. When I parked in the bay the guy underneath made the comment, "these vehicles are made for pavement". I have a Ford Fusion car and live on a dirt road. I laughed it off because I thought he was joking. Within a few minutes I heard a bunch of banging around and him yelling over and over, "I'm not putting this back on." I didn't have any clue what he was talking about, so I didn't pay it no mind. I pay and leave only to get about a mile down the road and hear the loudest banging coming from my car. I pulled into a tire shop and asked them to look underneath my car. Turns out, the thing he said he wasn't putting back on was my SKID PLATE. I drove back over there and when I went in and told them they didn't put my skid plate back on, his response from down below was, "it was muddy." At that point, I lost my shit on him and he continued to very rudely argue with me about the situation. The other guys intervened and had me bring my car in so it could be put back on. I had to drive to Oklahoma to serve some papers, so on my way back through, I stopped at my regular oil shop in Bonham just to make sure everything looked good. Wouldn't you know though that they didn't even put 4 of the bolts back in! How are you going to take apart someone's car and then not put it back the way you found it. If there was an issue, why would you not consult with your PAYING customer before letting them leave with some of their property left behind? And when asked why you would let them leave like that, your response was, "I told you it was muddy." I'm disgusted with the business and professionalism of this place. Please think twice before giving them your business. read more